EverSmart Jazz Scanners - Kodak

Networking
Networking
Parallel Parallel processing
Computer to plate to plate
EverSmart
Reliable Reliable
Jazz
proofing proofing
Scanners Parallel Parallel proc pro
Stochastic screening screening
Workflow
Digital Digital printing
Stochastic screening
Installation & Maintenance
Mac and PC Platforms
Stochastic screening
High volume film out
High volume film out
Plate Plate ready read
English
Version Imposition
Catalog No.
399Z52780B

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms
i
Important Notice
document is delivered subject to the following conditions and restrictions:
This
This document contains proprietary information of CreoScitex.
Such information is hereby supplied solely for the purpose of assisting authorized users of
CreoScitex products.
Without the express prior written permission of CreoScitex, no part of the contents hereof may be
used for any other purposes, disclosed to any person or firm, or reproduced by any means.
The text and drawings herein are for the purposes of illustration and reference only. The
specifications on which they are based are subject to change without notice.
Catalog No. 399Z52780B
Copyright © 1999 by
CreoScitex Corporation Ltd.
All Rights Reserved
First Edition June 1999
Second Edition May 2000

ii
Important Notice
Trademarks
CreoScitex and the CreoScitex logo are trademarks of CreoProducts Inc.
PostScript® and Adobe PhotoShop® are trademarks of Adobe Systems, Incorporated, are registered
in the U.S. Patent and Trademark Office and may be registered in other jurisdictions, as well.
QuarkXPress is a registered patent and trademark of Quark, Inc.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.
Other company and brand, product and service names are for identification purposes only and may
be trademarks or registered trademarks of their respective holders. Data subject to change without
notice.
US Patents
This product is covered by one or more of the following US patents:
4.350.996 4.456.924 4.500.919 4.834.520 4.853.709 5.079.721 5.103.407 5.111.308 5.113.249
5.119.440 5.122.871 5.124.547 5.150.225 5.153.769 5.155.782 5.157.516 5.200.816 5.208.888
5.221.997 5.227.895 5.247.174 5.247.352 5.296.935 5.299.020 5.313.278 5.323.248 5.325.217
5.328.032 5.331.439 5.333.064 5.339.176 5.343.059 5.355.446 5.359.458 5.367.388 5.384.648
5.384.899 5.412.491 5.412.737 5.420.702 5.473.733 5.481.379 5.488.906 5.497.252 5.508.828
5.509.561 5.519.792 5.519.852 5.526.107 5.526.143 5.532.728 5.561.691 5.568.595 5.576.754
5.579.115 5.592.309 5.594.556 5.600.448 5.608.822 5.615.282 5.623.001 5.636.330 5.649.220
5.650.076 5.652.804 5.691.823 5.691.828 5.696.393 5.699.174 5.708.736 5.739.819 5.742.743
5.764.381 5.771.794 5.785.309 5.813.346 5.861.904 5.875.288 5.894.342 5.900.981 5.934.196
5.940.099 5.942.137 5.946.426

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms
iii
Table of Contents
About This Document
vii
Chapter 1 Site Preparation 1
1.1 General Requirements ..........................................................2
1.2 SafetyInstructions..............................................................6
Chapter 2 Unpacking 7
2.1 Unpacking the Scanner ..........................................................8
2.1.1 Installation Kit (required for installation). .....................................12
2.1.2 Included Kits (not required for installation). ...................................13
2.2 UnlockingScrewsandRemovingPacking ..........................................14
Chapter 3 Powering On 17
3.1 Powering on the Scanner .......................................................18
3.2 Startup Sequence .............................................................20
3.3 Startup Troubleshooting ........................................................21
Chapter 4 Software Installation 23
4.1 Installation Procedure - Macintosh Computers . ......................................24
4.2 Installation Procedure - Windows Operating System ..................................29
Chapter 5 SCSI Configuration 35
5.1 ConfigurationOptions..........................................................37
5.2 SCSI Board Installation (if required) ...............................................41
5.3 Connecting Options ............................................................45
5.4 SCSIDriverInstallation.........................................................48
5.5 SettingtheSCSIID............................................................49
Chapter 6 Installation Program 51
6.1 Stage 1: Launch the Installation & Utilities Application .................................52
6.2 Stage 2: Begin the Installation Procedure ...........................................53
6.3 Stage3:EntertheSerialNumber.................................................54
6.4 Stage 4: Prepare the Scanner ....................................................57
6.5 Stage 5: Automatic Diagnostics Check .............................................59
6.6 Stage6:AutomaticOpticsCheck.................................................60

iv
Table of Contents
6.7 Stage7:CreateTables......................................................... 61
6.8 Stage8:BackuptoDisketteorExternalMedia ...................................... 62
6.9 Stage9:QuitInstallation........................................................ 64
6.10 Troubleshooting for the Installation & Utilities Program ................................ 65
Chapter 7 Utilities 73
7.1 StatusScreen................................................................ 75
7.2 CustomInstall................................................................ 76
7.3 Scanner Checks .............................................................. 78
7.4 CreateTables................................................................ 80
7.5 BackupMedia................................................................ 82
7.6 EverSmartScanLogFolder-MacintoshComputers.................................. 84
7.7 Log Folders - Windows Operating System .......................................... 85
7.8 Diagnostics - Windows Operating System .......................................... 87
7.8.1 System Requirements ................................................... 87
7.8.2 InstallingInternetExplorer4.0.1........................................... 87
7.8.3 Running the Diagnostic Application. ........................................ 88
Chapter 8 Maintenance 91
8.1 LampReplacement............................................................ 92
8.1.1 ReplacingtheTransparencyLamp ........................................ 93
8.1.2 ReplacingtheReflectiveLamps........................................... 98
8.2 Cleaning the Glass ........................................................... 104
8.2.1 Upper Glass Cleaning .................................................. 105
8.2.2 Base Glass Cleaning. .................................................. 108
Chapter 9 General Troubleshooting 111
9.1 Power&Self-Tests........................................................... 113
9.2 Scanning Quality. ............................................................ 115
9.3 Scanner/Application Hangs. .................................................... 116
9.4 lIluminationProblems......................................................... 117
9.5 General SCSI Communication Problems .......................................... 117
9.6 SCSI Communication Problems - Windows NT 4.0 .................................. 119
Appendix A Packing the Scanner 127
A.1 Locking the Scanner .......................................................... 128
A.2 Packing the Scanner ......................................................... 131
Appendix B Technical Specifications 135

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms
v
Appendix C Documentation Folder 139
C.1 MacDocumentationFolder.....................................................140
C.2 Windows Documentation Folder .................................................145
Appendix D Application Log Files 149
D.1 MacintoshApplicationLogFiles .................................................150
D.2 Windows Application Log Files ..................................................151
Appendix E Catalog Numbers 153
Index 157

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms
vii
About This Document
This guide provides detailed instructions about how to install the scanner properly, and maintain it in
good operational condition.
Chapter Breakdown
The chapters are divided into installation chapters (one to six), and chapters that describe
maintenance procedures and provide additional scanner information (seven to nine, and the
appendixes).
Installation
Chapter 1, Site Preparation
Chapter 2, Unpacking
Chapter 3, Powering On
Chapter 4, Software Installation
Chapter 5, SCSI Configuration
Chapter 6, Installation Program
Specifies how to prepare the room in which the scanner will
be located, and the hardware requirements.
Explains how you open the scanner package, and lists the
items you will see in the package.
Explains the power-on and startup procedures.
Explains how to install the application software.
Describes how to connect the scanner to the system and how
to set the SCSI ID.
Explains how to use the Installation & Utilities program that
will check and create tables for the scanner.
Maintenance and Additional Scanner Information
Chapter 7,Utilities
Chapter 8, Maintenance
Chapter 9, General
Troubleshooting
Appendix A, Packing the Scanner
Describes the installation program utilities, and the log folder,
which contains files that include scanner status information.
Explains how to maintain your scanner, including lamp
replacement and glass cleaning.
Suggests ways to solve problems you may come across in your
day-to-day work.
Instructions on how to pack the scanner for transportation
purposes.

viii
About This Document
Appendix B, Technical
Technical specifications.
Specifications
Appendix C, Documentation folder Instructions on how to use the documentation located on the
application CD-ROM.
Appendix D, Application Log Files Instructions on now to create application log files.
Appendix E, Catalog Numbers Catalog numbers of the parts.

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms
ix
Document Convention
The following conventions are used throughout this document:
Item Purpose Example
User interface
elements
Software buttons,
menus and options
Windows and field names, and other
user interface elements are printed in
italics.
Named functions which you activate
through the software are printed in bold.
Open the Database Objects window.
Click the Expand icon in the top
right-hand corner.
List item Bullet precedes a list item. • On-line
• Off-line
• Maintenance
Action
References
Note
Caution
Tip
Arrow indicates an action to be
performed by you.
The Book icon precedes reference to
another book or to another place in the
book.
The Note icon precedes additional
information.
The Caution icon precedes a caution
message.
The Idea icon precedes a tip.
Ø
Select Remote Station and
press Enter.
Refer to the Site Preparation
chapter.
If too much film sticks out, cut the
excessive part.
Installation must be done by
authorized service personnel only.
If you wish Half resolution, set the
Half Res field.
Warning
The Warning icon precedes a warning
message.
Danger of explosion if battery is
incorrectly replaced!

x
About This Document
Item Purpose Example
Emphasized text
MAC
Words or terms that are important in the
context are printed either in bold or in
italics.
This icon at the upper right corner
indicates instructions for MAC users.
As a general user, you are able to
search for Files and Folders.
PC
This icon at the upper right corner
indicates instructions for PC users.
Macintosh/Windows Conventions
Macintosh/Windows operating conventions are followed in this guide. We assume that you have a
working knowledge of mouse operation, and of standard Macintosh/Windows menus, commands,
and dialog boxes. If necessary, you should refer to the Macintosh/Windows documentation for a
review of the techniques.

