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BUSINESS<br />

Your Annual Business Review<br />

By Leah White, ICED<br />

What should your business look like in 2012? Where do you want to take your<br />

business in 2012? Higher sales, higher pr<strong>of</strong>it margins?<br />

Whatever your goals for 2012, you will need new strategies. That means you will<br />

need to embrace marketing strategies (e.g. QR or other similar codes); social media –<br />

LinkedIn, Facebook, Twitter, Google+; blogs, web design, and database management for<br />

your customers. Or maybe you are considering acquiring another company.<br />

Leah White<br />

But in order to know where you are going … you will need to plan.<br />

Elements <strong>of</strong> your plan should include reviews <strong>of</strong> your business financials, equipment and facility, sales and marketing,<br />

and personnel.<br />

• Payroll expenses – 25% or less<br />

• Operating pr<strong>of</strong>it 18 – 20%<br />

• Sales Per Employee (SPE) – minimum <strong>of</strong> $135,000<br />

• Paper – 10%<br />

– “Paper Costs should rarely exceed 10% <strong>of</strong> sales,”<br />

says John Stewart, “regardless <strong>of</strong> whether you are<br />

primarily <strong>of</strong>fset or digital.”<br />

Sales Mix<br />

• Review and analyze the changes in your sales departments.<br />

– This effects your equipment and staffing needs.<br />

Financial Benchmarks<br />

• Compare your financial numbers to benchmarks.<br />

• Determine where opportunities are to decrease expenses<br />

and increase pr<strong>of</strong>its.<br />

• Use benchmark numbers to write your 2012 plan.<br />

– Printers’ benchmarks are:<br />

• Cost <strong>of</strong> Goods Sold – 23% or less<br />

Staffing and Personnel<br />

• Do you have the right talent in the right positions to<br />

take your business to higher levels? (see articles on<br />

Page 18 and 20)<br />

Vendors and/or Contracts<br />

• Ask for better pricing.<br />

• Shop alternate vendors to get higher margins, better<br />

products, and service.<br />

Business Expenses<br />

• Line-by-line review to determine if reductions can<br />

be made<br />

• Compare business insurance rates, telephone and utility<br />

rates, credit card processing fees, bank service charges,<br />

and so on.<br />

22 PARTNERS Summer 2011

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