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QUESTIONS<br />

7.15 Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Diane's<br />

supervisor. Lesley is trying to decide how many staff will be needed if some proposed new technology is<br />

implemented. Tracey is considering the new work that L Co will be able to offer and the new markets it<br />

could enter, once the new technology is well established.<br />

Which member of L Co carries out tactical activities?<br />

A Diane<br />

B Joanne<br />

C Lesley<br />

D Tracey (2 marks)<br />

7.16 Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the<br />

workforce from the effects of downsizing: taking time for consultation, organising counselling and<br />

refusing to institute compulsory redundancies.<br />

Which one of the following cultural types identified in the Hofstede model is this manager most likely to<br />

represent?<br />

A Low power-distance<br />

B Low masculinity<br />

C Low uncertainty avoidance<br />

D High individuality (2 marks)<br />

7.17 Which of the following would not be an objective of stakeholder management in relation to major<br />

suppliers?<br />

A Continuity of supply<br />

B Mutual dependency<br />

C Information sharing (1 mark)<br />

7.18 Janet works for a toy company called K Co. She telephones Mary at P Co on a daily basis to order parts.<br />

Janet has no contact with customers but does deal with complaint letters from D Group, an organisation<br />

against slave labour. D Group believe that K Co use slave labour in the toy manufacturing factories.<br />

Which of the following are internal stakeholders of K Co?<br />

A Janet only<br />

B Janet and Mary at P Co<br />

C Janet and D Group<br />

D Janet, Mary and D Group (2 marks)<br />

7.19 Josina has been appointed Chair of a remuneration committee. She is responsible for which one of the<br />

following duties?<br />

A Fixing the date and time of the next meeting<br />

B Giving a ruling on matters in dispute<br />

C Taking notes during the meeting (1 mark)<br />

7.20 Ali is responsible for preparing and issuing documents prior to a meeting, then acting on and<br />

communicating decisions following the meeting. What is his role?<br />

A Committee secretary<br />

B Committee member<br />

C Committee Chair (1 mark)<br />

(Total = 33 marks)<br />

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