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AMMJ<br />

July 2013 Issue<br />

Asset Management & <strong>Maintenance</strong> <strong>Journal</strong><br />

This is a Subscribing Member’s version of the AMMJ -<br />

Go to page 19 for details of the benefits of being a<br />

Subscribing Member of the AMMJ and gain<br />

access to the AMMJ Knowledge Centre<br />

Go To Contents Page<br />

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AMMJ<br />

July 2013<br />

MAINTENANCE AND<br />

RELIABILITY<br />

3<br />

9 Leadership Principles<br />

for a <strong>Maintenance</strong> and<br />

<strong>Reliability</strong> Program<br />

6<br />

A Day In The Life Of A<br />

<strong>Maintenance</strong> Planner -<br />

What Does A Planner Do<br />

11<br />

Back To The Future<br />

12<br />

5 Tips To Prepare For<br />

Root Cause Analysis<br />

Success<br />

14<br />

Risk intuition - blurring<br />

the lines between<br />

procedure and practice<br />

19<br />

Be An AMMJ Subscribing<br />

Member<br />

Click On The Page<br />

Number or Title To Go<br />

To That Page<br />

20<br />

Unlocking The Value<br />

In Your Organisation’s<br />

Information Assets<br />

25<br />

How RCM Can<br />

Be Implemented<br />

Successfully<br />

27<br />

Ultrasonic Condition<br />

Monitoring<br />

32<br />

The Perils Of Mean Time<br />

Between Failure - Part 1<br />

35<br />

<strong>Maintenance</strong> Semminars<br />

37<br />

<strong>Maintenance</strong>, Asset<br />

Management and<br />

<strong>Reliability</strong> - NEWS<br />

PLANT ENGINEERING<br />

AND SERVICES<br />

48<br />

Upgrading Of An Existing<br />

Hydraulic Actuator<br />

50<br />

Drive Asset Performance<br />

51<br />

Selection of Bearing Type<br />

52<br />

Equipment & Services<br />

for Plant and<br />

Buildings - NEWS<br />

REPORTS AND<br />

RESEARCH PAPERS<br />

57<br />

A 63 Page Practical Guide<br />

To Shaft Alignment<br />

<strong>Maintenance</strong> Labour Hours<br />

Analysis: A Research<br />

Case Study Of Schedule<br />

Compliance<br />

Asset Identification,<br />

Tracking, Monitoring and<br />

Management<br />

58<br />

AMMJ Information Page<br />

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Go To Last Page


3<br />

AMMJ<br />

July 2013<br />

Today’s manufacturing companies face<br />

unparalleled business challenges in their<br />

struggle to create value for owners and<br />

stakeholders. While a world marketplace has<br />

resulted in lower cost and more options for<br />

consumers, global competition has placed<br />

unrelenting pressure on manufacturers to lower<br />

cost and eliminate inefficiencies.<br />

In recent decades the search for competitive<br />

advantage has resulted in large investments in<br />

manufacturing technology and infrastructure.<br />

While these investments have been<br />

considerable, many facilities have not achieved<br />

their anticipated return on investment (ROI).<br />

Project start-ups are often extended, O&M costs<br />

are higher than expected and plant reliability is<br />

lower than needed to meet production targets.<br />

In short, many of these investments did not<br />

meet the level of performance needed to meet<br />

the ROI hurdle rates.<br />

9 Leadership<br />

Principles for a<br />

Successful<br />

<strong>Maintenance</strong><br />

& <strong>Reliability</strong><br />

Program<br />

Paul Casto Meridium www.meridium.com<br />

One critical aspect of high performing assets is<br />

an effective <strong>Reliability</strong> and <strong>Maintenance</strong> (R&M)<br />

program.<br />

R&M programs vary in size and complexity but<br />

a distinguishing characteristic of successful<br />

programs is effective leadership. Today’s R&M<br />

leaders must deal with the loss of their critical<br />

knowledge base to retirement, a constant drive to<br />

reduce costs and capital expense, and regulations<br />

to reduce risk to workers and the environment<br />

while at the same time manage their corporate<br />

image. The tool box of today’s R&M leaders<br />

needs to include skills for change management,<br />

organizational integration, improving work<br />

processes, stakeholder management, building<br />

stronger interdepartmental relationships<br />

and instilling sustainability into the fabric of<br />

the organization. This isn’t the maintenance<br />

organization my dad worked in.<br />

When asked to write a series of articles focusing on<br />

the role of leadership in successful R&M organizations,<br />

I was reminded that it’s not unlike the role leadership<br />

plays in our personal lives. There too, leadership is a<br />

distinguishing element of our success and the principles<br />

work in both environments.<br />

As we consider this subject, we should reflect on the<br />

numerous people we’ve worked for in the past. Imagine<br />

if these people called us tomorrow and said they needed<br />

us. It’s the people we would immediately want to go to<br />

that were the best leaders. These are the people who<br />

took the time to develop us, discipline us, serve us and<br />

teach us.<br />

Leading your <strong>Reliability</strong> & <strong>Maintenance</strong><br />

Organization<br />

Learning about leadership in asset management<br />

started early in life for me. My dad and older brother<br />

both had distinguished careers in the maintenance of<br />

process plants. I remember the stories told at the dinner<br />

table about the plant, managers, jobs, peers, injuries,<br />

frustrations and the delight of a job well done.<br />

Over the years I have unexpectedly met people who<br />

worked with my dad. They remember him as one of the<br />

finest craftsman they ever worked with, a man who knew<br />

equipment, could fit pipe and weld anything.<br />

But the stories they tell about him aren’t about his skill as<br />

a craftsman but rather they are about a tireless worker<br />

who seemed to know more about the plant equipment<br />

than the maintenance managers, who was always<br />

teaching the other guys, who would go the extra mile to<br />

help on a job and who was concerned about his peers<br />

both inside and outside of work.<br />

It is these stories that led me to think about the<br />

leadership principles that my dad had taught me at the<br />

dinner table.<br />

The people who master these nine principles are well<br />

on their way to being strong leaders within their R&M<br />

organizations.<br />

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4<br />

AMMJ<br />

July 2013<br />

1. Watch their feet<br />

This principle has stuck with me over time because<br />

it makes so much sense. What it means is to watch<br />

and see if leaders do what they say. We’ve heard<br />

many versions of this principle but it’s important to<br />

remember because people will do what they “see”<br />

their leaders doing. If craftspeople see their leaders<br />

cutting corners, taking shortcuts and allowing<br />

procedures to be ignored, they will too.<br />

People are watching what we do.<br />

2. Even managers should do some real<br />

work once in a while<br />

People want to work for leaders who they know will do<br />

the work required to earn the respect of the team they<br />

are leading. As a leader, never let it be said that we<br />

ask our team to do things that we won’t do, to develop<br />

skills that we won’t develop, to get certifications that<br />

we won’t work to get, to spend endless hours in the<br />

plant while we’re at home, or to work with broken<br />

processes and systems that we’d never put up with.<br />

It’s good practice for leaders to spend time on the<br />

floor, at times run a crew and experience firsthand<br />

what it is like to perform maintenance work.<br />

People will follow leaders who work to<br />

earn their respect.<br />

3. Look at who’s working for him/her<br />

That is, the quality of a leader can be seen in those<br />

people he/she surrounds themselves with. This is<br />

one of my favorite principles as it has proven true<br />

more than once over my career. Effective leaders<br />

are always on the lookout for good people. The best<br />

leaders want the brightest people on their team. They<br />

aren’t challenged by smart, talented people. They<br />

want people on their team that push him/her to work<br />

hard to stay ahead of them. An interesting result of<br />

following this principle is that our potential is often<br />

determined by the team we surround ourselves with.<br />

You are who you surround yourself with.<br />

4. Let them do their job<br />

How many times have you heard employees<br />

say, “I just do what they tell me.” This is<br />

a learned trait that almost always comes<br />

from poor leadership. Typically what these<br />

employees are really thinking but not saying<br />

is, “If they’d just get out of the way and let<br />

me do my job, I could make them a lot of<br />

money.” It is our job as leaders to prepare,<br />

train, teach and mentor our teams to do the<br />

job that’s asked of them. And when they<br />

are ready, we need to let them, and expect<br />

them, to do their jobs.<br />

A leader has to know when to<br />

give up control.<br />

5. Now that’s a guy you<br />

want to work for<br />

This is an interesting principle that<br />

I’ve come to see as a combination<br />

of things. First, have you ever<br />

noticed that the best leaders often<br />

work for other really good leaders?<br />

Maxwell says that strong leaders<br />

naturally follow stronger leaders<br />

and I think that’s true. But perhaps<br />

more importantly, I’ve noticed that<br />

it’s often not the project people want<br />

to work on but rather the person,<br />

the project leader, which people<br />

want to work for.<br />

The leader often has a vision for<br />

what he/she wants to accomplish.<br />

The team wants to work for the<br />

leader first, then the vision.<br />

People follow the leader first,<br />

then the vision.<br />

6. If you want them to follow you,<br />

you’ve got to show up every day<br />

When I heard my dad say this it was often followed closely by other<br />

sayings like “Rome wasn’t built in a day” and “hard work covers up<br />

a lot of mistakes.” My family didn’t have super smart genes, but<br />

we did have plenty of hardworking genes, so I got the point of this<br />

one pretty quickly. Our credibility as leaders doesn’t come with a<br />

diploma. It comes through hard work and that hard work builds up<br />

credibility over time, one situation at a time.<br />

So when we make a mistake (and we’ll make plenty of them) the<br />

ability to say “I was wrong” or “I’m sorry” can leverage the hard<br />

work we’ve done over time.<br />

Leading people is really hard work.<br />

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5<br />

AMMJ<br />

July 2013<br />

7. Give the credit where<br />

credit is due<br />

I feel most passionate about this<br />

principle. I can hear my dad saying,<br />

“Don’t take credit for what’s not<br />

yours.” It is a sign of insecurity<br />

and greed when a person in a<br />

position of authority takes credit for<br />

the work of his/her subordinates.<br />

Nothing creates more animosity or<br />

undermines the critical relationships<br />

leaders need than this behavior.<br />

I’ve never understood people<br />

who conduct themselves this way<br />

because there is no greater pleasure<br />

than seeing a person that you’ve<br />

been mentoring be successful.<br />

Don’t ever take credit for other<br />

people’s work;<br />

no matter what, don’t do it - ever.<br />

8. He cares about the crew<br />

This is my personal favorite and<br />

one of the most important of all the<br />

leadership principles. It was also one<br />

of the hardest for me to understand<br />

and learn. It simply means that the<br />

leader cares about his/her people<br />

beyond the workplace. For many<br />

years this was one of the weakest<br />

aspects of my leadership style. We<br />

can get so busy, so overwhelmed<br />

with things to be done, so focused<br />

on work that we lose sight of the<br />

needs that people working for us<br />

can have. It is our responsibility as<br />

leaders to develop relationships<br />

within our team and to care about<br />

our team members as individuals. I<br />

learned the value of this principle in<br />

reverse when a few years ago some<br />

young leaders on my staff cared about<br />

me when I needed it most. It is an<br />

important lesson that I will never forget<br />

& will be eternally grateful for.<br />

Lead with your heart.<br />

9. “I’d walk over hot coals<br />

for that guy”<br />

I saved the best one for last. It took me<br />

a lot of years to understand this one.<br />

We’ve all worked for someone that<br />

we’ve said this sort of thing about, but<br />

in my case, I didn’t really understand<br />

why I felt that way. In the case of this<br />

principle, I learned the saying from<br />

my dad, but my dog taught me the<br />

meaning. If you’ve ever had a pet that<br />

you’ve grown close to you realize that<br />

they’d do just about anything for you<br />

and it’s because they trust you to look<br />

out for their best interest.<br />

It’s the same with leaders. The reason<br />

that we’d “walk across hot coals” for<br />

some of them is that we know our<br />

mentors want the best for us and that<br />

they’d take of their shoes and walk over<br />

the hot coals with us if we needed them<br />

to. To build trust, leaders must display<br />

competence, develop a connection<br />

with their team and above all have<br />

character.<br />

Trust is the most important<br />

part of leadership.<br />

About the author<br />

Paul Casto,<br />

VP Value Implementation,<br />

Meridium Is a leading practitioner<br />

in reliability and maintenance<br />

improvement methodologies.<br />

www.meridium.com<br />

info@meridium.com<br />

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A Day In The Life Of A<br />

Doc Palmer<br />

Richard Palmer and Associates<br />

USA<br />

6<br />

AMMJ<br />

July 2013<br />

<strong>Maintenance</strong> Planner<br />

So, what DOES a planner do?<br />

Industry wisdom claims that the process<br />

of planning and scheduling dramatically<br />

improves maintenance productivity. But<br />

what exactly does a planner do throughout<br />

the day?<br />

This narrative follows a planner through a normal<br />

day to see. It also identifies the planning principles<br />

and concepts along the way. When properly put<br />

into practice, these principles and concepts help<br />

the high performing maintenance organization<br />

make planning work.<br />

<strong>Maintenance</strong> planner Terry Smith arrived at work<br />

Wednesday morning looking forward to another<br />

day helping the maintenance department boost its<br />

productivity with planned work orders.<br />

After checking his e-mail, he opened the CMMS<br />

to find new AUTH (code) work orders for the<br />

mechanical crafts. These were the ones waiting for<br />

him to plan.<br />

There were several “reactive” as well as<br />

“proactive” type work orders.<br />

Terry could quickly sort out the reactive work orders<br />

because another planner had come in earlier to<br />

“code” the new work orders.<br />

Terry needed to go ahead and plan the three reactive<br />

work orders almost immediately, certainly before<br />

lunch.<br />

The marching orders for reactive work were:<br />

Peek at the history.<br />

Peek at the job.<br />

Put on a plan.<br />

Above all, the planners must not slow down a<br />

crew that wanted to go ahead & work a job.<br />

(Of course, emergency jobs were not planned at all,<br />

even though the planner might help a crew find special<br />

information during the job execution, if requested.)<br />

Terry printed out a copy of each reactive job for note<br />

taking. The first job was a simple welding job and<br />

required only “minimum maintenance” attention.<br />

Someone wanted a handrail welded where it had<br />

come loose. It was a reactive job apparently in the<br />

sense that it was in a high traffic area and should not<br />

be roped off for long.<br />

The other two jobs needed “extensive maintenance”<br />

consideration. One was for a clogged polisher<br />

underdrain and the other for noticeably high vibration<br />

on a potable water pump.<br />

He might be able to find useful history for these two<br />

jobs. Thankfully, the originators recorded pertinent<br />

information on all the reactive work orders. Perhaps<br />

most importantly, they had identified all of the<br />

component tag numbers for the extensive jobs.<br />

This allowed Terry to scan the CMMS quickly for<br />

previous work order history. At this point, Terry was<br />

mainly interested in scanning the history descriptions for<br />

past failures, if any.<br />

That information might help him know what to look for<br />

when conducting his field inspection.<br />

Terry noticed the plant had worked on the Unit 2 polisher<br />

underdrain once before for clogging and on the pump<br />

twice before, once for vibration. Terry also glanced at<br />

the cost for previous work for any excessive expenses<br />

that might affect a repair choice he might consider.<br />

Nothing looked out of the ordinary.<br />

For the three reactive work orders, Terry then made a<br />

field inspection to “scope” them. He did this simply by<br />

taking the work order copies and viewing each job in the<br />

field.<br />

He mainly wanted to verify that the job was as described<br />

and then visualize how he would approach doing the<br />

work if he were the technician assigned. Also of interest<br />

would be any special circumstances, such as insulation<br />

removal or scaffolding needed.<br />

The handrail looked straightforward, but Terry noted the<br />

welder should have a safety harness and tie-off due to<br />

the elevation.<br />

Terry found the other jobs as well and felt that he had<br />

a perspective on what might be involved. This done,<br />

Terry returned to his desk in the planning office (separate<br />

planning department).<br />

For each job, Terry needed a job plan.<br />

By definition, for the “minimum maintenance” job there<br />

was no history and he would plan it from scratch.<br />

Terry began creating the plan by specifying a single<br />

welder for the craft and one hour for the time.<br />

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www.pwc.com.au/assetpartnership<br />