1
Chapter 1
Site Preparation
General Requirements ..........................2
SafetyInstructions..............................6

2 Chapter 1 Site Preparation
1.1 General Requirements
This chapter describes the conditions that are necessary for proper
EverSmart Jazz site preparation.
Site
Place the shipping package as close as possible to its final location.
Before unpacking and installing the scanner, make sure the unpacking
site is large enough to allow easy maneuvering.
The scanner operates dependably in a standard, air-conditioned,
business environment.
Electrical
Temperature Range:
16°-27°C / 61°-81°F
Humidity: 40% - 70%
Input Voltage:
Power Consumption:
100-120/200-240 VAC
Scanning Mode: 290W
Standby: 200W
Grounded, three-pronged, electric plug suited to local electricity
requirements.
Scanner Dimensions
Supporting Table
Height:
Width:
Depth:
36 cm / 14 in.
87 cm / 34.2 in.
62 cm / 24.4 in.
Ability to support 70 kg / 156 lb

General Requirements 3
SCSI Cables
Location within Structure
The scanner should be placed within two meters of the computer, if
you use the SCSI cable supplied with the scanner. You can locate the
scanner up to six meters from the computer if you use longer cables.
The scanner should be placed no less than 10 centimeters from a wall
or other solid structure, on its right and rear sides. The distance
between the left side from the structure should be no less than 20
centimeters, to enable convenient scanner switch operation. The proper
distances are shown in the following illustration:
10 cm
20 cm
10 cm
Scanner

MAC
4 Chapter 1 Site Preparation
Macintosh Minimum Requirements for EverSmart Jazz
• Apple Power Macintosh 9500 with PCI bus (150 MHz).
• Apple Macintosh system software version 8.1 or higher.
• CD drive (required for software installation).
• 64 MB of available memory (RAM) for the scanning application,
in addition to memory needed for the system software.
• 1 GB internal hard disk is recommended. Its capacity depends on
your needs; for example, image size.
• Color monitor of at least 17 in. with a display capability of millions
of colors.
• 24-bit color display capability.

PC
General Requirements 5
PC Minimum Requirements for EverSmart Jazz
• Pentium II 350 MHz.
• Windows NT 4.0 Workstation (Service pack 4.0 or later)
• CD drive (required for software installation)
• 128 MB SDRAM of available memory for the scanning
application, in addition to memory needed for the system software.
• 6.4 GB internal hard disk is recommended. Its capacity depends on
your needs.
• Color monitor of at least 17 in. with a display capability of 65536
colors.
• 24-bit color display capability.

6 Chapter 1 Site Preparation
1.2 Safety Instructions
To reduce the risk of electric shock, do not remove the cover. Refer servicing to
qualified service personnel.
This warning icon, which appears inside the scanner and in this manual,
indicates that the scanner lamps are hot, and should not be handled before
allowing several minutes for them to cool off.

7
Chapter 2
Unpacking
Unpacking the Scanner. .........................8
UnlockingScrewsandRemovingPacking..........14

8 Chapter 2 Unpacking
2.1 Unpacking the Scanner
The first stage in the installation procedure is to unpack your
EverSmart Jazz scanner, and place it on the table. This chapter
describes how the scanner package is opened and unpacked.
Unpacking the scanner involves the following steps:
• Opening the box that contains the scanner.
• Lifting the scanner up, and placing it on a table.
• Checking the accessories.
• Saving the packing materials for future use.
Important: If the package is damaged in any way, contact your service center.
Do not proceed with the installation procedure.
To unpack the scanner:
1. Cut the plastic straps carefully. Open the carton top.

Unpacking the Scanner 9
2. Lift the upper cover protecting the scanner.
3. Lift the carton carefully, straight upward from the scanner.

10 Chapter 2 Unpacking
4. Remove the transparent plastic wrapping of the scanner.
Find the holding niche beneath the frame of the scanner
5.
(length-wise), carefully lift the scanner, and place it on the table.
Remember, the scanner weighs approximately 70 kg (156 lb), and two
people are required to lift it.

Unpacking the Scanner 11
Open the Installation Kit carton which contains everything
6.
required for proper scanner installation. Follow the instructions in
the Installation & Maintenance manual.
(1) OPEN ME FIRST
7. Remove the accessory packages.
The following section lists the contents of the installation kit. The
installation procedure continues with Section 2.2 Unlocking Screws
and Removing Packing on page 14.

12 Chapter 2 Unpacking
2.1.1 Installation Kit (required for installation)
• EverSmart Jazz Scanners Installation & Maintenance - Mac and
PC Platforms.
• Scanner software CD for Macintosh computers, including
Installation and Maintenance Guide and User Guide PDF files (in
various languages); Scanner software CD for Windows NT,
including Installation & Maintenance Guide and User Guide PDF
files (in various languages).
• SCSI Interface Board - Adaptec 2903B or compatible
• Power cable, 3m (American type)
• SCSI cable, 2m (C50M/DB 25M)
• Cleaning kit
• Calibration slide
• A flat screwdriver
For a list of catalog numbers, see Appendix E, Catalog Numbers.
In addition to the components mentioned above, a backup media that
contains the scanner calibration parameters is included in the
Installation Kit.

Unpacking the Scanner 13
2.1.2 Included Kits (not required for installation)
Training package • User Guide - Mac
• User Guide - PC
• Image correction examples
• CD containing computer based
application training (MAC
platform)
Mask kit • User defined masks (10 pieces)
• 35 mm framed slide holder
(1 piece)
• 35 mm framed slide holder
(1 piece) example (1 piece of
each)
The contents of the accessory packages may change from time to time.
Whenever the contents listed in this manual differ from the list enclosed in the
Installation kit, the list in the Installation kit should be considered the correct list.

14 Chapter 2 Unpacking
2.2 Unlocking Screws and Removing Packing
For the procedures in this section, a flat screwdriver is required. This
tool is supplied with the installation kit.
Open the top cover. You will find a sheet of paper with unlocking
1.
instructions.

Unlocking Screws and Removing Packing 15
Lock
Unlock
Insert the flat screwdriver in the niche of the screw located at the
2.
inside upper right corner of the top cover, push the screw inward,
and turn the screw once, clockwise.
Unlock
Lock
Insert the flat screwdriver in the niche of the screw located on the
3.
right hinge of the top cover, and turn the screw once, counterclockwise.

17
Chapter 3
Powering On
Startup Sequence .............................20
Startup Troubleshooting ........................21

18 Chapter 3 Powering On
3.1 Powering on the Scanner
This chapter explains how to power on your EverSmart Jazz scanner.
1. Locate the power cable in the installation kit.
The power cable is a North American type that complies with US and Canadian
requirements. In order to install a cord meeting European power requirements,
follow the instructions that are attached to the cable wrapping.
The input voltage selection is automatic, and requires no manual setting. The
scanner operates under a standard 100-120/200-240 VAC mains voltage.
Before connecting the power cable to your scanner, please read the Safety
Instructions document (Catalog No. 399Z5H392) attached to the power cable.

Powering on the Scanner 19
2. Make sure that the scanner is switched off.
Connect the power cable to the power supply inlet located on the
3.
back panel.
Connect the other end of the cable to a grounded electrical wall
4.
outlet.

20 Chapter 3 Powering On
5. Switch ON the scanner.
3.2 Startup Sequence
When you switch on the scanner, the Light LED on the operating panel
is green. During the diagnostic self-tests, the Status LED illuminates
according to various stages, as follows:
• The Status LED is red for approximately 12 seconds when the
scanner is switched on.
• The Status LED blinks once while the scanner checks the power
supply.
• The Status LED is green if this step is completed successfully.

Startup Troubleshooting 21
STATUS
LIGHT
3.3 Startup Troubleshooting
If the startup sequence is not completed successfully, one of the
following events will occur:
• The Status LED remains red (possible hardware fault).
• The Status LED remains blinking red (a safety switch was
activated.
For details, refer to Chapter 9, General Troubleshooting .
It is recommended to continue with the installation procedure even if
one of these events occurs. If the installation procedure is terminated
and cannot be continued, contact your service center.

23
Chapter 4
Software
Installation
Installation Procedure - Macintosh Computers .......24
Installation Procedure - Windows Operating System . . 29

MAC
24 Chapter 4 Software Installation
4.1 Installation Procedure - Macintosh Computers
The EverSmart Jazz software is provided on a CD-ROM located in the
Installation kit package.
Insert the CD-ROM into the CD-ROM drive; the following
1.
window appears:
See Appendix C, Documentation Folder for instructions on how to install
and use the documentation located in the Documents folder.

MAC
Installation Procedure - Macintosh Computers 25
Double-click the EverSmart 2.5.x Installer icon in the window, the
2.
Installer screen is displayed:
Click Continue;theEverSmart Scan 2.5.x Installer window
3.
opens.

MAC
26 Chapter 4 Software Installation
In the scanner list, scroll down to select the scanner you work with
4.
(EverSmart Jazz or EverSmart Jazz+).
Click Install, after few seconds the following dialog box is
5.
displayed.
The dialog box shows where, by default, the software will be
installed. If you want to install the software in another location,
select the folder into which you want to install the software.
The folder location you selected is displayed in the Install software
into folder field at the bottom of the dialog box.

MAC
Installation Procedure - Macintosh Computers 27
Click Install.
6.
The installation program continues automatically from this stage
on.
During installation, the counter shows the number of items that
have been installer.
When installation is complete, the following window opens.
7. Click OK.
The scanner software is now installed, and the EverSmart Scan 2.5.x
folder automatically opens.

MAC
28 Chapter 4 Software Installation
EverSmart Jazz Application Folder Contents
EverSmart Scan
EverSmart Install&Utils
Scitex SCSI Information
EverSmart Jazz Tables
Release documents
MatchBuilder v.1.0.0f
Service Applications
Scanning application.
For scanner installation and automatic
creation of tables.
Shows which devices are connected to
the SCSI bus.
Scitex-supplied tables.
Contains the EverSmart Jazz Release
document.
Creates transformation tables which
simulate proof or final print colors on
your monitor.
Scanner Drive EverSmart
EverSmart Diag.
EverSmart Calib.
Used by the scanning application.
Intended for service engineers only.
Intended for service engineers only.
The software version appears in the title bar of the screen. Do not place
applications of different software versions in the same application folders.

PC
Installation Procedure - Windows Operating System 29
4.2 Installation Procedure - Windows Operating System
The EverSmart Jazz software is provided on a CD-ROM located in the
Installation kit package. This software is suitable only for EverSmart
Jazz scanners.
1. Restart your computer, and log on as an Administrator.
Insert the CD-ROM into the CD-ROM; after few seconds, the
2.
Scanner Setup window appears.
Click to select Install EverSmart Jazz Scanner Application;the
3.
Setup prepares the Installation Wizard.

PC
30 Chapter 4 Software Installation
The Welcome window opens.
Click Next to continue with the Setup program; the Choose
4.
Destination Location window opens. It shows where, by default,
the Scanner folder will be placed.

PC
Installation Procedure - Windows Operating System 31
Click Next to install the EverSmart Jazz application to the default
5.
folder.
To place the folder in another location, click Browse; theChoose
Ø
Folder window appears.
Select the storage location, and click OK to return to the Choose
Ø
Destination Location window. The folder location now appears in
the window.
In the Choose Destination Location window, click Next;theSetup
6.
Type window appears.

PC
32 Chapter 4 Software Installation
Click to select a setup type, then click Next; theSelect Program
7.
Folder window appears.
Click Next to continue with the installation.
8.
During installation, a progress bar shows what percentage of time
has elapsed.
Setup starts copying files to your computer.

