AIRSUPPLY PROJECT Frequently asked questions ... - Astrium - Eads

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AIRSUPPLY PROJECT
Frequently asked questions & answers:
- What is AirSupply?
- What is BoostAeroSpace?
- What about the deployment schedule & scope?
- Which benefits & enhancements can suppliers expect?
- What are the business scope and process?
- What are the activities to be performed by the supplier before
go live?
- Is there any ramp up phase?
- How pilots were selected?
- As a pilot supplier, what will be the activities?
- What about the software editor, SupplyOn?
- Will suppliers have to sign contractual documents to access
the new platform?
- What is the cost for suppliers?
- What about external training and associated costs, means and
planning?
- What IS IT requirement for accessing AirSupply platform?

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- Is it possible to download data from AirSupply platform?
- What is the level of confidentiality of AirSupply platform?
- Who is managing supplier user access rights: Supplier or
customer?
- In case of multiple DUNS, will the supplier has to declare all
their DUNS before connection?
- What kind of support will I have?

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What is AirSupply? Index
In order to drive forward process standardization within the European Aerospace
industry and based on its Supply Chain solution’s maturity, one single Supply Chain
platform has been defined and co-funded by the Aerospace & Defense industry:
EADS, Safran, Thales and Dassault Aviation. AirSupply is the Supply Chain part of
BoostAeroSpace collaborative portal.
The setting-up of a common Supply Chain platform has been mainly triggered by a
will to increase the competitiveness of the European Aerospace & Defense players
Suppliers and clients will share supply chain data using the same data base and user
interface. The hub will help the industry to improve operations, predict and plan
capacity, fine-tune delivery quantities and dates, as well as track order status. Its
web-base interface will offer enhanced ergonomics and flexibility.
Astrium decided to be part of the first AirSupply deployment in 2012 for increasing On
Time delivery performance of its Systems & Equipments as well as Direct Materials
products.
The first functionality selected by Astrium is the electronic publication of Purchase
Orders, their acknowledgements, collaboration on delivery date and then Good
Receipt confirmation.
This logistic stream will be followed by a quality stream (collaboration on Non
Conformance before delivery).
The AirSupply service is provided by SupplyOn company, a specialized IT Supply
Chain Provider.
http://www.supplyon.com/
What is BoostAeroSpace? Index
BoostAeroSpace is a joint initiative of EADS, Dassault Aviation, Safran and Thales to
increase the European Aerospace & Defense competitiveness. The objective of this
common initiative is to build and promote the deployment of a common set of Supply
Chain Management (AirSupply), Product Lifecycle Management (AirDesign) and
Generic Collaboration (AirCollab) solutions for the European Aerospace & Defense
industry, their world-wide suppliers and their sub-tiers. As this set of common
solutions for the A&D extended enterprise will replace company individual ones,
where existing, BoostAeroSpace will drive the standardization and harmonization in
the European A&D industry.

More information on http://www.boostaerospace.com
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What about the deployment schedule & scope? Index
AirSupply integration with Astrium Procurement and MRP backend will be completed
before end of 2011.
A ramp-up phase will start during first quarter of 2012 with a limited number of
selected “pilot” suppliers. This will enable to check the good suppliers’ connection
procedure and migration to electronic Purchase Order process.
Then deployment will run at full speed from Q2 to Q4 2012, at a pace of 50 supplier
connections per month.
Which benefits & enhancements can suppliers expect? Index
AirSupply is the standard solution for European Aerospace & defense prime
contractors:
� Single process shared by all European A&D players and opened to worldwide
suppliers and sub tiers
� Collaboration on supply chain information identical for all
� Consolidated source of Astrium electronic orders and modification requests
A solution designed by and for A&D Supply Chain professionals:
� Measured on time delivery when under collaboration is improved in average
by a minimum of 5%
� Harmonization and standardization of core process, electronic workflow
improving operational cost for both supplier and customer
� For Astrium starting with Purchase Orders and Good Receipts, will be
complemented with quality collaboration
� Segregated and secured access to a web based solution in which data are
shared in real time between each customer-supplier relationship (not public
market!)
� Easy and smart user interface identical for customer and supplier,
customizable cockpit, user personal settings (profiles, alert management, email
notification)
� Tool available in 4 languages
An affordable platform:
� One-time registration charge of €100 + monthly fee of €35 (fix price up to
2015)
� E-training solutions an training materials included in monthly fee
� Free worldwide centralized support available 24h x 7d in 7 languages
� Astrium dedicated project team for facilitating suppliers deployment

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What are the business scope and process? Index
� Electronic publication of purchase order by Astrium buyer, visible from customer
and supplier in AirSupply
� In a collaborative way, Supplier updates the promised delivery date/quantity ;
Astrium can update contractual date/quantity when needed
� Both can accept or make a new proposal
� Once agreed, the dates/quantities are synchronized into SAP for visibility and
reporting feeding
� Information of material reception at Astrium visible from AirSupply

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What are the activities to be performed by the supplier before go
live?
Index
� Acknowledge Astrium notification letter
o Nominate one focal point
o Validate supplier’s own DUNS number to be connected for Astrium business
relationship
� Attend AirSupply information teleconference:
Astrium is delivering all necessary information to Supplier focal point such as:
o Functional scope
o Registration to AirSupply platform to be contracted with SupplyOn
o Validation of supplier data
o Deployment activities schedule
This private teleconference is also there for answering any supplier’s question.
� Accept standard contractual package granting access to AirSupply platform and
Astrium data :
o Sign SupplyOn Master Contract (GTCs and Service Specification)
o Acknowledge and accept Astrium standard Logistic Conditions (LCs)
� Select and perform User training:
o SupplyOn Webinars (free online training with conference call)
o Self training (free online platform)
o Classroom training (optional, not free)
� Prepare Roll-out:
o Nominate on Administrator
o Proceed with automated Supplier’s users registration
o Define access right management for each user
� Go live:
o Receive first Purchase Orders after Supplier activation and connection by
SupplyOn
o Validate connection success