7<br />

AMMJ<br />

July 2013<br />

He then wrote a satisfactory procedure<br />

by merely stating that the job was to weld<br />

the handrail back in place.<br />

He remembered to add a requirement for<br />

the safety harness. Simple as it seemed,<br />

this was now a planned job.<br />

As in many cases, the craft technician<br />

did not need a detailed procedure as<br />

much as the crew supervisor needed<br />

craft and time specifications (weekly<br />

or daily scheduling). The supervisor<br />

needed this information to manage his<br />

crew productively. (But the welder would<br />

appreciate the safety “heads up.”)<br />

Terry then looked at the existing job<br />

plans in the CMMS history for the<br />

other two jobs involved.<br />

From this information and his personal<br />

experience (planner skill), he made a<br />

suitable plan for each job in the CMMS<br />

and attached it to the work order.<br />

He did this by insuring the job plan<br />

adequately explained the work needed<br />

and included easily available information.<br />

(Since this was reactive work, Terry<br />

did not go out of his way to find other<br />

technical data from O&M manuals.)<br />

Also, as in the case of most plans, he<br />

was careful to plan the general strategy<br />

of the job and not spend undue time<br />

including “how to” details unnecessary<br />

for a competent technician.<br />

In the history, Terry noticed that the last<br />

time the underdrain needed cleaning,<br />

the technician had managed to clean<br />

it without entering the confined space<br />

of the vessel. That had saved seven<br />

hours of technician time plus what it<br />

would have cost in time for a “confined<br />

space” permit and an extra person to<br />

watch the entry. Terry now could use<br />

a plan improved after a past learning<br />

experience.<br />

On the other hand, the pump history<br />

showed the impeller coming loose had<br />

caused a similar problem although it<br />

had not happened in the last two years.<br />

Terry presumed this was the cause<br />

of the current problem. In this case,<br />

while Terry was not going to have an<br />

“improved” plan, the history pointed him<br />

toward the most likely problem and also<br />

saved him time in creating a plan. After<br />

attaching the plan used last time for the<br />

pump, each job now had a “planned<br />

package.”<br />

Terry changed the status of each work<br />

order to PLANNED.<br />

After finishing up the reactive work<br />

orders, Terry began to close work<br />

orders previously completed by<br />

maintenance.<br />

The field technicians had been given<br />

printed paper work orders to carry in<br />

the field for execution of the jobs and to<br />

record feedback.<br />

These work orders had been handed<br />

back in to crew supervisors as the<br />

technicians completed jobs. The crew<br />

supervisors had marked the jobs as<br />

COMPLETE in the CMMS, but the<br />

planner still needed to close them.<br />

Simple, effective<br />

condition<br />

monitoring<br />

Artesis MCM is a new approach to Condition Monitoring,<br />

providing all the benefits without the high complication<br />

and cost of traditional systems.<br />

• Simple to install and use<br />

• Continuous monitoring and fault detection<br />

• Reliable automated fault diagnosis<br />

• Connects with other systems<br />

• Cost effective for widest range<br />

of equipment<br />

Contact: Stephen Young | PwC’s The Asset Partnership<br />

(+61) 2 8266 0442 | stephen.young@au.pwc.com<br />

A<br />

N<br />

S<br />

A<br />

D<br />

E V<br />

E L O P<br />

Y<br />

L O G<br />

E D<br />

T<br />

E C H N O<br />

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8<br />

AMMJ<br />

July 2013<br />

Terry scanned the written information<br />

(getting feedback) on repairs made,<br />

delays encountered, and parts and tools<br />

used for each job.<br />

Terry also knew that separate daily<br />

timesheets each technician completed<br />

would be entered into the CMMS by a<br />

clerk and assign labor costs to each<br />

work order.<br />

Along with parts charged from the<br />

storeroom, the CMMS would total the<br />

cost for each work order.<br />

It was critical to have history cost<br />

information to help guide future repair or<br />

replace decisions.<br />

On one job it was not clear what extra<br />

part the technician had used. Terry<br />

paged the technician to ask him so the<br />

plan for a future job would have the part<br />

available.<br />

After making changes to several of the<br />

existing job plans in the CMMS (using<br />

feedback), Terry gave the paper work<br />

orders to the planning clerk to type the<br />

written feedback onto each work order<br />

in the CMMS, mark them as CLOSE,<br />

and then discard the actual paper<br />

copies.<br />

Time for the morning break. Things<br />

were going at a good pace.<br />

Not only was all the reactive work<br />

planned before lunch, but Terry had<br />

been able to close out the finished<br />

work orders and would get a start on<br />

planning the other work orders.<br />

After break, Terry concentrated on the<br />

“proactive” AUTH work orders in the<br />

CMMS.<br />

Two jobs required extensive<br />

maintenance planning and two jobs<br />

required only minimum maintenance<br />

planning. Terry printed out a copy of<br />

each proactive job for note taking.<br />

On the first extensive job, a<br />

thermography route (predictive<br />

maintenance) had shown a slight leak<br />

for a valve. A check of the CMMS<br />

history showed that this valve had a<br />

history of leaking.<br />

The second extensive job, for a<br />

pump, had no identified component<br />

tag number because schematics and<br />

coded tags were still being developed<br />

and hung for that section of the plant.<br />

Terry still looked around in the CMMS<br />

to see if he could find any past work<br />

orders under the general system code,<br />

but wasn’t able to find anything (system<br />

vs. component level).<br />

Of course, there wouldn’t be any<br />

history for the minimum maintenance<br />

jobs.<br />

Terry put on his hard hat and safety<br />

glasses and went out to scope the<br />

proactive work orders with a field<br />

check.<br />

He noted that although the valve was in<br />

somewhat of a high pressure service, it<br />

had flange connections and would not<br />

require a certified welder. Terry decided<br />

to include scaffolding in the plan.<br />

Terry then looked at the valve which<br />

was reported to be running hot. Terry<br />

was not sure what the solution to this<br />

would be.<br />

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9<br />

AMMJ<br />

July 2013<br />

Since the pump job had no component tag number,<br />

Terry attached a temporary tag directly on the pump<br />

by the nameplate.<br />

One of the minimum maintenance jobs was as<br />

expected, but he had to clarify the other one<br />

with the originator. On this job, an operator had<br />

requested maintenance to install a screen over the<br />

wharf gutters to keep trash from clogging up the<br />

drains. After looking at the job, Terry thought that<br />

only the drains themselves should be screened so<br />

that the gutters could still collect trash and keep it<br />

from the river.<br />

Terry had time to try to hunt down the originator for<br />

proactive work because no one would be chomping<br />

at the bit for the plan. Terry then returned to the<br />

office.<br />

Terry studied the current plan and history in<br />

the CMMS for the pressure valve. The valve’s<br />

history showed that the seat and disc had been<br />

reconditioned as well as replaced, both within the<br />

last year.<br />

Terry decided the present valve was marginal for<br />

the service and planned the job to replace the valve<br />

with an upgraded valve from the warehouse.<br />

In this case, Terry called the plant engineer to get a<br />

second opinion.<br />

The engineer said the upgrade was okay. Terry<br />

remembered to update the CMMS equipment<br />

module with the new valve type that would be used.<br />

Terry briefly wrote out the job procedure as<br />

replacing the valve and specified a mechanic and a<br />

helper (primarily because of the valve weight) for 3<br />

hours each.<br />

Terry also didn’t forget the scaffolding. One of<br />

Terry’s jobs was to go ahead and call the scaffolding<br />

contractor so the platform would be ready before the<br />

supervisor (daily work) assigned technicians to the<br />

job. Terry marked the job as PLANNED.<br />

It was now lunch time. Terry had planned the<br />

reactive jobs, closed the completed jobs, and<br />

planned one of the proactive jobs.<br />

Thankfully, no one had called him with any<br />

requests to help find information for any<br />

emergency jobs already started. And none of the<br />

supervisors had called him to make a plan for a<br />

new reactive job they wanted to start after lunch.<br />

After lunch, Terry took time to look in the O&M<br />

manual for the pump. Since the job was<br />

proactive, Terry had plenty of time to research the<br />

Technical and Vendor Files (resources).<br />

Fortunately, the manual had a trouble shooting<br />

section in the back. Terry decided that for this<br />

type of vacuum pump, the most likely cause for<br />

running hot might be a bad intake valve reed.<br />

Terry wrote the job plan to inspect all the intake<br />

valves for bad reeds and take appropriate action.<br />

Terry then included the inventory part numbers<br />

for likely parts: the channels, reeds, and backing<br />

plates. Terry specified that this would take a<br />

mechanic two days. Hopefully, good feedback<br />

would help improve a future work plan. Terry<br />

marked the job as PLANNED.<br />

He then quickly wrote plans for both of the<br />

proactive, minimum maintenance jobs and<br />

marked them as PLANNED.<br />

The proactive work planned, Terry now looked<br />

in the CMMS for any new AUTH jobs. Yes,<br />

there were eight new jobs.<br />

Terry wasn’t the maintenance planner doing the<br />

morning coding that week, but he went ahead and<br />

coded them.<br />

He coded two of them as electrical, one reactive/<br />

minimum maintenance (ELEC-RM) and the other<br />

reactive/extensive maintenance (ELEC-RE).<br />

He coded one of the others as<br />

I&C and proactive/extensive<br />

(I&C-PE). Terry coded the last<br />

five for himself, three MECH-RE<br />

and two MECH-PE.<br />

Terry wished he had looked<br />

earlier in the CMMS for the<br />

reactive mechanical jobs, but<br />

he’d go ahead and plan them now.<br />

The first reactive job stated that the Unit 2 Control Valve<br />

B Strainer had a high pressure drop.<br />

As soon as Terry looked in the computer, he saw that<br />

this valve occasionally became clogged from rope or<br />

other debris. A quick field inspection did not reveal any<br />

unusual circumstance other than Operations was not<br />

doing very good housekeeping in this building.<br />

One of Terry’s first goals was to create a proper job<br />

description. He wanted the job description to be in field<br />

technician, not operator, language.<br />

The operator’s job description had said that “the strainer<br />

had a high pressure drop.”<br />

Terry noted that the plan he would use from the<br />

computer had a job description that said the technician<br />

was to “clean the strainer.”<br />

In addition, Terry knew that this work order was for the<br />

strainer, not for an overall cleanup of the area.<br />

Terry then looked at the past planner estimate. He<br />

decided that even though the last job had taken seven<br />

hours for two mechanics, he would still keep the current<br />

estimate calling for a mechanic and a helper for five<br />

hours each.<br />

Terry also was pleased special tools from the last job’s<br />

feedback had already been added to this equipment’s<br />

job plan. The technician should take a 2″ combination,<br />

impact socket, and impact wrench to the job. Terry<br />

easily attached the upgraded job plan from the computer<br />

and he changed the computer status to PLANNED.<br />

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10<br />

AMMJ<br />

July 2013<br />

Terry also quickly planned the other two reactive jobs<br />

fairly easily, having scoped them in the field earlier<br />

when he had scoped the first one. He soon marked<br />

them PLANNED as well.<br />

Terry then looked at his watch and called the<br />

<strong>Reliability</strong> Engineer to see if he had time to meet.<br />

The engineer had wanted Terry’s advice on the specific<br />

craft requirements for several PM’s he was setting up<br />

through the RCM program.<br />

Terry decided that since he had planned ten jobs<br />

today, he could put off the two new proactive jobs until<br />

tomorrow to help the engineer with PM without getting<br />

bogged down there.<br />

Ten jobs was probably a good standard that would<br />

keep him ahead of the mechanics since the mechanics<br />

not only had his planned work to do, but had PM tasks<br />

that would keep them busy as well.<br />

Setting up PM’s was engineering stuff to a large<br />

degree with the engineers setting up equipment<br />

requirements, but it made sense for the engineers to<br />

get field experience built into their job plans.<br />

Terry always helped, but knew that his primary task<br />

was to plan new work orders (future work) coming into<br />

the maintenance department.<br />

At the close of the day, Terry walked to the parking<br />

lot. He thought about the part he played in the high<br />

availability the plant enjoyed.<br />

The backlog of planned work allowed the scheduling<br />

(advance schedule) of planned work to match the<br />

forecasted available craft hours for the next week.<br />

The weekly schedule set a work goal and also made<br />

the advance coordination of other crafts and material<br />

staging possible.<br />

Simply providing a work goal through advance<br />

scheduling had already helped the maintenance<br />

force boost its productivity (wrench time) up to 45<br />

percent from the 35 percent industry norm for good<br />

maintenance groups.<br />

But beyond that, keeping the plant on a constant<br />

learning curve by using information from previous<br />

jobs had boosted wrench time to 50 percent.<br />

Technical data was available and previous job delays<br />

were avoided.<br />

Now as the plant developed its tools, inventory,<br />

and other capabilities, including the CMMS,<br />

wrench time was slowly creeping up to 55<br />

percent.<br />

At 55 percent, the productivity of the 30 people for<br />

which Terry planned would be the same as for 47<br />

people working at only a 35 percent wrench time.<br />

This was an incredible improvement, the same<br />

as if the maintenance force had added 17 free<br />

technicians (Wow!).<br />

The benefits of planning actually involved productivity<br />

and quality savings. The productivity savings<br />

came from reducing delays during and between<br />

assignments. The quality savings came from<br />

correctly identifying work scopes and providing for<br />

proper instructions, tools (other tool, tools), and parts<br />

(other tool, storeroom).<br />

The productivity improvement also freed up craft,<br />

supervision, and management time. This allowed<br />

them to focus on troublesome jobs requiring more<br />

attention and an opportunity to do more proactive<br />

work. This proactive work included root cause<br />

analyses (RCFA) on repair jobs, project work to<br />

improve less reliable equipment, and attention to<br />

preventive maintenance and predictive maintenance<br />

(other tool, PdM). Terry felt good that his work<br />

in planning contributed to a cycle of continuous<br />

improvement.<br />

Doc Palmer, PE, MBA, CMRP is the author of McGraw-<br />

Hill’s <strong>Maintenance</strong> Planning and Scheduling Handbook<br />

and as managing partner of Richard Palmer and<br />

Associates, he helps companies worldwide with planning<br />

and scheduling success.<br />

For more information visit www.palmerplanning.com or<br />

email Doc at docpalmer@palmerplanning.com<br />

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Back To The Future<br />

11<br />

AMMJ<br />

May 2013<br />

An Opinion Piece by Mike Levery<br />

MCL Consultancy Ltd<br />

http://www.mclconsultancy.co.uk/<br />

The death this year of a former UK Prime Minister took me back to my days in the<br />

steel industry in the 1970s, the steel strike in 1980 and everything associated with<br />

maintenance during that era. In an attempt to improve productivity, particularly in the<br />

state sector, a new term was introduced – Terotechnology.<br />

Unfamiliar? It was an attempt to look at the whole life operation of assets and, for the<br />

first time, brought the concept of time-based planned maintenance into industry. The<br />

definition in the Oxford English Dictionary is “the branch of technology dealing with<br />

installation and maintenance of equipment” from the Greek tereo meaning to “take<br />

care of” and technology. Today, this term is no longer used; instead we have Asset<br />

Management.<br />

Asset Management has evolved in the first decade of this millennium to gain<br />

worldwide accreditation for a standard in the whole life management of assets,<br />

driven particularly by the Institute of Asset Management’s introduction of PAS55.<br />

The maintenance element has become just a part of the asset management jigsaw<br />

and, in some sectors, an increasingly minor part.<br />

The IAM have been at pains to point out that asset management is not asset<br />

maintenance, and a number of maintenance managers have re-branded themselves<br />

as “asset managers” in an effort to gain greater credibility in their organisations.<br />

The implication seems to be that nowadays maintenance is somehow a low-status,<br />

unglamorous and unproductive activity.<br />

Whilst in manufacturing and process industry the principles of terotechnology are<br />

still fundamental to any maintenance regime, that isn’t the case in the regulated<br />

industries. Whether it be gas, water, electricity or rail, the focus has shifted to the<br />

financial aspects of Asset Management, and in particular capital investment. Whilst<br />

operating costs continue to be driven down through “efficiency initiatives” in order to<br />

deliver short-term shareholder gains, capital investment has increasingly been used<br />

to resolve operational issues. In other words, “asset management” has been reduced<br />

to running plant until it fails and then using capital budgets to pay for replacement. At<br />

the same time maintenance has been reduced to a crisis-driven reactive activity.<br />

Gone is the recognition that effective maintenance using the principles of<br />

terotechnology greatly reduces capital investment requirements and hence overall<br />

cost, particularly in dealing with asset failure.<br />

Perhaps it is time for the renaissance of Terotechnology<br />

within an asset management framework in the regulated sector.<br />

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12<br />

AMMJ<br />

July 2013<br />

5 Tips To Prepare<br />

For RCA Success<br />

Jack Jager<br />

Principal Apollo RCA Trainer and Facilitator<br />

ARMS <strong>Reliability</strong> www.apollorootcause.com<br />

An incident has occurred, and a Root Cause<br />

Analysis (RCA) is needed to find an effective<br />

solution. How do you ensure that the RCA delivers<br />

the best results – that is to say arriving quickly and<br />

accurately at the cause or causes of the problem?<br />

At the start of any analysis, there are a number of<br />

simple things you can do to boost the likelihood of<br />

a successful outcome. These tips are not rocket<br />

science; yet they are important to get right.<br />

1<br />

Be prepared.<br />

Make sure you do your homework before you start,<br />

and have everything ready. This includes:<br />

• The workspace – have large white boards and<br />

lots of them. In the absence of whiteboards, use<br />

walls or windows with butchers paper. Stock up on<br />

markers and post-in notes. In other words, make<br />

sure you’ve got plenty of room – and the tools – to<br />

write down all ideas coming from the group.<br />

• The information – collect all of the information<br />

available, and have someone assigned as custodian<br />

so you can call on it and don’t have to go looking for<br />

it. Depending on the incident you are investigating,<br />

you should collect things like the maintenance<br />

history, reports, photos, design specs, eye witness<br />

statements and OEM recommendations.<br />

• The timeframe – stipulate clear timeframes for the<br />

RCA, including the start time, breaks and finish time.<br />

• The rules – set expectations around usage of<br />

mobile phones and email. It is also important to<br />

have rules around the discussion itself – such as<br />

“no put-downs”. In short, the less interruptions, the<br />

better. Encourage an “open” discussion and allow all<br />

information to be brought forward.<br />

Don’t argue about ownership of<br />

information – what matters is that<br />

it was brought to light. Focus on<br />

“why”, not “who”.<br />

This reduces the emotion in the<br />

room and minimises conflict or<br />

argument. If blame becomes a part<br />

of the RCA process then defensive<br />

attitudes will start to appear,<br />

and people get too afraid of the<br />

consequences to speak up and say<br />

what really happened.<br />

2<br />

Form your group.<br />

For an RCA to be successful, you<br />

need the right people to be present<br />

for the investigation. In other words,<br />

people who have access to or<br />

knowledge of information relating to<br />

the problem. You may need to invite<br />

an independent “expert” to assist<br />

with your RCA.<br />

Sometimes the people directly involved in an incident or<br />

accident may be the “right” people to have in the room.<br />

But if there are other agendas or emotions at play,<br />

then leave them out. The RCA team should be genuine<br />

seekers of effective solutions, who share a goal of<br />

preventing similar events happening again.<br />

Be wary of inviting senior managers into the group –<br />

they could hinder open and truthful dialogue. It may be<br />

better to give senior managers a separate review and<br />

opportunity to challenge so that they stay engaged in<br />

the process and buy-in to the solution.<br />

It’s also important to have the right number of people<br />

in the room. The “right” number is dependent upon the<br />

significance of the problem, but also upon the ability of<br />

the facilitator to handle the group. As a general rule, it is<br />

difficult to facilitate groups greater than 10. If the group<br />

size becomes too large, consider splitting the group<br />

and having two sessions.<br />

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13<br />

AMMJ<br />

July 2013<br />

3<br />

Control the group.<br />

This may prove difficult, yet the ability to control a<br />

group is an important skill to have. You should value<br />

all contributions from all group members. While<br />

people don’t necessarily have to agree with each<br />

other, it’s important to acknowledge that everyone is<br />

entitled to their opinion.<br />

If there is any confusion about a person’s comment,<br />

ask them to explain it again. If there is still no<br />

agreement, then capture both sides of the story<br />

and let the evidence prove one or the other. Don’t<br />

tolerate an argument or a contest of wills – let<br />

the evidence determine the merit of following a<br />

particular cause path.<br />

Use all of your non-verbal skills to assist you in<br />

controlling the group. Use direct eye contact and<br />

a hand gesture to indicate whom you wish to<br />

speak next. This lets everyone know who has the<br />

floor. When you shift your focus to someone else,<br />

in conjunction with the arm movement, you pass<br />

ownership of the right to speak to the new person.<br />

Be the traffic cop. With a simple hand signal, you<br />

can control the person who is impatiently wanting to<br />

say something, by showing them an open palm that<br />

says “stop”. This will let the other person finish what<br />

they were saying.<br />

Respect everyone’s right to be heard, and<br />

remember that everyone in the room has a reason<br />

for being there. Ensure they all have the opportunity<br />

to speak.<br />

Use your body as a means of directing the flow of<br />

traffic. Turn your body to face someone in the group<br />

whom you wish to speak. When you couple this<br />

with strong eye contact and a hand signal toward<br />

them you are effectively giving control of the floor<br />

to them. The key here is that everyone else in the<br />

group sees these silent signals too. Don’t think<br />

you’re being rude – rather, you are showing control.<br />

And the better you can control the group, the more<br />

effective your investigation will be.<br />

4<br />

Keep the group on-task.<br />

The facilitator’s job is to be direct and to ask<br />

specific questions to keep people focussed.<br />

If the focus strays, then it’s a good idea to<br />

go back through the chart – starting at the<br />

beginning – to get everyone back on track.<br />

The facilitator should be the prime-mover<br />

during the RCA, constantly asking questions<br />

– along the “caused by” or “why” lines – to<br />

maintain focus. These questions demand<br />

responses and keep everyone engaged,<br />

involved and on-task. Your questions will<br />

also prevent the group going off on tangents,<br />

which lead to almost anything<br />

being added to your cause and effect<br />

chart.<br />

If someone is having a side<br />

conversation, then pose the next<br />

question to them. Put them in the hotseat.<br />

If you do this consistently, you<br />

will demand their attention and also<br />

the group’s attention.<br />

Being animated or dynamic when<br />

you facilitate is also a great way to<br />

maintain focus. Modulate your voice<br />

to keep people’s attention. Avoid a<br />

boring monotone. Remember, if the<br />

facilitator is quiet then it follows that<br />

the group is also quiet. This is not<br />

what you want.<br />

Schedule regular breaks – a few<br />

minutes on the hour and 10 -15 mins<br />

after 2 hours. This will help to ensure<br />

that the energy levels in the room<br />

remain high and also allows people to<br />

check emails and phone messages.<br />

This is important in maintaining the<br />

focus of the group.<br />

5<br />

Follow the process.<br />

Some people seem to have a natural affinity for facilitating<br />

investigations, but anyone can become adept and successful at it.<br />

The art of facilitation is a skill that can be learned through practice<br />

and reflection. A good facilitator knows he can walk into any<br />

situation and find a solution. This is a very powerful and rewarding<br />

skill for both the individual and the organisation.<br />

As a facilitator, if you can follow these suggestions then the<br />

likelihood of a successful outcome from your investigations will<br />

increase.<br />

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Risk Intuition<br />

Blurring the lines between<br />

procedure and practice<br />

Greg Williams PriceWaterhouseCoopers Australia<br />

Hence, asset management is essentially a risk<br />

management discipline, applied in context to the<br />

physical assets at an organisations disposal.<br />

Asset management frameworks, procedures and<br />

standards such as PAS 55 and the emerging<br />

ISO55000 series draw on similar risk management<br />

documents in the same genre. Take the PAS 55<br />

approach as an example – an essential part of the<br />

overall approach is the all hazards risk assessment<br />

process – identify, analyse, evaluate and treat the<br />

risk. Risk management is a key concept in the<br />

ISO55000 drafts.<br />

14<br />

Asset management is inherently a risk<br />

based decision making process.<br />

Practitioners in asset management are<br />

more inclined to consider uncertainty<br />

relating to a course of action than<br />

perhaps many other professionals,<br />

normally because their training and<br />

experience biases them towards<br />

structured approaches and avoidance of<br />

an unplanned outcome. But practitioners<br />

are also unlikely to embrace formal risk<br />

management procedures, often because<br />

the existing frameworks are overly<br />

prescriptive and can direct risk thinking to<br />

‘slices of risk’ rather than the whole pie.<br />

This paper challenges the distinctions<br />

between risk management as an<br />

empirically formal procedure based<br />

discipline, and risk management as an<br />

intuitive practice, with respect to asset<br />

management functions.<br />

Asset management is inherently a risk based<br />

decision making process.<br />

Practitioners in asset management are more<br />

inclined to consider uncertainty relating to a<br />

course of action than perhaps many other<br />

professionals, normally because their training<br />

and experience biases them towards structured<br />

approaches and avoidance of an unplanned<br />

outcome. But highly developed practitioners<br />

are less likely to embrace formal, structured<br />

risk management procedures, often because<br />

the existing frameworks are overly prescriptive<br />

and can direct risk thinking to ‘slices of risk’<br />

rather than the whole pie.<br />

Asset management and risk management<br />

are two sides of the same coin<br />

The practice of asset management requires<br />

a well developed sense of the potential for<br />

impending failure. Asset managers must be<br />

vigilant towards indicators of failure, whether<br />

they are overt in the form of signals, alarms or<br />

reports.<br />

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AMMJ<br />

May 2013<br />

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15<br />

AMMJ<br />

May 2013<br />

Asset manger’s are responsible for<br />

managing risk<br />

Regardless of the degree of formality<br />

around an asset manager’s role within<br />

an organisation, the manager of physical<br />

assets is at least responsible for assessing<br />

the risk of failure of those assets. This<br />

obviously includes determining strategies<br />

and actions to mitigate or treat an<br />

impending failure.<br />

How does an asset manager go about<br />

reducing risk?<br />

Through increased awareness,<br />

transparency and consistency in the<br />

identification, quantification, reporting and<br />

control of asset related risks.<br />

This is a key element to value realisation<br />

– the organisation benefits from reducing<br />

financial losses, improving safety and<br />

minimizing environmental impact.<br />

Risk management is as much<br />

about culture & behaviours as it is<br />

process<br />

Organisations that own or operate physical<br />

assets and intend to minimise the risks<br />

attributable to those assets will typically<br />

have well developed control systems.<br />

Policy, procedure and guidance will be<br />

documented, and the performance of<br />

the business at managing risk may be<br />

monitored. The organisation will have<br />

empirical or tangible discipline in the form<br />

of documented process describing ‘normal’<br />

responses to situations.<br />

Really good operators in asset intensive<br />

industries might also have a strong<br />

‘risk aware’ culture, evidenced by<br />

collective behaviours and concern for<br />

risk. The emotional connections in<br />

such organisations contribute to the<br />

preservation of value for the organisation.<br />

The culture of the risk aware organisation<br />

is influenced by the experience of how<br />

things are done, what is valued and<br />

not valued. Intangible aspects of this<br />

experience (such as symbols, norms,<br />

values) are underpinned by tangible<br />

aspects (such as processes, behaviours,<br />

systems).<br />

A risk aware organisation is characterised<br />

by people with a chronic pre-disposition<br />

towards avoiding uncontrolled or<br />

undesired outcomes.<br />

Concepts of mindfulness and risk<br />

awareness<br />

Let’s look at an example of risk<br />

awareness in safety critical industries.<br />

Andrew Hopkins, noted Australian<br />

author of several books commenting<br />

on process safety, points to the culture<br />

and behaviour of asset intensive<br />

organisations as a contributing factor in<br />

preventing disasters.<br />

In analysing the causes of disasters such<br />

as the Texas BP Refinery explosion,<br />

Professor Hopkins suggests that<br />

‘mindfulness’, which is a pre-occupation<br />

with the potential for and consequences<br />

of safety risks, characterises the good<br />

organisations.<br />

‘Mindfulness’ can also be described<br />

as conscious risk aversion - a state of<br />

thinking and operating we are all familiar<br />

with when entering the casino.<br />

Asset managers who are actively mindful of the risks of failure of their<br />

asset will have adopted a these behaviours. But they will also be<br />

displaying a certain level of intelligence about the environment they<br />

operate in. They will be concerned by the factors affecting the ability for<br />