PC
Installation Procedure - Windows Operating System 33
When Setup has finished copying files, the Setup Complete
9.
window opens.
Click Finish to restart your computer. Remove the CD-ROM from
10.
the computer.
The scanner software is now installed, and the EverSmart Jazz
application folder automatically opens.

PC
34 Chapter 4 Software Installation
EverSmart Jazz Application Folder Contents
Diagnostics
EverSmart Install&Utils
EverSmart Jazz1.0.0
EverSmart JazzTables
Release documents f
Uninstall EverSmart Jazz
Intended for service engineers only.
For scanner installation and automatic
creation of tables.
Scanning application.
Scitex-supplied tables.
Contains the EverSmart Jazz Release
document.
For uninstalling the scanner software.
The software version appears in the title bar of the screen. Do not place
applications of different software versions in the same application folders.

35
Chapter 5
SCSI Configuration
ConfigurationOptions..........................37
SCSI Board Installation (if required) ...............41
Connecting Options. ...........................45
SCSIDriverInstallation.........................48
SettingtheSCSIID............................49

36 Chapter 5 SCSI Configuration
The next stage in the installation procedure is to connect your scanner
to the computer.
Important: Before connecting the scanner, make sure that the computer, the
scanner, and all other devices are switched off.
SCSI configuration involves the following steps:
• Choosing your configuration.
• Installing the SCSI Board (if required).
• Installing the SCSI driver (refer to the SCSI Host Adapter
Installation Guide).
• Connecting the scanner to the computer.
• Checking the termination.
• Setting the SCSI ID.
Each step is explained in the relevant section below.

Configuration Options 37
5.1 Configuration Options
Ø
Set up your scanner less than 6 meters from the computer,
according to one of the configurations described in the following
pages.
Instructions for connecting each configuration appear together with the
figure.
Ø
From the installation kit, remove the SCSI cable, which include the
following description:
SCSI cable, 2 m (from C50M-connector to DB25M-connector)

38 Chapter 5 SCSI Configuration
SCSI Connector Location
The SCSI-related components on the scanner consist of the following:
• Two SCSI connectors (1), (2)
• A SCSI ID selector (3)
• Aterminatorswitch(4)
(1)
(4)
(2)
(3)

Configuration Options 39
Connector Sockets
There are two connector sockets, identified by the SCSI icon. The
sockets are located on the SCSI connector panel on the back of the
scanner, as shown in the following diagram.
(1)
(2)
The connectors are connected in parallel, to enable a "daisy-chain"
SCSI configuration.
1. 50 pin SCSI connector (1)
2. 25 pin SCSI connector (2)

40 Chapter 5 SCSI Configuration
SCSI ID Selector
Each device on the SCSI chain is assigned a unique identification (ID)
number. The ID of the scanner is set by pressing the SCSI ID selector,
which is located on the back panel of the scanner, as shown in the
following diagram.
Terminator Switch
The last device on the SCSI chain requires a terminator. If the scanner
is the last device on the SCSI chain, the terminator switch, located on
the back panel of the scanner, should be switched ON, asshowninthe
diagram above.

SCSI Board Installation (if required) 41
5.2 SCSI Board Installation (if required)
The next stage in the installation procedure is to connect the SCSI
board to your computer.
Please consult your System Administrator before starting the SCSI board
installation process.
SCSI configuration involves the following steps:
Before starting, turn OFF power to the computer, and disconnect the power cord.
Then, ground yourself by touching an unpainted surface of the computer case.
Remove the cover from your computer following the
1.
manufacturer’s instructions.
The above illustration is a general description of removing a computer
cover.

42 Chapter 5 SCSI Configuration
Locate an unused PCI expansion slot (typically white or ivory) and
2.
remove the expansion slot cover screw, then remove the expansion
slot cover. Save the slot cover screw for use in Step 5.
Expansion
slot cover
PCI Expansion
slots (typically
white or ivory)
Computers may have vertical or horizontal expansion slots. Refer to your
computer manual to locate the PCI slots.

SCSI Board Installation (if required) 43
Remove the SCSI board from its anti-static packaging. Always
3.
handle the board by its edges.
Discharge any static electricity built-up before handling the SCSI
board by touching a grounded metal object (like the exposed metal
parts on the back of your computer).
Goldfingers (do not
touch these)

44 Chapter 5 SCSI Configuration
Carefully insert the SCSI board into the PCI expansion slot,
4.
pressing it down firmly so the gold fingers are seated in the slot
(see the figure in Step 3). Secure the SCSI board with the slot
cover screw you removed in Step 2..
SCSI Board
installedina
PCI Expansion
slot
5. Place the computer cover back.

Connecting Options 45
5.3 Connecting Options
Option 1: Scanner connected directly to the computer -
RECOMMENDED
(1)
COMPUTER
SCANNER
25 PIN 50 PIN 25 PIN
CABLE (1)
Ø
Connect the 2-meter SCSI cable (1) between the 50-pin connector
socket on the scanner and the SCSI port on the back panel of the
computer.
Switch the terminator ON.
Ø

46 Chapter 5 SCSI Configuration
Option 2: Scanner connected to the computer through SCSI device -
NOT RECOMMENDED
(1)
COMPUTER
PERIPHERIAL
DEVICE
SCANNER
25 PIN 50 PIN 50 PIN 50 PIN 25 PIN
VENDOR CABLE
CABLE (1)
Ø
Ø
Connect the 2-meter SCSI cable (1) between the 25-pin connector
socket on the scanner and the SCSI port on the SCSI peripheral
device.
Connect the peripheral vendor cable between the peripheral device
and the computer.
Switch the terminator ON.
Ø

Connecting Options 47
Option 3: Scanner connected between the computer and SCSI device -
NOT RECOMMENDED
(1)
COMPUTER
SCANNER
PERIPHERIAL
DEVICE
25 PIN 50 PIN 25 PIN 50 PIN Terminator
CABLE (1)
VENDOR CABLE
Ø
Ø
Ø
Connect the 2-meter SCSI cable (1) between the 50-pin connector
socket on the scanner and the SCSI port on the back panel of the
computer.
Connect the peripheral vendor cable between the peripheral device
and the scanner.
Switch the terminator OFF.
Connect the SCSI terminator to the peripheral device.
Ø

48 Chapter 5 SCSI Configuration
5.4 SCSI Driver Installation
Macintosh computers
If the SCSI Adapter CD is included in the kit, use it according to the
manufacturer’s instructions. If not, please follow the instructions in the
EverSmart Jazz Release Notes which you can find in the Release Documents
Jazz folder.
Windows computers
For details on installing the SCSI driver on PC platform, refer to the SCSI Host
Adapter Installation Guide included in your installation kit.

MAC
Setting the SCSI ID 49
5.5 Setting the SCSI ID
The scanner has to be identified by the system; this is done by giving
the scanner a device identification number (ID).
Ø
Ø
Switch ON the computer, and all other SCSI devices.
Press the SCSI ID selector on the back panel of the scanner, to the
ID number that you want. The ID number should be selected from
one of the unoccupied IDs on the SCSI network.
Important:
1. All the instructions refer to the SCSI bus connected to the scanner.
2. Make sure that no two devices have the same ID number.
3. The ID number of the computer is always 7. The number of your scanner,
therefore, should be between 0 and 6.

MAC
50 Chapter 5 SCSI Configuration
Ø
Ø
Ø
Switch ON the scanner.
Verify that the scanner is in ready status (the Status LED is green).
This will take approximately 12 seconds.
Double-click the Scitex SCSI Information icon located in the
EverSmart folder.
The SCSI chain is scanned, and the chain mapping is displayed, as
shown in the following figure:
All devices connected to the chain appear as icons, together with
their ID number.
If any of the devices are switched off, SCSI Information does not list the device's
ID number.
The Scitex SCSI Information window above is displayed on the Macintosh.
Ø
From the SCSI Bus list, select Adaptec SCSI card 2906 or any of
the provided SCSI cards.
Close the window by clicking the box in the upper left corner.
Ø

51
Chapter 6
Installation
Program
Stage 1: Launch the Installation & Utilities Application . 52
Stage 2: Begin the Installation Procedure. ..........53
Stage3:EntertheSerialNumber.................54
Stage 4: Prepare the Scanner. ...................57
Stage 5: Automatic Diagnostics Check. ............59
Stage6:AutomaticOpticsCheck.................60
Stage7:CreateTables.........................61
Stage8:BackuptoDisketteorExternalMedia.......62
Stage9:QuitInstallation........................64
Troubleshooting for the Installation & Utilities Program 65

52 Chapter 6 Installation Program
At this stage of the installation procedure, your scanner is switched
ON, is connected to the system, and the scanning software was loaded
in the computer.
This chapter explains the Full Install procedure, which takes
approximately 45 minutes.
If a problem arises during the Full Install procedure, refer to
Section 6.10 Troubleshooting for the Installation & Utilities Program on page 65.
For partial installation (Custom Install) refer to Section 7.2 Custom Install on
page 76.
6.1 Stage 1: Launch the Installation & Utilities Application
If you are working on PC platform, you have to log on as an
1.
Administrator.
2. Open the Scanner application folder.
Double-click the EverSmart Install&Utils icon; the following
3.
screen is displayed.

Stage 2: Begin the Installation Procedure 53
After several seconds, the Installation & Utilities screen appears,
as follows.
6.2 Stage 2: Begin the Installation Procedure
Ø
Click Continue.
The following scanner installation screen is displayed:
On PC platform, the Diagnostics Checks option does not exist.
Ø
In this screen, all the Installation Stage options are pre-selected,
and the options are disabled.
Click Install to continue with the installation process.

54 Chapter 6 Installation Program
6.3 Stage 3: Enter the Serial Number
Ø
The Scanner Serial Number screen is displayed:
Ø
Enter the scanner serial number. The number is displayed in one of
the following locations:
• On the label below the barcode on the back of the scanner (see
page 55).
• On the calibration slide (see page 56).
Each of the locations is shown in the illustrations on the following
pages. The number consists of several digits with a character
between them (for example, 9912M00000).
Use an uppercase letter for the character between the digits.
Click Confirm.
Ø
On a Macintosh computer, scanner parameters are now automatically
copied to the EverSmartScan.Prefs file (located in the Preference
folder which is in the System folder).
On a Windows computer, scanner parameters are automatically copied
to the Registry Editor\Hkey Local Machine\Software\Scitex.

Stage 3: Enter the Serial Number 55
The scanner serial number on the label below the barcode on the back
of the scanner, as shown in the following illustration:
Make sure to enter all the digits. Use an uppercase letter for the character
between the digits.

