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PART V PREFERENCE TO OLDER PERSONS WITH GREATEST ECONOMIC OR SOCIAL NEED
How will you ensure that the needs of “preference” are being met?
Targeting language as contained below is included in all Request for Proposal Packages so
potential contractors are aware from the outset of the need for “preference” in providing services.
Service methodologies and scopes of work require potential contractors to meet preferences in
service delivery. These methodologies are incorporated into resulting contracts which then hold
providers responsible for meeting the preference objectives. Monthly and quarterly demographic
reports are monitored for targeting compliance. Actual targeting outcomes are discussed with
contractors at yearly assessments if needed.
How will you incorporate published demographic information into your outreach and
service delivery?
Published U.S. Census Data is compiled and analyzed by PCOA staff who prepare a profile of
the area’s senior population. This information is used for community presentations, to educate
media, elected officials and the community at large about the make-up of the area’s population.
Annually, PCOA prepares an income update to share with contractors to assure the most
accurate data is used to prepare service demographic reports. Published demographic data
informs the agency’s activities in scheduling community presentations, participation at health
fairs, preparation and presentation of written materials etc., in those areas of the community with
greater numbers of the target population.
How will you use outreach efforts to identify individuals eligible for assistance under the
Older Americans Act, with special emphasis on older individuals with greatest economic
and social need, with particular attention to low-income minority individuals, individuals
residing in rural areas, individuals who are Native American, individuals at risk of
institutional placement and individuals with a severe disability within your planning and
service area?
Contracted services, community presentations, flyers, participation at health fairs, etc., are
channeled to those areas of the community with greater numbers of the target population.
Information is typically available in both Spanish and English, presented by bi-cultural staff;
usually working with community organizations that have a presence in target areas or a mission
of service delivery to the target population. Regular communication, cooperation and
coordination with target population groups and organizations assist with possible identification of
those eligible for assistance. Contractors are encouraged to send available service information
to agencies, organizations and groups with a high concentration of minority members/clients.
Contractors are also encouraged to hold presentations with groups that have a high
concentration of minority members/clients.