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Smartphone-enabled services<br />

Towards integrated, smartphone-enabled solutions<br />

The Vodafone <strong>Farmers</strong>’ Club in Turkey has generated an estimated $140 million in annual<br />

efficiency savings for farmers through mobile information services and support. Members<br />

benefit from a range of services integrated into a tailored package including smartphoneenabled<br />

services and an online marketplace.<br />

The Vodafone <strong>Farmers</strong>’ Club, a mobile price plan and services<br />

package, was launched in 2009 by Vodafone in collaboration<br />

with the Turkish Ministry of Food & Agriculture. It includes<br />

mobile products, information services, education activities<br />

and a loyalty club to help farmers save money and improve<br />

efficiency and productivity. <strong>Farmers</strong> pay a small monthly fee<br />

to subscribe.<br />

The <strong>Farmers</strong>’ Club information service enables members,<br />

including those in remote areas, to get information on the<br />

latest agricultural practices, weather forecasts and prices<br />

through an SMS alert service, with advice tailored to a farmer’s<br />

local area and crop types.<br />

Members can also purchase affordable and hard-wearing<br />

handsets that have been specially designed to cope with life<br />

on the farm, and Vodafone has worked in partnership with<br />

Sekerbank, to offer an annual billing option. This means farmers<br />

can postpone paying their mobile bill until harvest time, when<br />

their income is highest.<br />

To keep farmers engaged in the service and encourage new<br />

members, there are regular competitions and lottery events,<br />

with six club members a year winning a tractor for their farm.<br />

A Vodafone <strong>Farmers</strong>’ Club truck tours farming communities<br />

around Turkey to raise awareness of the offer and provide<br />

training to help farmers get the best value from the service. This<br />

has played an important role in raising awareness and engaging<br />

rural communities.<br />

A major challenge for farmers is lack of market access, leaving<br />

them reliant on middlemen. This means they often get lower<br />

prices for their produce and can lose out on sales altogether if<br />

middlemen choose not to buy their harvest. The <strong>Farmers</strong>’ Club<br />

helps tackle this by providing information and transparency<br />

on market prices, and has developed an online SMS-based<br />

marketplace for peer-to-peer sales, tarimsalpazarlama.com.<br />

<strong>Farmers</strong> can advertise their produce, machinery, equipment and<br />

goods directly to buyers via a simple text.<br />

Vodafone Turkey has also launched the Vodafone Farming<br />

Guide Android app through which smartphone users can<br />

access all the <strong>Farmers</strong>’ Club information services and check<br />

the latest news and offers whenever it suits them. Over time<br />

this will generate farm-level data that can be used to further<br />

tailor and improve information and other mobile services. It will<br />

also enable improved functionality on the marketplace site,<br />

allowing users to gain a better idea of the quality and type of<br />

produce advertised.<br />

30 Vodafone <strong>Connected</strong> Farming in India

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