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Comprehensive Annual Financial Report for FY 2012 - Omnitrans

Comprehensive Annual Financial Report for FY 2012 - Omnitrans

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COMPREHENSIVE ANNUAL FINANCIAL REPORT<br />

Be<strong>for</strong>e I came to <strong>Omnitrans</strong>, I always thought <strong>Omnitrans</strong> was a good organization. Now, having been <strong>Omnitrans</strong>’<br />

CEO/General Manager <strong>for</strong> two-and-a-half years, I know it is a great organization. <strong>Omnitrans</strong> only has one true<br />

purpose – to safely transport people from point A to point B. The difference we make in people’s lives each<br />

day is an experience our coach operators are <strong>for</strong>tunate to witness as passengers make their way from home<br />

to work, school, the store, medical centers, and back home again. It’s all about acknowledging the people that<br />

make <strong>Omnitrans</strong> a great organization – our passengers, our employees, and our business partners.<br />

<strong>Omnitrans</strong> is currently in the midst of a <strong>Comprehensive</strong> Operational Analysis (COA), one of the most extensive<br />

ever to be conducted of <strong>Omnitrans</strong> by San Bernardino Associated Governments (SANBAG). According to the<br />

objective of the COA, there is the potential <strong>for</strong> numerous changes in our organizational structure and service<br />

delivery model. The challenge ahead will be to focus on what must be done to successfully implement the<br />

recommendation(s) of the COA adopted by the Board of Directors, while maintaining the highest sustainable<br />

quality of service. The completion of the COA is essential to charting the path <strong>for</strong>ward <strong>for</strong> <strong>Omnitrans</strong> and reinventing<br />

the Agency to meet the growing demand <strong>for</strong> public transit services in our community.<br />

MILO VICTORIA<br />

CEO/General Manager<br />

MISSION:<br />

To provide the San Bernardino Valley with comprehensive mass transportation services,<br />

which maximize customer use, com<strong>for</strong>t, safety, and satisfaction while efficiently using<br />

financial and other resources, in an environmentally sensitive manner.

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