More beds this winter

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Hospital news for patients, visitors, carers, members, staff and volunteers
October 2014
More beds
this winter
At a glance
£3.7m investment
69 new beds
12 more emergency
cubicles
More pharmacists
Extra beds and an expansion
of the Emergency Department
will be in place this winter to
bring more timely and safe
care for patients.
To maximise our resilience this winter,
we’re investing £3.7million to open 69
additional inpatient beds across QMC
and City Hospital. The beds will open
from October.
Building works have also started
at QMC’s Emergency Department
(ED) to create 12 extra cubicles by
January 2015. Our ED has outgrown
its current footprint as demand on our
emergency services has increased over
the years. Originally designed for an
average of 350 patients a day, we now
regularly see over 550 patients in the
department. This extra capacity will
improve the overall environment and
privacy and dignity for patients. We
are recruiting over 150 doctors, nurses
and support staff to support these
developments.
Peter Homa, Chief Executive, said:
“We’re investing in extra beds and
cubicles in our ED and the workforce
to support these developments
to improve the timeliness and
quality of care for our emergency
patients. We are also improving our
continued on page 2
Car parking
news page 2
Check-in
Patient Edward Czajka
using one of our new
outpatient kiosks
For full story turn to page 5
Our NUHonours
nominees page 6
Vision for
the future
page 8
www.nuh.nhs.uk @nottmhospitals facebook.com/nottinghamhospitals

2
continued from front page
pathways and processes in ED and
across our hospitals. These are the
most comprehensive winter plans
the health and social care system in
Nottinghamshire has ever put in place
so that we can make sure our patients
get the best care in hospital and in the
community. You can help reduce the
pressure on our hospitals this winter
by using other community services
including pharmacy and the NHS
freephone number 111 before coming
to our ED.”
Lower car
parking fees
Stop
Norovirus
Norovirus – also known as the
winter vomiting bug – increases in
autumn and winter.
The virus, which causes diarrhoea
and vomiting, usually lasts for 24-
48 hours.
Norovirus is very infectious and
spreads very quickly, particularly
when people are in close contact
with each other, such as in
hospitals. An infection with
norovirus is self-limiting and most
people will make a full recovery
in 1-2 days. It is important to keep
hydrated – especially children and
the elderly.
You can help prevent the spread of
infection by:
+ + Staying away from hospital and
your GP until you have been
symptom-free for at least 72 hours
as you may still be infectious
+ + Washing your hands with soap and
water if you have no choice but to
visit hospitals. Don’t rely on alcohol
gel as this does not kill the virus
If you have an appointment at a
clinic or you are due to come into
hospital please contact us to see
if your appointment is urgent,
or if it can be rescheduled until
you are feeling better. There
will be contact details on your
appointment letter.
To find out more, please visit
www.nuh.nhs.uk/norovirus
We are lowering car parking prices
after you told us some of our
charges are unreasonable.
From 1 November patients and
visitors parking for up to an hour
will pay less. A new 15 minute
free parking period will also be
introduced to help people collecting
or dropping off patients.
Shaun Kerfoot, our Interim Director
of Estates and Facilities, said: “We
listen carefully to the views of our
patients, visitors and staff – and the
message has been clear in recent
months that a £4 minimum charge
to park at our hospitals simply isn’t
considered reasonable.
“This message was reinforced over
the summer when we held a series
of listening events for our patients,
Staff preparing
to be Flu Fighters
Preparations are underway to
help our staff play their part in
stopping the spread of flu around
our hospitals.
More nurses than ever are being
trained this year to visit clinical
areas to offer flu jabs to ward staff,
including those in the Emergency
Department and Critical Care Units.
In addition, drop-in vaccination clinics
are being planned for staff every day
this winter from 6 October at QMC,
City Hospital and Ropewalk House.
Claire Evans, Occupational
Health Nurse Specialist,
is helping to
co-ordinate
preparations
across the Trust
and is hoping to
get more staff
vaccinated earlier
in the year.
“Our vaccination
programme runs
visitors and staff when we sought
views of what we do well and
where we need to do better. In
direct response to this feedback,
and recognising the current 0-2
hour tariff is out of step with other
hospitals, we are lowering the price
to £2, halving the current tariff.
“We fund our car parks and free
shuttle bus service for patients,
visitors and staff (Medilink) from
income we make from car parking
charges to protect NHS money for
patient care. Money raised from car
parking is also used to cover costs of
maintenance, security and lighting
that keeps our car parks safe.”
Our car parks are in high demand
and are busy between Monday and
Friday. We try to ease congestion by
right through until Christmas but we
are urging staff to get their flu jabs
early this year.
“It only takes a minute to be
protected from flu for the rest of the
winter and our forward planning
means it will be easier for NUH staff
to get vaccinated.
“We are setting up a range of options
for our staff to attend drop-in clinics
with sessions at both hospitals.
Staff will also be able to receive
their flu jabs from their trained
peer vaccinators in their wards and
departments.”
Vaccinating staff against flu is an
important infection control measure
as part of the annual winter planning
process, to ensure the NHS and social
care are as resilient as possible. Last
year more than 5,000 NUH staff
were protected against winter flu.
This year, the Trust is working to
enable more staff to take the chance
to protect patients, colleagues and
encouraging patients and visitors to
use our free Medilink bus service or
public transport if they are able.
Parking
time
themselves
by having a free
vaccination at work.
Current
charge
Highly contagious and
dangerous for patients
NEW
charge
0 – 15 mins FREE
16 mins – 1 hr £2.00
1 – 2 hrs (0-2h) £4.00 £4.00
2 – 4 hrs £5.00 £5.00
Over 4 hrs £6.00 £6.00
1 week (7 days) £15.00 £15.00
For more information about getting
to our hospitals and car parking visit
our website at www.nuh.nhs.uk
NUH is also supporting the national
effort by urging members of the
public at risk of flu to have the
vaccine for free at their local GP
surgery. Flu is a highly contagious
infection that anyone can catch,
and it can be a really
serious illness for
some groups such as
pregnant women,
people with
long-term health
conditions and older
people. It is much
different to getting a
cold and its effects are
often underestimated by patients,
sometimes leading to more serious
complications which require hospital
treatment.

