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Information services<br />

Building knowledge among India’s smallholder farmers<br />

Lack of information is a major barrier to improving yields and therefore incomes<br />

for India’s smallholder farmers. Since 2007, the Reuters Market Light (RML) mobile<br />

information service has helped many farmers overcome this challenge by delivering<br />

personalised agricultural advice and news, local weather forecasts and updates on<br />

market prices direct to their phone.<br />

In India, around 95% of farmers work landholdings of four<br />

or less hectares 46 . For these farmers, getting access to the<br />

information they need to make informed decisions can be a<br />

major challenge, particularly if they have low literacy levels or<br />

live in remote areas.<br />

With RML, farmers receive around five SMS alerts a day with<br />

information that can help them to plan their planting and<br />

harvesting, improve crop cultivation, manage pest and disease<br />

outbreaks, access government subsidies and negotiate better<br />

prices for their crops. This includes local weather forecasts and<br />

market prices, as well as advice on the latest farming techniques.<br />

Information is provided in real time and is highly personalised<br />

thanks to RML’s network of 300 agriculture specialists and<br />

content developers. <strong>Farmers</strong> can select from around 35<br />

parameters to tailor the information to their needs, including<br />

crop type, soil type, planting cycles, farm location and choice of<br />

markets. The service covers 450 different crop varieties and has<br />

information on prices for 1,300 local markets. Users can receive<br />

the information in one of nine local languages and can also<br />

contact a multilingual call centre for support and advice.<br />

<strong>Farmers</strong> pay a small subscription charge to use RML and can<br />

receive information alerts via SMS if they have a basic handset<br />

or, if they have a smartphone, via the recently launched myRML<br />

mobile app. RML also uses the data and insights gained on<br />

farmers, crops, markets and prices to provide commercial data and<br />

intelligence services to agribusinesses and financial organisations.<br />

RML was incubated at Thomson Reuters and, since 2013, has<br />

been an independent company. Planned developments to the<br />

service include predictive analytics services; for example, using<br />

data to predict pest outbreaks after certain weather conditions,<br />

enabling farmers to take preventative action, or predicting crop<br />

yields and quality so buyers of agricultural produce can plan<br />

ahead. RML is also exploring how the service could use data<br />

on farmers’ input requirements to enable bulk purchasing of<br />

fertilisers to reduce costs for farmers.<br />

The RML service has been recognised for its positive impact<br />

on small farmers with awards from organisations such as the<br />

United Nations Development Programme, the Financial Times<br />

and India’s Marico Innovation Foundation and NABARD.<br />

10 Vodafone <strong>Connected</strong> Farming in India

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