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bits & bytes - Ping! Zine Web Tech Magazine

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usiness around them), work from the<br />

bottom up, structuring your business and<br />

setting your prices to match. I guarantee<br />

you that you’ll have a much greater chance<br />

of success, just by following this first step<br />

alone.<br />

Step two involves locating any<br />

efficiencies and advantages that your<br />

hosting services might offer without any<br />

value-add. Do you use particularly fast<br />

servers and internet connections? Are you<br />

using proprietary control panel software?<br />

Do you offer unlimited e-mail accounts<br />

and MySQL databases? Examine your<br />

offerings and look for those things that<br />

would immediately attract your attention if<br />

you were shopping for a hosting provider<br />

yourself. Pull out a sheet of paper and<br />

write down everything you can think of<br />

that stands out to you.<br />

This is a fairly simple and easy-tounderstand<br />

step, so that’s all the time I’ll<br />

spend on it. If you can’t locate anything<br />

in this area, don’t worry – it doesn’t mean<br />

you’ll go the way of the dodo bird – just<br />

keep reading!<br />

The third thing you’ll want to do is<br />

decide which market you’re going to target.<br />

Are you going to host real estate websites,<br />

chiropractic websites, small e-commerce<br />

websites, or something else? Or, are you<br />

going to strive to cater to everybody?<br />

While the latter can be a very profitable<br />

strategy for many, there are already many<br />

hosting providers who have found greater<br />

success by specializing in a certain niche.<br />

For instance, a while back I came across<br />

a company that had just started a host for<br />

garage bands. As long as they advertise in<br />

the right places (where these bands will<br />

see the ads), they should have no problem<br />

competing and carving out a niche for<br />

their business. This is the only host I<br />

know of that is targeting this market (and<br />

likely the only host many are likely to find<br />

targeting garage bands). The lesson is that<br />

targeted marketing works if you can make<br />

an emotional connection between your<br />

potential customers and your service.<br />

Once you know who you’re selling<br />

to, the fourth step is very simple. Ask<br />

yourself what website-related services<br />

you can add to your hosting packages to<br />

entice your target market to purchase from<br />

you. This is where the value-add really<br />

comes into play. What will set you lightyears<br />

apart from your closest competitors?<br />

Perhaps you can offer a budget-priced<br />

website hosting/design package where<br />

you provide both their website hosting<br />

and design a simple website for them. Or,<br />

perhaps join forces with SubmitNet or<br />

Template Monster, through their affiliate<br />

programs, and offer their products to your<br />

hosting clients once they have signed up<br />

for hosting. My company has done this,<br />

not only to differentiate our offerings, but<br />

also as another way to pull folks into our<br />

website – and it works! Find something<br />

that is beneficial by itself, and then make<br />

sure it is relevant to your target market.<br />

Depending on the impact of the items you<br />

choose, you may need just one – or you<br />

may need several.<br />

The possibilities in this area are<br />

absolutely endless. The main thing is to be<br />

creative and come up with combinations<br />

that you know your target market will<br />

love. Know your market, and this will be<br />

easy. As long as you’re making money,<br />

providing affordable services, and keeping<br />

your clients happy, there’s nothing to lose,<br />

and a whole lot more to gain! Happy<br />

hosting!P!<br />

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www.pingzine.com 29

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