3
New campaign to stamp
out smoking on our sites
A parent sickened by
smokers who gather at
our hospital entrances
is leading a campaign
to discourage people
from lighting up around
patients and visitors.
Natalie Harvey’s two
children, Hugo and Hector,
were both born at QMC,
Hector just 12 weeks ago.
After giving birth to Hector
in July, Natalie, 37 and from
Toton, was appalled by the
number of people smoking
at the hospital entrance.
She said: “I was in hospital
recovering from a C-section
for two days after Hector
was born and couldn’t
wait to take him home.
The care we received was
great – I couldn’t complain
– but then to take my baby
outside into a cloud of
smoke was just devastating.
“You do everything to protect
your child from harm while you are
pregnant. Then all you care about
is keeping them healthy when they
are born. It broke my heart that my
little boy’s first breaths in the outside
world were polluted with cigarette
smoke.”
Smoking is not allowed anywhere on
hospital grounds but every day lots of
people light up in public areas forcing
other people to inhale their smoke.
But now, with support from Natalie
and other members of the local
community, we are working ever
harder to challenge more people
who smoke on hospital grounds and
support smokers to quit.
Our security staff have increased
their patrols to enforce our policy. In
the last month they have asked over
1,000 smokers to either put out their
cigarette or leave the premises while
our colleagues help smokers kick the
habit.
We’re also calling on patients and
visitors to help us go further – by
taking part in Natalie’s campaign to
stamp out smoking at our hospitals
altogether.
Daniel and Mikaela are just two
of our patients who have already
spoken out about their
experience of inhaling
second hand smoke
while visiting our
hospitals.
Daniel said: “I have
heart failure and
feel sick before every
appointment because I
have to hold my breath
as I walk through the
entrance.”
Mikaela, who also
suffers with a heart
condition as well as
chronic asthma, said:
“If people want to
smoke at home it’s
their choice but I don’t
want to breathe their
smoke when I come to
hospital.”
The two volunteers
feature in a new video
that aims to confront
the problem of passive
smoking on hospital grounds.
The launch of our stop smoking
campaign coincides with national
Stoptober month when people
are encouraged to stop smoking
throughout the month of October.
There are approximately 10million
adults in Britain who smoke
cigarettes. Research suggests that
those who successfully give up for
four weeks are five times more likely
to stay smoke-free.
To add your story to our no smoking
campaign please contact us via:
facebook.com/nottinghamhospitals
Would you
recommend us?
Medicine for
Members
events
Our Medicine for Members
programme takes place
throughout the year. We cover a
wide variety of subjects, often
chosen by our members.
If you haven’t been to one of our
events before please come along
– you will be pleasantly surprised
about how much you can learn
about the services we provide.
We receive positive feedback from
members who come along to our
events, many of whom return time
and time again.
We recently held two events, one
on Major Trauma and the other on
NHS Change Day. Both were well
attended and well received by
members and staff.
Full feedback from these events
can be found at www.nuh.nhs.uk/
members
You can let us know what events
you would like to see in 2015
– call or email. Details at the
bottom of the page.
Next event
Head & Neck Directorate
– Wednesday 22 October,
6-7.30pm in the Eye, Ear, Nose
and Throat building at QMC.
This event covers Eyes, Ears, Nose
and Throat, the Maxillofacial
Services and Ropewalk House.
Various sub-specialties and
departments within the
directorate will showcase their
new developments and key
innovations.
The Patient and Public
Involvement group will also be in
attendance to discuss their newlyformed
group.
Please come along to meet the
team and find out more about
these key services.
To book your place please email
ft@nuh.nhs.uk or call:
0115 9691169 ext: 76242.
The ‘friends and family’ (FFT) test
is one of the ways we measure
what our patients think of their
care.
We already collect patients’ views
via the FFT views inour inpatient
wards, Emergency Department and
in maternity. We also use a FFT for
staff to measure their experience of
working at NUH.
We are consistently in the best
three performing trusts compared
to our peers for both response rates
and scores for the patient FFT.
In October, we rolled out the FFT
to outpatient and day case areas.
We are using cards for patients to
feedback.
Patients will be asked ‘how likely
are you to recommend our service
to friends and family if they needed
similar care or treatment?’ and
answer on a scale of ‘extremely
likely’ to ‘extremely unlikely.’
We publish our scores monthly on
our website: www.nuh.nhs.uk
Don’t miss...
Members are also invited to hear
from Carolyn Canfield, expert
in patient activation, on 20
November at the Medical School.
Carolyn will be talking about
involving patients in patient safety
improvements.
See page 13 for more details.

4
Superheroes!
Some colourful characters swooped
into the Children’s Hospital to cheer
up patients.
The play specialists organised a
Superheroes day over the summer for
our patients in the Children’s Hospital.
A new survey shows cancer
patients feel their experience in
our hospitals is improving.
The 2014 National Cancer Patient
Survey results for NUH show we are
in the top 10 most improved trusts in
the country for patient satisfaction.
The Trust has moved into the top
20% in the country in a number
of areas, including: how our staff
explain to patients what will happen
during treatment and tests, how we
answer patients’ questions and the
provision of appropriate information
to patients about their condition,
treatment options and support
groups.
Stephanie Beasley, Clinical Lead for
our Cancer and Associated Specialties
Young patients and their families were
encouraged to dress as their favourite
superhero, and took part in activities
including mask-making and facepainting.
Experience improving
for cancer patients
Directorate, said: “It’s pleasing to see
the areas we have invested time and
energy in are the areas where we
have seen the biggest improvements.
This includes better communication
and listening with patients, their
relatives and carers.
“That said, we are in no way
complacent. There is room for
improvement across a number
of areas, including how we offer
patients a written assessment and
care plan and working with our
partners to ensure patients receive
sufficient care from health and social
services.”
The survey is undertaken by Quality
Health on behalf of NHS England.
Young patients and staff taking
part in Superheroes Day
Staff also ditched their uniforms
in favour of colourful lycra for the
day – with everyone who dressed up
donating £1 to Nottingham Hospitals
Charity.
Coming to
America
This Autumn will be one to
remember for Verity Bingham
and Sarah Durnan who will spend
three months learning lessons
from hospitals in the USA.
Verity, a staff nurse on QMC
Children’s ward D35, and Sarah,
a paediatric dietitian, were the
lucky NUH recipients of this year’s
Roosevelt Scholarships, which give
Nottingham workers aged 21-30
the chance to fly to America to
research a topic of their choice that
is important to their career.
Sarah is already in America, having
flown out on 16 September. She will
be studying the use of a blended
diet in children who are tube fed,
which is more common in the USA
than the UK at present. Her trip
will include stops in Seattle, Boston,
Philadelphia, Atlanta and Tucson.
Verity flies out on 5 October and
will be visiting hospitals in, amongst
other places, Miami, Brooklyn,
Oklahoma, San Diego and Los
Angeles. She will be researching
their approach to dealing with
children and young people who selfharm,
looking specifically at the way
staff are supported to help families.
Both Verity and Sarah will spend
most of their time staying with local
families and staff from the hospitals
they visit who have offered to put
them up on their travels.
They will write blogs while they
are out there so that people can
follow their journey and will write
up a report at the end of their study
which will be used to inform their
work here on their return.
You can follow Sarah on Twitter
@DurnanSarah and
Verity @Binggham
Sarah and Verity’s trips are being
sponsored by the QMC League of
Friends who will help pay for their
expenses. Their Chairman Bertie
Pinchera, said: “We are very pleased
to have funded two Roosevelt
Scholars each year for several
years, believing it to be a unique
experience for staff to improve their
knowledge in their field, develop
an international network, and
build their personal development
to a level which is difficult to match
elsewhere.
“It is a unique experience from
which patients will benefit for years
to come. We wish this year’s scholars
a successful visit and look forward
to learning of their experiences on
their return.”
More information on the Roosevelt
Scholarship can be found at www.
rooseveltscholarship.org