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Is there any ramp up phase? Index
Yes, a pilot phase is planned for first Quarter of 2012 with a limited number of
suppliers. This phase is a ramp up phase running in the connection process.
It is not a pre-release trial before final tuning and delivery of the platform. The
platform is fully validated by the co-funders (EADS, Thales, Safran and Dassault
Aviation) before this pilot phase.
How pilots were selected? Index
A limited number of suppliers are selected in order to cover UK, French and German
Astrium operations for both Systems & Equipments and Direct Materials business.
The respective Astrium procurement people interfacing with these pilot suppliers are
Key Business Users, already involved in the project, for most of them, from the
process re-engineering phase started in 2009.
As a pilot supplier, what will be the activities? Index
AirSupply is fostering collaboration with the right balance between Suppliers and
Customers.
As such, pilot suppliers are playing a key role in escalating Voice of Suppliers.
Their right is to access the platform before full deployment and to be specifically
coached and supported during deployment.
Their duty is to give their feedback and lessons learned. They will participate as well
to communication publication.
The other tasks are similar to any other supplier:
What are the activities to be performed by the supplier before go live?
What about the software editor, SupplyOn? Index
With more than 7 500 customers in over 70 countries, SupplyOn is the largest
supplier of web-based services for supply chain management in the manufacturing
industries. Its solution portfolio covers purchasing, development, logistics, finance
and quality, and facilitates transparent and efficient communication with business
partners.
SupplyOn handles transactions worth of over €50 billion annually. In 2010, the
company based in Hallbergmoos near Munich generated a turnover in excess of €22

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million. SupplyOn customers include well-known industrial companies such as BMW,
BorgWarner, Bosch, Continental, DEUTZ, Georg Fischer, Kautex Textron,
MANN+HUMMEL, Schaeffler, Schindler, Tedrive, Webasto, Yazaki, ZF – and now
also developing into the Aerospace and Defence industry, starting with EADS and
Safran..
SupplyOn's web-based solutions are directly available without an IT project for a
rapid and inexpensive entry. The solutions can also be customized and are easily
integrated into internal ERP systems or existing employee or supplier portals via
defined interfaces.
Will suppliers have to sign contractual documents to access the
new platform? Index
Yes, as a prerequisite to access the AirSupply platform and Astrium data, suppliers
will have to:
� Sign SupplyOn Master Contract (GTCs and Service Specification)
� Acknowledge and accept Astrium standard Logistic Conditions (LCs)
What is the cost for suppliers? Index
A small fee is charged to suppliers:
� One-time registration charge of €100
� Monthly fee of €35 for connection to one customer whatever transaction volume
and number of DUNS.
This fee includes:
� An unlimited number of users
� A connection of all supplier worldwide locations to one customer for all its
worldwide locations.
� A customer group as EADS count for 1 customer, as consequence a supplier
company can connect to all EADS divisions with the same connection and only 1
monthly fee.
� A professional support

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What about external training and associated costs, means and
planning? Index
� Webinars by processes (2x2 hours, WebEx session) – included in SupplyOn fees
� Self-service training (interactive training movies) – included in SupplyOn fees
� Online documentation are included in suppliers’ fees – included in SupplyOn fees
� Suppliers can choose a “ 1-day or 2-day classroom training” option – additional
cost
What IS IT requirement for accessing AirSupply platform? Index
AirSupply platform needs a computer with internet access
No additional software is necessary; the access to AirSupply is done with a web
browser.
Is it possible to download data from AirSupply platform? Index
Yes, all information you have access to can be retrieved for each of your customers
in just one click or printed out in a clear format.
As examples, this is enabling you:
- To prepare yourself quickly and comprehensively for your customer meetings.
- To make sound decisions regarding your business relationships on the basis of
comprehensive and up-to-date information
What is the level of confidentiality of AirSupply platform? Index
To ensure data confidentiality, SupplyOn protects all data transmitted to and from the
platform by means of strong encryption (at least 128 bit SSL). SupplyOn ensures
access to the platform systems by means of individual user accounts with user ID
and password or by trust relationship with an external portal. Users are governed by
a role concept that grants each and every user specific rights to use individual
services and to access certain data. A role concept is defined for each of the
services. SupplyOn employs multi-level firewall architecture to protect the systems
and the data stored in the platform databases against unauthorized access. By
combining a number of different security measures, data confidentiality is maintained
at a very high level.
This platform is not yet accredited for military classified information exchanges.

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Who is managing supplier user access rights: supplier or
customer? Index
A supplier administrator is responsible for managing users, with a strong support
service.
In case of multiple DUNS, will the supplier has to declare all their
DUNS before connection? Index
No, only the active business relationships which are planned to be deployed are to
be declared.
If business is developed for others DUN they could be added later.
The pricing is independent from the DUNS tree. The Monthly fee is €35 for
connection to one customer whatever the number of DUNS.
What kind of support will I have? Index
SupplyOn provides its users with a hotline in seven different languages (German,
English, French, Spanish, Italian, Portuguese and Chinese).The hotline is available
24/7 and assists you quick and competent, if you have any questions concerning
AirSupply.
Furthermore, the Astrium dedicated project team could be contacted by mail:
leansc@astrium.eads.net
There is also a website dedicated to Astrium suppliers:
http://www.astrium.eads.net/en/supplier_access/airsupply.html