56 Chapter 6 Installation Program
The scanner serial number on the calibration slide appears in the upper
right corner, as shown in the following illustration:

Stage 4: Prepare the Scanner 57
6.4 Stage 4: Prepare the Scanner
Ø
A message is displayed instructing you to clean the glass and place
the calibration slide on the scanner.
!
Ø
Ø
Prepare the cleaning kit and the calibration slide (in the
Installation Kit package).
Clean the base glass and upper glass plates. We recommend
using domestic glass cleaning solution to clean all flat glass
surfaces, as it leaves no trace after drying. The cleaning solution
should not contain wax or ammonia. (Clear) Windex is
recommended. Be sure not to pour cleaning solution directly on the
glass, as it might leak inside.

58 Chapter 6 Installation Program
Ø
Place the calibration slide on the base glass: the pin holes in the
slide should fit over the two right-hand pins at the top side of the
base glass. The sticker on the calibration slide should be in the
upper right-hand corner.
The slide should appear as follows.
Close the top cover, and click Proceed.
Ø

MAC
Stage 5: Automatic Diagnostics Check 59
6.5 Stage 5: Automatic Diagnostics Check
Ø
An automatic diagnostics check is performed, and the following
window appears showing the results:
The results can be either Passed or Fail.
If all tests pass, the application automatically moves on to the next
stage.
If any test fails, refer to Section 6.10 Troubleshooting for the
Installation & Utilities Program on page 65.

60 Chapter 6 Installation Program
6.6 Stage 6: Automatic Optics Check
Ø
An automatic Optics check is now performed, and the following
message window appears showing the test results:
Ø
TheresultscanbeeitherPassed or Out of Tolerance.
If the test passes, the application automatically moves on to the
next stage.
If the test result is Out of Tolerance, refer to
Section 6.10 Troubleshooting for the Installation & Utilities
Program on page 65.
On PC platform, the Optics check window may look somewhat different.

Stage 7: Create Tables 61
6.7 Stage 7: Create Tables
Ø
The Create Tables window is displayed, as follows:
A fully automatic procedure for creating new machine tables is
now performed. The duration of this procedure is approximately
20 minutes, and a progress bar at the bottom of the screen shows
the percentage of time that has elapsed.
On a Macintosh computer, scanner parameters are now
automatically copied to the EverSmartScan.Prefs file (located in
the Preference folder which is in the System folder).
On a Windows computer, scanner parameters are automatically
copied to the Registry Editor\Hkey Local Machine\Software\Scitex.

62 Chapter 6 Installation Program
6.8 Stage 8: Backup to Diskette or External Media
Ø
At this point, a message is displayed asking if you want to back up
the generated table results to a diskette or other external media.
Ø
Click Yes.
As a precaution, we recommend that you back up the newly
created tables. The following dialog box is displayed.
You can choose where to save the parameters: Diskette, Jazz,
Optical, etc.

Stage 8: Backup to Diskette or External Media 63
If you choose Diskette, first insert a new diskette (formatted or
unformatted) into the disk drive. Do not use the backup diskette
provided with the scanner. The following dialog box is displayed.
Ø
Click Select >>diskette name>>; the program ejects the diskette.
A message is displayed asking you to insert a diskette to continue.
Ø
Insert a diskette; a message is displayed confirming that the saving
has been successfully completed.
On PC platform, insert a diskette in a PC format.
On Mac platform, the diskette can be in a Mac or a PC format.
Click Done to return to the main menu.
Ø

64 Chapter 6 Installation Program
6.9 Stage 9: Quit Installation
Ø
After the tables are copied to the media, a message window is
displayed confirming the installation has been successfully
completed.
Ø
Ø
Click Done to return to the main menu.
On PC platform, if an error message is displayed during the installation
process, refer to Section 7.8 Diagnostics - Windows Operating System on
page 87.
You may now remove the calibration slide.
Important: After you finish the installation procedure, keep the calibration slide
in a place that is dark, cool, and safe. You may need to use it occasionally.
Installation Results
Results of the installation procedure are written to the
Install&Util_results file in the log folder.
See Section 7.6 EverSmart Scan Log Folder - Macintosh Computers on page 84
for an explanation of this file.
General Tips
To make the most of your EverSmart Jazz scanner and its capabilities,
we suggest the following hands-on course of action:
Ø
Practice performing your own scans, using your own originals, to
get the feel of the scanner operation and workflow. Use the training
kit to help you get acquainted with EverSmart Jazz operation.

Troubleshooting for the Installation & Utilities Program 65
6.10 Troubleshooting for the Installation & Utilities Program
Problem
Description and Solution
on page...
Serial Number Mismatch 66
Serial Number Mismatch (second time) 67
Wrong Media Inserted 67
SCSI Communication Failure 68
Diagnostics Check Failure 69
Calibration Slide Incorrectly Placed 70
Optics Check: Out of Tolerance 71

66 Chapter 6 Installation Program
Problem
Serial Number Mismatch
If there is a mismatch between the serial number on the scanner label,
and the number in the scanner parameters (those saved in the scanner),
the program requests the correct serial number a second time.
For example, in the following figure, the last serial number digit, 3, is
incorrect, and should be 0:
Solution
Ø
Check the number carefully, enter it into the edit box, and click
Confirm.
Use an uppercase letter for the character between the digits.

Troubleshooting for the Installation & Utilities Program 67
Problem
Serial Number Mismatch (second time)
If the number entered still does not match, a message window appears
on the screen requesting insertion of the scanner parameters backup
media.
Solution
Ø
Ø
An original, factory-produced, parameters backup media is
supplied with the scanner. The media is located in the installation
kit. Insert this media into the drive.
If no parameter media exists, click No Backup.
Default parameters will automatically be created.
Problem
Wrong Media Inserted
If the backup media also has a serial number mismatch, or a wrong
media has been inserted, a message window appears requesting
insertion of the correct media.
Solution
Ø
If no other parameter media exists, click No backup.
Default parameters will automatically be created.

68 Chapter 6 Installation Program
Problem
SCSI Communication Failure
If the automatic diagnostics check of SCSI communication fails, a
message window appears to inform you of such.
Solution
Ø
Ø
Ø
Ø
Click Stop to quit the Installation & Utilities program.
Switch off the scanner and the computer.
Check all SCSI connections: cables, terminators, and
configuration.
Refer to SCSI Communication Problems in Chapter 9, General
Troubleshooting.
Run the Installation & Utilities program again.

MAC
Troubleshooting for the Installation & Utilities Program 69
Problem
Diagnostics Check Failure
If any of the scanner hardware does not pass the diagnostics check, a
fail message appears in the Diagnostics Checks window. The buttons
become active.
Click More Info to obtain additional information about the test failure.
Solution
Ø
Ø
Click Continue to continue with the installation program.
If the Continue button is disabled, click Quit to exit to the main
screen, and contact your service center.

70 Chapter 6 Installation Program
Problem
Calibration Slide Incorrectly Placed
The scanner verifies that the calibration slide has been placed on the
scan carriage, and is inserted correctly. If this test fails, a message
repeats the request to place the calibration slide correctly.
Solution
Ø
Follow the instructions in the screen, and click Proceed.
Refer to the figures in Section 6.4 Stage 4: Prepare the Scanner on
page 57 for the correct way to place the calibration slide.

Troubleshooting for the Installation & Utilities Program 71
Problem
Optics Check: Out of Tolerance
During the Optics check, an OutofTolerancemessage is received:
l
On PC platform, the Optics check window may look somewhat different.
Solution
In this case, the previously generated tables remain intact. New tables
will not be generated.
Ø
Click Continue; thefollowingmessageisdisplayed:
Ø
Ø
Click Stop to return to the main window.
Retry your scan using the previously generated parameters.
If the problem persists, contact your service center.

73
Chapter 7
Utilities
StatusScreen................................75
CustomInstall................................76
Scanner Checks ..............................78
CreateTables................................80
BackupMedia................................82
EverSmart Scan Log Folder - Macintosh Computers . . 84
Log Folders - Windows Operating System ..........85
Diagnostics - Windows Operating System ..........87

74 Chapter 7 Utilities
This chapter describes the installation program utilities and the log
folder.
The Installation & Utilities program is used to install the scanner. The
program contains the following utility options:
• Custom Install page 76
• Scanner checks - Macintosh computers page 78
• Scanner checks - Windows computers page 79
• Create Tables page 80
• Backup Media page 82
• Diagnostics - Windows computers page 87
The utilities are described in the following pages. The EverSmart Scan
Log Folder is described at the end of this chapter.

MAC
Status Screen 75
7.1 Status Screen
While a utility program is running, you can view the progress of the
process, by selecting the Show Status option from the Windows menu,
in Menu bar.
After you select the Show Status option, the following window is
displayed.
In the Status window, successful tests are marked with a green check
mark, and failed tests are marked with a red X.

76 Chapter 7 Utilities
7.2 Custom Install
(accessed via the Installation Program item)
The Custom Install utility is used to perform a partial scanner
installation.
To perform a custom installation, do the following:
Double-click the EverSmart Install&Utils icon. In the window that
is displayed, select the Installation Program option.
Ø
Ø
Click Continue.

Custom Install 77
Ø
In the EverSmart Jazz Installation window that is displayed, select
the Custom Install option.
On PC platform, the Diagnostics Checks option does not exist.
When you select Custom Install,theInstallation Stage options are
enabled, and the check boxes are cleared.
The Installation Stages include the following:
Load Parameters
Diagnostics Checks
Optics Check
Create Tables
Parameters are loaded into the
computer from the scanner.
Scanner hardware functions are tested
and displayed.
Optic adjustment is tested.
New machine tables are created.
Ø
Select one or more option, and click Install. The stages that you
selected are executed automatically.
Results file
Upon completion of the Custom Install, the results are written to the
Install&Util_results file. An explanation of this file is provided later in
this chapter.

78 Chapter 7 Utilities
7.3 Scanner Checks
The Scanner Checks utility checks the scanner modules and optics.
You are required to activate this utility only when a scanner operational
problem arises.
To activate this utility:
Double-click the EverSmart Install&Utils icon; in the window that
appears, select the Scanner Checks option.
Ø
Ø
Click Continue; a message is displayed instructing you to clean
the glass and place the calibration slide on the scanner.
See the cleaning instructions in Stage 4, page 57.
Ø
Follow the instructions, and click Proceed.
The Scanner Checks procedure continues automatically, with the
Diagnostics and Optics checks.

Scanner Checks 79
Ø
If the Diagnostics check and the Optics check pass successfully,
the following message window is displayed:
Ø
Ø
If an error occurs during the Diagnostics check or the Optics
check, in the error message window that appears, click Continue.
Test results are written to a results file described below.
At the end of the process, the following message window is
displayed:
Contact your service center for help.
Ø
Results file
Upon completion of the Scanner Checks, the results are written to the
file Install&Util_results_file.
On Macintosh platform, for an explanation of this file, refer to
Section 7.6 EverSmart Scan Log Folder - Macintosh Computers on
page 84.
On PC platform, for an explanation of this file, refer to Section 7.7 Log
Folders - Windows Operating System on page 85.