App happy
Kiosks to
cut queues
5
Newly-appointed doctors at our
hospitals now have a wealth of
guidance at their fingertips with
the help of a new app developed
by one of our doctors.
Dr Adrian Kwa has designed and
developed the app which replaces
hundreds of pages of online
guidance documents.
Since its launch at the end of July the
app has been downloaded by more
than 1,000 users.
Dr Kwa said: “Finding approved
treatment guidance was a challenge
for junior doctors using the old
computer system, when all the
information available is stored in
department file structures.
“Our new app works differently
– enabling users to search for
conditions as well as find the
information in multiple places. The
time this saves could be critical.”
The app works without internet
connection and has features to
ensure guidelines are always kept
up-to-date. Over 600 guidance
documents can be viewed via the
platform, with more than 1,300 ways
of reaching them, all within threeclicks
on the intuitively-designed
menu system.
Dr Adrian Kwa with the new NUH Guidelines mobile app
Other health providers have brought
guidance apps to market but to date
none have the simple usability of the
NUH Guidelines App.
Dr Kwa’s app has also been shortlisted
in the inaugural East Midlands
Innovation in Healthcare awards.
This project has been supported by the
Nottingham Hospitals Charity.
Check-in kiosks have been
installed in our outpatient clinics
to reduce patient waiting times.
Patients visiting for appointments
can now check-in without standing
in line at the front desk using new
self-service kiosks.
The devices work in a similar way
to the kiosks in GP surgeries,
where patients enter their details
into the system and check-in.
They still have the option of
checking in with reception staff
but our staff are on hand to help
people use the kiosks.
Lisa Lawrence, our Project
Manager for the new express
check-in system, said: “We know
that many of our patients can
find standing for long periods
uncomfortable, particularly
pregnant women and people with
mobility problems. That’s another
reason we want to make check-in
as fast and easy as possible.”
New look website
We’ve made our
website simpler and
clearer for patients,
carers and jobseekers,
including adding an
interactive map of our
wards and clinics.
The new look improves
the three most
commonly visited
sections of our website:
+ + Directions and maps
+ + Details about services
+ + Information about
working here
Users can click on a list
of wards, clinics and
departments at City
Hospital and QMC to
highlight them on the
new map.
Visit the website
at www.nuh.nhs.
uk – every page has a
comment form so you
can tell us what you
think.
Handheld devices
replacing paper
Doctors and nurses in
our hospitals are now
using smart phones and
tablets to record and
share information about
patients.
The introduction of our
new e-Observations system
will entirely replace paper
notes on our wards by
early 2015.
The devices run a
software programme
that automatically alerts
a senior physician if
a patient’s condition
deteriorates – saving
valuable time.
Following successful
pilots the new system is
being rolled out across
both hospitals. Medical
staff have found many
advantages of going
digital.
Dr Mark Simmonds said:
“The time the new system
saves has surprised us all. I
can view live patient records
without needing to contact
colleagues for updates.
“This means we can spend
more time talking to
patients rather than chasing
down paperwork.
“Working in such a large
and complex organisation,
being able to view records
remotely is another
advantage. Clinicians will
literally have information
on their patients at their
fingertips wherever they are
in the hospital.”
The project has been
financed by the Safer
Hospital, Safer Wards
Department of Health
initiative and the NHS
England Technology Fund.

6
Acute Medicine
Level One Unit Nursing Team
Peter Cattanach
Helen Chilton
Amanda Botham & Maria Whitt
F19 Ward Team
Acute Medicine Receiving Unit Team
Amber Bristow
Maxine Malster
Sharon Green
Nick Woodier
Lisa Wells
Catherine Harrison
Abigail Charles
The AMRU Working Group
Jamie Barker
Susan Derry
Pauline (Liz) Charalambous
Ward B48 Team
Dr Jane Dewar
Sarah Mack
The Cystic Fibrosis Specialist Nurses
The Wolfson Cystic Fibrosis Unit
Support Staff
Ward B3 Team
Ward B3 Auxillary Nurses & Clinical
Support Staff
HCOP Ward Sisters: B47, B48, B49,
B50, C52, F18, F19, F20
Helen Malia, Karen Whiting & Korrina
Spencer
Sarah Suswillo
Lorraine Anderson
Carolynne Green
Anoop Sharma
Fraser Anderson
Beverley Brady
Rebecca Sims
Edwardson Cantos
Emanuel Essiam (Mannie)
Tim Harrison
Sharon Green
Aamer Ali
Tania Ward
Cystic Fibrosis Unit Inpatient Nurses
Iram Haneef
Anne Dealtry
Katie Bohane
Cancer & Associated
Specialties
Cathy Williams
Rebecca Ellis
Claire Boon
Claire Bill
Deborah Farndale
Rebecca Bentley
Mathew Griffin
Claire Smith
Annie Walton
Carolynne Parlour
Julia Ivanova
Jane Quinn
Jenny Rossall
Lauren Gent
Laura Booth
Jo Goodhead
Laura Fisher
Lauren Isaac
Christina Nash
Patrick Costello
Olga Vint
Theresa Burke
Jamie Gale
nominees
Sarah Hollington
Neil Firmstone
Prith Venkatesan & Team
Haywood House Team
Andrew McMillan & Staff of the
Haematology Unit
Benedict Sherwood & Team
Care Team on Bay 2 at Haywood House
Haematology Day Case Team
Cardiac catheter Lab MDT Team
Debbie Gillott & Debbie Padmore
Christine Moffatt & Team
Jane McQueen & the Admin Team
Corporate
Tracey Warren
Gina Policelli
The Nursing Preceptorship Team
Paula Ward
The eRostering Support Team
Maggie Westbury
David Newton
Nick Kythreotis
Tom Devlin
Stephanie Knowles
Trina Moran & Harprith Kalirai
HR Management Team for Specialist
Support
Bev Southern-Warburton
PALs Team (QMC)
Kay Fairy & ICT Team Libby Moon,
Caroline Davies
Mark Cheshire
Andrew Wilson
Kirsty Sykes
Wayne Kitchener
Sandra Corbett
Matt Howden
Michelle Robinson
Communications Team
NUH Site Matrons Team
Theresa Walsh
Nina Simpson
Scott Hodgson
Tissue Viability Team
Claire Leatherland
Nikki Turner & the PAS Team
Owen Bennett
Renu Karwal
Holly Norris
Juliette Looker
Recognise & Rescue Team
Julie McCarthy
Michael Green
Sarah Hutton
Laura Goodman
Nikki Turner
Karen Highton
Joanne Hawkins
Joanne Cooper
Richard Smith
Jackie Wilbourn
Zoe Greatrex
Elaine Long
ICT Helpdesk Team
Carolyn Croft
Katie Moore
Ian Read
Matt Howden
Sarah McCracken
Karren Staniforth
Main Reception Team at QMC
Nazma Begum
Kerry Harper
Yvonne Key
Diabetes, Infection,
Renal & Cardiovascular
Margaret Bowler
Matthew Hall
Dawn Good
Janet Evans
Julia Ivanova
Sarah Kay
Diabetes Insulin Pump Team
Nightingale Ward Team
Stopping Stoke Patients Falling
Project Team:
Berman 1 – Suzanne Hawkins and
Team,
Beeston Ward – Gavin Hitchman and
Team,
Newall Ward – Tony Till and Team,
Seacole Ward – Annie Barringham and
Team
Diagnostics and
Clinical Support
Kirsty Wood
Zena Webb, Carol Svarc,
Yvonne Coupe & Debbie Garfoot
Auxillary Team at Clinic 2
Sibylle Jurgens
Margaret Harvey
Andrew Wignall
Linda Randall
Medical Devices Training Unit
Harpreet Chandi
CT Radiography Team (City)
Medical Physics & Clinical Engineering
R&I group
Mould Room Team
Cystic Fibrosis Unit Physiotherapy Team
Arthur Shivas
Research and Development Imaging
Support Unit
Sam Bridgmount
Lynsey Connolly
Bereavement/Chaplaincy Teams
Radiography Physics Team
Sue Finney & the MPCE Operational
Support Team
Graham Love & the Medical
Photography Team
Nottingham Back & Pain Team
Phlebotomy Team (QMC)
Surgical/Critical Care & Medicine/
Oncology Physiotherapy Teams (City)
Sam Muir
Shirley Kowalski
Miriam Bell
Kate Barnes
Therapy Data Analyst Team
Rachel Keetley & Laura Kelly
Dietetic Team – Ester Fry, Emily
Howells, Jemma McKay
Stroke Physiotherapy Team – Lal
Russell, Kate Caldwell, Hannah Turner,
Ruth Sturt, Mary Banks
Therapy Practice Development Team –
Michelle Clark & Jane Harrison-Paul
Lisa Bradley, Martin Scott, Jamie
Barlow, Graham Love, James Culley,
Louise Harrington
Therapy Management Team Secretary’s
– Sam Walsh & Elaine Drury
Zoe Wightman
Scott Spiers
All CFS/ME Service Team
Kim Butler
Kindly supported by
Staff in Clinic 2
Ante Natal Blood Grouping &
Infectious Disease Screening
Laboratory Teams
Laura Miller
Rajpal Dhingsa
Jane Hardwicke
Antenatal Screening Team within
Blood Transfusion Services
Jilean Bowskill
Paula Banbury & Jill Blunt
James Baird
Iain Leach
Michelle Cook
Lelith Hill
Betty Allen
Emily Howells
Digestive Diseases &
Thoracics
Elaine Peck
Melanie Roche
Wendy Edge
Benjamin Hambidge
Philipa Taylor
Beverley Whitehall
Susan Asbury
Adam Hall
Margaret Wells
Mike Robinson
Charles Maxwell-Armstrong
Guru Aithwal
Rachael Briggs
Lisa Nelis
Sarah Oldershaw
Rekhaben Patel, Kit Jackson &
Nursing Team on Ward E15
Ward F21 Team
AGM, Specialty Managers, Service
Managers & Administration
Managers in DDT Directorate
NCH Endoscopy Admin Team
Jean Barker & Rekhaben Patel
Estates & Facilities
Ashley Storey
Jack Gurling
Barry Stevens
Nisha Stevens
Wendy Moran
Lorraine Cross
Duane Vickers
Margaret Warbrick
Farooq Ahmed
Julie Tebbutt
Deborah Unwin
Sandra Horner
Jason Dennis
Clive Grimshaw
Ethel Welch
Paula Charlton
Chris Bent
The Post Room Team at QMC
Cystic Fibrosis Chefs
Boilerhouse Operatives & Fitters
(City)
Linen Services Department
Post Room Team at City
Medilink Bus Drivers
Domestics at City & QMC
Cityside Restaurant Staff
Lois Flint & Michelle Yeatman
Beverley Cooper & Diane McNeil
Switchboard Team
Christine Walker & Sue Woolley