their assets to achieve whatever business goals have been set, and most<br />

importantly the drivers of failure that may create the potential for harm.<br />

The elevation of behaviours that is conscious and sub-conscious, intuitive<br />

yet also highly structured and disciplined around repeatable process,<br />

leads to a level of mindfulness also described as risk intelligence.<br />

What is culture and how does it manifest?<br />

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16<br />

AMMJ<br />

May 2013<br />

Risk Intelligent organisations are characterised<br />

by managers who adopt a chronic awareness<br />

of the risks<br />

Risk intelligence generates awareness of risk<br />

at all levels within an integrated framework to<br />

obtain the best intelligence available under the<br />

circumstances. American economist and risk<br />

management author Frank Funston describes risk<br />

intelligence as an unconventional approach to risk<br />

management, because it challenges the conventions<br />

of management thinking about risk. According to<br />

Funston, too often we see organisations separate<br />

risk management from most strategic decisions and<br />

view risk in isolation of day to day business.<br />

Funston’s ‘unconventional risk intelligence’ approach<br />

is exemplified by people and organisations that<br />

acknowledge that factors affecting events will change<br />

and that not all things are equal. While events may<br />

appear mildly random, they could also be wildly<br />

random. This gives rise to a view that extreme<br />

events are more common than we might reasonably<br />

assume.<br />

The discipline of asset management requires<br />

practitioners to be risk intelligent, but acceptance<br />

of this hypothesis is probably challenging in work<br />

environments reliant on formal structure and<br />

repeatable process to fully prosecute risk based<br />

asset management.<br />

Whilst we can relate to documented frameworks,<br />

standards, plans & procedures, it’s a little more<br />

esoteric to describe our reliance on an asset<br />

manager ‘who knows his stuff’.<br />

Skills of risk intelligence<br />

However, we can identify the characteristics of risk<br />

intelligent organisations, and from that a skill set<br />

we would expect asset managers to demonstrate in<br />

performing their role.<br />

The 10 risk intelligent skills suggested by Funston are:<br />

• Challenging assumptions<br />

• Maintaining constant vigilance<br />

• Factoring in velocity and momentum<br />

• Managing the key connections<br />

• Anticipating causes of failure<br />

• Verifying sources and corroborating information<br />

• Maintaining a margin of safety<br />

• Setting time horizons<br />

• Taking enough of the right risks<br />

• Sustaining operational discipline<br />

These skills might not always be required for an asset<br />

manager role in all environments. But if we accept that<br />

asset management is essentially a risk management<br />

discipline, and that risk management is as much a<br />

behavioural science as it is empirical, then the degree<br />

of risk intelligence demonstrated by an asset manager<br />

must equip them better for their role.<br />

Risk intelligence provides the basis for us to<br />

acknowledge the intuitive skill of experienced risk &<br />

asset managers who seem to know their stuff and apply<br />

it at the right times.<br />

Risk intuition is an absolute fundamental for<br />

an organisation to achieve asset management<br />

excellence<br />

What is risk intuition?<br />

Theory about risk intuition is deeply rooted in the<br />

studies of economics and philosophy. In both fields,<br />

authors have attempted to describe the ability of<br />

humans to sub-consciously assess a situation, to<br />

make judgements, and to then form an action plan<br />

based on options. In the field of risk management,<br />

these activities are put to good use when gambling,<br />

which is why so many authors about economics<br />

and risk management theory have started their<br />

hypotheses with discussion about chance and the<br />

game of die.<br />

Let’s consider some of the more popular definitions<br />

of intuition and its application to risk.<br />

Pareto described three types of intuitions (one<br />

that leads to a proposition that can be verified, the<br />

second being a false intuition where the proposition<br />

is not verified and the third leading to a proposition<br />

that cannot be verified). Pareto makes the distinction<br />

to point out that intuition is valuable but fallible. i<br />

The acclaimed American economics theorist, Frank<br />

Knights, noted that the intuition of experts in the field<br />

under investigation is considered (more) worthwhile<br />

because it is based on experience’ ii. Knights was not<br />

alone in his views.<br />

Other economic theorists of the 20th century<br />

comment loosely on the fuzziness that is human<br />

behaviour in dealing with risk.<br />

In the field of human sciences, judgmental processes<br />

involved in risk perception and decision making have<br />

traditionally been conceptualized as cognitive in<br />

nature.<br />

One prevailing view put forward is that judgements<br />

are based upon a rational and deliberate evaluation<br />

of the alternatives at hand.<br />

However, decision researchers have looked beyond<br />

rational, deliberate, and cognitive processes and<br />

began to investigate intuitive (as opposed to<br />

deliberate) and emotional (as opposed to cognitive)<br />

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17<br />

AMMJ<br />

May 2013<br />

aspects of decision making. iii Böhm and Pfister<br />

looked at the role of anticipated emotions in the<br />

perception of risks that arise from the natural<br />

environment. They revealed that most emotions<br />

are socially constructed, and one of their primary<br />

functions is to regulate and coordinate social<br />

interactions — which most people master intuitively,<br />

for the better or for the worse.<br />

The view of a risk manager often presented in<br />

management texts as an isolated rational decision<br />

maker is complemented by a view of them as<br />

decision makers and social beings who communicate<br />

with others and experience a wealth of diverse<br />

emotions when planning and coordinating their<br />

actions.<br />

Risk intuition is both a rational trait, based on<br />

knowledge and experiences, & an emotional trait,<br />

based on perceptions of the impact of actions.<br />

Risk intuition is the ability to challenge assumptions,<br />

and to distinguish the ‘vital few’ from the ‘trivial many’,<br />

so the key is to focus on the key risks. iv In ‘Creating<br />

the risk intelligent enterprise’, Frank Funston refers to<br />

the skill of challenging assumptions, noting that this<br />

is a necessary starting point in considering risks and<br />

ways of addressing them.<br />

In ‘The Black Swan’, Nasseim Taleb describes<br />

the impact of highly improbable events, using the<br />

example of black swans which Europeans in the<br />

1600’s believed did not exist.<br />

Taleb suggests that experience can be misleading –<br />

just because you’ve never seen a black swan doesn’t<br />

mean there is no such thing. Experience leads<br />

people to form assumptions about what is probable<br />

or improbable, and possible or impossible. When the<br />

assumptions are wrong, the consequences can be<br />

fatal for those who are unprepared. v<br />

Risk intuition is therefore a result of:<br />

• rational or hard experiences, which lead people to<br />

form assumptions about what is probable or<br />

improbable, and possible or impossible;<br />

• exposures to unpredictable events with harmful<br />

consequences, which leads to a level of indfulness<br />

and the pre-occupation with avoidance;<br />

• emotional experiences, which people communicate<br />

& regulate in social interaction on an intuitive basis;<br />

• an ingrained level of risk intelligence, which powers<br />

the unconventional approach towards challenging<br />

rational views, emotions and the evidence of<br />

previous exposure.<br />

Risk intuition is as much about the ability of a person<br />

to foresee a potentially hazardous situation, as it is to<br />

communicate it simply, and do something about it.<br />

The notion of intuition might be fascinating to<br />

psychiatrists and philosophers, but how is it relevant to<br />

risk and asset management?<br />

Let’s apply these views of intuition to the discipline of<br />

risk management in asset intensive organisations.<br />

The intuitive approach to risk and asset management<br />

In seeking to understand how we might apply risk<br />

intelligence and risk intuition to the disciplines of asset<br />

management, let’s draw on some interesting definitions<br />

of management behaviour provided on the philosophy<br />

website Episteme vi .<br />

Note – Episteme exists almost entirely within the<br />

Wikipedia environment and is referred to here only for<br />

philisophical viewpoints of risk intuition.<br />

Consider the following three approaches to Risk<br />

Management:<br />

• Instinctive (risk) management may be characterised<br />

by a natural or innate impulse, inclination, or<br />

tendency.<br />

• Intuitive (risk) management may be characterised<br />

by direct perception of truth, independent of any<br />

formal reasoning process.<br />

• Empirical (risk) management may be based on,<br />

concerned with, or verifiable by observation or<br />

experience rather than theory or pure logic.<br />

The intuitive approach is probably taken least often<br />

by regular risk and asset management practitioners.<br />

It involves using data to support our decisions and<br />

justifications - those decisions and justifications that<br />

have already been made, given the experience of the<br />

risk or asset manager.<br />

The problem with this approach is that, by definition, it<br />

involves perception of truth, independent of any formal<br />

reasoning process.<br />

Executives and regulators alike would normally want to<br />

see, above all else, a reasoned, empirical<br />

process.<br />

Absence of a reasoned process might influence intuitive<br />

risk management types to either regress<br />

to instinctive behaviours, or seek something else. Others<br />

might respond by taking on purely empirical approaches.<br />

What they could be doing is utilising their risk intuition<br />

more fully.<br />

Risk intuition is a fundamental and accepted attribute of<br />

risk managers in the financial services sector. Consider<br />

the views expressed by Walter Haslett, noted British<br />

financial risk manager, about effective risk management<br />

of an investment.<br />

Haslett suggests that all people involved in managing<br />

the investment must develop an intuitive sense of the<br />

investment’s performance numbers, such as real time<br />

and daily net asset values, and the variations possible,<br />

to be fully effective in their roles. vii<br />

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Summary<br />

18<br />

AMMJ<br />

May 2013<br />

How do you create risk intelligence<br />

and risk intuition?<br />

Bruce Scheneir, a well know British<br />

commentator on security and risk, talks<br />

about people having a natural intuition<br />

about risk. It may fail at times due to a<br />

variety of cognitive biases, but for normal<br />

risks that people regularly encounter, it<br />

works surprisingly well: often better than we<br />

give it credit for. viii<br />

Let’s relate this concept to a work<br />

environment. Co-workers often understand<br />

the risks better than a manager does. They<br />

know what the real risks are at work, and<br />

that they all revolve around not getting the<br />

job done. Those risks are real and tangible,<br />

and employees feel them all the time.<br />

To create high levels of risk intuition<br />

behaviour, asset managers need to be<br />

encouraged to show risk intelligence.<br />

They need to be empowered to challenge<br />

both their own and others assumptions,<br />

to maintain a constant vigilance, & to be<br />

mindful of the potential for harm in all<br />

situations.<br />

Asset managers should be<br />

allowed to be what they<br />

once were – trusting in their<br />

judgement, masters of their<br />

local universe, knowledgeable<br />

about all factors relevant to and<br />

affecting their assets, but with<br />

sufficient rational and emotional<br />

skills to judge what is significant,<br />

and to eliminate what is not.<br />

Conclusions<br />

Asset management is inherently a risk based<br />

decision making process. Risk is a key<br />

element in every aspect of the scope or asset<br />

management. Risk management underpins asset<br />

management standards, and must increasingly be<br />

demonstrated when procuring asset management<br />

services.<br />

Practitioners in asset management are more<br />

inclined to consider uncertainty relating to a<br />

course of action than perhaps many other<br />

professionals, normally because their training<br />

and experience biases them towards structured<br />

approaches and avoidance of an unplanned<br />

outcome. Risk and asset managers are<br />

characterised by a disciplined approach to<br />

problem identification, to assessing options and<br />

to determining the right solution for a given set of<br />

circumstances.<br />

Risk and asset managers are surrounded in this<br />

discipline by formal policy, guidelines, procedures<br />

and standards that all reflect a rational and<br />

conventional approach to risk management.<br />

This formality constitutes an empirical approach,<br />

necessary as the foundation but not completely<br />

effective in an ever-changing workplace.<br />

However, risk and asset management practitioners may be less<br />

inclined to embrace formal risk management procedures if they are<br />

overly prescriptive and can direct risk thinking to ‘slices of risk’ rather<br />

than the whole pie. Faced with the ineffective formality of procedure,<br />

risk and asset managers in asset intensive organisations often adopt<br />

an unconventional approach to assessing a situation and making<br />

a judgement of the best course of action. Armed with more highly<br />

developed intuition and intelligence about the risks, people in these<br />

roles are better able to deliver the value based outcomes demanded<br />

of operators of physical assets.<br />

Risk intuition is an essential characteristic in good asset<br />

management. The pre-requisite skills of risk intelligence and<br />

organisational behaviours such as collective mindfulness, should<br />

and do contribute significantly to the effectiveness of asset<br />

management functions.<br />

Think about your interest in reading this paper Is it about discovering<br />

more of the empirical approaches to risk and asset management<br />

in your guise as a rational being, or is it about connecting to the<br />

less tangible aspects of the practice of asset management in your<br />

alternate guise as an emotionally intelligent being.<br />

References<br />

i Knights. F, ‘The limitations of scientific methods in economics’,1999<br />

ii Knights. F., ‘Risk, uncertainty and profit’, 1965<br />

iii Gisela Böhm and Wibecke Brun , ‘Intuition & affect in risk perception &<br />

decision making’, Faculty of Psychology, University of Bergen,<br />

Judgment & Decision Making, vol3 no1, Jan 2008, pp. 1-4.<br />

iv F Funston & S Wagner, ‘Surviving and thriving in uncertainty – Creating<br />

the risk intelligent enterprise’, John Wiley & Sons, 2010, p62<br />

v Nassim. T., ‘The Black Swan: The impact of highly<br />

improbable events’, Random House Publishers, 2007<br />

vi Episteme, http://www.episteme.ca/ cblog/index.php?/<br />

archives/54- Instinct-and- Intuition.html<br />

vii Walter V. “Bud” Haslett, ‘Risk Management: Foundations for a<br />

Changing Financial World, JohnWiley & Sons, Sep 2010<br />

viii Schneier, B., ‘Risk Intuition’, The Guardian, Aug 2009, UK<br />

Greg Williams is the Director, Risk and Capital Management,<br />

PricewaterhouseCoopers (Australia)<br />

greg.williams@au.pwc.com<br />

Based on a Paper Presented at the 2012 ICOMS Conference<br />

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20<br />

AMMJ<br />

July 2013<br />

From Data to<br />

Intelligence:<br />

Unlocking the Value in<br />

Your Organisation’s Information Assets<br />

Krish Satiah Ajilon Australia<br />

www.ajilon.com.au<br />

Introduction<br />

An ever increasing amount of data is being<br />

generated andaccumulated in businesses<br />

today; however, it is generallyacknowledged<br />

that it does not necessarily correspond toan<br />

improvement in reliable information on which<br />

to basegood decisions. In many cases it is<br />

just the opposite; finding<br />

information that can be trusted is becoming<br />

increasingly difficult.<br />

There are two main reasons.<br />

1. The volume of data is too large and the<br />

majority of it isn’tneeded. To arrive at the<br />

desired data, one has to sift through endless<br />

pages of irrelevant or unnecessary data.<br />

2. The quality of the data is generally poor.<br />

Much of the data is inaccurate, out of date,<br />

inconsistent, incomplete, poorly formatted,<br />

or subject to interpretation. Therefore, even<br />

when you do arrive at the needed data, can<br />

you even trust it? If you hesitate in answering<br />

“One cannot undertake effective<br />

asset management without good<br />

asset information; standardised and<br />

quality asset information is the most<br />

important ingredient of effective<br />

asset lifecycle management.”<br />

that question, you’re undoubtedly<br />

spending some time deciding whether<br />

the data you have finally found is from a<br />

trusted source and if you can rely on it to<br />

accomplish your task.<br />

Arguably, one cannot undertake effective<br />

asset management without good asset<br />

information. An Asset Information<br />

Management System aims to support the<br />

execution of each stage of asset lifecycle<br />

and provides for decision support for asset<br />

life cycle management, such as asset<br />

design, maintenance planning, resource<br />

allocation, and maintenance. To this end,<br />

standardised and quality asset information<br />

is the most important ingredient of<br />

effective asset lifecycle management –<br />

in fact, it is considered to be its life-blood.<br />

The Problem<br />

The ARC Advisory Group estimates<br />

that poor asset information costs<br />

organisations approximately 1.5% of<br />

their sales revenue, plus increases the<br />

risk of HSE incidents 1 .<br />

In this age of technology, Information<br />

Management has become more<br />

complex and is compounded by:<br />

• Move to centralised/remote<br />

operations centres<br />

• Mobility - cannot access information<br />

where or when required<br />

• Timeliness - updates are too slow<br />

for effective operational decision<br />

making<br />

• Sharing capabilities are inadequate<br />

for effective collaboration<br />

• Increased regulatory<br />

requirements<br />

• Poor records that cannot support<br />

compliance requirements<br />

• Higher probability and frequency of<br />

incidents (risk of non-compliance)<br />

• Data issues<br />

• Too many local solutions across<br />

the organisation<br />

• Lack of consistency - multiple<br />

versions of the truth<br />

• Incomplete - lacks important<br />

information<br />

• Poor user interface - presentation<br />

options are limited or lack context<br />

• Low accuracy - does not reflect<br />

actual equipment or configuration<br />

Not having a strategy to manage<br />

asset information can prove to<br />

be expensive, and result in the<br />

following:<br />

• Increased capital and<br />

operational costs<br />

• Extended project schedules<br />

• Longer ramp-up time (to achieve<br />

design capacity of new assets)<br />

• Low tool-time driven by poor<br />

information - takes too long to find<br />

information<br />

• Higher failure rates<br />

• Longer time to repair<br />

• Low asset availability/utilisation<br />

• Low personnel productivity<br />

• Aging workforce – need for<br />

transfer of knowledge and<br />

historical data<br />

• Skills shortage – training and<br />

competency not aligned to<br />

demand<br />

• Matching employee skills with<br />

task requirements<br />

Ref. 1: Information Management Strategies for Asset Lifecycle<br />

Management, ARC Advisory Group Strategy Report, January 2010<br />

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Many organisations already have systems and processes in place to<br />

manage their asset information and have made significant improvements<br />

in capturing both static data (nameplate) and dynamic data<br />

(asset condition, performance history, etc).<br />

But what is the reality we are dealing with?<br />

Does it look something like the image below this?<br />

Many Asset Information Systems and processes are beset with short-cuts,<br />

missing links and hidden risks, much like a game of Snakes and Ladders<br />

There are a few key reasons as to<br />

why this information is not managed effectively:<br />

1. Systems are disparate and do not share information<br />

2. Asset information is not managed within an<br />

information life-cycle model<br />

3. Asset information is not managed throughout the asset lifecycle<br />

4. Lack of ownership of asset data<br />

What we really need to start doing is transform our information<br />

systems to provide us with Asset Intelligence; the question is how do<br />

we get there?<br />

The Solution<br />

When designing a house, we look at the layout of the land, and<br />

decide where the house will sit, what rooms we want, and what<br />

we want the house to look like inside and outside, before we set<br />

out to design the house foundations. Likewise, in terms of an<br />

asset information system, we lay out a vision for the business or<br />

operational capability we desire, then build the architectural model<br />

to represent this and start joining the dots and filling the gaps by<br />

creating a roadmap for asset management.<br />

21<br />

AMMJ<br />

July 2013<br />

An Asset Management strategy, supported by a technologyroadmap,<br />

should be driven by the organisation’s capabilityrequirements, and<br />

mapped across departments in an Asset Management Capability<br />

Matrix, providing an integrated view of the capability, information,<br />

application and technology requirements.<br />

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These are then mapped back to business unit<br />

requirements to determine the applications and<br />

the level of integration required for a complete,<br />

integrated Asset Information Management solution.<br />

This will also identify if required capabilities are not<br />

yet being addressed by current proposed solutions.<br />

Following on from this, a technology roadmap can<br />

be developed to ensure that IT service provision<br />

is aligned with the timing requirements of the<br />

business.<br />

Systems for managing asset information can use a<br />

range and combination of media and technologies,<br />

and should enable an organisation to identify,<br />

collect, retain, integrate, transform and disseminate<br />

its asset related information.<br />

These systems should be designed so that data<br />

and information is readily accessible and available<br />

to all relevant personnel for all situations, especially<br />

emergencies.<br />

PAS 55 states that an “organization shall identify<br />

the asset management information it requires….<br />

considering all phases of the asset life cycle. The<br />

information shall be of a quality appropriate to<br />

the asset management decisions and activities it<br />

supports.” 2<br />

It goes on to say “employees and other<br />

stakeholders…shall have access to the information<br />

relevant to their asset management activities or<br />

responsibilities. Where separate asset management<br />

information systems exist, the organization shall<br />

ensure that the information provided by these<br />

systems is consistent.”<br />

The Institute of Asset Management states that asset<br />

information is absolutely inseparable from the day<br />

to day asset management processes it supports<br />

and the IT systems containing it. Failure to align and<br />

integrate information creates silos and reduces the<br />

organisation’s asset management capability.<br />

Enablers<br />

Capability Model<br />

A good framework to start from is the Asset<br />

Management Council’s Asset Capability Delivery<br />

Model, as displayed below:<br />

It is evident that Systems Engineering and<br />

Configuration Management provide the foundation<br />

to extract value from the asset through its<br />

operational life. In essence, we are talking about<br />

the following:<br />

“An Asset Management strategy, supported by<br />

a technology roadmap, should be driven by the<br />

organisation’s capability requirements, providing an<br />

integrated view of the capability, information, application<br />

and technology requirements.”<br />

• Cross-functional information requirements<br />

• integration of IT solutions<br />

• capabilities to aggregate and analyse asset information<br />

• Information sharing & collaboration<br />

• integration & centralisation of asset information<br />

• tools to access and view asset information<br />

• Automating information processes & workflows<br />

22<br />

AMMJ<br />

July 2013<br />

Ref 2<br />

PAS 55: 2008, The Institute of Asset Management<br />

Model Ref:3 “Framework for Asset Management Council Asset Management Body of Knowledge, ISBN: 978-0-9870602-2-8, 2011”<br />

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Figure 3 POSMAD Information Life-Cycle Model 4 Figure 4 From Data to Intelligence<br />

