Summary of the Ombudsman´s Report 2011
In 2012 we celebrate the 20th Anniversary of the German private commercial banks´ Ombudsman Scheme. When it launched its Ombudsman Scheme in 1992, making it the first leading German financial-sector association to do so.
In 2012 we celebrate the 20th Anniversary of the German private commercial banks´ Ombudsman Scheme. When it launched its Ombudsman Scheme in 1992, making it the first leading German financial-sector association to do so.
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ankenverband 129<br />
and judgements relating to <strong>the</strong> parties concerned <strong>of</strong><br />
which <strong>the</strong>y gain knowledge in <strong>the</strong> course <strong>of</strong> conciliation<br />
proceedings.<br />
(5) Ombudsman’s <strong>Report</strong><br />
The Association shall publish a report on <strong>the</strong> operation<br />
<strong>of</strong> <strong>the</strong> Ombudsman Scheme (Ombudsman’s <strong>Report</strong>)<br />
annually.
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