7
Heather Yates
Ward Hotel Services Staff CF Unit
Carol Hopkins
John Edwards
Noel Barker
Family Health
Sarah Kordula & the Nursing Team on
Ward C32
City Maternity Appointment Clerks &
Front Receptionists
Maternity Governance Team
Sam Ward & Julie Roberts
Loxley Ward Team
Gill Young & Caroline Ward
Children’s Assessment Unit Ward E38
All staff of the Neonatal Intensive
Care Unit (QMC)
Ward E39 & E40 Teams
Ward C32 Nursing Team
Children’s Oncology/Rheumatology
Day Care Team
Children’s Community Respiratory
Physiotherapy Team & Nicola Rutler
Nottingham Children’s Hospital
Community Nursing Team
Children’s Community Nursing, Family
Support & Admin Team (C.A.R.I.N 4
Families)
Maternity Unit (City)
Denise Carey, Jo Southam, Tina
Martin
Ali Wright & Caroline Galloway
NUH Youth Service
Paediatric Urology Nurses
Helen Donovan, Di Mabbs, Ceri
Palmer, Ranji Kent, Liz Shipman,
Lakveer Uppal, Catherine Livingstone
Decant/Recant Team
Bonnington Ward Team
C29 Ward Team
Lin Ryan
Barbara Anufryk
Tina Kirk
Pam Greenbank
Charles Charlton
Jacqui Brown
Sarah Lofts
Jan Smith
Joy Weise
Joseph Manning
Jill Delrosso
Claire Hardy
Diane Walker
Angela Whayman
Julia Gudgeon
Hazel Pettipher
Katie Manning
Yewande Adisa
Samantha Jukes
Helen Holmes
Elaine Allright
Richard Harrison
Helen Boyer
Julie Golding
Anita Wilkinson
Rosemary Exton
Kate Frost
Adele Frost
Heather Nelson
Jody Maddox
Rachel Keay
Janet Holmes
Jaqui McIntyre
Kiran Bains
Vicky Cancemi
Karen Harris
Lisa Slater
Sonia Butler
Sarah Mann
Michelle Reed
Briege Downey
Julie Chadburn
Mark Howard
Daniel Walsh
Sue Kilar
Leon Polnay
Laura Ashmoore
Martin Hewitt
Jane Hutchby
Christina Francis
Gillian Dodman
Head & Neck
Philip Hollows
Iftekhar Choudhury
Rita Jeavaro
Daniel Takahashi
Kevin Douglas
Marie Fuller
Linda Sellors
Sarah Jones
Zara Watts
Rebecca Peterson
Donna Ward
Anita John
Catherine Chadwick
Iftekhar Choudhury, Moly Parassery-
Londkunji, Harry Wicks
Harminder Dua & Team
Lorna Sneddon & Linda Sellors
Maxillofacial Secretarial Team
Philip Hollows & Team
Iftekhar Choudhury & Rosemary
Omae
Maxillofacial OPD Nursing Staff &
Receptionists
Chea Lim & Mohammed Aslam’s
Teams
Harminder Dua & Mohammed Elalfy
Christine Cripps
Bernice Derbyshire
Maria Bentley
Musculoskeletal and
Neurosciences
Masood Shafafy & Team
Katie Bohane
Amanda Webster
Spencer Kaye
Annamaria Risden
PPI Quality & Governance Team
Friday Theatre 8 Orthopaedic Staff
Dawn Menzies
Claire Ashby
Anne Scott
Bridget Greengrass
Ward and Department Managers for
Elective Orthopaedics
Orthopaedic Pre Operative
Assessment Unit
Ward Managers & their Nursing
Teams within MSKN
Ward C6 Nursing Team
Ward C5 Nursing Team
Carolynne Woodward
Orthotics Department Team
Ward D11 Nursing Team
Sally Boyle & NSPU Team
Angie Jones
Wendy Flower
Sally Boyle
Julia Holmes
Lisa Godfrey
The Mckinsey Hospitals Improvement
Campaign Team
Wayne Packer
Elective Admissions Unit
Susan Arnold
Chantelle Mee
James Povey & Sheila Laycock
Elective Orthopaedic Inpatient Falls
Link Nurses Team
Ward Sisters in Elective Orthopaedics
Claire Hepperman
Jenni McMorran
John Greghegan, Anne Brewer & all
staff on Fracture Clinic, Anaesthetist
Team, Nursing Team on Ward C6 &
Catherine Clarke
Claire Rayson
Darlene Lathall
Paul Manning & Team
Sharon Fowler
Specialist Support
Rob Furby
Naseer Haboubi
AICU Receptionists
Rohan Revell & Sharon Sanderson
Donnah Morris & Jenny Bakewell
Critical Care Team (QMC & City)
Louise Brinklow
Peter McCann
Mark Simmonds
Anthony Lucas
Andy Hampshire, Paul Mabbott &
Melissa Yates
David Priestley
Ian Lloyd
Laura Holmes
Yvonne Tsolakis
Catherine Woods
Mary Bates
Janice Symonds
Laura Mitchell
Nakita Brewster
Band 7 Team – Critical Care
Kirstie Williams
Michelle Church
Bruce Beba
Mick Beet
Callum Cook
Andrea Fletcher
Fiona Roche
Adrian Kwa
Clinical Nurse Educator Team
Tissue Viability Link Leads – Critical
Care
Victoria Banks
Beverley Whysall
Michael Ball
Jenny Bakewell & Donnah Morris
Sarah Dow
Main Theatre Patient Escort Team
Theatres Team (QMC)
Critical Care Health Care Assistants
Rebecca Selwyn
AICU Band 6 Team`
Mallory Mercer
Fiona Branch
Dawn Hyde
Tanya Beckerson
Tracy Pound, Kate Whittle and Paula
Hunt
Critical Care PDM Team
Maria Shallow
Rebecca Selwyn
Urology Directorate Team
Kathryn Draper
Laura Doherty
Theatre Patient Champions
Karen Holmes, Tracey Blagden, Alison
Brooks & Parminder Gill
Critical Care Outreach Team
Sibylle Jurgens
Hayley Queen
Partnership
Penny Tindall
Clare Hepworth & Susan Taylor
Penny Cole & the Anthony Nolan
Cord Collection Team
Amanda Scott
Foxwood Academy, Nottinghamshire
County Council ’Project Search’
Mandy Dann
Mark Fulford
Penny Storr & EMRAD Team
NUH Sexual Health Services –
Outreach & Health Promotion Team,
Victoria Health Centre
Fundraiser of the Year
Annie Walton
Suzanne Hawkins
Claire Hardy
Forever Stars (Michelle & Richard
Daniels)
NUH Pantomime Society
Public Member
of the Year
Richard Collins
Andy Warren
Richard Pratt
Jeanne Nicholls
Leslie Mitton
Tom Turner
Margaret Danaford
Sue Hall
Trish Cargill
Membership Reference Group
Research
Philip Miller
Joanne Cooper
MCRN East Team
Kerry Evans
Manjeet Mundey
Volunteer
Maureen Mackee
Dorothy Lang & Shakti Sarin
Elizabeth Rochester
Trish Cargill
Sue Hall
Kerry Harper
Roy Brooks
Alison Mason
Richard Pratt
Barbara King
Jan Clifford
Tony Chettle
Sonia Bhatti
15 Step Challenge Volunteers
Jill Barnes
Margaret Wildgust
Richard Collins
Tom Turner
Margaret Danaford
Volunteer Team at Main Outpatients
Valerie Whydall
Yvonne Key
Jeanne Nicholls
Patient Partnership Group
Nicola Hay
Grenville Shaw

