Online Guide - Jack Henry & Associates, Inc.

CD.12 Core Director Suspense Process and Functionality
This session will explain the suspense process and ways to make it more efficient, resulting in fewer mistakes that may
affect your customers.
SESSION TYPE: Standard Session
SKILL LEVEL: Basic
PREREQUISITES: None
CD.13 Core Director Systems – Little Known Facts
This session will provide a deeper understanding of how systems-related issues can affect the institution (for example
– printing and active directory). Specifically, this session will discuss tips on printing and setting up printers, updating
software, active directory, and archiving.
SESSION TYPE: Standard Session
SKILL LEVEL: Intermediate
PREREQUISITES: None
CD.14 Core Director Teller – Focus on Development
Core Director Teller supports every aspect of teller operations. It provides the tools necessary to improve the speed
and accuracy of transaction processing, increase operating efficiencies, enhance customer service, and reduce fraud.
This session will discuss future enhancements to Core Director Teller.
SESSION TYPE: Product Update/Product Roadmap Session
SKILL LEVEL: Basic
PREREQUISITES: None
CD.15 Core Director Trivial Pursuit – Audit Reporting
This one-hour game show session will take the audit discussion to the next level! Bring your phone or wireless device
to this interactive session and find out how much you and your peers know about the
system as you race to vote on the correct answers.
SESSION TYPE: Other
SKILL LEVEL: Intermediate
PREREQUISITES: None
CD.16 Core Director Teller Capture
This session will explain what Teller Capture is and will define its benefits.
SESSION TYPE: Standard Session
SKILL LEVEL: Basic
PREREQUISITES: None
CD.17 Core Director National Board Meeting
This is a meeting of the Core Director National Board. This is for national board members only.
CD.18 Core Director National Board w/Regional Officers
This is a meeting of the Core Director National Board and all Regional Officers. This for board members only.
CD.19 Core Director Central States Regional
This is a meeting of the Central States User Group.
CD.20 Core Director Eastern Regional
This is a meeting of the Eastern Regional User Group.
CD.21 Core Director Great Plains Regional
This is a meeting of the Great Plains Regional User Group.
CD.22 Core Director Upper Midwest Regional
This is a meeting of the Upper Midwest Regional User Group.
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