Information Life-Cycle<br />

To ensure asset information is managed appropriately, we<br />

need to apply the Information Life-Cycle model across each<br />

stage of the asset life-cycle.<br />

Typical questions to ask when dealing with data:<br />

Plan<br />

• What data do I need to capture,and why do I need it?<br />

• What will I use it for, why would I share it and with whom?<br />

• Am I capturing too much data?<br />

Obtain<br />

• How will I get this data?<br />

• What processes will I use to get quality data?<br />

Store<br />

• Where and how will I store this data?<br />

• Am I storing this data many times in many places, and<br />

what can I do to assure data integrity?<br />

Share<br />

• How will this information be shared, in what format & how often?<br />

Maintain<br />

• How will I maintain this data; keep it up to date and free of errors?<br />

Apply<br />

• Does this data meet objectives identified at the “PLAN” stage?<br />

• Can I (or others) find this data easily when needed?<br />

Dispose<br />

• Why would I need to retain this data & do I have a retention plan?<br />

• How do I dispose of old data in a secure manner?<br />

The objective of applying the information life-cycle model is to only<br />

create data that adds value, and by applying this to all phases<br />

of the asset life-cycle we turn Asset Data into Asset Intelligence,<br />

where people, processes and systems can work in harmony.<br />

Systems Integration<br />

To put it all together, we need a delivery<br />

model to ensure that all interfaces and<br />

communications between the various<br />

people, processes and technology<br />

deliver the value that was envisaged;<br />

this will lead to relevant work packages<br />

and release stages aligned to business<br />

priorities.<br />

Benefits<br />

What is the objective of having asset information<br />

(intelligence)?<br />

Ultimately, to justify investment in the asset itself,<br />

whether it is for replacement, upgrade, modification<br />

or repairs.<br />

Good asset information enables better decision<br />

making based on the asset’s condition, probability<br />

and consequence of failure, and regulatory<br />

compliance requirements to name a few. There<br />

are two key benefits of asset information:<br />

1. Cost efficiency<br />

2. Expenditure effectiveness<br />

23<br />

AMMJ<br />

July 2013<br />

Ref. 4<br />

POSMAD Information Life-Cycle Model, Danette McGilvray<br />

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Figure 5 Asset<br />

Management Maturity 5<br />

24<br />

AMMJ<br />

July 2013<br />

Cost Efficiencies<br />

Studies have shown<br />

that asset information<br />

has a significant effect<br />

on the efficiency and<br />

performance of asset<br />

intensive businesses.<br />

Organisations<br />

operating efficient asset<br />

information processes<br />

have been found to<br />

indirectly spend around<br />

20% of their total annual<br />

budget (OPEX and<br />

CAPEX) on asset information. Businesses with poor<br />

asset information processes were found to spend even<br />

more, typically as much as 25% of their total annual<br />

budget. 6,7<br />

Expenditure Effectiveness<br />

The appropriate utilisation of asset information enables<br />

the right work to be done in the right place at the right<br />

time. Conversely, the lack of reliable asset information<br />

results in poor<br />

or suboptimal decision making exposing the business to<br />

unnecessary costs or risks and adversely affects overall<br />

business performance.<br />

The development of an integrated asset information<br />

system is a crucial step in ensuring that the right<br />

processes and applications are put in place to ensure all<br />

asset related activities support the overall objectives of<br />

the business.<br />

The early development and adoption of an<br />

enterprise IT strategy for asset management<br />

can provide key benefits such as:<br />

• Reductions in the risk of NPV losses during<br />

design and ramp-up phases; 8<br />

• Reductions in IT project costs by ensuring<br />

systems and interfaces (which are costly to<br />

develop and maintain) are minimised;<br />

• Reductions in asset life-time maintenance<br />

costs by up to 2%; 8<br />

• Can generate up to 10% productivity gains<br />

through technology advancements in asset<br />

management (right information to the right<br />

people at the right time) 8<br />

Conclusion<br />

Executed properly, an organisation should<br />

end up with a system that integrates all asset<br />

related data, and presents related information<br />

to end-users in the required format and timeframe.<br />

Furthermore, a successfully designed<br />

Integrated Asset Information Management<br />

System will contribute significantly to business<br />

profitability and give organisations the key<br />

to unlocking a treasure chest of valuable<br />

information. You may need to use more<br />

than one key to unlock a treasure chest –<br />

sometimes there are even hidden locks.<br />

Likewise, to unlock the value in your asset<br />

data, you may need to use many keys, e.g.<br />

business strategy, process and organisational<br />

design, information and solution architecture<br />

models, application landscape and integration<br />

model.<br />

Key Points:<br />

1. The cost of creating and maintaining essential data<br />

is typically less than the potential losses due to not<br />

having data when required, or the retrospective cost of<br />

improving data quality.<br />

Loss of data value can be rapid, so it is important to set<br />

up robust, continuous and sustainable data maintenance<br />

arrangements, including assigning resources to ensure<br />

data is maintained<br />

2. Data is inextricably linked to the people and<br />

processes that create it and systems in which it is held.<br />

Therefore, appropriate roles and responsibility, from<br />

end-users to IT Services and Suppliers, are required to<br />

maintain data effectively. Ownership of asset information<br />

needs to be with asset managers in the business, who<br />

must ensure all arrangements are put in place to sustain<br />

its integrity.<br />

3. There are two languages spoken when it<br />

comes to assets:<br />

a. Technical, for operations level communication<br />

b. Financial, for corporate level communication<br />

It is imperative that both languages convey the same<br />

message i.e. technical information is translated into<br />

financial information and vice-versa, to ensure that<br />

investment decisions promote sustainable operations<br />

e.g. asset reliability and asset utilisation.<br />

4. Finally, and most importantly, the question to<br />

be answered is not how much an Integrated Asset<br />

Information Management System is going to cost, but<br />

how much value it is going to add.<br />

Ref 5 Presentation “The Asset Management Journey” by John Hardwick,<br />

IAM Annual Conference, June 2012<br />

Ref 6 The Real Cost of Asset Information: How Better Costs Less, Ruth Wallsgrove<br />

Ref 7 Accenture US and UK Management Information Survey Findings<br />

Ref. 8: Article “Bridging the Gap”, Bob DiStefano with Will Goetz and Bruno Storino,<br />

Uptime Magazine June-July 2012<br />

krishna.satiah@ajilon.com.au<br />

www.ajilon.com.au<br />

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25<br />

AMMJ<br />

July 2013<br />

How <strong>Reliability</strong> Centred<br />

<strong>Maintenance</strong> Can Be<br />

Implemented Successfully<br />

Lars Eelman<br />

Research MoE Thesis at HU University of Applied<br />

Sciences, Utrecht , The Netherlands<br />

<strong>Maintenance</strong> Consultant at Royal Netherlands Navy<br />

Tim Zaal<br />

Emeritus Professor of HU University of Applied<br />

Sciences, Utrecht , The Netherlands<br />

It’s generally known that <strong>Reliability</strong> Centred<br />

<strong>Maintenance</strong> (RCM) is the method that justifies<br />

maintenance. But why do a lot of Dutch<br />

companies apply RCM so poorly and why do so<br />

many RCM implementation projects peter out?<br />

During a research project by the HU University<br />

of Applied Sciences (HU UAS) to make system<br />

managers able to state the consequences on the<br />

system integrity as a result of reductions on a<br />

fundamental base, it’s noticed that several causes<br />

contribute to this fact.<br />

The RCM level selection process that has been<br />

developed during this research project contributes<br />

to a successful implementation of RCM and can<br />

also be used within your organisation.<br />

The aim of the system manager is to apply integrity<br />

management which is defined as the ability of an<br />

asset to perform its required functions effectively<br />

and efficiently whilst safeguarding life and the<br />

environment 1 . Setting up a preventive maintenance<br />

plan for a system is one aspect of system integrity<br />

management.<br />

Research at the HU UAS has proven that<br />

preventive maintenance plans are very often based<br />

on maintenance tasks prescribed by the system<br />

manufacturer.<br />

There is nothing wrong to adopt these maintenance<br />

tasks in the preventive maintenance plan and<br />

Computerized <strong>Maintenance</strong> Management System<br />

(CMMS). Although bear in mind that this should<br />

just be the concept version. In general system<br />

manufacturers recommend a very conservative<br />

maintenance approach based on the worst-case<br />

operational context to avoid guarantee or damage<br />

claims from the customer as a result of failures. But<br />

also business might drive the system manufacturer<br />

to recommend ‘over maintenance’.<br />

So with adding these tasks into the CMMS the<br />

job of the system manager has not finished, it just<br />

starts!<br />

<strong>Reliability</strong> Centred <strong>Maintenance</strong><br />

The research showed that the maintenance<br />

documentation provided by the system<br />

manufacturers mainly focuses on describing the<br />

maintenance tasks and the required resources.<br />

• But are the prescribed maintenance tasks<br />

effective?<br />

• Do they cover all risks? And can the maintenance<br />

tasks be justified?<br />

• These questions can be answered<br />

by performing RCM<br />

Theoretically RCM<br />

is the best way to<br />

determine why,<br />

which and when<br />

maintenance has to<br />

be performed. But<br />

in practise it’s not as<br />

easy as it seems.<br />

What are the main<br />

causes heard at<br />

the companies why<br />

system managers do<br />

not apply RCM:<br />

Figure1 - <strong>Reliability</strong> Centred <strong>Maintenance</strong><br />

RELIABILITY CENTRED<br />

Task Selection<br />

Why?<br />

Which?<br />

Failure Mode Effect &<br />

Criticallity Analysis<br />

Functional Failures<br />

Functions<br />

When?<br />

Steps 1 2 3/4/5 6/7<br />

MAINTENANCE<br />

• It costs a lot of time which is not available.<br />

• Resources like RCM analysis software or standard<br />

formats are lacking.<br />

• It’s not worth it for older systems.<br />

• <strong>Maintenance</strong> plans are already set up in other formats<br />

and systems.<br />

• The preventive maintenance plan is already optimized.<br />

Nevertheless management has to check that the system<br />

managers apply RCM in a structured way. How? Make it<br />

easier!<br />

Demand RCM and adopt the application of RCM in the<br />

mission statement and goals. This will emphasize that the<br />

management supports RCM. Set up a standardised process<br />

that supports the system managers to apply RCM and<br />

provide RCM analysis software or at least standard formats<br />

to set up and record preventive maintenance plans in a<br />

structured way. But most important don’t demand full RCM<br />

for each system, but categorise systems with the RCM level<br />

selection process.<br />

RCM level selection process<br />

Applying full RCM is very expensive and time consuming.<br />

Therefore it’s not cost effective to apply full RCM for each<br />

system. For this reason RCM derivatives like Abbreviated<br />

RCM, Experience Centred <strong>Maintenance</strong> 2 and Functioncritical<br />

RCM 3 have been developed. These RCM derivatives<br />

are based on RCM but require less effort than full RCM. Up<br />

to 80% less paperwork can be achieved 3 . But which level of<br />

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RCM has to be used for what system? The RCM<br />

level selection process provides the solution.<br />

The RCM level selection process assigns a<br />

category to a system by weighting nine criteria<br />

according to the RCM criteria table (figure 2).<br />

Based on the total score of the RCM criteria table<br />

a system category is assigned which represents<br />

a RCM level. The higher the score, the higher the<br />

level of RCM that needs to be applied.<br />

• Category A: Full RCM<br />

• Category B: Fc -RCM<br />

• Category C: ECM<br />

To visualize the system’s score, the system<br />

compass has been developed. The system<br />

compass makes clear the weighting of each<br />

criterion at one glance (figure 3).<br />

One marginal but important note has to be taken<br />

in to account:<br />

Figure 2<br />

RCM criteria table<br />

Although the total score of the RCM level selection process may be<br />

assigning perhaps the C category to a system, the score for risk regarding<br />

to safety, health & environment (SHE) may be required to trigger an<br />

upgrade to the system category because of the high score for SHE risks.<br />

Phasing<br />

When the category and so the required level of RCM is determined for<br />

each system, one can start to set up the preventive maintenance plans.<br />

But be aware, if a higher level than ECM has to be applied, don’t demand<br />

that required level of RCM at once.<br />

Set up the preventive maintenance plan in phases (figure 4).<br />

This achieves that preventive maintenance plans are set up step by step,<br />

in a structured way and do gain benefits at an early stage.<br />

Conclusion<br />

Where RCM determines the effectiveness of the preventive maintenance<br />

plans, the RCM level selection process determines which level of RCM<br />

is effective for each system. This avoids that too extensive analysis are<br />

performed for ‘low priority’ systems.<br />

In combination with management support and the required resources it<br />

will make RCM accessible for each system manager.<br />

This approach increases the chance of<br />

successful implementation of RCM so that the<br />

RCM advantages like securing maintenance<br />

engineering knowledge, substantial cost<br />

reductions and improvement of system<br />

availability are achieved.<br />

Figure 3 - System Compass<br />

References<br />

1 Bureau Veritas North America. 2010. Asset<br />

Integrity Management. [online]. Chicago:<br />

Bureau Veritas. Available from: http://www.<br />

us.bureauveritas.com/wps/wcm/connect/<br />

bv_usnew/Local/Home/Our-Services/<br />

Industrial_Asset_Management/Asset_Integrity_<br />

Management [accessed 22 July 2011].<br />

2 Smith, A.M., Hinchcliffe, G.R., 2004. RCM<br />

Gateway to World Class <strong>Maintenance</strong>. Oxford:<br />

Elsevier Butterworth-Heinemann.<br />

3 Zaal, T.M.E., 2011. Profit driven maintenance<br />

for physical assets. Geldermalsen: Maj.<br />

Engineering Publishing.<br />

Tim Zaal<br />

Emeritus Professor of HU University of Applied<br />

Sciences, Utrecht , The Netherlands<br />

Consultant at TZConsultancy, Hoorn, The<br />

Netherlands ( tim.zaal@hu.nl )<br />

Lars Eelman<br />

Research MoE Thsesis at HU University of<br />

Applied Sciences, Utrecht , The Netherlands<br />

<strong>Maintenance</strong> Consultant at Royal Netherlands<br />

Navy<br />

Figure 4 - Phasing<br />

(Residual) Life Cycle<br />

Legislation<br />

System Compass<br />

System importance<br />

4<br />

3<br />

2<br />

1<br />

0<br />

Risk SHE<br />

Category A System<br />

Category B System<br />

Category C System<br />

Risk economic loss<br />

Asset categorisation<br />

A. Full RCM<br />

Abbreviated RCM<br />

B. Fc-RCM<br />

RCM Level<br />

Involvement of third parties<br />

<strong>Maintenance</strong> budget<br />

C. ECM<br />

26<br />

Category A Category B Category C<br />

Score 28-36 Score 19-27 Score 9-18<br />

<strong>Maintenance</strong> complexity<br />

Technical complexity<br />

Step 1 2 3 4<br />

AMMJ<br />

July 2013<br />

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27<br />

AMMJ<br />

July 2013<br />

Alan Bandes UE Systems, Inc www.uesystems.com<br />

Instruments based on airborne/structure<br />

borne ultrasound technology offer many<br />

opportunities for reducing energy waste<br />

and improving asset availability in plants.<br />

They expand the concept of ”Condition<br />

Monitoring” to include much more than<br />

basic mechanical fault inspections.<br />

Since these instruments detect friction,<br />

ionization and turbulence, their inspection<br />

capabilities range from trending<br />

bearing condition to determining lack of<br />

lubrication, locating compressed air leaks<br />

and detecting arcing, tracking and corona<br />

emissions in both open and enclosed<br />

electric equipment.<br />

Portable, instruments based on this<br />

technology are used to trend and analyze<br />

bearing condition, detect leaks (pressure<br />

and vacuum), test valves and steam<br />

traps, identify electrical problems and<br />

identify potential problems in gears,<br />

motors and pumps. This paper will<br />

provide a brief overview of the technology,<br />

its applications, energy savings cost<br />

analysis and suggested inspection<br />

techniques.<br />

ULTRASONIC<br />

CONDITION<br />

MONITORING<br />

Overview:<br />

In today’s environment, generating revenues for any industry is<br />

important. Profit margins are shrinking and often the difference<br />

between a profit and a loss can be as simple as preventing loss<br />

and improving efficiencies. Locating sources of energy waste,<br />

identifying failure conditions in electrical and mechanical systems<br />

all contribute to helping improve the bottom line. In some cases it<br />

can be a dramatic improvement.<br />

Ultrasound inspection offers a unique position for condition<br />

monitoring as both a “stand-alone” inspection technology and<br />

as an effective screening tool that can speed up the inspection<br />

process and help inspectors determine effective follow-up actions<br />

for mechanical, electrical and leak applications.<br />

Whether you refer to proactive inspections as “predictive<br />

maintenance” or “condition monitoring”, the goal is the same; to<br />

note a deviation from a normal or baseline condition in order to<br />

determine whether or not to take corrective action in a planned<br />

orderly manner and to prevent an unplanned incident.<br />

The ideal end result is to maintain asset availability, reduce<br />

maintenance overhead and improve safety conditions. Not one<br />

technology can cover everything. The recommendation is to<br />

incorporate as many technologies as possible into inspection<br />

procedures to assure reliable results.<br />

This paper will review the basics of ultrasound technology,<br />

what is new to the technology and how it is used for condition<br />

monitoring to locate safety hazards, reduce energy waste and<br />

improve equipment availability.<br />

Ultrasound Technology<br />

Airborne/structure borne ultrasound instruments receive high<br />

frequency emissions produced by operating equipment, electrical<br />

emissions and by leaks. These frequencies typically range from 20<br />

kHz to 100 kHz and are beyond the range of human hearing. The<br />

instruments electronically translate ultrasound frequencies through<br />

a process called heterodyning, down into the audible range where<br />

they are heard through headphones and observed as intensity<br />

and or dB levels on a display panel. The newer digital instruments<br />

utilize data management software where information is data logged<br />

on the instrument and downloaded to a computer for analysis.<br />

Some instruments contain on board sound recording to capture<br />

sound samples for spectral analysis.<br />

Sounds are received two ways: through the air and through solid<br />

surfaces (structures). Airborne sounds such as leaks or electrical<br />

emissions are received through a “scanning” module. The structure<br />

borne ultrasounds, such as generated by bearing or leaks through<br />

valves, are sensed through a waveguide or “contact” module.<br />

What makes airborne ultrasound so effective? All operating<br />

mechanical equipment, electrical emissions (arcing, tracking,<br />

corona) & most leakage problems produce a broad range of sound.<br />

The high frequency ultrasonic components of these sounds are<br />

extremely short wave in nature. A short wave signal tends to be<br />

fairly directional and localized. It is therefore easy to separate<br />

these signals from background plant noises and to detect their<br />

exact location. In addition, as subtlechanges begin to occur in<br />

mechanical equipment, the subtle, directional nature of ultrasound<br />

allows these potential warning signals to be detected early, before<br />

actual failure.<br />

Most of the sounds sensed by humans range between 20 Hertz &<br />

20 kilohertz (20 cycles per second to 20,000 cycles per second).<br />

The average human high frequency threshold is actually 16.5 kHz.<br />

Low frequencies tend to be relatively large when compared with<br />

the sound waves sensed by ultrasonic translators. The lengths of<br />

low frequency sound waves in the audible range are approximately<br />

1.9 cm (3/4”) up to 17 m (56’), where-as ultrasound wave lengths<br />

sensed by ultrasonic translators are only 0.3 cm (1/8”) up to 1.6 cm<br />

(5/8”) long. Since ultrasound wave lengths are magnitudes smaller,<br />

the “ultrasonic environment” is much more conducive to locating<br />

and isolating the source of problems in loud plant environments.<br />

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28<br />

AMMJ<br />

July 2013<br />

The high frequency, short wave characteristic of<br />

ultrasound enables users to accurately pinpoint<br />

the location of a leak, electrical emission or of a<br />

particular sound in a machine.<br />

The basic advantages of ultrasound and<br />

ultrasonic instruments are:<br />

1. Ultrasound emissions are directional.<br />

2. Ultrasound tends to be highly localized.<br />

3. Ultrasound provides early warning of<br />

pending mechanical failure<br />

4. The instruments can be used in loud,<br />

noisy environments<br />

5. They support and enhance other PDM<br />

technologies or can stand on their own<br />

in a maintenance program<br />

When used as part of a condition monitoring<br />

program, ultrasound instruments help improve<br />

asset availability and save energy.<br />

Once established, ultrasound can be used as<br />

the “first line of defense” to:<br />

• Inspect equipment fast<br />

• Screen out anomalies<br />

• Set up alarm groups for detailed analysis<br />

and further action<br />

Let’s examine the possibilities of what can be<br />

done to save time, locate deviations and save<br />

energy. First listen to the translated ultrasound<br />

and observe the decibel level.<br />

Note any deviations from previous readings as<br />

you continue your route. Record the data and<br />

any sound anomalies. Then analyze the data<br />

and sounds to consider if additional action is<br />

necessary. All of this can be accomplished very<br />

quickly.<br />

In order to understand the scope and depth<br />

of inspection opportunities airborne structure<br />

borne ultrasound offers, let’s look at how the<br />

technology has progressed over the past three<br />

decades.<br />

Initially these instruments were analog. Early<br />

versions received the raw ultrasound signal and<br />

by the electronic process of heterodyning translated them<br />

down into the audible range where users heard these sounds<br />

through headphones. Some of the instruments had intensity<br />

level meters to give the user an indication of sound amplitude.<br />

As time progressed, frequency tuning was initiated so that<br />

when confronted with a variety of test environments users<br />

could change the frequency in order to help make a received<br />

signal clearer.<br />

These instruments were all basically “search and locate” in<br />

that they were used to identify an issue. Data was manually<br />

entered on a chart or sheet.The primary applications for these<br />

instruments were to locate leaks such as in compressed gas<br />

and steam systems and to check for arcing, tracking and<br />

corona in substations and along distribution lines.<br />

As the industry has changed, so, too has ultrasound<br />

instrumentation. The need for documentation, trending,<br />

reporting and analysis of equipment condition has brought<br />

about changes that improve inspection capabilities and<br />

equipment availability.<br />

As these instruments are<br />

incorporated into reliability and<br />

energy conservation programs the<br />

meantime between failure rates<br />

improve along with a reduction of<br />

energy loss.<br />

The changes in instrumentation have<br />

been substantial. No longer analog<br />

based, most of the newer instruments<br />

are digital. This allows users to<br />

view intensity levels as decibels,<br />

which provides more reliability for<br />

analysis of test results. In addition,<br />

data is now logged on-board the<br />

instruments and downloaded into<br />

data management software. The<br />

software enables users to review test<br />

results, compare current data with<br />

baseline data and trend changes. It<br />

also produces reports which can be<br />

reviewed by all involved.<br />

In addition to on-board data logging,<br />

some of the new digital instruments incorporate on-board<br />

sound recording so that users can capture sound samples of<br />

equipment for sound analysis. The recorded sound samples<br />

can be viewed in spectral analysis software. An important<br />

feature of the spectral analysis software, in addition to viewing<br />

sound samples in spectral, time and waterfall screens, is the<br />

ability of users to hear the sound sample as it is played. Using<br />

both the visual and audible modalities in this manner adds a<br />

new dimension for enhanced diagnostics.<br />

Being digitally based, the technology is now capable of<br />

incorporating a range of diagnostic and analytical software<br />

tools that will keep users informed of the savings generated<br />

through compressed gas surveys and steam surveys. In fact<br />

new developments in compressed gas software provides users<br />

the ability to manage their leak programs while demonstrating<br />

savings in energy and carbon gases. Should a company<br />

become involved with carbon trading, these reports can prove<br />

to be extremely useful.<br />

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Another advancement over the years has been in the<br />