8
Our vision for
The views of thousands of
patients, visitors, partners and
staff have informed our vision for
the future – to ‘work together to
be the best for patients’.
Over the summer, we held
engagement events to seek your
views on the things we do well,
where we need to do better and
asked what ‘being the best’ means
to you.
The rich feedback we received at the
hundreds of events we hosted, along
with the results (see opposite) from our
first ever values audit, has helped us to
develop our vision for the future.
Our refreshed vision (below)
is anchored in our values and
determination to ensure that our
patients consistently feel cared for, safe
and confident in their treatment.
Over the summer, we received 5,000
comments, 15,000 postcards and
190,000 words of feedback… each of
which informed our future focus and
vision.
There are three areas you want us
to focus on and consider central
components of ‘being the best.’ These
are:
+ + Proud people
+ + Team work
+ + Innovation and continuous
improvement
The next phase of this work is to
develop our long-term clinical service
strategies with our staff over the
coming months so that by Spring 2015
we can describe our areas of focus for
the next five years, building on our
values and vision work.
More information
This includes work we have done
to bring quick improvements in the
10 areas that patients and staff
identified we needed to do better.
Available on our website at
www.nuh.nhs.uk
OUR VISION
Working
together to
be the best
for patients
Maximising use
of technology
INNOVATION &
CONTINUOUS
IMPROVEMENT
Leading the way with
research and improvement
PROUD
PEOPLE
Investing in our
services and buildings
TEAM
WORK
Regularly checking our progress
Supporting each other
Recruiting & retaining
the best staff
Developing our staff
Involving patients &
carers in all we do
Learning from best practice
and our mistakes
Working with health community
partners to improve services
QMC
COMMUNITY
Patients feel cared for,
safe and confident
in their treatment
ROPEWALK
HOUSE
CITY

9
the future
We
Earlier this year Leeds Business School
completed an audit on our behalf to get
feedback from our patients, partners and staff
on how well we live our values.
We sought views via interviews, focus groups and
surveys.
The audit found our focus on values is:
+ + Embedded in most of what we do (including
appraisals & interviews)
+ + Evident in our interactions with patients – but less
so in how we work with one another
The chart below describes the results in more
detail.
In response and to take our values to the next
level, we will be working with patients, the local
community and partners.
This work will involve focusing on five key areas
to improve the consistency of experience patients
receive in our care:
1 More regular checks on our progress
2 Working as a team across NUH
3 Similarly working as a team across the whole health
system
4 Encouraging our staff to ‘speak up’ to further
improve quality and safety
5 Putting ‘continuous improvement’ at the heart of
everyone’s job
Our Chief Executive, Peter Homa, sharing our refreshed vision
What our
patients say
encourage patients, visitors
and carers to feedback on their
experiences of our hospitals
online via the NHS Choices or
Patient Opinion websites.
Some recent comments included:
“I raced at Donington on June 21
on a motorcycle and was involved
in an incident. I had open
fractures to my leg and lost a bit
of blood, I also had compartment
syndrome. My care was totally
first class, without fault. I’m alive
and hobbling about on two legs
just five weeks since my crash and
that’s all down to the paramedics,
surgical team, nurses and staff on
C5. I could have died and really
should have lost a leg. All I can
say is thank you but it’s nowhere
near enough.“
“My daughter (aged nine) was a
patient at the Children’s Surgical
Day Case Unit at QMC, where
she had a tooth taken out under
general anaesthetic. I would like
to thank the staff on the Unit
particularly Rachel and Claire who
took such good care of us and
paid particular attention to the
details of how to make a child
comfortable e.g. remembering
the names of toys and discussions
about school and holidays.”
“I can’t thank QMC and their
great team enough, and the
very fact that our son is running
around at home the next day
after his burn injury, very much
his usual self, is a real testament
to the brilliance of all of the
QMC’s staff.”
“After the drug to prevent vaso
spasms did not agree with me
and my blood pressure crashed,
the nurse worked tirelessly
throughout the night and at the
end of his shift had managed to
elevate the pressure to 99. If I had
had £30,000,000 in the bank to
spend on nursing care I could not
have had a better nurse than him,
he was magnificent.”
“The hospital, doctors, nurses
and everyone were absolutely
fantastic on Gillies Ward, they are
so so caring and made me feel
so comfortable, especially the
registrars – so kind and looked
after me so well.”
Share your views, visit www.nhs.
uk, www.patientopinion.org.uk
or on Twitter @nottmhospitals

