Job Posting Utility Billing Clerk Apr 2011.pdf - City of Fruita

CITY OF FRUITA
JOB ANNOUNCEMENT
Date of Posting: May 4, 2011
Job Title:
Administration Technician - Utility Billing
Department:
Administration
Salary:
$16.06 - $18.67 per hour, depending on qualifications
Supervisor:
Margaret Steelman
Position Status:
Full-Time
FLSA Status:
Non-Exempt
No. of Open Positions: 1
SUMMARY:
Under general supervision, this position performs high-level administrative duties dealing a variety of detailed accounting
duties in accordance with standard accounting procedures. Prepare and/or audit, compile, process and keep accurate
documentation for all facets of utility billing to insure fiscal accountability. This position will provide exemplary
customer service, and ensure production of high quality products, working together as a team member to maintain a high
standard of operational excellence.
DUTIES:
Duties include, but are not limited to, the following:
Utility Billing
1. Set up and maintain accounts and communicate with customers in person, by phone and/or written communication
regarding their accounts.
2. Collections. Contact utility customers with delinquent accounts in order to collect payment. File a lien on a
delinquent property if other measures are not successful.
3. Maintain complete and accurate files for all properties
4. Prepare reports concerning utilities such as the monthly trash customer report, aging reports, delinquency tracking,
etc.
5. Process monthly billing statements.
Financial Reporting
1. Assist with reconciliation of bank statements.
2. Assist with budget and financial statement preparation and monitoring.
3. Prepare financial reports as requested.
4. Develop and maintain safe working practices
5. Maintain a positive image and working relationship with the public
SUPERVISORY RESPONSIBILITIES:
There are no supervisory responsibilities for this position.

QUALIFICATIONS:
High School Diploma or equivalent and a minimum of three (3) years of progressively experience in similar position.
Must be versatile, have the ability to work in an organized, accurate and timely manner, with minimal supervision and be
proficient with word processing applications, Must have excellent organizational and communication skills and have the
ability to maintain confidential information. Must have the ability to deal with irate or unhappy customers on occasion
and maintain a positive and professional working relationship with co-workers and the public.
TO APPLY:
Submit a letter of interest and a completed City application to Human Resources by close of business May 20, 2011.
The City of Fruita is an Equal Opportunity Employer