80 Chapter 7 Utilities
7.4 Create Tables
Select this option in the Installation & Utilities screen when tables
need to be created.
Ø
Double-click the EverSmart Install&Utils icon. In the window that
is displayed, select Create Tables.
Click Continue; the following window is displayed:
Ø
Ø
There are two options in the Create tables box:
• Create All (the default option)
• Cast Removal Factors
Select the desired option, and click Activate.
Ø

Create Tables 81
Ø
A message is displayed instructing you to clean the glass and place
the calibration slide on the scanner.
See the cleaning instructions in Section 6.4 on page 57.
Ø
Follow the instructions, and click Proceed.
The Create Tables window is displayed, and a fully automatic
procedure begins.
Refer to Stage 7: Create Tables, on page 61 and Stage 8: Backup to
Diskette or External Media, on page 62
At the end of the process, the following completion message is
displayed:
Results file
Upon completion of the table creation procedure, the results are written
to the file Install&Util_results_file. An explanation of this file is
provided later in this chapter.

82 Chapter 7 Utilities
7.5 Backup Media
Choose this option when parameters have to be:
• Loaded from the backup media to the computer, and to the scanner
memory. This is a fast installation, without any optics check or
creation of tables. You may need to use this option, for example, if
your EverSmartScan.Prefs file is erased or becomes corrupted.
• Saved from the computer to a Backup Scanner Parameters
media.
Ø
Double-click the EverSmart Install&Utils icon. In the window that
is displayed, select the Backup Scanner Parameters option.
Ø
Click Continue. The following window is displayed:
On PC platform, insert
adisketteinaPC
format.

Backup Media 83
Ø
Ø
Ø
Select the Save to Backup Media option to save the parameters on
the computer to a backup media.
or
Select the Load from Backup Media option to overwrite the
parameters on the computer. This option enables faster installation
(when previous parameters are to be used).
Select Browse to set media or required destination, and follow the
instructions that appear on the screen.
Refer to Section 6.8 Stage 8: Backup to Diskette or External Media on
page 62 for details.
At the end of the process, a completion message window is
displayed on the screen.
Results file
Upon completion of the backup procedure, the results are written to the
file Install&Util_results_file.
On Macintosh platform, for an explanation of this file, refer to
Section 7.6 EverSmart Scan Log Folder - Macintosh Computers on
page 84.
On PC platform, for an explanation of this file, refer to Section 7.7 Log
Folders - Windows Operating System on page 85.

MAC
84 Chapter 7 Utilities
7.6 EverSmart Scan Log Folder - Macintosh Computers
EverSmart Jazz activity is automatically recorded in the
Install&Util_results_file and EverSmart_Install&Util_LogFile.
These files are located in the EverSmart Scan_Log Folder, and contain
text information concerning the test results and descriptions of the test
processes.
When you run the scanner application from the folder created during installation,
the EverSmart Scan Log folder is automatically created in the same folder. All
log files are written to this log folder. If, for any reason, you have dragged the
application to another location, a new EverSmart Scan Log folder is created in
the same new location.
You may need to use the information stored in these files. For example,
if you have to report to your service center, they will want to receive a
copy of this log folder.
You can send the log folder in one of the following ways:
• E-mail the files to the service center.
• Print out the files in the folder (they can be opened with most word
processors), and fax them to your service center.
• Copy the folder to a diskette, and mail the diskette to the service
center.

PC
Log Folders - Windows Operating System 85
7.7 Log Folders - Windows Operating System
EverSmart Scan Log Folder
If any of the test fail, contact your local service center. You may
be requested to provide the log file created by the Scanner check
procedure for a thorough examination by a specialist. In order to access
the EverSmart Log Folder, perform the following:
Ø
Ø
In the My Computer window, click on your local hard disk (for
example, C).
Execute the following sequence:
Program FilesàScitexàEverSmart JazzàEverSmart Log
Folder; the EverSmart Log Folder window is displayed.
The two log files are Install&Util_Log File and Install&Util_results
file.

PC
86 Chapter 7 Utilities
Jserver - Diagnostics Log Folder
To access the JServer folder, perform the following:
Ø
Execute the following sequence: StartàProgramsàEverSmart
JazzàDiagnosticsàResults; the following window is displayed.
Log.html
Log List.html
LogsFrame.html
Accumulating detail information about the recent test.
It can also be opened through the Diagnostic
program.
Accumulating formers Log.html files.
Accumulating formers Log.html files with feature to
viewthelogsonthesameframe.

PC
Diagnostics - Windows Operating System 87
7.8 Diagnostics - Windows Operating System
The EverSmart Jazz Diagnostics program is a software package that
enables testing the EverSmart Jazz hardware (Power Supply, Boards,
Mechanics, Optics, etc.). The Diagnostic package is included in the
EverSmart Jazz installation CD-ROM, and is part of the EverSmart
scanner software application installation (Scitex CD ROM).
7.8.1 System Requirements
In order to run the Diagnostics program, you must have Internet
Explorer 4.01 or newer installed in your computer. If it is not installed,
you can install it from the Scitex CD-ROM supplied in the kit.
7.8.2 Installing Internet Explorer 4.0.1
To install Internet Explorer 4.01 or higher:
Insert the Scitex CD-ROM into the CD Drive.; the Scanner Setup
1.
window is displayed.
Click Install Internet Explorer 4.01, and follow the installer
2.
program instructions.
When the installation is successfully completed, you can run the
3.
Diagnostics program.

PC
88 Chapter 7 Utilities
7.8.3 Running the Diagnostic Application
To run the Diagnostics application:
1. Execute the following sequence: StartàProgramsàEverSmart
Jazzà Diagnosticsà Diagnostics; theStartup process begins.
During the Startup process the software:
• verifies the communication between the host and the scanner.
• initializes the communication to electronic boards and reads
the basic board data.
• identifies the hardware and the software configuration.
The failure results of the Startup process and a start-up information
summary are shown in the EverSmart Service Diagnostics window
that is displayed automatically when the startup process is
completed.
In addition, a red/green indicator is lit on the right side of the
EverSmart Service Diagnostics window.
The following tests are available:
• Power Supply&Electronic boards
• Mechanics
• Optical

PC
Diagnostics - Windows Operating System 89
In the EverSmart Service Diagnostics window, select the
2.
Diagnostics Tree option; all the options in the Diagnostics Tree are
automatically selected.
Click the Run icon at the top left corner of the window to launch
3.
the Diagnostics program.
To run the Diagnostics program in the loop, click the RunInLoop
4.
icon.
5. To exit the Diagnostics application, click the Exit icon.

PC
90 Chapter 7 Utilities
6. The test results appear in the Last Result field as PASS or FAIL.
Detailed information about the tests results are located in the
JServer/Html folder. To view the log information, perform the
following:
• From the View menu, select Test Log File,thenclickResults
History, thenclickStartup Summary.
For more information, refer to Section Jserver - Diagnostics Log Folder on
page 86.

91
Chapter 8
Maintenance
LampReplacement............................92
CleaningtheGlass...........................104

92 Chapter 8 Maintenance
This chapter explains how you maintain the following EverSmart Jazz
components.
• Lamps Replacing:
• Transparency lamp
• Reflective lamp
• Glass plates Cleaning the upper and base glass.
8.1 Lamp Replacement
Thescanneroperateswiththreefluorescentlamps,asfollows:
• One transparency lamp.
• Two reflective lamps.
Replace the lamps when:
• The light level is too low (a message is displayed). This applies to
the transparency and reflective lamps.
• A lamp does not light up.

Lamp Replacement 93
8.1.1 Replacing the Transparency Lamp
The transparency fluorescent lamp is located inside the scanner's top
cover.
Light level is too low
The following message window is displayed on the screen.
To exit from the message window, perform one of the following:
Click Abort; the scanner application quits. Replace the defective
lamp (see the following instructions).
Ø
Ø
Click Ignore, and continue with the pre-scan/scan. Replace the
defective lamp when you have completed your work.
Lamp does not light up
The transparency lamps always light up a few seconds after the scanner
is switched on.
Ø
Ø
To confirm that a lamp needs replacing, switch the system off and
on again.
If the lamp does not light up after 15 seconds, replace the lamp and
try again.

94 Chapter 8 Maintenance
To replace a transparency lamp:
1. Switch the scanner OFF.
The transparency lamp is hot. Wait a few minutes for the lamp to
cool off before replacing it.
2. Lift up the top cover.
Place a cardboard on the glass plate to prevent damaging the glass
3.
during this procedure.

Lamp Replacement 95
Unscrew the four screws at the upper and lower corners of the top
4.
cover. After several rotations, the screws spring out of their
sockets. There is no need to remove the screws.
5. Close the top cover.
Important: Make sure that the cover is closed properly. If the cover is not closed
properly, it may suddenly spring open.

96 Chapter 8 Maintenance
Remove the top cover by gripping it at two diagonal corners, and
6.
lifting it.
After the top cover is removed, the transparency lamp is exposed.

Lamp Replacement 97
Remove the transparency lamp in two steps. First, gently pull one
7.
end of the lamp inward:
8. Then, lift out the other end:
Insert a new transparency lamp. Make sure that you insert the lamp
9.
with the lamp window facing down.
10. Place the top cover back in its proper position.

98 Chapter 8 Maintenance
11. Open the top cover.
12. Screw in the four screws at the upper corners of the lamp assembly.
Switch ON the scanner, and verify that the new lamp illuminates
13.
after a few seconds.
8.1.2 Replacing the Reflective Lamps
The reflective lamps are located beneath the glass plate.
Light level is too low
The following message window is displayed on the screen.
To exit from the message window, perform one of the following:
Click Abort. The scanner application quits. Replace both lamps,
according to the procedure outlined below.
Ø
Ø
Click Ignore, and continue with the pre-scan/scan. Replace the
lamps when you have completed your work.

Lamp Replacement 99
To replace a reflective lamp:
Switch ON the scanner.
1.
After a few seconds, the Status LED is green.
2. Open the top cover.
Press the Light button on the front panel for approximately
3.
5 seconds.
The lamp assembly moves to the center of the glass plate.
STATUS
LIGHT
4. Switch the scanner OFF.
The reflective lamps are hot. Wait a few minutes for the lamps to cool off
before replacing them.

100 Chapter 8 Maintenance
Unscrew the four screws that fasten the glass plate to the scanner.
5.
The screws should be rotated 90° counterclockwise.
Closed
Open
6. Lift the two handles of the glass plate.

