The Big Conversation about the Quality of Nursing ... - CLAHRC-NDL

Executive Summary
Background
This meeting took place as a response to the collective desire of nursing to open up the
conversation about nursing care, to reinforce patient experience as a key strand of reform and
discuss what a shared vision for the future might look like.
The conversation was to take place between a broad range of people including frontline
nurses, patient consultation groups and primary and acute and mental health care providers to
encourage a collaborative approach to maintaining good professional standards and
improving care for patients. Therefore, it was hoped that the event could also inform providers
about what the patient experience might be at best, and what were the hopes and predictions
for the future. The day also had a strong leadership focus supported by the East Midlands
Leadership Academy and CLAHRC-NDL. This report is prepared by Bridget Roe on behalf of the
CLAHRC NDL.
There were 68 attendees from a range of organizations including NHS Trusts, GP Surgeries,
patient groups, care homes, academic institutions and the third sector. Most attended held
senior roles; only a minority of delegates (around 6) were „front-line‟ staff. There were 47
people in either a management or senior role (including directors, matrons, and a chief
executive), 9 in an academic/media role, 9 RGNs below matron/consultant level and 4 patient
representatives. The attendance was therefore heavily weighted to those with senior roles in
services.
The day began with introductions from Mark Todd, Chair of NHS Derby City and NHS
Derbyshire County Cluster and Maggie Boyd, Executive Director of Clinical Quality and
Nursing. This was followed by a keynote address on best practice by Dame Elizabeth Fradd,
board facilitated table top discussions between delegates, and a plenary session that focused
on examples of good practice and the areas of concern. Finally, there was a series of
presentations from the Directors of Nursing and their teams followed by questions.
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