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bits & bytes - Ping! Zine Web Tech Magazine

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likely move to the most expensive<br />

Non-Qualified category, regardless of<br />

whether it was swiped or hand-keyed<br />

by the cashier.<br />

Step 2: Understand how these rates<br />

work with your business.<br />

Because most of you reading<br />

this article are probably not selling<br />

hockey sticks in a retail environment,<br />

it is worthwhile to review how these<br />

rate categories affect internet based<br />

transactions.<br />

The first thing to understand is that<br />

processing rates are generally higher<br />

for an internet merchant than for a<br />

merchant that swipes all transactions.<br />

Typically, internet transactions are<br />

classified as Mid-Qualified in the case<br />

of consumer cards, or non-qualified if<br />

they are reward program or corporate<br />

cards. So, if you do not swipe credit<br />

cards in a face-to-face setting, and<br />

someone is trying to sell you on a<br />

1.64% Qualified rate, you’re probably<br />

best to run away, because very few (if<br />

any) of your transactions will be in this<br />

rate category!<br />

Unfortunately, a great many<br />

merchants are lured with low Qualified<br />

rates, while the Mid-Qualified and<br />

Non-Qualified rates are significantly<br />

higher. To avoid surprises on your<br />

monthly merchant statement, it’s<br />

critical that you understand all possible<br />

rate categories and how your processor<br />

will classify transactions.<br />

Once you are satisfied with your<br />

Mid-Qualified and Non-Qualified<br />

processing programs, you want to<br />

ensure that you receive the decreased<br />

cost for “offline” debit transactions. As<br />

we stated earlier, Visa and MasterCard<br />

lowered the costs for these rates,<br />

however most processors are not<br />

passing the savings to the merchant.<br />

This is particularly distressing in light<br />

of our research – we have found that<br />

the average hosting company accepts<br />

internet debit payments for as much as<br />

thirty percent of their overall business.<br />

Moreover, after having seen hundreds<br />

of credit card processing statements<br />

specifically from hosting companies,<br />

we can report that only a handful<br />

of them have had the Internet debit<br />

rate correctly segregated, and even<br />

fewer have had the appropriate cost<br />

associated. Thus, leveraging the new<br />

rate structure can almost always have<br />

a very positive impact on your bottom<br />

line.<br />

Step 3: Make the new debit rate<br />

work for you.<br />

The easiest way to confirm that you<br />

are receiving the decreased cost for<br />

debit sales is to review your monthly<br />

merchant statement. The debit rate<br />

should be identified as a separate<br />

category, and be billed at a lower rate<br />

than your other sales. One still needs<br />

to be cautious, however! We have seen<br />

numerous advertisements and emails<br />

trying to lure in companies, by offering<br />

a low two-tiered plan. In other words,<br />

they offer a median priced Qualified<br />

and Non-Qualified rate, but they are<br />

not reporting a Mid-Qualified or Debit<br />

rate. In cases like this, the processor<br />

is capitalizing on your debit sales<br />

as opposed to passing the additional<br />

savings on to your business.<br />

To avoid the problems of a two-tiered<br />

system, be sure that you work with a<br />

three-tiered program: one that provides<br />

you the cost for a Debit transaction, a<br />

Mid-Qualified transaction, and a Non-<br />

Qualified transaction.<br />

To view a few examples of<br />

competitive debit rate programs being<br />

offered in this hosting industry, visit<br />

either 1) ModernAuthorize at http://<br />

www.modernauthorize.com (Click<br />

on the American flag) or 2) SWsoft<br />

at http://www.bluepay.com/landings/<br />

swsoft/programSWsoft.html<br />

Step 4: Make sure you are partnering<br />

with the right providers.<br />

Akin to almost any product you<br />

purchase for your business, the closer<br />

you get to the source, the lower your<br />

transaction processing cost will<br />

be. Unfortunately, many hosting<br />

companies purchase their payment<br />

processing services from sales agents<br />

and/or resellers that may be three or<br />

four levels down from the source.<br />

That means your business is filling<br />

the pockets of those independent sales<br />

agents, as opposed to building your<br />

bottom line.<br />

It can thus be very valuable to find out<br />

from who you purchase your payment<br />

gateway and merchant account. If you<br />

are not buying from the source (i.e.<br />

the direct merchant account provider<br />

and the author/development company<br />

behind the payment gateway), it may<br />

be time to look for another provider.<br />

By taking this step, you will inevitably<br />

be able to save on your processing<br />

costs. P!<br />

PING! ZINE WRITER BIO<br />

BluePay is a market-leading provider of direct payment processing<br />

solutions. With a focus on the ISP and Hosting markets, BluePay<br />

offers some of the most cost effective payment processing<br />

solutions available today. In addition, BluePay can customize<br />

their payment gateway to address any payment-processing<br />

environment. You can contact BluePay at http://www.bluepay.<br />

com or toll free at 866-613-5422.<br />

www.pingzine.com 53

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