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Frequently<br />
Asked<br />
Questions.<br />
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W<strong>here</strong> is the closest Bureau de Change?<br />
T<strong>here</strong> is an onsite bureau de change at the Business Service’s<br />
desk, located on level 0, within the central boulevard.<br />
For further information see page 10.<br />
W<strong>here</strong> is the closest supermarket?<br />
<strong>ExCeL</strong> <strong>London</strong> has two onsite supermarkets (Nisa and Tesco).<br />
They offer a wide range of products including food, toiletries<br />
and medication. Both supermarkets are located at the west<br />
end of the <strong>ExCeL</strong> site – a 5-minute walk from the west (glass<br />
pyramid) entrance.<br />
W<strong>here</strong> is the closest pharmacy?<br />
The closest pharmacy is located on Freemasons Road, opposite<br />
Custom House for <strong>ExCeL</strong> DLR station – approximately 5-minutes<br />
walk from the west (glass pyramid) entrance.<br />
W<strong>here</strong> is the nearest post office?<br />
The closest post office is located on Freemasons Road, opposite<br />
Custom House for <strong>ExCeL</strong> DLR station – approximately 5-minutes<br />
walk from the west (glass pyramid) entrance. An onsite post box<br />
is located at west taxi rank and stamps are available to buy from<br />
the Business Service’s desk, located on level 0, within the central<br />
boulevard.<br />
How can I arrange shipping?<br />
You can ship any items via Agility Fairs & Events Logistics. They<br />
are a specialist event and exhibition freight handling contractor<br />
based onsite at <strong>ExCeL</strong> <strong>London</strong>. Further information, including<br />
contact details, is available on page 9.<br />
Bett 2013 City Guide<br />
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Is t<strong>here</strong> anyw<strong>here</strong> onsite that<br />
I can get a haircut or beauty treatment?<br />
<strong>ExCeL</strong> <strong>London</strong> has a hairdressers and beauty salon located<br />
onsite. VA Salon is located on the dock edge at the west end of<br />
the <strong>ExCeL</strong> site – a 5-minute walk from the west (glass pyramid)<br />
entrance. For more information see page 13.<br />
W<strong>here</strong> can I order flowers from?<br />
<strong>ExCeL</strong> <strong>London</strong> has an onsite florist. Oldacre provides flower<br />
arrangements and plant displays for exhibitions, conferences,<br />
and events. For more information see page 13.<br />
Is t<strong>here</strong> a printer onsite?<br />
Yes – please contact complete studio graphics, based onsite<br />
at <strong>ExCeL</strong> <strong>London</strong>, for any last minute print requirements.<br />
For more information, including contact details, see page 10.<br />
Is t<strong>here</strong> somew<strong>here</strong> onsite that I can purchase<br />
adapters, extension leads and charge my phone?<br />
For all of the above, visit the Business Service’s desk, located on<br />
level 0, within the central boulevard. For further information,<br />
including a full list of services, see page 10.<br />
Do you offer free Wi-Fi?<br />
During your visit, stay connected<br />
with free venue Wi-Fi, available in the<br />
central boulevard. Scan this QR code<br />
or ask at our information desks for<br />
further information.<br />
W<strong>here</strong> can I buy theatre tickets from?<br />
Visit the Official <strong>London</strong> Theatre website<br />
www.officiallondontheatre.co.uk – to buy tickets for all the<br />
major West End shows, including exclusive ticket offers.<br />
See page 64 for further information.<br />
What’s the <strong>London</strong> Pass?<br />
The <strong>London</strong> Pass offers entry to over 50 of <strong>London</strong>’s top<br />
attractions without further payment. Top sites include the<br />
Tower of <strong>London</strong>, St Paul’s Cathedral, Thames River Cruises,<br />
<strong>London</strong> Zoo and Westminster Abbey. <strong>London</strong> Passes are<br />
available to buy from the Business Service’s desk, located<br />
on level 0, within the central boulevard.<br />
For further information see page 65.<br />
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