10
£3m Saving Lives
Helipad Appeal
Nottingham Hospitals Charity has launched its Saving Lives Helipad Appeal
to raise £3million for an onsite helipad at QMC. The new helipad will get
the most seriously-injured trauma patients from across the East Midlands
directly to our Major Trauma Centre, where specialist teams are available
24/7 to save lives.
The first 60 minutes following a severe injury is known
as the ‘golden hour’ and is critical for better survival
and recovery. At the moment, helicopters land some
distance away from QMC and patients complete their
journey by road, which can take up to 20 minutes.
An onsite helipad would reduce this to less than five
minutes, saving valuable time, and more lives.
The building of the helipad is entirely reliant on
charitable donations.
Get going for the golden hour
Saving Lives
Helipad Appeal
Donation Form
I’d would like to support:
(please specify ward/area or leave blank to benefit the hospitals in general)
Post your donation to us at:
Nottingham Hospitals Charity, Freepost MID24665, Nottingham NG5 1BR.
Postage is free – you don’t need a stamp.
Please CoMPlete all youR DetaIls to Make youR DoNatIoN:
First name:
email:
address:
date oF birth (optional): / /
The Charity is challenging people to ‘get going for the
golden hour’, by attempting something challenging
or giving something up for 60 minutes, and asking for
sponsorship.
Barbara Cathcart, the Charity’s Chief Executive, said:
“You can choose your own challenge, active or otherwise, and ask family, friends
and colleagues to sponsor you. I’ll be doing a mini triathlon in 60 minutes:
swimming, running and cycling. Anyone in my family might need the helipad one
day, so I’m keen to get going for the golden hour.”
Michaela, from Lincolnshire, is only too aware of the importance of life-saving
time following serious injury. Michaela was airlifted to QMC from Newark, having
sustained multiple injuries in a car accident.
surname:
telePhone:
Postcode:
i would like to donate £
“They told my family I might not
survive. You don’t think about the
importance of time until something
like this happens to you and every
minute is precious. If the helicopter
hadn’t been available I don’t think I’d
have made it to hospital alive.”
The Charity will also be arranging
other fundraising activities to support
the appeal. Look out for more details
on the Charity’s website: www.
nottinghamhospitalscharity.org.uk
Children’s cancer and neuroscience
ward appeal on track for target
Just three months after
launching their appeal to raise
at least £500,000 towards the
redevelopment of the children’s
cancer and neuroscience wards,
Nottingham Hospitals Charity has
raised a total of £400,000.
The Charity launched the appeal
in May this year, to raise money
towards the redevelopment at QMC,
which will transform the children’s
cancer and neuroscience wards.
The Charity’s Head of Fundraising,
Jenny Wing, said: “We’d like to
say a big thank you to everyone
who has helped us get this far, and
encourage our fabulous supporters
to help us with a big push to reach
our target. The redevelopment
that’s currently taking place at the
Nottingham Children’s Hospital
will transform the cancer and
neuroscience wards and, thanks to
our supporters, the development is
set to be truly first-class, above and
beyond standard provision.”
The appeal to raise funds for the
cancer and neuroscience wards
redevelopment is the first stage
of the Charity’s ‘Building the Best’
campaign to enhance facilities and
services at Nottingham Children’s
Hospital.
When the project is complete it will
provide:
+ + A clinical area dedicated to the
needs of younger children under the
age of 13
+ + A ward environment tailored to the
needs of young patients, that is
child-friendly, colourful, positive, fun
and welcoming
+ + Facilities designed for children
with particular needs caused by
neurological disease
+ + Space and facilities for parents to
stay overnight with their children
+ + New furniture and interactive play
equipment for the playroom
+ + An improved ventilation system to
reduce the risk of infection for the
most vulnerable patients
Our Children’s Hospital treats
children and young people with
cancer from across the East
Midlands. The hospital is the only
unit in the East Midlands to provide
neuro-diagnostics and neurosurgery.
There are lots of ways you can raise
money for the Children’s Hospital,
including holding a Rainbow Day at
your workplace, and encouraging
staff to dress in bright colours and
make a donation to the appeal.
You might also want to hold a cake
sale on the day to help boost the
fundraising.
i’d like to Pay by: MasteRCaRD VIsa swItCH/MaestRo CHeque
Please make cheques Payable to NottINGHaM HosPItals CHaRIty
name on card:
address to which the card is registered (if different from the above):
card number:
3 digit security code (the last three digits on the reverse of the card):
exPiry date: / start date (if present): / issue no (if present):
we’ll send you regular updates on how your donation is being used, tick here if you don’t want to receive them.
nottingham hospitals charity. registered charity number: 1059049.
Charity information
To find out more about our current fundraising campaigns or to get
more information, please contact us at:
0115 962 7905
www.nottinghamhospitalscharity.org.uk

11
Airlift dash saves
brother and sister
The dramatic difference air
ambulances make was demonstrated
after a family were in a head on
crash just outside Corby.
Eight-year-old Sam and his 14-year-old
sister were airlifted to our Emergency
Department because of their serious
spinal and internal injuries, while their
mother – who suffered only cuts and
bruises – was taken by ambulance.
The children arrived 11 minutes later.
Their mother’s ambulance took about
an hour.
All of them recovered, and the children
are back at school, but the 50 minute
difference could mean the difference
between life and death.
Adam Parkes, the children’s father,
wasn’t in the car. He said: “When I
received the call it was a nightmare.
The children were taken to the
Emergency Department. If they’d have
been in an ambulance, they wouldn’t
have made it.”
The children were treated for spinal
injuries, broken bones, internal injuries,
and facial cuts. He praised the staff
who looked after his family as they
recovered enough to be allowed home
12 days later. He stayed at the hospital
with the children during that time.
Adam said: “The staff were brilliant,
truly kind and professional. Even
though the Emergency Department
was busy with other trauma cases, they
were great with me and great with
the kids. As you can imagine, I was a
quivering mess.
“It could have been such a different
outcome. I’m an NHS employee myself,
I am aware that complaints are heard,
however compliments not so much.
Over the 11 days my family were cared
for with dignity and respect and
treated so well. I cannot thank them
enough for taking their time in making
the correct diagnosis and bringing my
family back together.
Adam Brooks, Director of the East
Midlands Major Trauma Centre at
QMC, said: “Treating seriously injured
patients quickly doesn’t just affect
The Parkes family after their helicopter dash
their chances of survival, it means they
make a fuller recovery, and faster.”
Julie Brailsford, Deputy Director of
Nottingham Hospitals Charity said
“The Parkes family’s story is a great
example of the value that an onsite
helipad will add to patients travelling
to QMC by air ambulance. Whilst the
children’s journey in the helicopter
only took 10 minutes, they would then
have had to complete their journey by
road, which can take up to 20 minutes.
An onsite helipad at QMC will reduce
transfer times to just 5 minutes, saving
valuable time for the most criticallyinjured
patients travelling to the East
Midlands Major Trauma Centre from
across the region.”
Tram work on track to
bring benefits to QMC
With construction work on
Nottingham’s tram extensions now
progressing towards a conclusion,
thoughts are turning towards the
benefits the new, significantly
extended network will bring.
Patients,visitors and staff to QMC
have watched the creation of the
major viaduct through the site – a
structure that will not only carry the
tram line but also a dedicated tram
stop which will serve the hospital.
Testing and commissioning will start
when construction work is complete
and take several months as the new
lines and systems are rigorously tested
before the tramway can enter public
service.
In the weeks ahead, a new tram
information zone with latest
information about testing and
timetables will be opened near QMC’s
main entrance, financed by NET.
In the run up to the launch, NET will
be running drop-in sessions to provide
further advice and information on a
one-to-one basis.
NET Marketing Manager Jamie Swift
said: “Before we hold the sessions
we’ll be providing display boards
about such things as routes and
journey times to various key locations
along the network from QMC.
Questions are already being asked
which clearly indicates just how much
interest there is in the tram network.
“We’ve just launched our ‘more
trams, more often’ timetable on the
existing line between Station Street
and Hucknall and Phoenix Park.
Essentially, throughout most of the
day and evening hours, we’re turning
the tram into an easy to use, turn up
and go system.
“Our customers won’t have to
worry about a fixed timetable
because there’ll be a tram along
every five minutes or so. This is in
direct response to requests from our
existing customers and we’re sure our
future passengers all along the two
new routes to Chilwell and Clifton will
reap the benefits.”
QMC sits on the tram route which
runs from Hucknall to the free park
and ride site at Toton Lane, Chilwell.
Journeys to the heart of the City
Centre will take just 15 minutes,
whilst customers will be able to get
to the railway station in 11 minutes,
Beeston town centre in 10 minutes
and the Toton park and ride site in 20
minutes.
In order to travel to locations along
the Phoenix Park to Clifton route
people will need to change trams at
one of a series of interchange stops
within the city itself. Jamie added:
“Journey planning will be quite
straightforward with the new, more
frequent services and we believe
it will be ideal for QMC staff, for
example, to be able to park free at
Toton and hop on a tram direct to the
hospital.
“Some people think they will always
have to change at the station in order
to travel elsewhere on the network.
That is not the case and the fact that
Old Market Square is just 15 minutes
away from QMC is a great boost.”
He explained that information about
the most cost-effective fares, season
tickets and how to use a Mango
smartcard for best value travel will
be updated prior to the launch of
services.
Keep up-to-date with tram news at
www.nuh.nhs.uk/getting-here/

