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Summary<br />

18<br />

AMMJ<br />

May 2013<br />

How do you create risk intelligence<br />

and risk intuition?<br />

Bruce Scheneir, a well know British<br />

commentator on security and risk, talks<br />

about people having a natural intuition<br />

about risk. It may fail at times due to a<br />

variety of cognitive biases, but for normal<br />

risks that people regularly encounter, it<br />

works surprisingly well: often better than we<br />

give it credit for. viii<br />

Let’s relate this concept to a work<br />

environment. Co-workers often understand<br />

the risks better than a manager does. They<br />

know what the real risks are at work, and<br />

that they all revolve around not getting the<br />

job done. Those risks are real and tangible,<br />

and employees feel them all the time.<br />

To create high levels of risk intuition<br />

behaviour, asset managers need to be<br />

encouraged to show risk intelligence.<br />

They need to be empowered to challenge<br />

both their own and others assumptions,<br />

to maintain a constant vigilance, & to be<br />

mindful of the potential for harm in all<br />

situations.<br />

Asset managers should be<br />

allowed to be what they<br />

once were – trusting in their<br />

judgement, masters of their<br />

local universe, knowledgeable<br />

about all factors relevant to and<br />

affecting their assets, but with<br />

sufficient rational and emotional<br />

skills to judge what is significant,<br />

and to eliminate what is not.<br />

Conclusions<br />

Asset management is inherently a risk based<br />

decision making process. Risk is a key<br />

element in every aspect of the scope or asset<br />

management. Risk management underpins asset<br />

management standards, and must increasingly be<br />

demonstrated when procuring asset management<br />

services.<br />

Practitioners in asset management are more<br />

inclined to consider uncertainty relating to a<br />

course of action than perhaps many other<br />

professionals, normally because their training<br />

and experience biases them towards structured<br />

approaches and avoidance of an unplanned<br />

outcome. Risk and asset managers are<br />

characterised by a disciplined approach to<br />

problem identification, to assessing options and<br />

to determining the right solution for a given set of<br />

circumstances.<br />

Risk and asset managers are surrounded in this<br />

discipline by formal policy, guidelines, procedures<br />

and standards that all reflect a rational and<br />

conventional approach to risk management.<br />

This formality constitutes an empirical approach,<br />

necessary as the foundation but not completely<br />

effective in an ever-changing workplace.<br />

However, risk and asset management practitioners may be less<br />

inclined to embrace formal risk management procedures if they are<br />

overly prescriptive and can direct risk thinking to ‘slices of risk’ rather<br />

than the whole pie. Faced with the ineffective formality of procedure,<br />

risk and asset managers in asset intensive organisations often adopt<br />

an unconventional approach to assessing a situation and making<br />

a judgement of the best course of action. Armed with more highly<br />

developed intuition and intelligence about the risks, people in these<br />

roles are better able to deliver the value based outcomes demanded<br />

of operators of physical assets.<br />

Risk intuition is an essential characteristic in good asset<br />

management. The pre-requisite skills of risk intelligence and<br />

organisational behaviours such as collective mindfulness, should<br />

and do contribute significantly to the effectiveness of asset<br />

management functions.<br />

Think about your interest in reading this paper Is it about discovering<br />

more of the empirical approaches to risk and asset management<br />

in your guise as a rational being, or is it about connecting to the<br />

less tangible aspects of the practice of asset management in your<br />

alternate guise as an emotionally intelligent being.<br />

References<br />

i Knights. F, ‘The limitations of scientific methods in economics’,1999<br />

ii Knights. F., ‘Risk, uncertainty and profit’, 1965<br />

iii Gisela Böhm and Wibecke Brun , ‘Intuition & affect in risk perception &<br />

decision making’, Faculty of Psychology, University of Bergen,<br />

Judgment & Decision Making, vol3 no1, Jan 2008, pp. 1-4.<br />

iv F Funston & S Wagner, ‘Surviving and thriving in uncertainty – Creating<br />

the risk intelligent enterprise’, John Wiley & Sons, 2010, p62<br />

v Nassim. T., ‘The Black Swan: The impact of highly<br />

improbable events’, Random House Publishers, 2007<br />

vi Episteme, http://www.episteme.ca/ cblog/index.php?/<br />

archives/54- Instinct-and- Intuition.html<br />

vii Walter V. “Bud” Haslett, ‘Risk Management: Foundations for a<br />

Changing Financial World, JohnWiley & Sons, Sep 2010<br />

viii Schneier, B., ‘Risk Intuition’, The Guardian, Aug 2009, UK<br />

Greg Williams is the Director, Risk and Capital Management,<br />

PricewaterhouseCoopers (Australia)<br />

greg.williams@au.pwc.com<br />

Based on a Paper Presented at the 2012 ICOMS Conference<br />

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