Lamp Replacement 101
7. Pull out the glass plate.
8. Place the glass plate on a soft surface.

102 Chapter 8 Maintenance
9. Remove the lamp in two steps. First, gently push the lamp inward.
10. Then, lift the lamp out of the tray.

Lamp Replacement 103
Insert a new lamp, making sure that the lamp window faces
11.
upwards and inwards.
Reflective lamp
alignment
Always replace both reflective lamps, even if only one is faulty.
Open
Closed
Lift the plate glass up (using the handles) and place it back in its
12.
original position (on the scanner frame).
Screw in the four screws that fasten the glass plate to the scanner.
13.
The screws should be rotated 90°, clockwise.
The correct closing position of the screws is shown in the
illustration to the left.
To check if the lamp replacement was successful, scan a trial
14.
picture in the Reflective mode.

104 Chapter 8 Maintenance
8.2 Cleaning the Glass
The upper and base glass plates require periodic cleaning. We
recommend using domestic glass cleaning solution to clean all flat
glass surfaces, as it leaves no trace after drying. The cleaning solution
should not contain wax or ammonia. (Clear) Windex is recommended.
Do not pour cleaning solution directly on the glass, as it may leak under the
glass surfaces.
Ø
Wipe gently with a soft material or paper that does not leave a
residue of fibers, such as rice paper or chamois leather.
Ø
When the glass is clean, use a soft brush or an air spray to dry the
glass and remove dust.
Use an anti-static cleaner to eliminate static charges.
Ø

Cleaning the Glass 105
8.2.1 Upper Glass Cleaning
1. Switch OFF the main power switch of the scanner.
The transparent lamp is hot. Wait a few minutes for the lamp to cool off
before starting to clean the upper glass.
2. Lift up the top cover.
Place a cardboard on the glass plate to prevent damaging the glass
3.
during this procedure.

106 Chapter 8 Maintenance
Unscrew the four screws at the upper and lower corners of the top
4.
cover. After several rotations, the screws spring out of their
sockets. There is no need to remove the screws.
5. Close the top cover.
Important: Make sure that the cover is closed properly. If the cover is not closed
properly, it may suddenly spring open.

Cleaning the Glass 107
To avoid electric
hazard while cleaning
the upper glass, make
sure to apply the
cleaning solution only
on the glass surface.
Remove the top cover by gripping it at two diagonal corners, and
6.
lifting it.
7. Clean the glass plate surface.

108 Chapter 8 Maintenance
8.2.2 Base Glass Cleaning
1. Switch OFF the main power switch of the scanner.
The lamps in the lamp tray are hot. Wait a few minutes for the lamps to
cool off.
Unscrew the four screws that fasten the glass plate to the scanner.
2.
The screws should be rotated 90° counterclockwise.
Closed
Open

Cleaning the Glass 109
3. Lift the two handles of the glass plate.
4. Pull out the glass plate.

110 Chapter 8 Maintenance
5. Place the glass plate on a soft surface.
Clean the base glass surface, making sure you do not touch the
6.
white sticker running along the side of the glass.
White Sticker
After you clean the glass, grip the handles, and place the glass back
7.
in its original position. Tighten the four screws that secure the glass
plate to the scanner.

111
Chapter 9
General
Troubleshooting
Power&Self-Tests........................... 113
Scanning Quality. ............................ 115
Scanner/Application Hangs. .................... 116
lIluminationProblems......................... 117
General SCSI Communication Problems .......... 117
SCSI Communication Problems - Windows NT 4.0 . . 119

112 Chapter 9 General Troubleshooting
This chapter describes some problems that may arise during scanning,
and their solutions.
• If the problem was solved, you can continue scanning.
• If the problem remains, try the next suggestion.
• If you have tried all the suggestions, and the problem persists,
contact your service center.
The service center may require information concerning your log
folder, and the list of actions that you performed.
For details on log files, refer to Appendix D Application Log Files on page 149.

Power & Self-Tests 113
9.1 Power & Self-Tests
Symptom
• The Light and the Status LEDs on the operating panel do not light
up.
Suggestions
Ø
Ø
Check power cable is connected correctly.
Check the room's power supply.
Symptom
• The Status LED on the operating panel turns red.
Suggestions
Switch the scanner OFF, thenON. After 15 seconds, verify that
Ø
the Status LED is a constant green.
Run the Scanner Checks procedure from the Installation &
Ø
Utilities application (refer to Section 7.3 Scanner Checks on
page 78).
On Macintosh platform, for an explanation of the Scanner Checks
results file, refer to Section 7.6 EverSmart Scan Log Folder -
Macintosh Computers on page 84.
On PC platform, for an explanation of the Scanner Checks results
file, refer to Section 7.7 Log Folders - Windows Operating System
on page 85.
If none of the suggested actions solve the problem, prepare the log
folder, and contact your service center.
Ø

114 Chapter 9 General Troubleshooting
Symptom
• The Status LED on the operating panel blinks red.
Suggestions
This event occurs when one of the scanner safety switches is activated.
Switch the scanner OFF, thenON. After 15 seconds, verify that
the Status LED is a constant green.
Ø
Ø
Ø
Ø
Ø
Check that the base glass is installed correctly.
Check that the front panel is installed correctly.
Check that the top cover is installed correctly.
If none of the suggested actions solve the problem, contact your
service center.

Scanning Quality 115
9.2 Scanning Quality
Symptoms
• Vertical lines in the picture.
• Unsharp picture.
• Unfocused picture.
• Shift in the crop.
• Misregistration between channels.
Suggestions
Run the Scanner Check procedure from the Installation & Utilities
application.
Ø
Refer to Section 7.3 Scanner Checks on page 78 for more information on
the Scanner Check procedure.
Ø
Ø
Ø
Ø
Verify that all the tests pass.
Run the Create Tables procedure from the Installation & Utilities
application.
For details, refer to Section 7.4 Create Tables on page 80.
Perform a scan, and compare the results with the defective scan.
If none of the suggested actions solves the problem, prepare the log
folder, and contact your service center.

116 Chapter 9 General Troubleshooting
Symptoms
• Jagged lines.
• Horizontal lines.
Suggestions
Verify that the four base screws are tightly closed (refer to the
figure in Section 8.2.2 Base Glass Cleaning on page 108).
Ø
Ø
Ø
Make sure that the original is placed on the base glass according to
one of the following:
• The original is taped directly onto the base glass.
• The original is taped onto a mask that is placed on the
registration pins.
Run the Scanner Check procedure from the Installation & Utilities
application (refer to Section 7.3 Scanner Checks on page 78, orto
Section On PC platform, for an explanation of this file, refer to
Section 7.7 Log Folders - Windows Operating System on page 85.
on page 79). Verify that all the tests pass.
9.3 Scanner/Application Hangs
Symptoms
• Scanner application hangs.
• Warning messages are displayed.
Suggestions
Restart the computer.
Ø
Switch the scanner OFF, andthenON. After 15 seconds, verify
Ø
that the Status LED is a constant green.
If the Status LED remains red, call your service center.
Ø
Check SCSI communication (for Macintosh platform, refer to
Section 9.5 on page 117; for PC platform, refer to Section 9.6 on
page 119).

lIlumination Problems 117
Ø
Ø
Ø
Run the Scanner Checks procedure from the Installation &
Utilities application (refer to Section 7.3 Scanner Checks on
page 78).
On Macintosh platform, for an explanation of the Scanner Checks
results file, refer to Section 7.6 EverSmart Scan Log Folder -
Macintosh Computers on page 84.
On PC platform, for an explanation of the Scanner Checks results
file, refer to Section 7.7 Log Folders - Windows Operating System
on page 85. Verify that all the tests pass.
Restart your computer without the extensions. Choose Restart
from the Special menu, and hold down the Shift key while the
computer is booting. Try to scan the image again.(MAC only.)
If none of the suggested actions solve the problem, prepare the log
folder, and contact your service center.
9.4 lIlumination Problems
Symptom
• Low light level message is displayed.
Suggestion
Refer to Lamp Replacement on page 92.
Ø
9.5 General SCSI Communication Problems
Symptoms
• Message appears saying that there is a communication problem
("No communication with scanner. Turn scanner ON and check
SCSI connections").
• The scanner does not appear in the SCSI chain in the SCSI
Information panel.
Suggestions
Ø
Ø
Switch the scanner OFF, thenON. After 15 seconds, verify that
the Status LED is a constant green.
If the Status LED remains red, call your service center.

118 Chapter 9 General Troubleshooting
Ø
Ø
Ø
Ø
Check that all cables are correctly connected, and that the SCSI
chain is no longer than 6 meters.
Make sure that a terminator is connected to the last device on the
SCSI chain. If the scanner is the last device, make sure that the
scanner terminator switch is set to ON.
Check that two devices have not been given the same ID number.
Activate the SCSI Information application. Check if the scanner
appears in the SCSI chain (Macintosh platform only).
For PC platform, refer to Section 9.6 SCSI Communication Problems -
Windows NT 4.0 on page 119.

PC
SCSI Communication Problems - Windows NT 4.0 119
9.6 SCSI Communication Problems - Windows NT 4.0
Before performing any of the following troubleshooting procedures, consult the
Administrator.
To verify that the driver for your SCSI host adapter is installed:
1. Click the Start button, point to Settings, thenclickControl Panel.
Double-click SCSI Adapters. If the driver is properly installed,
2.
your host adapter is displayed in the SCSI Adapters window.
To check that the SCSI devices are installed:
Turn ON the scanner, and confirm that the two LEDs on the
1.
Operating panel are green.
2. Restart your computer.
Click the Start button, point to Settings, andthenclickControl
3.
Panel.
4. Double-click SCSI Adapters.

PC
120 Chapter 9 General Troubleshooting
In the SCSI Adapters window, double-click the host adapter to see
5.
which devices are connected to it.
The scanner should appear in the list. If not, check the SCSI ID,
6.
the SCSI cable, and the termination. Refer to
Section 5.3 Connecting Options on page 45.
To check the SCSI ID:
1. Click the Start button, point to Settings, thenclickControl Panel.
2. Double-click SCSI Adapters.

PC
SCSI Communication Problems - Windows NT 4.0 121
Double-click Scitex EverSmart Jazz; the following window is
3.
displayed.
4. Click the Settings tab to open the following panel.
Check that the Target ID is identical to the SCSI ID on the SCSI
5.
selector on the back of the scanner. Also, chesk that each device
has a unique SCSI ID.

PC
122 Chapter 9 General Troubleshooting
To check which resources your SCSI host adapter is using:
1. Click Start, pointtoSettings, and then click Control Panel.
2. Double-click SCSI Adapters.
In the SCSI Adapters window, click the Properties; the following
3.
window is displayed.
4. Check which resources are in use.

