Online Guide - Jack Henry & Associates, Inc.
Online Guide - Jack Henry & Associates, Inc.
Online Guide - Jack Henry & Associates, Inc.
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IT.2 iTalk Interactive Voice Response – Product Update<br />
and Roadmap<br />
Learn about the latest iTalk updates, what’s coming soon, and future concepts. This session will also discuss<br />
near-term and long-term direction for SilverLake, CIF 20/20, and Core Director customers.<br />
SESSION TYPE: Product Update/Product Roadmap Session<br />
SKILL LEVEL: Basic<br />
PREREQUISITES: None<br />
IT.3 Interactive Voice Response – Round Table<br />
This session will be an opportunity for banks that provide IVR services to their customers to participate in a round<br />
table discussion about the future of IVR. Topics include usage trends, current and future services offered by IVR, and<br />
in-house and outsourced considerations. Any bank using any IVR product is invited to participate in the discussion.<br />
InTouch and iTalk product managers will be on-hand during the discussion.<br />
SESSION TYPE: Round Table Session<br />
SKILL LEVEL: Basic<br />
PREREQUISITES: None<br />
ONB.1 Onboard Loans – Update<br />
Get the most out of your OnBoard Loans system by learning about the features that have been added since the last<br />
conference and how you can implement these features at your bank for added efficiency. This session is for SilverLake<br />
System and CIF 20/20 users only.<br />
SESSION TYPE: Standard Session<br />
SKILL LEVEL: Basic<br />
PREREQUISITES: None<br />
ONB.2 OnBoard Loans and OnBoard Deposits – Focus on<br />
Development<br />
This session will provide the latest information on our newest loan and deposit platform systems for CIF 20/20 and<br />
SilverLake. We will review current product status, the latest developments, and projected product enhancements.<br />
SESSION TYPE: Product Update/Product Roadmap Session<br />
SKILL LEVEL: Basic<br />
PREREQUISITES: None<br />
PD.1 Bank Marketing Center – the <strong>Online</strong> Marketing Portal<br />
Design Solution<br />
In this session, we will demonstrate the online marketing portal that will allow you to design all of your advertising<br />
campaigns and marketing collateral with a new selection of compliance pieces.<br />
SESSION TYPE: Standard Session<br />
SKILL LEVEL: Intermediate<br />
PREREQUISITES: None<br />
PD.2 jhaKnow Product Demonstration<br />
jhaKnow is a SilverLake System data warehousing and reporting platform. Using industry-standard tools, this<br />
application integrates data from your core system and from select JHA complementary products. jhaKnow is designed<br />
for customization and the inclusion of data from third-party products, creating an environment for customer-specific<br />
reporting as well as business data trending and monitoring of key performance measurements. Join us in this session<br />
for a more detailed product overview and product demonstration.<br />
SESSION TYPE: Product Demo/Sales Presentation<br />
SKILL LEVEL: Basic<br />
PREREQUISITES: None<br />
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