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Summary of the Ombudsman´s Report 2011

In 2012 we celebrate the 20th Anniversary of the German private commercial banks´ Ombudsman Scheme. When it launched its Ombudsman Scheme in 1992, making it the first leading German financial-sector association to do so.

In 2012 we celebrate the 20th Anniversary of the German private commercial banks´ Ombudsman Scheme. When it launched its Ombudsman Scheme in 1992, making it the first leading German financial-sector association to do so.

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www.bankenverband.de<br />

Wie erreiche ich den Ombudsmann<br />

der privaten Banken?<br />

Per Post:<br />

Bundesverband deutscher Banken e. V.<br />

Kundenbeschwerdestelle<br />

Postfach 040307<br />

10062 Berlin<br />

Per Telefon:<br />

+49 30 1663-3166<br />

Per Fax:<br />

+49 30 1663-3169<br />

Per E-Mail:<br />

ombudsmann@bdb.de<br />

Im Internet:<br />

www.bankenombudsmann.de

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