area of specialized module development. Recognizing<br />

that not one receiving module can be used in all test<br />

environments, new modules have been created to<br />

meet specific needs. For example, a magnetically<br />

mounted transducer is used to test bearings to provide<br />

consistency in test approach and results.<br />

Parabolic modules can double the detection distance of<br />

standard scanning modules and can be used to safely<br />

identify electrical emissions in transmission lines or<br />

substations without inspectors getting too close.<br />

When equipment needs to be monitored over time or<br />

when remote monitoring is called for, remote sensors<br />

can be mounted on test points. Some of these sensors<br />

have cables that can run out to an accessible area<br />

where an inspector using a portable instrument<br />

can attach the cable end to a sensing module and<br />

log the data. Other types use 4-20 mA , 0-10V and<br />

heterodyned outputs to transmit data to a control panel,<br />

alarm or recording device.<br />

While many of these remote sensors are used to<br />

monitor bearing wear, with the increased awareness of<br />

arc flash prevention, some of these sensors are placed<br />

in enclosed electric cabinets to alarm when arcing,<br />

tracking or corona are present.<br />

Applications<br />

There are three generic categories of applications in<br />

power plants: leak detection, mechanical inspection<br />

and electric inspection.<br />

Leak Detection:<br />

Leaks can form practically anywhere in a plant. This<br />

includes pressurized systems and systems under a<br />

vacuum. Leaks can occur internally through valves<br />

and steam traps, in heat exchanger and condenser<br />

tubes or to atmosphere.<br />

While it is important to locate potential safety hazards<br />

from leaks, loss of gases through leaks costs facilities<br />

lots of money.<br />

One area that can show fast returns is through<br />

establishing a compressed air leak survey program.<br />

In fact, the US Department of Energy has started a<br />

compressed air challenge.<br />

The reason?<br />

They estimated that of all the compressed air used in<br />

the US by industry, about 30 percent is lost to leaks.<br />

They estimate this to cost from 1 to 3.2 billion dollars<br />

annually. (Ref: US Dept. of Energy. Energy Efficiency<br />

and Renewable Energy www1.eere.energy.gov/<br />

industry/bestpractices ).<br />

Table 1 Table 2<br />

Based on 100 psi, at a<br />

cost of $0.25/mcf for one<br />

year (8760 hours), a leak<br />

as small as 1/16” (.16<br />

cm) can cost $846.00<br />

annually. By doubling<br />

this to 1/8” (.125 cm), the<br />

cost jumps to $3,389.00<br />

annually. If your plant<br />

had 10 leaks or 50 leaks,<br />

imagine the savings!<br />

We’ve had reports<br />

of users who, after<br />

performing a leak survey<br />

and repairing the leaks,<br />

have eliminated the use<br />

of an extra compressor.<br />

Compressed gas survey software organizes results so that<br />

when data is downloaded, the software will calculate the<br />

cfm loss per leak in terms of dollars lost. It will also provide<br />

information on gases that contribute to the carbon footprint.<br />

In addition to the results of the survey, the<br />

software keeps tabs on what has been repaired<br />

and what leaks have not. This helps users<br />

manage their survey and provides information<br />

on actual money saved and carbon gas<br />

emissions cut.<br />

To the left are two images of a typical<br />

compressed gas report. The report shows<br />

annualized results for both dollars saved<br />

(Table 1) and carbon gases saved (Table 2). In<br />

addition you will note that it has columns that<br />

detail leaks found and leaks repaired.<br />

29<br />

AMMJ<br />

July 2013<br />

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Figure 1 Corona<br />

Figures 6 & 7 Infrared and Visual Images<br />

Figure 2 Tracking<br />

Electric emissions<br />

Ultrasound inspection works on all voltages, low,<br />

medium and high to detect arcing, tracking and corona<br />

in both enclosed and open access equipment. Arcing,<br />

tracking and corona ionize the air molecules around<br />

them, which produces ultrasound.<br />

With the advantage of digital sound recording and<br />

spectral analysis, inspectors can analyze sound<br />

samples to determine the type and severity of an<br />

electric emission.<br />

Figure 4<br />

Spectral Image of Arcing<br />

30<br />

Figure 3 Arcing<br />

Figure 5 Time Series View of Arcing<br />

On this page are some examples of corona, tracking and<br />

arcing. As you will note in the FFT screen as the condition<br />

becomes more severe, there are fewer harmonics of 60 cycles.<br />

If this were in Europe, we would see the same with harmonics<br />

of 50 cycles.<br />

The first image is Corona (Figure 1) followed by Tracking<br />

(Figure 2) and then by Arcing (Figure 3).<br />

The following demonstrate the effectiveness of ultrasound when<br />

used with infrared. An inspector who utilizes both ultrasound<br />

and infrared technologies was inspecting switchgear. Some<br />

of the doors could not be opened. There were no IR ports on<br />

the closed cabinets and therefore this switchgear could not be<br />

tested with infrared.<br />

By scanning the door seams and air vents with the ultrasound<br />

instrument, the inspector heard a very distinctive arcing sound.<br />

He recorded the sound and after the cabinets were opened he<br />

took visual and infrared images (Figures 6,7).<br />

Shown opposite is the spectral image of arcing (Figure 4).<br />

Below this is the time series view (Figure 5) of arcing.<br />

The infrared image shows (Figure 6) that this failure condition<br />

could have resulted in flashover at any monent which would<br />

have produced a catastrophic event.<br />

AMMJ<br />

July 2013<br />

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Figures 8 & 9<br />

31<br />

Figure 10<br />

Mechanical Inspection<br />

As ultrasound technology has evolved into the<br />

digital age it has created many opportunities<br />

for detecting, trending, analyzing and reporting<br />

changes in operating mechanical equipment<br />

to improve asset availability. Data can be<br />

stored, uploaded and downloaded into data<br />

management software. The software is used<br />

to produce trend charts, generate reports with<br />

selected criteria, alarm levels can be set to<br />

create work orders for equipment in need of<br />

corrective action.<br />

When changes in mechanical equipment<br />

exceed an alarm value over baseline, spectral<br />

analysis can be used to analyze sound samples<br />

for accurate diagnosis (Figures 8 & 9). Fault<br />

frequencies can be determined for bearings or<br />

gears. It is recommended that baseline readings<br />

be taken both as stored decibel levels and with<br />

recorded sound samples. Baseline sounds will<br />

be very useful in determining whether or not<br />

changes have occurred in equipment and if<br />

corrective action should be taken.<br />

In the sample opposite (Figure 10), while<br />

inspecting bearings a user noticed an unusual<br />

sound in a nearby gearbox. He recorded the<br />

sound and played it back in the spectral analysis<br />

software where he confirmed the sound was in<br />

fact gear related by noting gear mesh harmonics.<br />

He used this recording as a baseline. The lower<br />

spectra line was the baseline. You will note<br />

that as the condition worsened the amplitude<br />

increased to a point where corrective action was<br />

taken.<br />

Condition Based Lubrication<br />

Ultrasound is sensitive to friction and for this<br />

reason it is effective in identifying lack of<br />

lubrication and also preventing over lubrication.<br />

Over lubrication is one of the most common<br />

causes of bearing failure.<br />

Condition based lubrication, as opposed to time<br />

based “preventive” lubrication programs prevent<br />

over lubrication. The traditional<br />

time based programs traditionally<br />

call for lubricating all bearings at<br />

set intervals with a set amount<br />

of lubricant. This overlooks one<br />

problem; not all bearings need<br />

lubrication or as much as called for<br />

in these procedures.<br />

Condition based lubrication utilizes<br />

the new advancements in the<br />

technology of data management and<br />

specialized sensors to determine<br />

specifically which bearings need lubrication and when the lubricant is applied,<br />

when to stop adding the grease.<br />

Conclusion<br />

Over the past few years ultrasound technology has advanced from using<br />

simple analog “search and locate” “trouble shooting” instruments to a<br />

comprehensive, sophisticated technology that is digitally based offering<br />

systematic approaches to leak management, electrical monitoring and<br />

mechanical inspection including bearing condition analysis and trending.<br />

They provide savings in energy and improve meantime between failure rates.<br />

Power plants can improve their efficiencies plant wide which will lead to<br />

improved productivity and cost reduction.<br />

Glossary of Terms:<br />

Arcing: An electric discharge through normally non-conductive media<br />

such as air. It is a failure condition in electric equipment & can lead to fire<br />