PC
SCSI Communication Problems - Windows NT 4.0 123
To check which resources are available in your computer:
Click the Start button, point to Programs,thentoAdministrative
1.
Tools,thenclickWindows NT Diagnostics.
In the Windows NT Diagnostics window, click the Resources tab to
2.
see which resources are available.

PC
124 Chapter 9 General Troubleshooting
Make sure the host adapter driver aic78xx is displayed on the
3.
Device list. Then, click Devices; the following window is
displayed.
The host adapter
driver used in your
scanner is Aic78xx.
4. Click OK to close the window.
To check that your SCSI device drivers are working properly:
1. Click the Start button, point to Settings, thenclickControl Panel.
2. In the Control Panel window, double-click Devices.
In the Devices window, the host adapter driver should indicate
3.
Started under the Status column, and Boot in the Startup column,
such as the host adapter driver selected in the above figure.

SCSI Communication Problems - Windows NT 4.0 125
The following table provides a list of host adapter drivers that may be
listed in the Devices window.
The host adapter
driver used in your
scanner is Aic78xx.
Host Adapter Driver
Sparrow
Arrow
T358
T348
Aic78xx
Aic78u2
Aic78u2
Aha154x
Aha174x
Fd16_700
Host Adapter Family
Adaptec 150x/151x/AIC6260/6360/
6365/6370
Adaptec 274x/284x/AIC-777x
Adaptec APA-358 MiniSCSI EPP
Adaptec APA-348 MiniSCSI Plus
Adaptec AHA-290x/291x/294x/
394x/4944 or AIC-78xx PCI SCSI
Controller (NT 4.0)
Adaptec AHA-294xU2W/
295xU2W/
AIC-789x PCI Ultra2 SCSI
Controller (NT 3.5x)
Adaptec AHA-294xU2W/
295xU2W/
AIC-789x PCI Ultra2 SCSI
Controller (NT 4.0)
Adaptec AHA-154x/1647x/1535
Adaptec AHA-174x (Enhanced
Mode)
Adaptec AHA-2920 (PCI)
If there is still no SCSI communication, it is recommended to reload the SCSI
driver. Before relaoding, please consult your system administrator.

127
Appendix A
Packing the
Scanner
Locking the Scanner ..........................128
Packing the Scanner. .........................131

128 Packing the Scanner
This appendix provides instructions on how to pack the scanner when
it is necessary to transport it from one location to another.
A.1 Locking the Scanner
1. Switch the scanner OFF.
Press the SCSI selector on the back of the scanner to position
2.
number 8.
Switch the scanner ON, and wait 15 seconds until the Status LED
3.
is a constant green.

Locking the Scanner 129
Press the Light button on the operator panel, and wait 5 seconds for
4.
the carriage to move to the locking position, on the right side of the
scanner.
STATUS
LIGHT
Insert the flat screw driver in the niche of the screw located at the
5.
inside upper right corner of the top cover, push the screw inward,
and turn the screw once, counter-clockwise.
Unlock
Lock

130 Packing the Scanner
Insert the flat screwdriver in the niche of the screw located on the
6.
right hinge of the top cover, and turn the screw once, clockwise.
Unlock
Lock

Packing the Scanner 131
A.2 Packing the Scanner
Place the accessory packages (installation kit, masks, EverSmart
1.
Training kit) on the wooden palette.

132 Packing the Scanner
Find the holding niche beneath the frame of the scanner (lengthwise),
carefully lift the scanner, and place it on the wooden palette.
2.
Make sure to place the scanner on the four bumpers located at the
four corners of the palette, and according to the markings on the
bumpers.
Remember, the scanner weighs approximately 70 kg (156 lb), and two people
are required to lift it up.

Packing the Scanner 133
3. Place the carton carefully over the scanner.
4. Insert the four foam corners in the space between the scanner
corners and the outer carton (these are required to prevent
movement of the scanner).

134 Packing the Scanner
5. Place the upper cover protecting the scanner.
6. Close the top cover and tape the carton.
7. Use straps to attach the wooden palette to the carton.

135
Appendix B
Technical
Specifications

136 Technical Specifications
TECHNOLOGY
Scanning System
Image Sensor
Illumination
Sampling Accuracy
Max Density
Optic Resolution (over the
Entire Scanner Format)
Auto Focus Range
INPUT
Scanning Area
Original Types
Maximum Original Thickness
OUTPUT
Scaling (at 300 DPI)
Scaling Steps 0.1%
Flatbed scanner with moving scan head
over entire scan area (fixed scan glass)
Tri-Linear color CCD - 3 x 8000 pixels
Fluorescent lamps
14 bits / pixel
3.7 D Max
Supported File Formats - Mac Platform
2000 DPI/79 DPM - EverSmart Jazz
2540 DPI/100 DPM - EverSmart Jazz+
Fromglassupto5mm
305x432mm/12x17in.
Transparent (positive and negative),
reflective, framed slide, lineart, printed
material
Transparent: 5 mm / 3/16 in.
Reflective: Unlimited
20-2000% for any original size
(EverSmart Jazz)
20-2500% for any original size
(EverSmart Jazz+)
Scitex: Scitex CT, Scitex LW, Scitex
PSImage
EPSF: Normal, DCS, ICS, RGB, CMYK,
Gray scale and Bitmap
TIFF: RGB, CMYK, CMY, Gray scale
and Bitmap
PICT: RGB, Gray scale and Bitmap
Adobe PhotoShop: CMYK, RGB

137
Supported File Formats - PC Platform
FEATURES
INTERFACE
EPS, TIFF, Scitex CT
Autofocus on picture
Batch scanning
Registration pins
SCSI
ELECTRICAL REQUIREMENTS
Input Power Voltage
100 - 240 VAC, 50/60 Hz - voltage
selection is automatic
Power Consumption
Dimensions (HxWxD)
Weight
ENVIRONMENT
Operating Temperature
Storage Temperature
Humidity
Acoustic Noise Level
APPROVAL
290 W - operation
200 W - standby
36 x 87x 62 cm / 14 x 34.2 x 24.4 in.
70 kg / 156 lb
16 - 27 °C /61-80°F
-10 - 55°C /14-131°F
40-70% non-condensing
< 55 dBA - operation
< 50 dBA - standby
UL, CUL, CE, ISO 9002

139
Appendix C
Documentation
Folder
MacDocumentationFolder.....................140
Windows Documentation Folder .................145

MAC
140 Documentation Folder
C.1 Mac Documentation Folder
This appendix lists the contents of the Documentation folder located on
the EverSmart Jazz application CD-ROM. The documents are in
Adobe Acrobat PDF file format, so you need to install Adobe Acrobat
Reader version 3. Installation instructions are included in this
appendix.
The contents of this appendix appear in the Readme file located in the above
Documents folder.

MAC
Mac Documentation Folder 141
The EverSmart Doc folder contains the following subfolders:
• EverSmart Jazz
• EverSmart Scanners

MAC
142 Documentation Folder
The EverSmart Jazz folder contains the following files and subfolders:
System Requirements
• The Readme file (in three languages) contains general information
about installation procedure, system requirements, etc.
• The PDF folder contains all the manuals in PDF format.
• The Reader folder contains the Acrobat Reader and the Search
Installers.
The manuals are in Adobe Acrobat PDF file format. In order to view or
print these files you must have the Adobe Acrobat Reader installed.
Installation instructions are provided below.
Adobe Acrobat Reader with Search for Macintosh and Power
Macintosh
Minimum Requirements:
• Macintosh with a 68020 or greater processor, or Power Macintosh
• 3.5 MB of RAM (5 MB for Power Macintosh) available to Acrobat
Reader
• MacOS version 7.0 or later

MAC
Mac Documentation Folder 143
Recommended Requirements:
• 8 MB of available RAM
• MacOS version 7.1.2 or later
• 12.5 MB of available hard-disk space
Installing Adobe Acrobat Reader on your computer
To install Acrobat Reader 3.0 on your hard disk drive:
Run the Install Acrobat Reader 3.0 program located in the
Ø
EverSmart Documentation\Reader\Reader folder.
You will have to Restart your computer once the Installation is completed.
The manuals in PDF format can be read on a PC with Windows NT, Windows
95, Windows 3.1 or Windows 3.11, using Adobe Acrobat Reader 3.0. If you do
not have this Acrobat version on your PC, you can download it from the Adobe
web site.
To use Adobe Acrobat Search Function:
1. In Adobe Acrobat Reader 3.0, select Search from the Tools menu.
The first time you use the search index, you will need to add the
2.
EverSmart Jazz to the index list. To do so, select Indexes.
3. Select Add.
4. Select the index.pdx file on the CD-ROM drive.
5. Click OK.
To search for a topic, select Search from the Tools menu. In the
6.
Search window, select Query.
Type the text you would like to search for in the Find Results
7.
Containing box.
8. Click Search.
The Search Results window appears, containing a list of books
9.
where your word was found. Select which book you want to look
at first, and click View.

MAC
144 Documentation Folder
The PDF file opens with all the occurrences of the search text
10.
highlighted. Use the command-U keys to navigate between the
hits.
For more information see the On-line Guide to Acrobat Adobe Search
provided on the CD-ROM.
If your Adobe Acrobat Reader does not include a Search function, install the
Adobe Acrobat Reader provided on this CD-ROM.

PC
Windows Documentation Folder 145
C.2 Windows Documentation Folder
This appendix lists the contents of the Documentation folder located on
the EverSmart Jazz application CD-ROM. The documents are in
Adobe Acrobat PDF file format, so you need to install Adobe Acrobat
Reader version 3. Installation instructions are included in this
appendix.

PC
146 Documentation Folder
The Release Documents folder contains the following .pdf files.
• Adaptec 2903B/2906 SCSI Host Adapter Installation Guide - PC
Platform.pdf
• EverSmart Jazz for Windows Release Notes.pdf
• EverSmart Jazz User Guide.pdf (English)
• Jazz Installation and Maintenance Guide.pdf (English)

PC
Windows Documentation Folder 147
The manuals are in Adobe Acrobat PDF file format. In order to view or
print these files you must have the Adobe Acrobat Reader installed.
Installation instructions are provided below.
System Requirements for Installing Adobe Acrobat Reader:
• x86-based personal computer (386 minimum; 486, Pentium, or
Pentium Pro recommended)
• Microsoft Windows 3.1, Microsoft Windows for Workgroups,
Microsoft Windows 95, Microsoft Windows NT 3.51 or 4.0
• 4 MB application RAM
• 5 MB hard disk space, plus 7 MB additional temporary disk space
available during installation
• For viewing PDF files inside of a Web browser:
Netscape Navigator 3.0 or later (3.0.1 or later recommended)
or Microsoft Internet Explorer 3.0 or later.

