Local Service Ordering Practices - Windstream Business Wholesale

Local Service Ordering Practice
2.0 LOCAL SERVICE REQUEST (LSR)
2.1 LSR Form
The Local Service Request (LSR) form is required to be submitted with every request, regardless
of the request type. The LSR contains five sections:
• Administration
• Bill
• Contact
• Hunt Group Identification
• Hunt Detail
All information required for administrative, billing, and contact details are provided for in the
various fields contained within the LSR Form.
The Administrative Section contains information pertaining to the service being ordered such as:
purchase order number, requisition type, desired due date, etc. Account Telephone Number (ATN)
and Account Number (AN) are also included in the administrative section.
The Bill Section provides billing name and address information.
The Contact Section contains initiator information, design contact name, address and telephone
number as well as implementation contact name and telephone number.
The associated End User Information Form contains the Existing Account Telephone Number
(EATN) and Existing Account Number (EAN) fields.
This section of the Windstream LSOP contains the fields, a description of each field, usage of the
fields, and what type of entry the field requires, such as alphanumeric. The form is prepared by
the LSP and submitted to the Windstream LSPAC (Local Service Provider Access Center) in
Harrison, AR.
Disclaimer: Availability of any service listed is subject to the terms negotiated in the
interconnection agreement.
Version 5.0 January 2011
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