or an explosion.<br />

CBM: Condition Based <strong>Maintenance</strong><br />

Corona: An electric discharge around conductors when the surrounding<br />

air is stressed beyond its ionization point without developing flashover.<br />

FFT: Fast Fourier Transfer – A digital processing of a recorded signal<br />

representing data in terms of its component frequencies.<br />

IR (Infrared): infrared cameras and infrared thermometers sense the<br />

infrared (below red) light which is not detected by the human eye. These<br />

emissions are usually related to temperature emissions.<br />

kHz: KiloHertz. One kHz= 1000 Hz or 1000n cycles per second<br />

PdM: Predictive <strong>Maintenance</strong><br />

Tracking: Electricity follows a pathway to ground utilizing dirt and other<br />

contaminants until it reaches flashover.<br />

AMMJ<br />

July 2013<br />

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32<br />

AMMJ<br />

July 2013<br />

The Perils of<br />

MTBF<br />

part 1<br />

Fred Schenkelberg FMS <strong>Reliability</strong> www.nomtbf.com<br />

Introduction<br />

Every organization talks about product reliability<br />

in some manner. Sometimes our customers<br />

provide explicit reliability requirements.<br />

Sometimes our customers have an expected<br />

metric to report reliability expectations. Our<br />

industry may have a ‘standard’ means to discuss<br />

reliability. Or, we have a local ‘tradition’.<br />

One of the most common is MTBF.<br />

MTBF, or Mean Time Between Failure, and the many<br />

variations of this term have one thing in common.<br />

It is the most misunderstood four letter acronym in<br />

engineering. For the purpose of this discussion I am<br />

using MTBF and most of the comments equally apply<br />

to MTTF, MTBUR, etc., which are acronyms for Mean<br />

Time To Failure and Mean Time Between Unscheduled<br />

Removals, etc.<br />

During a presentation(Schenkelberg 2007) on this<br />

subject to a group of reliability professionals, I asked<br />

if anyone in the room had encountered trouble<br />

with MTBF. Nearly every person of the over 100 in<br />

attendance quickly raised their hand. We spent the next<br />

hour sharing horror stories resulting from the misuse<br />

of MTBF. We traded approaches to educate engineers,<br />

managers, customers, and vendors on the actual<br />

meaning and proper use of MTBF, plus when to use<br />

other measures.<br />

USA<br />

What is MTBF?<br />

Technically, MTBF (MTTF actually, more on that<br />

later) is commonly assumed to be the unbiased<br />

estimator of the exponential distribution parameter,<br />

theta.(1995) Actually t is the expected value or<br />

mean of the lifedata distribution.<br />

This is based on how we calculate the value based<br />

on either test or field data. For example, if we<br />

have 50 units that all run for 100 hours and right at<br />

the end of 100 hours one of the units fails.<br />

We can calculate the MTBF as follows. First<br />

determine the total hours all the units operated.<br />

That’s easy, 50 units times 100 hours is 5,000<br />

hours. Then divide the total operating hours by the<br />

number of failures. In this simple example, that is<br />

one, for a resulting MTBF = 5,000/1 = 5,000 hours.<br />

1<br />

E Exponential<br />

∫<br />

( t) = tλe −λt dt = 1 λ = θ<br />

Figure 1. Estimation of MTBF or Theta for Exponential<br />

It is the inverse of the failure rate that permits<br />

a simple estimate of the distribution parameter.<br />

Using the Note: if we had 100 units run for 50<br />

hours and had one failure at the end of 50 hours,<br />

the result is the same. Or, if one unit runs for 5,000<br />

hours<br />

2<br />

before failing. Or, 5,000 units each running<br />

for one hour, then one fails.<br />

Well, it is not so strange if the underlying failure<br />

mechanism has a equal chance of causing a<br />

failure every hour (or moment). If the chance of<br />

3<br />

failure is constant, or we say the hazard rate or<br />

failure rate is constant, then the above method to<br />

estimate MTBF is valid.<br />

There are better ways to estimate MTBF when the<br />

assumption of a constant failure rate is not true.<br />

When the failure rate is changing over time, as<br />

with bearing wear out, the exponential distribution<br />

5<br />

is a very poor means to describe the behavior. It is similar to<br />

describing a parabola with a straight line. The straight line<br />

just doesn’t have enough information to describe the curve.<br />

Yet, most often MTBF is calculated E Exponential<br />

as described t ∫ above<br />

using the constant failure 1 rate or exponential distribution<br />

assumption. Figure 2 shows<br />

two other lifedata distribution<br />

expected values. After fitting<br />

the data to the appropriate<br />

distribution, formulas like<br />

these also provide the MTBF<br />

value, and without making 2<br />

the constant failure rate Figure 2. Expected Values for<br />

assumption.<br />

Weibull and Lognormal<br />

Light Bulbs & Smoke<br />

Detectors.<br />

3<br />

How often do you change incandescent light bulbs?<br />

Randomly, right? When a bulb burns out you find a spare<br />

bulb and replace the burned out one. Do you then think<br />

about changing the rest of the similar light bulbs in the<br />

house? Probably not.<br />

Incandescent light bulbs tend to follow the exponential life<br />

distribution. (This is not actually true (Donald L Klipstein<br />

2006), yet in my experience and limited data the time-tofailure<br />

distribution in my home it is close enough.) And<br />

5<br />

as such there is no rationale to conduct preventative<br />

maintenance. The memoryless feature of the distribution<br />

suggests the new bulb has exactly the same chance of<br />

failure in the next hour as the existing working light bulb.<br />

So there is no time or cost benefit to the preventative<br />

replacement.<br />

6.<br />

Now, if your community is like mine, you receive annual<br />

reminders to change the batteries in your smoke detectors.<br />

Those 9V batteries do tend to drain. Each battery drains<br />

or is consumed (‘wears’) at slightly different rates, due to<br />

variation in initial power density, contact resistance, power<br />

demands, etc. The batteries last a bit longer than a year and<br />

do not follow a constant failure rate at all. After about a year<br />

the smoke alarms begin to trigger low power alarms.<br />

This then leads to the annual effort to change all of the 9V<br />

batteries in smoke detectors. I’ve seen the same behavior in<br />

office buildings using fluorescent tube lighting.<br />

( ) = tλe −λt dt = 1 λ = θ<br />

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33<br />

AMMJ<br />

July 2013<br />

The maintenance crews tend to replace entire banks<br />

of tubes. When queried, I learned of their experience.<br />

“When one goes, E then all will fail soon after. So, while<br />

we have the ladder Exponential ( t) = ∫ tλe −λt dt = 1<br />

1<br />

out, we just replace them λ = all.”<br />

θ<br />

There are a few common ‘issues’ with MTBF. In<br />

support of the phrase ‘worst four letter acronym,’<br />

consider each element of the four letters.<br />

M - stands for Mean.<br />

Speaking statistically, this is the expected value or the<br />

first moment of the distribution. Each distribution has<br />

2<br />

a mean value. The general formula for the expected<br />

value (1995), denoted E(X), is shown in Figure 3.<br />

3<br />

Figure 3. General Expected Value from<br />

probability density function<br />

The issue stems, in my opinion, from those<br />

undergraduate statistics classes most would rather<br />

forget. The normal (Gaussian) distribution dominated<br />

those lectures. Many sections and test questions<br />

started with the phrase “Assuming a normal<br />

distribution....” It was drilled into our engineering<br />

minds. The learned response was that ‘mean’ is<br />

5<br />

‘average’, as well as the 50th percentile of a normal<br />

distribution. One half of values are above and one half<br />

are below.<br />

Therein dwells the root of a mistaken understanding of<br />

MTBF. Not all distributions have the same properties<br />

concerning mean values, which was most likely not<br />

mentioned during the undergraduate statistics course.<br />

6.<br />

For example, the exponential family of distributions<br />

has an expected value, or mean, which is defined as<br />

the 63.2 percentile. About one third (36.79%) of values<br />

are above the mean and about two thirds (63.21%) are<br />

below the mean.<br />

Let’s assume we have 1000 light bulbs with an MTBF<br />

of 100 hours. How many will still be working at the end<br />

of 100 hours of operation? To answer this question,<br />

consider that for each hour, each light bulb has a 1 in<br />

100 chance of failing.<br />

E Exponential<br />

t<br />

1<br />

Therefore, we expect to lose about 10 in the first hour.<br />

Surprised? This is as expected if using the reliability<br />

function of the exponential distribution.<br />

If we run the time out a little further the plot shows what<br />

we commonly call the exponential decay. The chance of<br />

failure each hour for each light bulb is the same. It just<br />

takes more time to have the same 2 number of failures.<br />

In the first hour of the experiment with 1000 light bulbs,<br />

10 bulbs should have failed (1000 x 1/100 = 10 failures in<br />

one hour). When there are only 500 light bulbs remaining,<br />

it takes two hours to incur 10 failures (500 x 1/100 = 5<br />

3<br />

failures in one hour). See figure 5.<br />

Another way to determine the<br />

answer to how many will still<br />

be working at the end of 100<br />

hours is to use the exponential<br />

distribution’s reliability function.<br />

Figure 4 shows the function and<br />

associated calculation. We would<br />

expect 36.8 light bulbs to still be<br />

5<br />

operating after 100 attempt to<br />

Figure 4. Calculation for<br />

operate for 100 hours.<br />

<strong>Reliability</strong> at 100 hours<br />

Figure 5.<br />

Only 368 still operating at 100 hours<br />

6.<br />

∫<br />

( ) = tλe −λt dt = 1 λ = θ<br />

T - stands for Time.<br />

Hours, cycles, years, pages and many more ways of counting<br />

some form of use are common. Keep in mind that the MTBF is<br />

the inverse of failure rate. The failure rate units are the number of<br />

failures per unit time. Inverting this give us units of time (hours,<br />

cycles, years, ...) per failure.<br />

I am not sure why (tend to think it was a marketing decision)<br />

someone decided to invert the negative connotation of ‘failures/<br />

hour’ into the positive sounding ‘hours/failure’. Therein clicks<br />

another issue with MTBF. The units of MTBF, often in hours, is<br />

often confused with clock or calendar time. It really is a confusing<br />

unit of measure to convey the probability of failure. Instead<br />

of stating a light bulb has a 0.01 chance E of failure per hour<br />

Exponential<br />

t ∫<br />

of operation, our dislike for numbers 1 between 0 and 1 (recall<br />

probability and stats classes!) is avoided by inverting the failure<br />

rate. Now it reads 100 hours MTBF. This apparently sounds<br />

much better.<br />

B - stands for Between (or Before?).<br />

Either way, between or before, when linked with the rest of the<br />

acronym it conveys a failure free period. It would have been<br />

2<br />

better to state MTF, Mean Time of Failures. While that suggestion<br />

isn’t really that good, the idea of a failure free period, is not part<br />

of the definition. I heard one design team manager explain<br />

MTBF as the time to expect from one failure to the next. The time<br />

between failures. So, once a 3 failure occurs, we have the MTBF<br />

hours before we would expect the next failure.<br />

MTTF, the closely associated metric to MTBF, uses “To” instead<br />

of “Between”, and creates the same confusion. With “To”,<br />

“Before” or “Between”, two thirds of the light bulbs will fail at the<br />

100 hour mark. And, they will fail randomly across the entire<br />

duration of interest.<br />

When the MTBF value is very large, say 1 million hours, it may<br />

seem like a failure free period is occurring. It’s just that the<br />

5<br />

probability of failure is very small, 1 in a million chance of failure<br />

per hour.<br />

Running a test of 10 light bulbs<br />

for 1000 hours with an actual 1<br />

million hour MTBF probability<br />

of failure would result in an<br />

expected ZERO failures (an Figure 6. Probability of<br />

6.<br />

expected 1% units failing - it may failure is pretty low for very<br />

take an average of ten runs of the high MTBF values<br />

test for a single bulb to fail), as<br />

shown in the calculation in Fig 6.<br />

( ) = tλe −λt dt = 1 λ = θ<br />

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34<br />

AMMJ<br />

July 2013<br />

F - stands for Failure.<br />

Who defines “failure” in your organization? If your<br />

customers return a product, are they are classified “No<br />

Trouble Found”? In a classical sense a product failure<br />

is when the product does not meet stated performance<br />

specifications. Yet, customers will return products<br />

that fail to meet their expectations, as opposed to<br />

performance specifications, and it still creates warranty<br />

expenses.<br />

Many forms of product testing only apply one form of<br />

stress, which only promotes a subset of all possible<br />

failure mechanisms. Basing the MTBF calculation on a<br />

single stress test, while possible to be accurate enough<br />

for use, is often missing important life-cycle conditions,<br />

stresses and failure mechanisms.<br />

The simple issue here is that the internal definition of<br />

failure may be different than your customers’ definition.<br />

Be clear and concise, plus open to new definitions<br />

of failure. However, it is generally limited to product<br />

specifications.<br />

History of Use.<br />

Karl Pearson first mentions the ‘negative exponential<br />

distribution’ in 1895. The Exponential Distribution<br />

has a number of interesting properties, one of which<br />

takes advantage of the tools available in the 1950’s<br />

and 60’s. One specifically interesting property is the<br />

ability to add failure rates. Adding was rather easy at<br />

the time using mechanical and later electric adding<br />

machines. However, using a slide rule and tables for<br />

the exponents is cumbersome with possibly 100’s or<br />

1,000’s of calculations needed.<br />

In 1961, the first issue<br />

of the MIL-HDBK-217<br />

(Defense 1992) detailed<br />

how to perform parts count<br />

predictions. The method<br />

relied on the ability to add<br />

failure rates, as shown in<br />

figure 7.<br />

Figure 7. The Exponential<br />

Distribution permits adding<br />

failure rates<br />

Work continues to this day to update and revise the<br />

methodology (Gullo 2009). These efforts may take us out<br />

of the era of mechanical adders, as today doing complex<br />

calculations is as easy as turning the crank.<br />

Today we have models and distributions for the complex array<br />

of failure mechanisms and should take advantage of this<br />

knowledge. Limiting the combination of failure rate information<br />

to a constant for each component distorts and misleads those<br />

attempting to make decisions based on the prediction or data<br />

analysis.<br />

Examples of Misuse of MTBF.<br />

While it is a convenient assumption to say the component,<br />

product or system has a constant failure rate, this is often<br />

not true. And, this assumption does lead to very poor<br />

understanding, modeling and decisions related to real<br />

products.<br />

The obvious misuse stems from the various ways that<br />

individuals misunderstand MTBF. For example, if an electrical<br />

engineer believes MTBF to be a failure free period, his<br />

selection of components will have a significantly less desirable<br />

field failure rate. I, and many of the reliability professionals<br />

I’ve spoken to, have also run across this common<br />

misunderstanding in the engineering community. Simply<br />

confirm a common understanding of the terms being used.<br />

Another simple issue is the advertising of product or<br />

component reliability by simply stating an MTBF value. Without<br />

stating the conditions, environment, usage period, and other<br />

reliability related bits of information, the reader is left to wonder<br />

what the MTBF really means.<br />

For a component that has an increasing failure rate over time,<br />

like a cooling fan that experiences bearing wear out, the MTBF<br />

is a valid approximation of the fan failure rate over some<br />

specific period of time. The fan datasheet often does not state<br />

the expected duration over which the constant failure rate<br />

applies. If the vendor is designing and evaluating fan life for<br />

an expected one year of use, then the life data may actually<br />

be exponential. If the application that the electrical engineer is<br />

considering includes a cooling fan to operate for 10 years, then<br />

he may be surprised when the product qualification or field<br />

performance experiences higher than expected fan failures.<br />

MTBF<br />

Part 2 of these articles on<br />

MtBF will be published in the<br />

September ammj<br />

“Mtbf actions”<br />

Summary.<br />

This paper illustrates a few of the mistakes or<br />

issues around the common misunderstandings<br />

of MTBF. Being aware of these issues helps the<br />

reliability professional guard against serious errors<br />

when using MTBF. Additionally, knowing when<br />

to use MTBF and when not to use it for reliability<br />

tracking or analysis is beneficial. A Future paper<br />

will explore how to best spot misuse and what to<br />

do about the issue.<br />

Awareness is the first step.<br />

References<br />

(1995). Handbook of reliability engineering and<br />

management. New York, McGraw Hill.<br />

Defense, U. D. o. (1992). <strong>Reliability</strong> Prediction of<br />

Electronic Equipment.<br />

Donald L Klipstein, J. (2006). “The Great Internet<br />

Light Bulb Book, Part I.” Retrieved 2/12/2010,<br />

2010, from file:///Users/fms/Documents/Books/<br />

<strong>Reliability</strong>Prediction/The%20Great%20Internet%20<br />

Light%20Bulb%20Book,%20Part%20I.webarchive.<br />

Gullo, L. (2009). “The Revitalization of MIL-<br />

HDBK-217.” Retrieved 2/12/2010, 2010, from<br />

http://www.ieee.org/portal/cms_docs_relsoc/<br />

relsoc/<strong>News</strong>letters/Sep2008/Revitalization_MIL-<br />

HDBK-217.htm.<br />

Schenkelberg, F. (2007). Trapped by MTBF<br />

- A Study of Alternative <strong>Reliability</strong> Metrics.<br />

International Applied <strong>Reliability</strong> Symposium, San<br />

Diego, CA, ReliaSoft Corporation.<br />

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The <strong>Maintenance</strong><br />

Seminars<br />

Planned <strong>Maintenance</strong> (1 Day)<br />

The Why, What, How & Who Of <strong>Maintenance</strong><br />

35<br />

AMMJ<br />

July 2013<br />

The Seminars are presented by<br />

Len Bradshaw<br />

Len Bradshaw is a specialist in<br />

maintenance management, maintenance<br />

planning/control and asset management,<br />

with over 35 years of experience in these<br />

fields.<br />

As the Publisher of the AMMJ he keeps<br />

in touch with World leaders in the<br />

fields of <strong>Maintenance</strong>, <strong>Reliability</strong> and<br />

Asset Management. He has worked in<br />

<strong>Maintenance</strong> and Plant Engineering in<br />

Europe, Asia, Africa and Australasia.<br />

Len has a Masters Degree in <strong>Maintenance</strong><br />

Management from Manchester University,<br />

he helped create the <strong>Maintenance</strong><br />

Management programs at Monash<br />

University and also was a member of<br />

the panel for the Australian <strong>Maintenance</strong><br />

Excellence Awards.<br />

<strong>Maintenance</strong> Management (1 Day)<br />

Moving towards better asset performance, better<br />

maintenance, better reliability & asset management.<br />

Len Bradshaw is<br />

available to run these<br />

excellent seminars<br />

anywhere in the World<br />

• In Your Company<br />

or<br />

• Added to Your<br />

Conference<br />

Who Should Attend:<br />

<strong>Maintenance</strong> Planners<br />

<strong>Maintenance</strong> Supervisors,<br />

Trades, Technicians.<br />

<strong>Maintenance</strong> & <strong>Reliability</strong><br />

Engineers, Managers<br />

and Contractors.<br />

mail@theammj.com<br />

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1 2<br />

Why, What, How & Who Of<br />

<strong>Maintenance</strong><br />

1 Day Seminar<br />

Why good maintenance is so important, What different ways we can do<br />

maintenance. How we plan and do maintenance. How we monitor machine<br />

condition. How we organise parts and materials. Who does the planning, the<br />

maintenance work, the reporting and history - and the skills required.<br />

<strong>Maintenance</strong> Management<br />

Seminar<br />

1 Day Seminar<br />

This seminar introduces the wide range of <strong>Maintenance</strong> Management activities<br />

and techniques that may be applied within your organisation and the contribution<br />

<strong>Maintenance</strong> can make to improved service, performance and profitability. It is<br />

important to have an understanding of what can be done and what can be achieved.<br />

36<br />

AMMJ<br />

July 2013<br />

1 Consequences of Good or Bad<br />

<strong>Maintenance</strong><br />

• The direct & indirect costs of <strong>Maintenance</strong>.<br />

• The real cost of failures & cost of Downtime.<br />

• Identifying/recording real maintenance costs.<br />

• Short term and long term impact of<br />

insufficient resources in <strong>Maintenance</strong><br />

2 <strong>Maintenance</strong> Activities<br />

• Emergency, corrective, preventive,<br />

predictive, condition based, and Proactive<br />

maintenance.<br />

• Fixed time replacement of components.<br />

• Understanding failures in maintenance.<br />

• The different failure types and how they<br />

affect what maintenance should be used.<br />

• What maintenance is needed. Basic rules in<br />

setting inspection and PM frequencies.<br />

• Introduction to maintenance plan<br />

development.<br />

3 <strong>Maintenance</strong> Planning<br />

• <strong>Maintenance</strong> Planning and Control<br />

• Coding, inventory and asset registers.<br />

Asset technical databases. Rotables.<br />

• Asset and task priority or criticallity.<br />

• <strong>Maintenance</strong> requests. Quick work request.<br />

• A PM becoming a Corrective task.<br />

• The small job.<br />

• Backlog and frontlog files.Opportunity<br />

maintenance. Backlog file management.<br />

• Planning PM routines and corrective work.<br />

• Determining the weekly workload<br />

• <strong>Maintenance</strong> planning coordination meeting.<br />

• Work order issue, work in progress.<br />

• Feedback & history.<br />

• Performance measures.<br />

• Who should be the planner. Responsibilities<br />

and duties of the planner.<br />

3 Computerised <strong>Maintenance</strong> Management<br />

Systems<br />

• Working with a CMMS<br />

• The move towards Asset Management<br />

Systems and beyond the basic CMMS.<br />

• GIS, GPS, Internet, Web based systems.<br />

* Mobile maintenance and mobile CMMS.<br />

4 Inspections & Condition Monitoring<br />

• What inspection and preventive/predictive<br />

techniques are available in maintenance.<br />

• A look at the wide range of inspection and<br />

condition monitoring techniques<br />

• Visual inspections, oil analysis, vibration<br />

monitoring, thermography, acoustic<br />

emission, boroscopes, fibre optics,<br />

alignment techniques, residual current, etc..<br />

5 <strong>Maintenance</strong> Stores<br />

• Store objectives and stock control.<br />

• Impact of maintenance type on stock held.<br />

• Who owns the stores? Who owns the<br />

parts? <strong>Maintenance</strong> of parts in the store.<br />

• Location of the stores.<br />

6 <strong>Maintenance</strong> People and Structures<br />

• The different organisational structures used<br />

for maintenance activities.<br />

• Restructured maintenance, flexibility,<br />

multiskilling and team based structures.<br />

• <strong>Maintenance</strong> Outsourcing/Contracting<br />

1 Business & Organisational Success Via<br />

Better <strong>Maintenance</strong><br />

• The key role that maintenance plays in<br />

achieving business success. <strong>Maintenance</strong><br />

as a profit creator.<br />

• <strong>Maintenance</strong> in Good or Bad business<br />

times. Proving your worth. Reducing Direct<br />

or Indirect maintenance costs.<br />

• <strong>Maintenance</strong> Impact on Safety, Insurance<br />

and Legal Costs. Risks of poor or under<br />

resoursed maintenance.<br />

2 Achieving Better <strong>Maintenance</strong><br />

• Common features of the best maintenance<br />

organizations in the world.<br />

• What is <strong>Maintenance</strong> Excellence.<br />

2.1 The Best People:<br />

• Leadership, recruitment, training, flexibility,<br />

motivation, teams, TPM, performance,<br />

rewards, core skills and outsourcing.<br />

Matching people and structures to your<br />

organisation. The rise of the “super”<br />

contractors.<br />

2.2 The Best Parts Management:<br />

• Stores management, stores objectives,<br />

vendor and user alliances, internet spares,<br />

parts optimisation, improved parts specs.<br />

automated stores, stores personnel.<br />

2.3 The Best <strong>Maintenance</strong> Practices:<br />

• Moving through Preventive / Predictive to<br />

Proactive <strong>Maintenance</strong>. Earning time to<br />

develope new techniques for improved<br />

asset management.<br />

3 <strong>Maintenance</strong> Strategies<br />

For The Future<br />

• Setting Strategies: From Policy Statements,<br />

Audits, Benchmarking, Gap Analysis and<br />

Objectives through to <strong>Maintenance</strong><br />

Performance Measures.<br />

• Examples of <strong>Maintenance</strong> Objectives and<br />

Performance Measures.<br />

4 An Introduction to Analytical Methods<br />

In <strong>Maintenance</strong><br />

• <strong>Maintenance</strong> Plan Development and<br />

Optimisation Software.<br />

• Example of how to collect, use, and<br />

understand maintenance data.<br />

• Using downtime data to minimise impact of<br />

downtime.<br />

• Using failure data to optimise maintenance<br />

activities using techniques such as Weibull<br />

analysis.<br />

• Fine tuning PM activities.Can we use<br />

MTBF? Timelines, Histograms, Pareto<br />

Analysis, Simulation.<br />

5 An Introduction to Asset Management<br />

• Asset Management & ISO 55000. How much<br />

do I really need to know about Asset<br />

Management<br />

• Plant Design considerations that improve<br />

reliability, availability and maintainability.<br />

• Introduction to life cycle costing of assets.<br />

• Plant replacement strategies;software tools.<br />

• Better maintenance specifications of<br />

machines.<br />

mail@theammj.com<br />

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<strong>Maintenance</strong><br />

& <strong>Reliability</strong><br />

<strong>News</strong><br />

37<br />

AMMJ<br />

October July 20132012<br />

WANTED<br />

Your maintenance & reliability <strong>News</strong>:<br />

<strong>News</strong> items must be sent to the AMMJ at least 2 weeks<br />

before the publication date. Submit <strong>News</strong> items as PDF’s or<br />

Word Docs. editor@theammj.com<br />

Olympus takes a closer<br />

look on the inside<br />

The ability to inspect internal surfaces and other features of<br />

a product without causing damage is one of the key benefits<br />

offered by industrial videoscopes. Remote Visual Inspection<br />

(RVI) of materials, components & structures allow technicians<br />

to detect cracks, bubbles, and other flaws that might lead to<br />

failure or other problems with equipment in the future.<br />

Olympus, a world-leading manufacturer of optical, electronic<br />

and precision engineering products, has been at the forefront<br />

of videoscope and endoscope development for many<br />

decades. This experience has given the company a major<br />

share of the world market for medical endoscopes. The two<br />

types of Remote Visual Inspection (RVI) instruments were<br />

developed from the same combination of lens and light<br />

technology.<br />

The inside story<br />

A videoscope is an inspection instrument that allows an<br />

engineer or technician to view the components of a machine<br />

in situ or see inside confined spaces. It consists of a small<br />

camera mounted on a length of cable that can be controlled<br />

by the operator. Modern videoscopes incorporate light<br />

sources into the tip of the probe as well as motors to move<br />

the LED and lens assembly.<br />

The camera and cable connect<br />

to a portable base unit and the<br />

images are viewed directly on a<br />

built-in monitor or plugged into<br />

a larger, separate monitor. The<br />

head of the device is carefully<br />

threaded through an opening. As<br />

the camera moves, it provides a<br />

real-time image of the environment until it reaches the target area.<br />

The technician operating the videoscope can adjust the focus and<br />

move the camera as needed to examine different features of interest.<br />

The outside diameter of a videoscope can be extremely small - the<br />

smallest produced by Olympus is 2.4 mm - which allows them to<br />

be used for activities like checking the quality of internal welds and<br />

looking inside delicate systems to determine the causes of errors.<br />

While images can be viewed in real time, data can also be recorded<br />

for later review. Technicians are able to search for faults which may<br />

have been missed on the initial pass while looking at real time video.<br />

Technological advances<br />

According to Mark Wheatley, Sales Specialist at Olympus, the<br />

greatest advances and improvements for videoscopes during the<br />

past two to five years have been in battery and LED technology.<br />

“Batteries are smaller and lighter so videoscopes are decreasing in<br />

size as well,” he said. “The limitations of original videoscopes were<br />

getting light into the area being inspected and the size of the power<br />

supply.”<br />

Early videoscopes were large, bulky devices with CRT displays.<br />

Moreover, they had the restriction of needing to be plugged into a<br />

power socket, with long lengths of trailing cables.<br />

Olympus’ versatile iPLEX LX videoscope<br />

The compact iPLEX UltraLite<br />

videoscope from Olympus<br />

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<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