PC
148 Documentation Folder
Installing Adobe Acrobat Reader on your computer
To install Acrobat Reader 3.0 on your hard disk drive:
Insert the Scitex Software application CD-ROM into the CD-ROM
1.
drive; the Scanner Setup window is displayed.
2. Click Install Acrobat PDF Reader to start the installation process.
You will have to Restart your computer once the Installation is completed.
The manuals in PDF format can be read on a PC with Windows NT, Windows
95, Windows 3.1 or Windows 3.11, using Adobe Acrobat Reader 3.0. If you do
not have this Acrobat version on your PC, you can download it from the Adobe
web site.
3. Restart your computer.

149
Appendix D
Application Log
Files
MacintoshApplicationLogFiles.................150
Windows Application Log Files ..................151

MAC
150 Application Log Files
D.1 Macintosh Application Log Files
If you encounter any problems in quality issues, you may be requested
to provide the log file created by the application for a thorough
examination by a specialist in your local service center.
To create application log files:
In the scanner application, from the Setup menu, select Files under
1.
General Preferences. TheFiles Preferences dialog box opens.
2. Select the Create Scanner Driver Log File option, and click OK.
3. Continue scanning.
After the final scan, the application log files will be created in the EverSmart
Scan _Log Folder.
Send the created EverSmart Scan _Log files to your service center.
Every time you enter the scanning application, existing application log files are
erased and new application log files are created instead.
Important: If the scanner application problem was solved, it is recommended
you clear the Create Scanner Driver Log File option in the Files Preferences
dialog box.

PC
Windows Application Log Files 151
D.2 Windows Application Log Files
If you encounter any problems in quality issues, you may be requested
to provide the log file created by the application for a thorough
examination by a specialist in your local service center.
To create application log files:
In the scanner application, from the Setup menu, select General
1.
PreferencesàFiles;theGeneral Preferences window opens.
2. Click the Files tab.
3. Select the Create General Log File option, and click OK.
4. Continue scanning.
After the final scan, the application log files will be created in the EverSmart
Scan _Log files.
Send the created EverSmart Scan _Log files to your service center.
Every time you enter the scanning application, existing application log files are
erased and new application log files are created instead.
Important: If the scanner application problem was solved, it is recommended
you clear the Create Scanner Driver Log File option in the General Preferences
window.

153
Appendix E
Catalog Numbers

154 Catalog Numbers
(
Installation Kit
includes:
Part Name
Catalog No.
510K51103
• SCSI Interface Board - Adaptec 2903 or compatible 605B00660
• Power cable, 3 m (American Cord) 199A03110
• SCSI cable, 2 m (C50M/DB25M) 199D20106B
• Installation & Maintenance Guide package 501L52949A
(includes the following items:)
• English (Mac, PC) 399Z52780B
• French (Mac) 399Z1M556A
• German (Mac) 399Z1M555A
• Calibration slide package type II 509D1L014A
• Scanner software CD-ROM (Mac) 501V52959
• Scanner software CD-ROM (PC) 501V52956
• Screwdriver 395A10015
Mask pack 35 mm, framed (1 piece)
Mask pack, User defined (10 pieces)
Mask pack, Mix format (5 pieces)
Mask pack, 35 mm strip (5 pieces)
509D1L294
509D1L005
509D1L517
509D1L495
Lamp
Scanning lamp (1 piece)
139H15005

155
Part Name
EverSmart Jazz Training Kit
Catalog No.
513K1M974A
includes
• User Guide (English; Mac) 399Z52678A
• User Guide (English; PC) 399Z52691A
• Image Correction Examples 399Z50389A
• Computer Based Application Training CD-ROM
(Mac)
• English
• French
• German
501V50762B
501V50763B
501V50764B
• Final Touch CD-ROM (Mac) 501V51206A
Oil Mounting Kit (optional)
501R44937
Bulleted items are included in their respective kits.
The letter in the end of the catalog number stands for a version. When you
order a software application or a book, you should make sure you are ordering
the latest version.

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms 157
Index
Numerics
25 pin SCSI connector, 39
50 pin SCSI connector, 39
A
Acoustic noise level, 137
Acrobat Reader Search, using, 143
Acrobat Reader, installing, 143, 148
Adaptec SCSI card, 50
Administrator, log on as, 29, 52
Aligning
reflective lamp, 103
Aligning, reflective lamp, 103
Application log files
Macintosh, 150
Windows, 151
Approval, international standards, 137
Auto focus range, 136
Automatic diagnostics check, 59
Automatic optics check, 60
B
Backup media, parameters, 62
Base glass, cleaning, 57, 104, 108
Board, installation, 41
C
Cable
power, 154
SCSI, 3, 154
Calibration slide, 12, 154
incorrectly placed, 70
CD, software, 24, 29
Cleaning
base glass, 57, 104, 108
glass plates, 57
kit, 12
upper glass, 105
Communication problems
SCSI, general, 117
SCSI, Windows NT, 119
Configuration options, 37
Connecting options, 45
Connector
SCSI, location, 38
sockets, 39
Create tables
utility, 80
window, 61
Creating
log file, Macintosh, 150
log file, Windows, 151
Custom Install, 76
D
Devices, host adapter drivers, 125
Diagnostics, 34
system requirements, 87
tests, 88
Diagnostics application
launching, 89
quitting, 89
running, 88
running in loop, 89
Diagnostics check, 53, 59
error, 79
failure, 69
Dimensions, scanner, 2, 137
Documentation folder
Macintosh, 140
Windows, 145
Driver, SCSI installing, 48
E
Electrical requirements, 137
Error
diagnostics check, 79
optics check, 79

158 Index
EverSmart Install&Utils, 28, 34
icon, 52, 76
launching application, 52
EverSmart Jazz
application folder, 28, 34
installation kit, 12
software application CD, 24, 29
system requirements, 4
EverSmart Jazz folder, contents, 142
EverSmart Jazz training kit, 155
EverSmart JazzTables, 34
EverSmart Scan 2.5.1 Installer window, 25
EverSmart Service Diagnostics window, 88
EverSmartScan.Prefs file, 54, 61
Exit
Diagnostics application, 89
installation, 64
F
File formats
Macintosh computers, 136
Macintosh platform, 136
PC platform, 137
Full installation, 52
G
General tips, 64
H
Host adapter drivers, 125
Humidity, 2, 137
I
ID
SCSI, selector, 40
SCSI, setting, 49
Illumination, 136
problems, 117
Image sensor, 136
Install&Util_Log File, 85
Install&Util_results file, 64, 77, 85
Installation
board, SCSI, 41
custom, 76
Internet Explorer, 87
kit, 12, 154
procedure, start, 53
quitting, 64
results, 64
SCSI driver, 48
stage options, 53
stages, 77
Installation Wizard, 29
Installing, Acrobat Reader, 143, 148
Internet Explorer, installing, 87
J
JServer folder, 86
K
Kit
cleaning, 12
EverSmart training, 155
installation, 12, 154
mask, 13, 154
oil mounting, 155
L
Lamp
power & selt-tests, 113
replacement, 92
Location
scanner, 3
SCSI connector, 38
Locking scanner, 128
Log file
accessing, 85, 150, 151
creating, Macintosh, 150
creating, Windows, 151
Log folder
EverSmart Scan, 84, 85
Jserver, 86
results, 64
Log on, administrator, 52

EverSmart Jazz Scanners Installation and Maintenance - Mac and PC Platforms 159
M
Mask kit, 13, 154
MatchBuilder, 28
Max density, 136
Maximum original thickness, 136
Media, backup, 62
Minimum requirements, 4, 5
O
Oil Mounting kit, 155
Optic resolution, 136
Optics check, 60
error, 79
out of tolerance, 71
Original types, 136
Out of Tolerance, 60
P
Packing scanner, 131
Parameters, saving, 62
Partial installation, 76
PCI expansion slot, 42
Pin holes, 58
Power
cable, 154
consumption, 2, 137
Powering on, 18
Procedure, full installation, 52
R
Reflective lamp
aligning, 103
replacemnent, 98
Release Documents folder, 34
contents, 146
Removing packing, 14
Replacing
reflective lamp, 98
transparency lamp, 93
Requirements
Adobe Acrobat Reader, 142, 147
system, 4, 5
Resolution, optic, 136
Resources, troubleshooting, 123
Results
diagnostics check, 59
diagnostics test, 90
optics check, 60
Results file, 77, 79, 81, 83
S
Safety instructions, 6
Sampling accuracy, 136
Saving, parameters, 62, 83
Scaling, 136
Scanner
CD, 12
checks, Macintosh computers, 78
connecting options, 45
dimensions, 2, 137
folder, 30
location, 3
locking, 128
packing, 131
parameters, 54, 61
powering on, 18
preparing, 57
software, 154
unpacking, 8
Scanner Check log file, 85
Scanner Setup window, 29
Scanner/application hangs, 116
Scanning
area, 136
quality, troubleshooting, 115
system, 136
Scitex SCSI Information, 28

160 Index
SCSI
adapter resources,troubleshooting, 122
board installation, 41
bus, 50
cable, 3, 12, 37, 154
communication problems, Windows NT, 119
connector location, 38
device drivers, troubleshooting, 124
devices, troubleshooting, 119
driver installation, 48
general communication problems, 117
host adapter, troubleshooting, 119
ID selector, 40
ID, setting, 49
ID,troubleshooting, 120
interface board, 12, 154
SCSI communication failure, 68
Serial number
entering, 54
location, 55, 56
Serial number mismatch, 66, 67
Setting
SCSI ID, 49
Shipping package, 2
Site preparation, 2
Software
application CD, 24, 29
CD, scanner, 12
Startup
sequence, 20
troubleshooting, 21
Startup process, in Diagnostics, 88
Status screen, 75
Storage temperature, 137
System requirements
Adobe Acrobat Reader, 142, 147
for running Diagnostics, 87
T
Temperature
operating, 2, 137
Terminator switch, 40
Thickness, maximum original, 136
Training package, 13
Transparency lamp, replacement, 93
Troubleshooting
adapter resources, 122
available resources, 123
calibration slide incorrectly placed, 70
diagnostics check failure, 69
illumination problems, 117
lamp, power & self tests, 113
optics check out of tolerance, 71
scanner/application hangs, 116
scanning quality, 115
SCSI ID, 120
serial number mismatch, 66, 67
startup, 21
wrong meadia inserted, 67
Troubleshooting, SCSI
communication failure, 68
communication problems, Windows NT, 119
device drivers, 124
devices, installation, 119
general communication problems, 117
host adapter driver, installation, 119
U
Unlocking instructions, 14
Unpacking scanner, 8
Upper glass, cleaning, 57, 104, 105
V
Voltage, 2, 18, 137
W
Warning messages
lamp not lit, 93
low light level, 93, 98
Weight, 2, 137
Wrong media inserted, 67