The Work System Method - Department of Computer Information ...

Work system analysis assumptions
You are doing a preliminary analysis.
Remember that your recommendation will go to a management committee that
will decide whether to start a project to implement your recommendations.
Include a bit of the background:
Don’t assume that everyone knows the environment and background and
acronyms
Select and pertinent aspects of the situation needed to understand the analysis
Your analysis must:
Start with a clear problem definition followed by problem-related facts,
conclusions, and logic.
Your recommendations should:
Your view of what actions should be taken to address the problem.
Be specific because the reader sees little value in vague recommendations.
Refer to measures and a base-line comparison
Be measurable and if possible quantitative, e.g. provide a 30% reduction in hold
times