The Work System Method - Department of Computer Information ...

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Probable challenges you faced in the assignment… Scoping, choosing the boundary Choosing the right level of abstraction How high, how deep or how ‘close to the bottom’ do I go? Naming “So in naming meaning begins” (poet M. vanTilberg, 1972) Not getting ahead of yourself Do not jump to the solution before examining the problem Course name Professor Truex
Four key parts of The Executive Summary 1. Brief Context of the WS’s environment 2. Description of the Work System WS Name is/does the following Here are key parameters of performance 3. Description of the issues with the as-is WK This is why those problems matter Here are metrics needing a fix E.g., “The systems has these problems/issues…” 4. Describe alternatives and the proposed ‘fix’ We propose to do x, …y,… and z… What are the measures and the metrics? This is the estimated gain in doing these things… Course name Professor Truex
Page 1 and 2: The Work System Method Introduction
Page 3 and 4: Work System • Work System - a sys
Page 5 and 6: Examples of Work Systems (from pape
Page 7 and 8: A Limiting Paradigm… Viewing Sys
Page 9 and 10: © Steven Alter, 2010 Work System F
Page 11 and 12: Basics of Work System Method Syste
Page 13 and 14: Work system snapshot example (c) St
Page 15 and 16: Explain why the following is or is
Page 17 and 18: Customers The people who receive,
Page 19 and 20: Intermediate Products and Services
Page 21 and 22: Information Includes codified and
Page 23 and 24: Infrastructure Human, informationa
Page 25 and 26: Strategies The guiding rationale a
Page 27 and 28: Typical problems in work system sna
Page 29 and 30: Metrics Metrics are measures of pe
Page 31 and 32: Aspect of performance (c) Steven Al
Page 33 and 34: Level of Abstraction & Analysis •
Page 35 and 36: Q: Should Business Professionals An
Page 37 and 38: Work System Method: a kind of Syste
Page 39 and 40: Chapter 1 Systems a mess: Seven Com
Page 41 and 42: Different types of overlap between
Page 43 and 44: Consistency guidelines…
Page 45 and 46: Metrics? Derived form an improveme
Page 47 and 48: Use the template tool Name the sna
Page 49: Common pitfalls Is the Work System
Page 53 and 54: Extensions to the basic Work system
Page 55 and 56: Work System Life Cycle Model (conti
Page 57 and 58: Terminology for Talking about Work
Page 59 and 60: Assumptions built into the work sys
Page 61 and 62: Initiation Clarify the reasons for
Page 63 and 64: Development • Process of specifyi
Page 65 and 66: Implementation Process of making t
Page 67 and 68: Conversion to the new work system
Page 69 and 70: Typical Issues (continued) Implemen

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