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PERSPECTIVES<br />

Interview with Urs Raschle, Manager,<br />

Zug Tourist Office<br />

On a bright spring afternoon recently, I met<br />

Urs Raschle, Manager of the Zug Tourist<br />

Office, at one of the many lakeside cafés<br />

and restaurants, where we had a view of<br />

the ‘volières’ (birdcages) and the lake<br />

cruisers which have been freshened up for<br />

the new season. Urs found time <strong>to</strong> talk <strong>to</strong><br />

me after a busy day at the Can<strong>to</strong>nal<br />

Parliament, in which he represents the<br />

interests of ‘his’ <strong>to</strong>urist office, but also<br />

furthers indirectly the cause and interests<br />

of the international community of Zug. The<br />

ETAS LOC Zug has been working very<br />

closely with local authorities and particularly<br />

the <strong>to</strong>urist office in order <strong>to</strong> ensure that SIG<br />

Day on 17th September 2011 will be a day<br />

<strong>to</strong> remember.<br />

I asked Urs why he thought having SIG<br />

Day in Zug for two, or possibly three, years<br />

running was a good idea. Firstly, he said<br />

that he felt it was an honour for Zug <strong>to</strong> be<br />

chosen as a venue for such an event and<br />

he would do everything he could <strong>to</strong> ensure<br />

that visi<strong>to</strong>rs would enjoy their trip <strong>to</strong> this<br />

city. Zug’s central location means that it<br />

is easily accessible from all parts of<br />

Switzerland by rail and road. Travellers by<br />

rail are greeted in the evening with a light<br />

installation by Turrell in the modern railway<br />

station, with its efficient national and local<br />

train and bus connections. Within five<br />

minutes you can be at your hotel or down by<br />

the lake, admiring the famous Zug sunset.<br />

The Zug Tourist Office is located in the main<br />

hall of the station, and the friendly staff are<br />

pleased <strong>to</strong> help with information, tips, and<br />

brochures on where <strong>to</strong> stay, how <strong>to</strong> get<br />

around, and what <strong>to</strong> do while you are here.<br />

Uniquely in Switzerland, Zug Tourist Office<br />

does not just welcome and help visi<strong>to</strong>rs <strong>to</strong><br />

the region, but is also very committed <strong>to</strong><br />

informing the local population about the<br />

wonders of the Can<strong>to</strong>n and especially <strong>to</strong><br />

involving the international community in the<br />

myriad activities and attractions on offer.<br />

The Can<strong>to</strong>nal Government and the Tourist<br />

Office alike value the presence of the large<br />

international community in Zug and work<br />

closely with the local Men’s and Women’s<br />

Clubs <strong>to</strong> ensure that everyone feels<br />

welcome, whether they are on a short-stay<br />

secondment or among the growing number<br />

of people like me who come for three years<br />

and stay forever. A new law on integration<br />

is currently going through the consultation<br />

process after being drafted by a broad<br />

cross-section of the population, which<br />

included yours truly as the representative<br />

of the <strong>English</strong>-speaking community,<br />

exemplifying the commitment <strong>to</strong> involve<br />

‘us’ on every level. Brochures and leaflets<br />

are available at the Zug Tourist Office in<br />

<strong>English</strong> on local attractions but also<br />

sports activities, bike trails, and the like,<br />

aimed also at residents. The popular Zug<br />

After 6 events are attractive <strong>to</strong> visiting<br />

businessmen and women and outgoing<br />

locals alike.<br />

When questioned on why visi<strong>to</strong>rs <strong>to</strong> SIG<br />

Day should come a day early and “make a<br />

weekend of it,” Urs replied that a weekend<br />

in Zug was as enjoyable and relaxing as a<br />

weekend away could be. It is like having a<br />

mini-holiday and being transported <strong>to</strong><br />

another world, the moment you walk down<br />

<strong>to</strong> the Old Town. Zug is small but has every<br />

facility and amenity you could desire: small<br />

specialist shops, galleries, bars, cafés, and<br />

restaurants offering local and international<br />

specialities scattered among ancient<br />

cobble-s<strong>to</strong>ned, traffic-free streets dominated<br />

by the Burg, the medieval castle, and the<br />

astronomical clock <strong>to</strong>wer – and all within a<br />

few minutes’ walking distance of each other.<br />

The local population is used <strong>to</strong> having<br />

international visi<strong>to</strong>rs and residents, even<br />

though Zug is not a traditional <strong>to</strong>urist <strong>to</strong>wn<br />

in the way Lucerne is, and they are helpful,<br />

welcoming, and friendly. It is worth coming<br />

<strong>to</strong> Zug for the weekend and finding time <strong>to</strong><br />

explore and relax. September is an ideal<br />

month for this as it is not <strong>to</strong>o hot but still<br />

pleasant <strong>to</strong> dine outside or have a drink or<br />

ice cream at a lakeside gelateria. You will<br />

not encounter hordes of <strong>to</strong>urists with red<br />

umbrellas or cameras but a warm welcome<br />

in a surprisingly Mediterranean atmosphere<br />

north of the Alps.<br />

Helena Lustenberger<br />

ETAS Journal 28/3 Summer 2011 19

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