12
Fond farewell to our friends
Mick Hopewell
Boiler Worker
Boiler worker Mick Hopewell
retired after fifty years working for
the NHS.
Mick began as a maintenance
assistant at Mapperley Hospital,
progressed to Steam Stoker by 1979
and moved to the City Hospital in
1993.
In his team of seven, Mick has worked
for the last 20 years to keep City
Hospital provided with heat and hot
water 24 hours a day, 365 days a year.
Energy Manager Bryony
Attenborough said: “I am proud to
have worked with Mick for the past
few years. The team will really miss
him, but we wish him all the best for
a well-deserved retirement.”
Angela Rosillo
Theatre Practitioner
Theatre Practitioner Angela Rosillo
has retired after more than 30
years in the NHS.
Angela has worked in Day Surgery at
City Hospital for the last 13 years of
her nursing career.
Deputy Team leader Kim Radford
said: “Angela is a very caring nurse
who has looked after patients, newlyqualified
staff and student nurses
at the Day Surgery Unit. Angela has
made many friends to keep in touch
with in her retirement years. She will
be missed.”
Angela will no doubt be kept busy
during her retirement as her first
grandchild is on the way. We wish her
a happy retirement.
You can check out our
Facebook page for more
photos and retirement stories.
facebook.com/
nottinghamhospitals
Neuro rehabilitation
team to extend service
It’s the best decision
we ever made
Karen and Gary, on being adoptive parents
Children with brain injuries will
receive help to return home more
quickly after the hospital’s neurorehab
team was awarded funding to
extend its service.
Currently some children stay in
hospital so that they can receive
the rehabilitation they need, when
they are otherwise medically fit to
be discharged. The new funding will
enable children to be discharged home
earlier as the rehabilitation team are
able to visit them at home or see them
as outpatients.
Physiotherapist Rachel Keetley
said: “We were awarded funding
following a successful Dragon’s Den
bid which will enable us to employ
additional therapy staff including
a Physiotherapist, Occupational
Therapist, Speech and Language
Therapist, a Therapy support worker,
Neuro Psychologist and some
Consultant time. This means we can
help families get home quicker, while
ensuring they feel supported at home.”
Madeline Blackmore, six, has been
receiving treatment from the team
since having surgery to remove a
brain tumour. Her mum Michelle said:
“They’re a fantastic team. I don’t think
she’d be where she is now without
them.”
Emily Broughton’s daughter Ivy-Mae
has also been helped by the team after
being diagnosed with an inflammation
of the spine.
She said: “If you had seen her in the
beginning, you’d never say it was the
same girl.
“Through the good days and the bad
days, you can tell it’s not just a job to
those ladies – they do it because they
care.”
Find out about fostering and adoption
0115 915 1234
Call us and our friendly advisors will talk you through
the next steps, or visit:
www.nottinghamcity.gov.uk/love
I enjoy the challenge,
each day is different
Lorraine, on being a foster carer

When we find ourselves immersed
in the complexity of healthcare, the
last thing on our mind might be how
to help other patients and other
healthcare workers. Fair enough.
As patients, our attention rightly
centres on all we can learn about
our own care and what we can do
for better times ahead. As family, it’s
the support for our loved one when
we aren’t nearby. As clinicians, this
particular patient needs the very best
we can offer right now. As support
staff, this particular task demands
all our attention. As managers, this
operational target is all-absorbing. As
citizens, this high standard must be
met.
When the pressure lets up, might we
take a moment to reflect, before the
13
Trust and respect:
we’re all in this together
Carolyn Canfield, honorary lecturer at the University of British Columbia, Canada speaks
to NUH News about the importance of involving patients in safety improvements
next demand captures our attention?
No matter where we find ourselves
in the arc of treatment, we depend
on others and they on us. No one is
a solo star. No one is facing it alone.
Care only happens when we’re
all in this together. That’s where
compassion and confidence reside.
It is also where we find inspiration,
reward and satisfaction. Many of us
draw our strength daily from those
around us with a vision and passion for
excellence. Their generosity is our fuel.
In healthcare, whether patient,
citizen or care provider, we connect
through trust and respect. Trust is the
foundation for healing and helping.
Respect gives us confidence to speak
up and the humility to hear others’
voices. Care only fails when trust and
respect are lacking.
Someone else much like yourself is
following in your healthcare footsteps.
What’s one thing that would prepare
you better? What’s one thing you
would do differently? What’s one
thing that made a massive difference?
What’s one thing you’d change if you
could? You’re already collaborating for
improvement.
Imagination and commitment are
always welcome, for your insight is
uniquely valuable. Yes, you. Cleaner
and clinician, patient and parent, nurse
and neurosurgeon, Board member and
bed porter. Join in to push it forward,
spreading contagious goodwill
throughout the network of care. You’ll
be amazed at the difference it makes.
Learning from
our patients
Patients, members and staff will
be able to learn from Carolyn
about how their views can
help hospitals learn from their
mistakes at a presentation, in
November.
She will talk about ‘patient
activation’, a way hospitals can
review operations which result in
serious injury or death.
The event is at the Medical School at
QMC, 6-8.30pm, on 20 November,
and open to hospital and university
staff, other health care professionals
and our public members.
For more information, contact
Nick Woodier on:
nicholas.woodier@nuh.nhs.uk
Projects get
top praise
Leading expert in ‘patient activation’
Three innovative projects involving
NUH have been shortlisted for top
health service awards.
The entries will compete against
around 1,300 others in the Health
Service Journal awards, which
champion best practice and
innovation across the entire health
community.
+ + Patient Safety – Safer Surgery
is an ambitious, cross-cutting and
innovative three-year strategy which
has reduced serious patient safety
incidents at NUH. It looks carefully at
reviews and incident investigations,
metric analyses and education to
reduce Never Events and serious
incidents
+ + Secondary Care Service Redesign
– A project to train patients to set up
their own intravenous drips at home
to help speed up discharge
+ + Workforce – An innovative
community initiative is run by
Nottinghamshire’s Community
Programme in partnership with
Nottingham CityCare Partnership.
The Community Programme is hosted
by NUH, funded by CCGs and works
across the interface of care with
both providers and commissioners.
This is intended to transform service
delivery across Nottinghamshire
and has led to the development of a
new Clinical Quality Framework and
bespoke training for people working
in care homes. It included a structured
training programme for all care home
staff. Piloted with 187 staff from five
care homes, it has now being rolled
out to 900 more care home staff.
Keep an eye on Twitter for updates
@Nottmhospitals