38<br />

AMMJ<br />

October July 20132012<br />

Technological developments have meant that<br />

the cost of the units has dropped significantly,<br />

with the latest MX2 model half the cost of its<br />

predecessor.<br />

This has made the instruments affordable for a<br />

wider range of customers.<br />

Wheatley explained that other developments<br />

have also had an impact. “Untethering<br />

videoscopes from mains power has opened<br />

up whole new market segments,” Wheatley<br />

added. “Smaller organisations, like pest control<br />

companies and business aircraft operators, can<br />

now afford to use the latest test instruments.”<br />

Leading the way<br />

Olympus has been leading the world in the<br />

development of LED technology used in RVI<br />

instruments. The company also has patented<br />

a technology called WiDER . This is a system<br />

that increases the background signal—similar<br />

to gamma correction in digital photography—<br />

allowing less light to be used and reducing flaring<br />

off surfaces and washing out of the image. “This<br />

sets us apart from our competitors,” Wheatley<br />

said. “Not only can we now put a lot more light<br />

out of the end of the scope but we can use that<br />

light far more effectively.”<br />

Olympus videoscopes have many features<br />

and functions built in to the unit which can be<br />

accessed by purchasing software codes’. These<br />

enable different measuring, recording and<br />

reporting functions to be used during inspections.<br />

The company continues its research and<br />

development to improve videoscope technology<br />

and enhance RVI functionality.<br />

Meeting the needs of customers<br />

Probes for videoscopes can be up to 30 metres<br />

long. “While the standard 4 mm probe is suitable for<br />

probably 90 per cent of all inspection applications,<br />

Olympus is willing to work with customers to adapt<br />

or modify instruments to meet their needs,” said<br />

Wheatley.<br />

Organisations for whom Olympus has helped develop<br />

custom videoscopes include Rolls-Royce and Volvo.<br />

To assist in the inspection of engines for the Airbus<br />

A380, Olympus worked with Rolls-Royce to adapt<br />

instruments and choose the appropriate length and<br />

size probe to inspect turbine blades while minimising<br />

the risk of components falling into the engine.<br />

Olympus also works with the Department of Defence<br />

to supply instruments to inspect the internal bore of<br />

the barrels of artillery pieces. “Having instruments built<br />

to military specs means that Olympus scopes have<br />

enhanced durability and reliability,” said Wheatley.<br />

Over the years Olympus has been called on to provide<br />

solutions for some unusual situations. “One request<br />

was from the Australian Zoo in Queensland where<br />

they wanted to observe bee and insect activity in<br />

logs,” Wheatley said. “Another was a requirement<br />

from a transport company to inspect gas bottles<br />

mounted to the top of its busses, but without the need<br />

for the technician to climb up.”<br />

Olympus produces a wide range of videoscopes<br />

along with replacement parts and accessories. “For<br />

every non-destructive testing application, Olympus<br />

has a videoscope available for the job,” Wheatley<br />

concluded. “The combination of ever smaller batteries<br />

and better, brighter LEDs has changed the face of<br />

scopes altogether.”<br />

www.olympus-ims.com www.olympus.co.nz<br />

Inspecting the inside of an insulated feed supply pipe<br />

with an Olympus iPLEX Mk II videoscope.<br />

Inspecting marine turbine engine manifolds with an iPLEX LX<br />

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39<br />

AMMJ<br />

October July 20132012<br />

<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

SKF’s INSOCOAT® Bearings Increase<br />

Service Life In A Hot Gas Fan<br />

The challenge<br />

AssiDomän Cartonboard AB, a major international<br />

producer of heavy duty carton-board was<br />

experiencing high maintenance and repair costs<br />

related to their large flue gas recirculation fan.<br />

These costs were the result of premature bearing<br />

failures caused by stray electric currents introduced<br />

into the bearings by the variable frequency converter.<br />

The bearings in the hot gas fan motor in the boiler<br />

lasted only six months on an average.<br />

AssiDomän Cartonboard AB in Frövi, Sweden<br />

A solution was needed to eliminate the damaging electric<br />

currents, improve reliability and reduce maintenance and<br />

repair costs. The maintenance department decided to install<br />

INSOCOAT® bearings, available only from SKF®, in the fan<br />

motor.<br />

Savings and value<br />

Since changing to INSOCOAT bearings five years ago, this<br />

producer has had no bearing failures in the hot gas fan. In<br />

addition, the frequency drive can be used to its full capacity.<br />

This plant’s savings in maintenance and repair costs using<br />

INSOCOAT bearings are dramatic. In addition, reduced<br />

downtime and increased productivity have had a significant<br />

impact on the bottom line. www.skf.com<br />

New book by Ray Beebe<br />

Steam Turbine Performance and<br />

Condition Monitoring<br />

Ray Beebe has long experience with<br />

steam turbines and their condition<br />

monitoring, dating from the start of<br />

his engineering career in the power<br />

generation field in the then State<br />

Electricity Commission of Victoria,<br />

Australia.<br />

Coupled with experience gained<br />

interstate and overseas, he developed<br />

condition monitoring by performance<br />

and vibration analysis on machines at several power<br />

stations and shared this through in-house training. His<br />

time as an academic at Monash University from 1992<br />

gave the encouragement to collate this experience into<br />

papers for journals and conferences.<br />

This book combines these experiences with many others<br />

he has gathered over the years, plus many drawn from<br />

the published experiences of others. Case histories<br />

cover from leakage monitoring to the detection of mineral<br />

deposits on blades; from the determination of designrelated<br />

root causes of vibration to diagnostic procedures<br />

used by the author. There is a comprehensive list of<br />

references, many available free on line.<br />

Heinz Bloch, eminent engineer and author, said that<br />

this book is a text that begged to be written, and that it<br />

constitutes knowledge transfer of the highest order. He<br />

considers it a marvelous blend of straightforward practical<br />

experience and structured analytical approaches. He<br />

envies today’s readers and wishes that he had it himself<br />

years ago.<br />

Published by <strong>Reliability</strong>web.com, price $US49.99<br />

http://books.mro-zone.com/Steam_Turbine_<br />

Performance_and_Condition_Monitoring_p/<br />

mm9780985361983.htm<br />

This is Ray’s third book, following Machine condition<br />

monitoring (1988, revised 2009) and his award-winning<br />

Predictive maintenance of pumps using condition<br />

monitoring (2004).<br />

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www.ashcomtech.com<br />

MaintiMizer CMMS/EAM Solutions<br />

<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

R<br />

Increasi<br />

Im<br />

40<br />

AMMJ<br />

July 2013<br />

Australia’s CSIRO Awards Planned <strong>Maintenance</strong><br />

Contract to Marine Software<br />

U.K based Marine Software Ltd has been successfully<br />

awarded the Planned <strong>Maintenance</strong> Contract for<br />

the 94m Research Vessel “RV Investigator”, by the<br />

Commonwealth Scientific and Industrial Research<br />

Organisation (CSIRO). CSIRO is Australia’s national<br />

science agency and one of the largest and most diverse<br />

research agencies in the world.<br />

CSIRO required a Classification Society type approved<br />

computerised Planned <strong>Maintenance</strong> system to<br />

comply with the ISM code, statutory and classification<br />

certification requirements, in addition to an integrated<br />

Spare Parts system.<br />

Marine Software will supply the MPM - Marine Planned<br />

<strong>Maintenance</strong> “Gold” version, and have also been<br />

commissioned to construct a fully populated and<br />

scheduled Planned<br />

<strong>Maintenance</strong> database,<br />

ready for use upon<br />

installation. In addition,<br />

CSIRO will take<br />

delivery of the MSK -<br />

Marine Storekeeper<br />

product, to include<br />

an optional barcode<br />

scanning package.<br />

Software installation<br />

with initial crew training<br />

will be conducted on<br />

site at the Sembawang<br />

Shipyard, Singapore.<br />

www.marinesoftware.co.uk<br />

info@marinesoftware.co.uk<br />

Bentley announces AssetWise Ivara<br />

Performance Management (Version 7.0)<br />

Bentley Systems, Incorporated, the leading company<br />

dedicated to providing comprehensive software<br />

solutions for sustaining infrastructure, has announced<br />

the release of its AssetWise Ivara Performance<br />

Management 7.0 software for infrastructure asset<br />

reliability improvement.<br />

The new version provides additional global reach and<br />

software administration efficiency, along with Bentley<br />

SELECTserver support for increased licensing<br />

flexibility. Bentley also previewed the forthcoming<br />

APM Supervisor Dashboard app to leverage<br />

information mobility for operations and maintenance<br />

managers.<br />

AssetWise Ivara Performance Management 7.0<br />

AssetWise Ivara Performance Management 7.0<br />

integrates the former Ivara EXP Enterprise software<br />

into Bentley’s product development process and<br />

systems architecture. It also supports Bentley’s<br />

SELECTserver, enabling users to maximise license<br />

utilisation and minimise software administration<br />

through benefits such as trust licensing and<br />

portfolio balancing, providing assured access to<br />

critical and appropriate software. In addition, a new<br />

Environment Migration Wizard reduces by up to<br />

80 percent the manual effort required of system<br />

integrators to migrate and deploy configurations and<br />

customisations between environments.<br />

To facilitate fully global deployments of AssetWise<br />

Ivara Performance Management, version 7.0<br />

supports Unicode – for Asian and other double-byte<br />

languages – and also will be delivered in Portuguese<br />

and Dutch in addition to existing language versions.<br />

By enabling global operations and maintenance<br />

teams to share the same database, accessed in<br />

Get a GRIP on Your<br />

<strong>Maintenance</strong> Department<br />

multiple native languages, benchmark asset knowledge<br />

and performance experience can be more advantageously<br />

pooled, and implementations can be accelerated across<br />

plants, sites, and countries.<br />

Also introduced in version 7.0 the APM Mobile Service<br />

Provider, which<br />

What’s<br />

will support<br />

Missing<br />

mobile<br />

inand smartphone apps<br />

including the Your forthcoming Tool Bag? APM Supervisor Dashboard<br />

app for Android devices, Windows 8 tablets, iPhones, and<br />

iPads. With its facilitation of information mobility for open<br />

shareable asset information, AssetWise Ivara Performance<br />

Management can help owner-operators to leverage reliability<br />

information across the entire asset lifecycle to achieve worldclass<br />

infrastructure asset performance.<br />

Bentley’s APM Supervisor Dashboard App<br />

The APM Supervisor Dashboard app gives operations<br />

and maintenance management teams an at-a-glance,<br />

actionable, 24x7 view of asset health key performance<br />

indicators (KPIs) on smartphones, tablets, and other mobile<br />

devices. In addition to providing supervisors, even off-site,<br />

with uninterrupted operations and safety dashboards, the<br />

new app empowers them to respond to alarms and perform<br />

approvals via server connectivity.<br />

Aligning for Asset Performance<br />

Bentley Systems CEO Greg Bentley underscores the<br />

company’s unique ambition for asset performance<br />

management across the full infrastructure lifecycle – from<br />

CAPEX through OPEX – to realise intelligent infrastructure.<br />

He speaks about the auspicious confluence of three key<br />

computing “accelerators” that are now making this feasible:<br />

• Industrial “Apps” need only innovatively apply the<br />

enormous consumer-driven investment and invention in<br />

devices and communications, for industrial-strength returns.<br />

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41<br />

AMMJ<br />

July 2013<br />

<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

• Immersive Documentation intuitively bridges<br />

the virtual world of design and engineering<br />

with the physical world of operations and<br />

maintenance, advancing from “the semantic<br />

web” to “the Internet of things.”<br />

• Performance Modelling continues Ivara<br />

APM’s progression – from “big data”<br />

monitoring to deriving actionable reliability and<br />

safety improvements – to now incorporate the<br />

design engineers’ analysis for modelling of<br />

asset health.<br />

About AssetWise Ivara Performance<br />

Management<br />

AssetWise Ivara Performance Management<br />

provides a cohesive and integrated approach<br />

to developing, implementing, and managing<br />

a living asset reliability program. It is a<br />

comprehensive, end-to-end solution for<br />

operational excellence that helps eliminate<br />

unexpected downtime, reduce operational<br />

costs, increase availability and asset<br />

utilisation, ensure compliance with industry<br />

regulations and guidelines, meet safety, quality<br />

and operational targets, and eliminate islands<br />

of data. For additional information about<br />

Bentley’s asset performance management<br />

solutions, visit www.bentley.com/Ivara.<br />

AssetWise is a system of servers and services<br />

that helps owner-operators achieve worldclass<br />

asset performance and proactively<br />

manage asset lifecycles with assured<br />

information integrity. For additional information<br />

about Bentley’s infrastructure asset<br />

management solutions, visit<br />

www.bentley.com/AssetWise.<br />

Bentley Infrastructure 500 Top<br />

Owners ranking<br />

To download the<br />

Bentley Infrastructure<br />

500 Top Owners<br />

ranking, a unique<br />

global compendium<br />

of the top public- and<br />

private-sector owners<br />

of infrastructure<br />

based on the value of their cumulative<br />

infrastructure investments.<br />

visit www.bentley.com/500.<br />

Maximise energy savings and<br />

reduce lifecycle costs with CompAir<br />

CompAir has just announced the launch<br />

of a new range of high performance<br />

compressed air filters. The LF series<br />

combines state-of-the-art technology<br />

in order to maximise energy saving<br />

potential and reduce lifecycle costs.<br />

The reliability of compressed air filtration<br />

is paramount to prevent contaminants<br />

entering the air distribution system.<br />

Contamination in the form of dirt, oil<br />

and water can lead to; pipe scale and<br />

corrosion within pressure vessels,<br />

damage to production equipment, air<br />

motors, air tools, valves and cylinders,<br />

premature and unplanned desiccant<br />

replacement for adsorption dryers as well<br />

as spoiled product.<br />

The LF series of compressed air filters<br />

from CompAir efficiently removes<br />

contaminants from the compressed air. In<br />

addition, a user-friendly filter housing and<br />

a sophisticated element design ensures<br />

high performance whilst at the same time<br />

maximising energy savings and reducing<br />

lifecycle costs.<br />

When compared to some filter designs,<br />

the CompAir LF series filter elements can<br />

reduce energy consumption by reducing<br />

the pressure drop over the life of the<br />

element by as much as 20 kPa. As an<br />

example, a 150 kW air compressor, with<br />

at 93% motor efficiency, running 24 hours<br />

per day, with an electrical cost of $0.23/<br />

kW-hr and a 20 kPa reduced pressure<br />

would create an annual saving of over<br />

$6,000!<br />

Lifecycle costs are minimised with the LF<br />

series thanks to several ingenious design<br />

features. For example, the sophisticated<br />

filter head design. This allows for modular<br />

connections with the option to bolt up<br />

to three filters together providing a<br />

space saving solution and eliminating<br />

the cost of inter connecting pipework.<br />

Additionally, the clever Port Plates are<br />

provided to accommodate the existing<br />

pipe distribution size preventing the costly<br />

oversizing of filters.<br />

The filter housing is made from a high<br />

quality aluminium construction and is<br />

100% leak-tested. With ACME threads<br />

and a ribbed housing construction, the LF<br />

series compressed air filters have been<br />

designed to be service friendly.<br />

Suitable for temperatures up to 120 o C,<br />

compatible with synthetic and mineral<br />

lubricants, suitable for use in oil-free<br />

compressed air applications and with<br />

flow capacities up to 1500 SCFM, the<br />

LF series compressed air filters meet<br />

the requirements of a wide range of<br />

applications. www.compair.com.au<br />

Caterpillar Endorses AMT For Mining<br />

Products<br />

Caterpillar Inc. has officially endorsed<br />

iSolutions International Pty Ltd.’s AMT<br />

Asset Management software as “their<br />

preferred software tool for the management<br />

of Caterpillar mining products”<br />

“This is a great endorsement to get,<br />

Caterpillar are the largest supplier of<br />

mobile earthmoving equipment globally<br />

and recognised for their technology and<br />

innovation” said Graeme Elgie, CEO of<br />

iSolutions. “They do not endorse products<br />

lightly and it reinforces AMT’s position as<br />

the industry’s leading asset management<br />

software solution”.<br />

“This also represents the start of an<br />

exciting new chapter for us. Over the next 3<br />

months we will be working with Caterpillar<br />

to explore different areas where AMT can<br />

support their Dealers and their customers.<br />

It is anticipated a number of new<br />

opportunities will emerge that will further<br />

AMT’s footprint” said Elgie.<br />

AMT, utilises the Framework® methodology<br />

and is recognised as a market leader in life<br />

cycle costing, budgeting and maintenance<br />

strategy optimisation.<br />

iSolutions has worked with Caterpillar<br />

and Caterpillar Dealers for over 15 years.<br />

iSolutions developed the Caterpillar<br />

products Analyzer and Calculator for<br />

MARC rate development and contract<br />

management in 1999. AMT has been<br />

built on the success of these solutions<br />

and forms a comprehensive equipment<br />

management platform that supports a<br />

number of Dealer processes. Currently<br />

over 25 Caterpillar dealers use AMT.<br />

stuart.burckhardt@isipl.com<br />

www.isipl.com<br />

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42<br />

AMMJ<br />

July 2013<br />

<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

Domsjö Fabriker boosts its condition monitoring<br />

with SPM technology<br />

Swedish biorefinery Domsjö Fabriker now invests in the<br />

Ex version of the latest portable instrument Leonova<br />

Diamond® from SPM, containing the patented and<br />

award-winning SPM HD® measuring technique and<br />

powerful vibration analysis.<br />

Domsjö Fabriker is already using SPM HD for online<br />

condition monitoring on parts of its three dryers with<br />

great success. The new portable instrument is primarily<br />

intended for periodic measurement in explosive<br />

atmospheres, but also outside the ATEX areas.<br />

<strong>Maintenance</strong> technician Lars-Göran Häggström<br />

commented on the company’s investment in SPM<br />

technology: ’The reason we chose Leonova Diamond in<br />

an Ex-approved version is that we need to measure on<br />

low RPM equipment, which we have also measured on<br />

with our previous equipment, but without detecting the<br />

damages. Furthermore, we need EX-rated measuring<br />

equipment since that is a requirement in some areas<br />

of the plant, such as the ethanol production and biotreatment<br />

facilities where we produce methane gas.<br />

The price of the equipment was also right. There was<br />

no downside to the inclusion of further measuring<br />

equipment in the package. I have to say it is with<br />

anticipation that we start to use this new measuring<br />

equipment. We have had very good backup from SPM<br />

with the online monitoring system, so we have nothing<br />

but positive experiences of SPM as a supplier. ’<br />

Domsjö’s main product is specialty cellulose, used<br />

in viscose fabric which is an environmentally sound<br />

alternative to cotton and synthetic textile fibres.<br />

Production takes place at the production unit in Domsjö<br />

just outside Örnsköldsvik on the Swedish east coast.<br />

The products are mainly sold outside Sweden, with the<br />

largest markets in Asia, particularly China.<br />

www.spminstrument.com<br />

info@aptgroup.com.au www.aptgroup.com.au<br />

Do you run a complex erp but still<br />

publish Data in a spreaDsheet?<br />

Simple, rugged, and reliable thickness gauge<br />

from Olympus<br />

An innovative, all-in-one<br />

solution that is suitable for<br />

virtually every thickness<br />

gauge application is<br />

now available from<br />

Olympus, a world-leading<br />

manufacturer of optical,<br />

electronic and precision<br />

engineering products.<br />

The 45MG is an advanced<br />

ultrasonic thickness gauge<br />

packed with standard<br />

measurement features<br />

and software options. This<br />

unique instrument is compatible with the complete<br />

range of Olympus dual element and single element<br />

thickness gauge transducers.<br />

The basic configuration of the 45MG is a simple and<br />

straightforward gauge that requires minimal operator<br />

training to tackle most common thickness gauging<br />

applications such as wall and coating thickness,<br />

mineral deposition and corrosion. Additional software<br />

options and transducers turn the 45MG into a<br />

significantly more advanced instrument that allow it to<br />

be used for applications well beyond a typical entrylevel<br />

unit. Examples include fibreglass (to 100mm),<br />

rubber, very thin materials (


<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

43<br />

AMMJ<br />

July 2013<br />

eMODAT: a multi-platform solution for mobile<br />

workflow management<br />

Medium-sized companies and global players profit<br />

from excellent usability, compatibility and diversified<br />

features<br />

eMODAT is Devacon’s answer to the call for a<br />

sector-independent, flexible, and cost-efficient<br />

workflow management system. The formula of<br />

success? The multifunctional application is based<br />

on a classic client-server architecture which<br />

harmonizes perfectly with all standard mobile<br />

terminal devices and interfaces in the market. ‘All<br />

kinds of companies from all around the globe are<br />

looking for a flexible software, which can easily<br />

be integrated into existing structures. And none of<br />

them wants to be dependent on their smartphones<br />

or the systems they come with’, explains eMODAT<br />

project manager Marcus Heinrich.<br />

First of all, Devacon supplies users with a basic<br />

system which comprises all server components<br />

for administration, forms and user management.<br />

At a later point – when the specific need arises<br />

– customers can add individual modules of their<br />

choice according to their specific requirements.<br />

‘eMODAT is a convenient and cost-efficient starting<br />

point for companies to venture out into the world<br />

of mobile data capturing. Customers exclusively<br />

purchase the packages they will effectively use<br />

on a regular basis.’ The advantages are obvious:<br />

‘Comprehensive full versions tend to jack up the<br />

price while most of the customers do not even need<br />

all the modules that they eventually pay for.’ The<br />

Devacon team installs the web-based application at<br />

the customer’s site. After an introductory training, it<br />

is the employees themselves who take care of the<br />

system’s configuration via the web browser.<br />

Medium-sized<br />

company or global<br />

player: eMODAT<br />

adapts to any need<br />

that customers may<br />

have. Depending on<br />

the size & the field of<br />

activity, companies<br />

are free to choose<br />

individual features<br />

to be added to the<br />

application as well<br />

as the respective<br />

licences that they<br />

consider indispensable for their work.<br />

Field service engineers and hoteliers especially<br />

appreciate the Photo module while the healthcare<br />

industry is delighted by HL7 Integration into all<br />

standard hospital information systems.<br />

‘Companies that exclusively work with PDF or<br />

Excel files will find that the Data Export module<br />

is a superfluous luxury for them. Global players<br />

working with SAP will definitely think differently,<br />

though’, elucidates Heinrich.<br />

The opportunity to develop individual elements<br />

which go beyond the existing portfolio is a<br />

welcome challenge for the team, too. ‘When<br />

customers approach us with an idea for a<br />

special feature, we check whether it may be of<br />

interest to other users as well. In this case we<br />

standardize the module and bear the majority of<br />

the development costs: a win-win situation for<br />

both parties.’<br />

www.emodat.com www.devacon.eu<br />

Fluke Networks family of<br />

certification tools improve<br />

profitability for cable installers<br />

Fluke Networks has announced its new<br />

family of Versiv Cable Certification<br />

Testers designed to help data<br />

communications installers more quickly,<br />

accurately and profitably achieve<br />

system acceptance for copper and<br />

fibre jobs. Versiv is a powerful platform<br />

offering interchangeable modules for<br />

copper, fibre and Optical Time Domain<br />

Reflectometer (OTDR) testing, as<br />

well as new software innovations that<br />

speed test time and accuracy, and simplify testing setup, planning and<br />

reporting.<br />

In a global study of cabling professionals, mistakes, complexity and<br />

rework are adding more than a week of labour to a typical 1,000 cabling<br />

drop installation, resulting in average losses of more than $2,500 USD.*<br />

To combat these growing challenges, Versiv has been built from the<br />

ground up to go beyond testing and troubleshooting to address the entire<br />

certification lifecycle. Its new capabilities help contractors manage the<br />

complexities of today’s certification landscape and reduce errors that can<br />

threaten profitability.<br />

Key to simplifying the complexity is the new ProjX management<br />

system. In addition to letting team leaders set up test parameters to<br />

work across multiple jobs and media, the system accelerates planning<br />

and setup of projects by letting technicians capture consistent test<br />

parameters across an entire job, or switch from job to job by simply<br />

clicking between projects stored in the tester. The system also enables<br />

up-to-the-minute project analysis and oversight to help speed certification<br />

and reporting. If problems are encountered during the testing process,<br />

technicians can create a “Fix Later” troubleshooting to-do list for later<br />

evaluation by more experienced installers.<br />

For more information about Versiv Certification Testers, visit<br />

www.flukenetworks.com/versivfamily<br />

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<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

