Book of Abstracts 2013 - Australian and New Zealand Disaster ...

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Ms Kim Amos Chief Executive Officer, Bold Communications Co Author - Mr Rick Hoys, Chief Executive Officer, iApps How to Ensure Mobile Applications (Apps) and the Online Space are Used Effectively in Times of Disaster. Our company’s future resides in the mobile realm, and trends suggest that demand will only rise for mobile disaster information’. Facebook founder, Mark Zuckerberg. Source: Risk Management. 14 November, 2012 As the trend for smart phone, mobile application and social media use has accelerated across Australia and New Zealand, we have seen these communication tools become an important part of disaster management and recovery. Applications (Apps) that incorporate real time, SMS alerts, early warning systems and geolocation mapping have the ability to save thousands of lives. While social media encourages the general public to act as ‘information volunteers’ keeping people instantly updated as the disaster unfolds using rich content such as photographs and video. However, although there are an increasing number of mobile applications (both free and for purchase) available to the public and emergency organisations to assist in times of flood, fire and other disasters, the reality is they still have limited take up. In what now seems like an environment of ongoing disaster events, it is crucial that we examine how we can better incorporate quality applications (apps), social media platforms and the online space into our disaster management planning and strategy. iApps CEO, Rick Hoy will examine this issue and provide analysis and direction on mobile application (app) functionality, useability and seamless integration across varying operating systems. He will demonstrate how early comprehensive planning of applications - built for purpose - will benefit organisations and the public in the disaster management process. Bold Communications Online Communications Strategist, Kim Amos will show how organisations need to market their application and educate application users by using effective online and traditional communication practice. She will demonstrate how using the broader network of the online space and establishing efficient online communities will maximise the take up and effectiveness of disaster mobile applications. Together Rick and Kim hope to ensure mobile applications and social media are used to provide effective communication links between emergency operation centres, the media, front-line responders and affected communities. Mr Jack Archer General Manager, Research and Policy, Regional Australia Institute Co Author - Adjunct Professor Jim McGowan, Adjunct Professor, School of Government, Griffith University Natural Disaster in Regional Australia: From Recovery to Renewal As fires burn and floodwaters rise, the pressing concern for policy makers and emergency response providers is the immediate welfare of affected people and the preservation of property. However, once the aftermath of a disaster has been managed, it is important that disaster affected areas return to a sustainable economic pathway. If successful, this part of the recovery process can also provide opportunities for community renewal and business sustainability over the longer term. Australia has a well-developed natural disaster response and recovery record. Australia’s policy is internationally renowned for its efficacy in the immediate aftermath of disaster, however the Regional Australia Institute (RAI) has found that in the longer term, government policy on business sustainability, community say in redevelopment projects and allocation of funding has not been as successful. This presentation will present the findings of RAI’s recent study into economic recovery and natural disaster policy in Australia. As part of this project, RAI has undertaken an exhaustive international literature review of disaster policy as well as four case studies into disaster affected communities in Victoria and Queensland. The conclusions from this process will be presented as the best policy response to natural disaster for sustainable community economic recovery.
Mr Mark Armstrong Director, Full Capacity Standing ready for the worst………How the QLD state disaster coordination centre (SDCC) response capability was conceived and deployed in less than twelve months The Queensland State Disaster Coordination Centre (SDCC), whilst an impressive and well-equipped physical facility, is only as good as the people who staff it during a disaster. During a complex emergency the required staff for the SDCC needs to swell dramatically in order to effectively manage a statewide response. Regional disasters in recent years proved the difficulty in surging a staff sufficient to operate the SDCC in quantity, let alone quality. This had many negative consequences during emergencies; notably senior SDCC staff engaged in the time consuming tasks of seeking release of people from other government departments and negotiating issues such as staff hours. Critically, the staff that were released often lacked even a fundamental understanding of State Disaster Management Arrangements or SDCC operations resulting in urgent on-the-job training and ad-hoc induction. This capability gap was the first issue addressed by the newly formed Disaster Management Services Unit in early 2012. Through systematic planning, extensive consultation and vigorous execution an ’SDCC Response Team’ capability was justified, created and trained in less than a year. This capability was centered on a pool of trained, volunteer public servants standing ready to rapidly augment the SDCC in the event of crisis. The ’SDCC Response Team’ capability was deployed during the weather and flood events of early 2013. Initial feedback is that it was a great success resulting in an SDCC that ramped up faster and operated more effectively, cohesively and sustainably than in the past. This paper, using the ‘ends-way-means’ model of policy implementation, will examine how this initiative was developed and deployed so quickly. It will also consider how this augmentation approach could be used to enhance disaster management arrangements at the local or district levels using public or commercial resources. Dr Sharon Atkin State Manager Research, UnitingCare Community Co Author - Mr Redzo Mujcic, Senior Researcher, UnitingCare Community Longer term individual and community needs after natural disaster: The experience of Central Queensland Lifeline (as part of UnitingCare Community), along with other government and non-government organisations is a key signatory for the provision of Community Recovery Services following a disaster. Following the 2010-2011 flood disasters in Queensland, Lifeline Queensland, became concerned about the level of ongoing medium to longer term support available for the many rural and remote areas of Queensland. The organisation decided that it was important to evaluate the services provided in these communities and developed a research project that was attached to the service provision. The purpose of the research was to evaluate need for such services, explore the impact for previously vulnerable individuals, explore engagement methods, evaluate effectiveness, look at changing needs across time, and look at general community needs and service delivery gaps. The research was a mixed model design. Quantitative data about individuals seeking counselling from UnitingCare Community recovery counsellors was gathered from a survey completed by the counsellor. The survey consisted of the following domains: engagement, identified issues, relationships, health and social supports. Interviews were conducted with community recovery counsellors to gather qualitative data on the impact of the disasters on regions and individuals. The most frequently reported issues were financial stress, property damage, personal health, and relationship breakdowns; leading to a high demand for counselling services. The services had a notable impact on the welfare of respondents, with most measures of individual well-being improving over the initial four quarters of the survey. Such measures include client mental health, depression, level of anxiety, feelings of support, and coping levels. Nevertheless, there was a decline across the
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Page 25 and 26: Mr Avijit Paul Queensland Universit
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Page 31 and 32: as a potential lifeline to better u
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Page 37 and 38: Mr Bob Dick Independent scholar, In
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