14
Allergy clinic is
the bee’s knees
Nottingham’s
first-ever
kidney
transplant
surgeon dies
A beekeeper who developed a lifethreatening
allergy to the insects
has been able to continue with his
much-loved hobby, thanks to the
allergy clinic at QMC.
Simon Russ, 49, has been keeping
bees for about 11 years and for many
years being stung never used to cause
him any problems – but around five
years ago, things changed.
He said: “I got stung on my ear, and I
immediately knew this was something
different. Within a matter of minutes
my whole right leg was swollen
and so was my left arm, I had really
painful spasms in my back and my lips
went numb.“I felt as though I was
dying.”
When he got to hospital he spent
several hours on an intravenous drip
containing antihistamine.
Despite this he was determined not
to give up his hobby and embarked
on a three year course of bee venom
immunotherapy, which he has recently
finished.
At the start of his treatment Simon
was injected with one 10millionth of
a sting, and reacted in the same way
that someone without an allergy would
react to a normal bee sting.
By the end he was being injected with
venom equivalent to two whole stings,
and developing nothing more than a
raised red bump.
He is now effectively ‘cured’ of his
allergy and able to continue with the
hobby he loves.
Medical supplies go to
charity effort in Gaza
Dozens of boxes of surplus medical
equipment from the hospital have
been donated to the relief effort in
Gaza.
They were collected from across the City
Hospital and QMC by surgical registrars
Ahmed El-Sharkawy and Damian Bragg,
and will be distributed by various
charities working in the area.
The equipment included things like
syringes, dressings and surgical gloves.
Mr El-Sharkawy said: “We are really
grateful to everyone in the hospital for
getting behind us on this. We only had
a few days to organise the collection
but we had a great response.
“All of the equipment was otherwise
destined for the incinerator as it was
out-of-date or no longer in use by the
Get NHS, but on it will make song a real difference with choir
to those working in hospitals in Gaza.”
The donation was part of shipment
from NHS hospitals across the region,
and was taken to a depot in Manchester
ready to be shipped to Gaza.
Lisa Clarke, Allergy Nurse Specialist, said:
“Bee and wasp allergies are potentially
life-threatening conditions for some
people which is why immunotherapy is
such an important treatment.
“Even if Simon was not a beekeeper it
would be impossible for him to avoid
bees completely, so the treatment was
crucial for him.”
Picture courtesy of The Daily Telegraph.
Ann Garcon, from distribution charity
Interpal, said: “We would like to thank
all the staff at NUH for collecting
medical supplies to help those affected
by the conflict in Gaza. Your support
really made a difference.”
A wall of thanks written by kidney
transplant patients and their relatives
at our recent garden party to
celebrate 40 years of the operation.
Credit: The Nottingham Post
The surgeon who performed the
first-ever kidney transplant in
Nottingham has died, at the age
of 79.
Professor Roger Blamey was also a
pioneer when it came to research
into breast cancer.
He was behind the opening of the
Nottingham Breast Institute at City
Hospital, which provides diagnosis
and treatment clinics.
Professor Christopher Elston, who
worked with Mr Blamey for 30 years,
described his former colleague as “a
fantastic man who always put the
patient first in whatever he did.”
Mr Elston, 76, added: “We got on
like a house on fire straight away and
became very good friends. He will be
sadly missed.”
Mr Blamey started work at City
Hospital in August 1973. Just six
months later, he performed the first
kidney transplant in the city. Since
then, more than 1,800 people have
undergone the procedure.
Mr Blamey died on Monday 3
September after a long battle with
illness.
A gathering of more than 300 kidney
transplant patients and their relatives
heard tributes to the late Professor
Blamey at an event to mark 40 years
since he performed the very first
operation in the hospital.

15
the waiting room
General knowledge quiz
1 In maths, what is 4 cubed?
2 Who is attributed with the quote “The way I see it, if you
want the rainbow, you gotta put up with the rain”?
3 In computing, what does HTML stand for?
4 In what year did the London Underground first open?
N Z E E B V Z H P D X E P C G
E R P S S L I I V T I M O L S
I Y L S C T E N O C E N I P Y
P C U W F X R U K H K V Z N Z
S R M M B N I O A E F N V R E
U L S F Y U R C R O P S D O U
T J T N K G E S S K E E L C S
AUTUMN
HARVESTING
CROPS
COMBINE
HARVESTER
BUTTERNUT
SQUASH
TURNIP
SWEETCORN
BLACKBERRIES
PLUMS
DAMSONS
PINE CONE
CONKERS
PIE
ACORNS
LEEKS
5 If you were to stretch out your entire digestive system, how
long would it be?
6 What is the common name for ascorbic acid?
H A R V E S T I N G R V F T N
X E P I N R U T L O L N M E R
S E I R R E B K C A L B H E O
7 Which planet in our solar system is the biggest?
G X T S D L K B I Q Y W T W C
8 Who made the catchphrase ‘correctomundo’ famous?
9 In which US state was George Michael charged with ‘Lewd
Behaviour’ in 1998?
10 How many sweat glands does the average person have?
E X G K L M F A R F V J X S A
D M S H P U N S S N O S M A D
H V A U T U M N O S U S E Z W
B U T T E R N U T S Q U A S H
Eat well at NUH – carrot butternut squash sweet potato soup
Give this classic combination a healthy
makeover by oven cooking the ingredients
instead of frying.
Solutions
B U T T E R N U T S Q U A S H
H V A U T U M N O S U S E Z W
D M S H P U N S S N O S M A D
E X G K L M F A R F V J X S A
G X T S D L K B I Q Y W T W C
Serves: 4
Prep: 15 minutes
Cooking time: 2 minutes
Ingredients:
S E I R R E B K C A L B H E O
X E P I N R U T L O L N M E R
H A R V E S T I N G R V F T N
T J T N K G E S S K E E L C S
U L S F Y U R C R O P S D O U
S R M M B N I O A E F N V R E
P C U W F X R U K H K V Z N Z
I Y L S C T E N O C E N I P Y
E R P S S L I I V T I M O L S
1 red onion, peeled and finely chopped
N Z E E B V Z H P D X E P C G
2 cloves garlic, peeled and finely
chopped
2 tbsp olive oil
4 large carrots, peeled
1 medium butternut squash, peeled
and deseeded
black pepper, freshly ground
850 ml chicken stock, or vegetable
stock
2-3 sprigs thyme
Handful of fresh coriander, or parsley
Instructions:
1 Sweat the onion and garlic in the
olive oil over a medium heat in
a large, lidded pan for about 7
minutes, or until soft.
2 Chop the carrots and butternut
squash into 1.5cm/ 5/8in cubes and
add to the pan. Season with black
pepper and cook for another 10
minutes, or until the vegetables
start to soften.
3 Pour in the stock, add the thyme
leaves and parsley or coriander and
bring to the boil. Now turn down
the heat a little, cover and simmer
for about 30 minutes.
4 Finally, use a hand blender or
liquidizer to purée the soup.
Reheat and serve.
Wordsearch
10 2.6 million
9 California
8 Henry Winkler as ‘The Fonz’
on the TV show Happy Days
7 Jupiter
6 Vitamin C
5 30 feet (9 meters)
4 1863
3 Hyper Text Mark Up
Language
2 Dolly Parton
1 64
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Contacts
City Hospital
Phone: 0115 969 1169
Patient Admissions:
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Patient Admissions:
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Phone: 0115 919 4488

Sore throat
Minor illness or injury
Should be at the
Walk-in Centre
Stomach ache
Should be at
the GP
Painful cough
Should be at the
Pharmacy
Unsure or
confused about
an illness
Should have
phoned 111
Should have
treated
themselves
at home from
their medicine
cabinet
Severe chest pain
Should have
been at
the front
of the
queue
Where should you be?
The Emergency Department is
only for emergencies