44<br />

AMMJ<br />

July 2013<br />

i<strong>Reliability</strong> TM Launches New Website<br />

To reflect the evolution of our software<br />

capabilities and continued growth, we have<br />

redesigned the i<strong>Reliability</strong> TM website. The site is<br />

now live at i<strong>Reliability</strong>.com.<br />

i<strong>Reliability</strong> TM aims to serve a broad audience of<br />

professionals and members of the maintenance<br />

and reliability industry seeking a streamlined<br />

maintenance and reliability software.<br />

The new website includes an animated home<br />

page menu, a gallery of interactive software<br />

test drives and demonstrations, and expanded<br />

software feature information including overview<br />

videos.<br />

We look forward to updating this site on a<br />

regular basis, keeping all of our content,<br />

interactive test drives and demonstrations fresh.<br />

We hope you are as excited as we are with the<br />

new website and we invite you to visit early and<br />

often.<br />

www.ireliability.com<br />

Boliden Expands Online Condition<br />

Monitoring System<br />

Last year, Swedish mining company Boliden made the<br />

strategic decision to implement condition monitoring<br />

solutions from SPM Instrument for its mining equipment.<br />

Boliden AB is a metal company and the Boliden Group<br />

operates mines and smelters in Sweden, Finland, Norway<br />

and Ireland. The Renstrom mine in North Sweden is now<br />

getting ready to implement online condition monitoring<br />

with the SPM Intellinova Compact on its main hoist. The<br />

hoist may be used for up to 1340m, making Renstrom the<br />

deepest mine in Sweden. The system will monitor hoist<br />

bearings and gears to safeguard the 24 hour operation<br />

and provide automated alarms for any inconsistencies.<br />

The SPM HD measuring technique and vibration analysis<br />

will be used to monitor the performance. Installation and<br />

contracting of the SPM Intellinova Compact has been<br />

arranged to begin in the second quarter of 2013.<br />

Condition monitoring is all about optimizing operations<br />

and maintenance for the purpose of lowering costs. The<br />

difficulties of getting reliable results when measuring on<br />

low speed applications are a well-known problem. These<br />

applications create signals with low energy content,<br />

where earlier vibration technologies made it difficult<br />

to measure such signals with satisfactory results. The<br />

SPM HD measuring technique combines the well-known<br />

and reliable True SPM-method with a highly advanced<br />

digital technique. Thanks to its high dynamics, SPM HD<br />

can distinguish the weaker yet relevant signals, which<br />

are typically hidden among stronger signals caused by<br />

mechanical shock phenomena or electronic noise. The<br />

ability to detect very weak signals therefore gives decisive<br />

advantages when measuring at low speeds. Real world<br />

testing has provided up to six months’ forewarning, leaving<br />

ample time to plan maintenance and repairs.<br />

Much of the work in modern mines is performed using<br />

technologically advanced machinery, systems and<br />

devices. As some machines have partly automated<br />

functions, they place high demands on maintenance.<br />

Therefore maintenance engineering is a priority for Boliden<br />

as it will help to improve the monitoring of the machinery.<br />

For further information, please contact apt Technology Pty<br />

Ltd (part of the apt Group).<br />

Telephone +61 (2) 9269 1500<br />

info@aptgroup.com.au www.aptgroup.com.au<br />

Motor Diagnostic Workshop 16-20 September 2013<br />

(Holiday Inn, Perth City Centre)<br />

The apt Group bring you the annual Motor Diagnostics<br />

Workshop, presented by Bill Kruger on his 19th consecutive<br />

trip to the region. Bill has travelled the world teaching<br />

the Theory and Application of Motor Diagnostics, helping<br />

Fortune 500 Companies implement Predictive <strong>Maintenance</strong><br />

Programs. Learn how to predict plant problems earlier using<br />

a “Prescription for Motor Health”.<br />

The workshop will enable you to improve you motor<br />

reliability of any type and size using the industries best kept<br />

secret: All-Test Pro Motor Diagnostic Instruments. This also<br />

provides insights for both on-line and off-line evaluation of<br />

the complete motor system.<br />

For further information, please contact apt Risk<br />

Management Pty Ltd (part of the apt Group).<br />

Telephone +61 (2) 9269 1500<br />

info@aptgroup.com.au www.aptgroup.com.au<br />

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45<br />

NEWS:- Special Feature:<br />

Preventing shut downs and fires<br />

AMMJ<br />

July 2013<br />

<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

www.flir.com<br />

Thermal image without MSX Thermal image with MSX:<br />

As compared to standard thermal images, MSX technology<br />

allows for the additional detection of important details.<br />

Images of cable connections in a circuit breaker. The plastic cable<br />

coating is already porous, the insulation is peeling and temperatures<br />

are high above 60°C, thus indicating an acute problem.<br />

The cause for this has to be found by checking for defective fuses<br />

in the breaker, excessive contact resistance at the cable connection<br />

points (e.g. due to oxidation), etc. The cable then has to be partially<br />

replaced or at least shortened (if it is long enough), stripped and<br />

reconnected.<br />

Thermal imaging has become an important tool for<br />

electrical inspections in many industries. A power failure<br />

can result in expensive shut downs. But there is more.<br />

Aside from the production loss there is a greater danger<br />

FIRE.<br />

A small electrical problem can have extremely<br />

far-reaching consequences. The efficiency of the<br />

electrical grid becomes low, and so the energy is spent<br />

generating heat. If left unchecked, heat can rise to the<br />

point where connections start to melt.<br />

Not only that, but sparks can fly, setting the<br />

environment on fire. Insurance companies are now<br />

taking this into consideration and require regular<br />

thermal inspections. This provides new opportunities for<br />

dedicated specialists. The company EGI in Duisburg is<br />

a perfect example.<br />

A Duisburg success story<br />

The electrical systems specialist EGI was established<br />

in Duisburg in 1980. Today EGI provides its customers<br />

in the areas of industrial, commercial and building<br />

technology with electrical installation services. More<br />

than 40 employees work for the company with DIN EN<br />

ISO 9001, DIN 14675 and OHSAS 18001 certifications.<br />

Michael Weigt has been managing director since 2005<br />

and has strengthened the company with regard to<br />

management and engineering.<br />

He also focused on extending the business model<br />

and identified thermal imaging inspections as a new<br />

opportunity.<br />

Thermal imaging inspections:<br />

an additional service<br />

“I asked myself the question which service we could<br />

offer that requires additional know-how that our<br />

customers don’t have themselves. Thermal inspections<br />

of electrical installations were a perfect opportunity.”<br />

explains Michael Weigt.<br />

In 2007 Michael Weigt researched the thermal imaging<br />

camera market, obtained information about different<br />

manufacturers and tested various thermal imaging<br />

cameras at trade shows.<br />

Decision for the market and technology leader:<br />

FLIR Systems<br />

Worldwide thermal imaging camera market leader<br />

FLIR Systems quickly made the shortlist. “From the<br />

very beginning, I was not looking for a toy, but a<br />

well-engineered and high-resolution thermal imaging<br />

camera.” Michael Weigt was impressed by the image<br />

quality and attractive design of the FLIR T360.<br />

Time for training<br />

“In the midst of the economic crisis, our new<br />

thermal imaging business got off to a slow start in<br />

2008/2009.” says Michael Weigt in retrospect. “We<br />

faced skepticism and the same arguments over<br />

and over: “We’ll check that ourselves. Our own<br />

electricians can do that. We don’t have a budget<br />

right now for thermal inspections.” But Michael Weigt<br />

didn’t let this deter him, because he was convinced<br />

of the potential of thermal imaging for electrical<br />

inspections.<br />

He and some of his technicians followed a training<br />

course at the Infrared Training Center (ITC) in order<br />

to gain more in-depth knowledge of the FLIR thermal<br />

imaging camera and FLIR Reporter software. Extra<br />

training was provided by FLIR sales partner Herzog.<br />

In the beginning, the jobs consisted of examining<br />

individual electrical cabinets in schools, hospitals,<br />

banks and public buildings. Today EGI inspects<br />

electrical installations for industrial customers.<br />

Thermal imaging for electrical inspection<br />

“Control rooms can include up to 40 electrical<br />

cabinets and they have to be inspected every 4<br />

years. This is not only stipulated by law, but also<br />

required by insurance companies for fire prevention.<br />

And this makes a lot of sense”, says Michael<br />

Weigt from experience, because some of these<br />

control rooms have been in operation for 30 years.<br />

“Old cable coating can become porous”, Weigt<br />

explains. “External factors such as UV radiation<br />

and subsequent chemical processes in the material<br />

change the softening agents in the plastic coating<br />

over the course of time, thus making it more brittle<br />

and causing it to break off.”<br />

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<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

46<br />

AMMJ<br />

July 2013<br />

In addition to this, contact points oxidize and fuses<br />

become overloaded. The FLIR thermal imaging<br />

camera detects this immediately. Defective electrical<br />

components are then noted for replacement during the<br />

next planned shutdown.<br />

Inspection with a thermal imaging camera allows<br />

the system to be under load. Electrical systems<br />

tend to heat up before they break down. A thermal<br />

imaging camera will clearly identify “hot spots” so that<br />

preventive action can be taken before failure occurs.<br />

Thermal imaging can also be used to detect<br />

asymmetrical loads. The reason for this is not always<br />

faulty modules. Older systems have often been<br />

extended over the course of time. In such cases, an<br />

electrical circuit could be exposed to more load than<br />

originally intended. This requires immediate action,<br />

because excess load can cause heat problems and<br />

poses a fire hazard.<br />

“If serviced regularly, even older electrical installations<br />

can run smoothly and unplanned shutdowns and high<br />

costs of downtime can be efficiently avoided.”, says<br />

Michael Weigt.<br />

Thermal imaging for quality control<br />

EGI not only provides thermal services, but builds its<br />

own electrical switchboards and cabinets. EGI uses<br />

thermal imaging also to monitor the quality of their<br />

own cabinets and document this for the customers. All<br />

components are wired and each screw contact has to<br />

be tightened to a specific torque. A thermal imaging<br />

camera is used before commissioning the system<br />

to detect excess heat & to immediately correct the<br />

problem.<br />

A new camera due to positive business development<br />

Starting in 2010, EGI received an increasing number of<br />

orders for thermal imaging and decided to buy a new<br />

thermal imaging camera. EGI decided for the FLIR<br />

T440. One of the unique features in the FLIR T440 is<br />

Multi Spectral Dynamic Imaging (MSX).<br />

MSX is a new, patent-pending technology based<br />

on FLIR’s unique onboard processor that provides<br />

extraordinary thermal image details in real time.<br />

• Real-time thermal video enhanced with visible<br />

spectrum definition<br />

• Exceptional thermal clarity to highlight exactly where<br />

the problem is<br />

• Easier target identification without compromising<br />

temperature data<br />

• Unrivalled image quality. No need for a separate<br />

digital photo for reports<br />

Unlike traditional thermal fusion that inserts a thermal<br />

image into a visible-light picture, FLIR’s new MSX<br />

embosses digital camera detail into thermal video and<br />

stills. MSX provides sharper looking thermal images,<br />

quicker target orientation, clutter free reports and a faster<br />

route to solutions.<br />

Interchangeable wide-angle lens for tight spaces<br />

The FLIR T440 comes equipped with a 25° lens, which<br />

is ideal for many applications. But thermal imaging<br />

professionals often don’t have enough space in tight<br />

rooms. Therefore EGI decided to purchase an additional<br />

interchangeable 45° wide-angle lens, because sometimes<br />

the distance to the electrical cabinet is only 80 cm when<br />

taking thermal images. Even at such short distances, the<br />

45° lens provides a full picture, in which problem areas,<br />

even in thin cables, can be clearly identified.<br />

Technician Andre Bacht is not only impressed by the<br />

touchscreen display with its sketch feature. This new<br />

FLIR Systems feature allows to clearly indicate on a<br />

saved image the location of the problem area both<br />

on the thermal and the visual image. This can be<br />

done immediately on the touch screen of the camera.<br />

The indications you make on the thermal image will<br />

automatically appear in your report. He also uses the<br />

Meterlink feature.<br />

FLIR MeterLink technology makes it possible to transfer, via<br />

Bluetooth, the data acquired by an Extech clamp meter into<br />

the thermal imaging camera. This saves time since there<br />

is no longer the need to take notes during the inspection.<br />

Furthermore it eliminates the risk of erroneous notes<br />

and speeds up the reporting process since all values are<br />

automatically included in the inspection report.<br />

“We used to note the values of a clamp meter separately on<br />

a sheet of paper and allocated them to the correct thermal<br />

image later on. Of course this posed the risk of mistakes.”<br />

explains Andre Bacht. He also uses the camera’s integrated<br />

wireless LAN feature to transfer the thermal images to his<br />

tablet PC.<br />

Conclusion<br />

Michael Weigt’s strategy has been an absolute success.<br />

“Our goal consisted<br />

of tapping into a new<br />

business area for EGI with<br />

qualified services. We have<br />

achieved this, and thermal<br />

inspections inspection<br />

has also proven to be<br />

an interesting job. FLIR<br />

thermal imaging cameras<br />

are perfect for the task.”<br />

www.flir.com<br />

info@flir.com.au<br />

Thermal image: Picture in picture in picture feature feature<br />

A conspicuous cable or terminal can<br />

be detected here. The system operator<br />

should inspect the cause.<br />

Thermal Thermal image: image: thermal thermal fusion feature fusion feature<br />

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<strong>Maintenance</strong> & <strong>Reliability</strong> <strong>News</strong><br />

uncil<br />

Asset <strong>News</strong> Management Conference 2013<br />

and<br />

Melbourne, Events Australia<br />

g<br />

Held at the iconic Melbourne Cricket Ground, the 2013 Asset<br />

Management Conference was a huge success. With 24 different<br />

Chapter exhibitors, <strong>News</strong> and over 300 delegates, the week was jam packed with<br />

presentations, tutorials and workshops, Asset not Management to mention Conference networking, 2014,<br />

engaging and socialising opportunities with local and international<br />

industry leaders. A wide range of topics Conference were Perth covered 2014 will be over held the at the week, Crown<br />

Metropol. Call for papers for the Asset Management<br />

including the forthcoming ISO 55000, leadership and culture, reliability,<br />

Conference 2014, Perth will open at the end of June<br />

finance and IT, tools and techniques and sustainability.<br />

from key industries both nationally and<br />

The Asset Management Council was<br />

internationally.<br />

pleased to host the Global Forum<br />

· Deryk Anderson<br />

<strong>Maintenance</strong> and Asset Management (GFMAM) at this years’<br />

· Gopi Chattopadhyay<br />

Asset Management Fundamentals<br />

conference, with members attending from all over the globe: UK, USA,<br />

· Ron Shuttlewood<br />

This one day course provides participants with an<br />

· Brad Thompson Canada, Japan, South Africa, Brazil, understanding France, of Germany,<br />

the fundamentals of good asset<br />

· Mark Jordan Saudi Arabia and more.<br />

· Steve Berquist<br />

The annual Asset Management Awards asset management Night and capability. Dinner was a fantastic<br />

night. Held at Zinc Federation Square Should and you hosted pass the accompanying online exam,<br />

you will receive a Certificate of Achievement. This<br />

by Marty Fields, the crowd was well fed and<br />

laughing all night long. Congratulations Certified to Associate all of our in Asset<br />

award winners, and especially to K2<br />

Management<br />

Technology<br />

(CAAM) and<br />

Brisbane Chapter<br />

Brisbane Chapter Annual General Meeting<br />

The Brisbane Chapter Annual General<br />

Meeting was held on 20th May.<br />

The updated Brisbane Chapter Committee<br />

is:<br />

The positions on the committee are:<br />

· Chapter Chair: Mark Jordan<br />

· Vice Chapter Chair: Gopi Chattopadhyay<br />

· Secretary: Brad Thompson<br />

The role of treasurer has been removed<br />

from the Chapter<br />

/ Woodside who were announced as future the employees Asset of your<br />

About The Management AMC Council’s nominee for deeper Engineers understanding of<br />

Australia’s 2013 Engineering Excellence<br />

topics and<br />

Awards.<br />

issues.<br />

The week closed out with an inspiring Course presentation<br />

Dates:<br />

from Antarctic Exhibition Leader Rachael July<br />

Robertson, farewell drinks and a bespoke Thursday 11 tour | Townsville of<br />

the MCG.<br />

August<br />

Thursday 15 | Sydney |<br />

All in all it was a fantastic week and Thursday a huge 22 success.<br />

| Perth |<br />

Thank you to everyone involved, and September we look<br />

Thursday 12 | Adelaide |<br />

forward to seeing you at the Asset<br />

Thursday<br />

Management<br />

12 | Sydney |<br />

Council’s 2014 conference in Perth: the AMPEAK<br />

Asset Management Conference.<br />

For more information, please visit<br />

http://www.amcouncil.com.au/conference.html<br />

The Asset Management Council is a non-profit,<br />

member network committed to advancing asset<br />

management knowledge and capability of<br />

members and the broader community.<br />

As an independent professional body, the Asset<br />

Management Council unites professionals and<br />

organisations from asset intensive industries<br />

to work together and enhance Australia’s<br />

international competitiveness.<br />

www.amcouncil.com.au<br />

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47<br />

Asset Page Management Council<br />

47<br />

AMMJ<br />

October 2012<br />

We are excited to announce that the Asset Management<br />

2013. This engaging conference will attract asset owners<br />

management, covers the knowledge and skills required,<br />

and illustrates how business can benefit from effective<br />

contributes to 50% of the required points to become a<br />

is evidence to current and<br />

asset management related<br />

Asset<br />

Management<br />

Fudamentals<br />

Course<br />

<strong>News</strong><br />

and<br />

Events<br />

Go To Contents Page<br />

Sally Nugent AMC CEO<br />

Chapter <strong>News</strong><br />

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Equipment & Services for<br />

Plant & Buildings<br />

ARTICLES<br />

48<br />

AMMJ<br />

July 2013<br />

Upgrading of existing<br />

hydraulic actuators for<br />

valves to 4 • • • 20 mA control<br />

Karl Morgenbesser<br />

kmo turbo GmbH Germany<br />

Hydraulic actuators are often used in<br />

combination with turbo compressors, steam and<br />

gas turbines. Their task is for example to operate<br />

anti-surge valves, guide vanes, valves for steam<br />

or gas supply. Hydraulic actuators are perfectly<br />

suited for control tasks. It would be a step<br />

backwards to replace a hydraulic actuator by a<br />

pneumatic one.<br />

A hydraulic control valve actuator always includes<br />

a servo cylinder (power piston) and a positioner<br />

(pilot control). The still widely used hydromechanical<br />

positioners consist of a combination of elements<br />

as pilot valve, feedback piston, levers, springs and<br />

diaphragm bellows. Many service engineers hesitate<br />

to touch this complexly appearing mechanical unit<br />

and avoid any maintenance or adjustment work.<br />

They prefer to replace it with suitable electronics. At<br />

the latest such modification becomes necessary in<br />

case of implementing the unit into a process control<br />

system.<br />

A common approach is to install an I/p-converter<br />

(mA to pneumatic pressure) or an I/h-converter (mA<br />

to hydraulic pressure) between the new electronic<br />

controller output and the existing hydromechanical<br />

positioner. However the results of such modifications<br />

are hardly convincing, because the friction and<br />

temperature sensitive hydromechanical parts remain<br />

untouched. Usually the hydromechanics is the main<br />

cause of troubles. Additional possible sources of<br />

malfunction are the converters.<br />

Of course it is an option to replace the hydraulic<br />

actuator by a brand-new one with mA control. Actually<br />

only the high investment costs run counter to this.<br />

Preserving intact servo cylinders<br />

kmo turbo uses an own upgrading solution, which<br />

preserves the servo cylinder, gets rid of the sensitive<br />

hydrome-chanics and gets along without additional<br />

converters.<br />

Central component of the kmo concept is a 4/3 way<br />

valve for a double-acting cylinder and a 3/3 way valve<br />

for a single-acting cylinder including an integrated<br />

position control, operated via 4 … 20 mA.<br />

Instead of replacing the still intact servo cylinder, too,<br />

it is kept and equipped with a high-precision, noncontact<br />

position measurement.<br />

Even without original design drawings kmo turbo<br />

is capable of determining the necessary retrofit<br />

measures based on a simple sectional drawing or an<br />

on-site inspection only.<br />

Compact hydraulic cabinet<br />

Usually one machine requires several hydraulic<br />

actuators to be modified. kmo turbo favours a central<br />

arrangement in a hydraulic cabinet.<br />

All electric and hydraulic control components and a<br />

junction box are installed in a common hydraulic cabinet.<br />

The way valves and solenoid valves of all actuators are<br />

arranged on a common manifold block. With this, there<br />

is only one common oil supply and only one common oil<br />

return.<br />

The manifold block is equipped with connectors for<br />

transmitters for all relevant measuring points. These<br />

signals are used for remote indication and monitoring.<br />

For local indication there are additional measuring<br />

points.<br />

Steam turbine with low pressure hydraulics<br />

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49<br />

AMMJ<br />

July 2013<br />

Short commissioning time<br />

Before delivery to customers, the control cabinet has<br />

passed a 100% performance test. The only remaining work<br />

on site is the final field wiring and the hydraulic piping.<br />

Each overhaul is used to make the actuator more<br />

convenient for maintenance: tube fittings are renewed,<br />

washers are replaced by O-rings, piston rings are replaced<br />

by sealing bands, …<br />

Most of the new piping system can be installed in advance.<br />

To connect actuator and manifold with the piping system<br />

kmo turbo recommends the use of high pressure hoses.<br />

With good planning in advance, the whole retrofit and recommissioning<br />

can be accomplished within a few days only.<br />

Installation scheme of the overall machine modernization<br />

Control cabinet + guide vane actuator + blow-off valve actuator<br />

The Upgrading Concept of kmo turbo<br />

Solution and Benefits:<br />

• Removal of sensitive hydromechanics - reduces maintenance!<br />

• The actuator gets equipped with a way valve controlled via<br />

4 20 mA, moreover with a high-precision, non-contact<br />

displacement measuring system. kmo turbo uses worldwide<br />

approved, rugged products of German manufacturers.<br />

- high reliability!<br />

• A compact hydraulic manifold block ensures a leakage-free<br />

connection of the individual components.<br />

- shortens commissioning time!<br />

• All relevant pressures are measured: for remote indication<br />

and monitoring via transmitter / locally via leak-proof plug-in<br />

manometer. - simplifies troubleshooting!<br />

• An electrical junction box is installed in the control cabinet, too.<br />

The wiring inside the cabinet is pre-assembled<br />

and functionally tested.<br />

- shortens commissioning time!<br />

• A well approved method is to connect<br />

the actuators and the oil pipes by means of<br />

high-pressure hoses. This enables the<br />

pre-installation of additional piping.<br />

- shortens commissioning time!<br />

• The weak point of old hydraulic control<br />

actuators is the hydromechanical positioner.<br />

The servo cylinder itself rarely shows signs of<br />

wear. Thus kmo turbo recommends to keep<br />

the servo cylinder. With only few reasonably<br />

priced measures more comfort in<br />

maintenance can be achieved.<br />

- reduces investment costs!<br />

kmo turbo specialises in modernising<br />

hydraulic control valve actuators as well as<br />

in instrumentation and control systems for<br />

turbo machinery. Their innovative, reliable and<br />

beneficial solutions are the result of making<br />

use of industrial proven components, decades<br />

of on-site experience and constant striving for<br />

improvement.<br />

karl.morgenbesser@kmo-turbo.de<br />

OLD CONSTRUCTION:<br />

Mechanical pilot control and<br />

complex pipework<br />

NEW DESIGN: without mechanical<br />

pilot control and with non-contact<br />

displacement measurement and<br />

hose connection.<br />

www.kmo-turbo.de<br />

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Drive Asset Performance and<br />

Deliver Stakeholder Value:<br />

Four Powerful Opportunities to Maximize Uptime and<br />

Minimize Costs with MRO Analytics<br />

Andy Hill, CEO, Oniqua MRO Analytics<br />

Analytics help you visualize exactly how effective<br />

and efficient your maintenance activities are,<br />

benchmarked against best-in-class. You can easily<br />

identify focus areas for improvement.<br />

In this example, Preventative <strong>Maintenance</strong> and<br />

Planning already meet best-in-class standards,<br />

while the other functions require various levels of<br />

improvement to come up to best-in-class.<br />

[end graphic and caption<br />

50<br />

AMMJ<br />

July 2013<br />

With all the buzz around analytics in the technology<br />

universe, it’s hard to sort out hype from reality. The<br />

truth is that analytics present organizations with an<br />

exciting new frontier for extending and leveraging their<br />

investments in transactional systems like enterprise<br />

resource planning (ERP) – and the technology is<br />

proving its value.<br />

Transactional systems like ERP and enterprise asset<br />

management (EAM), and decision support tools like<br />

business intelligence (BI), can only take your data<br />

so far. Most businesses that use these systems are<br />

swimming in data -- but exploiting a mere fraction of<br />

available information. Information that could be used to<br />

make better, faster, smarter decisions. Information that<br />

could be leveraged to improve business results.<br />

Analytics extends ERP, EAM and BI by extracting data<br />

held in these systems, refining it using sophisticated<br />

algorithms and applied domain expertise, and delivering<br />

it as actionable information that can help you make<br />

highly effective decisions very quickly.<br />

In the field of MRO analytics – analytics for<br />

maintenance, repair and operations – the opportunities<br />

are significant and the results speak for themselves.<br />

By providing insight into complex asset performance<br />

management challenges, MRO analytics help assetintensive<br />

businesses reduce risk, maximize asset<br />

availability, minimize costs and reduce business risk.<br />

Whether you’re just finding out about analytics, or<br />

are looking for ways to get more out of your current<br />

analytics solution, these four analytics-enabled<br />

practices offer golden opportunities to maximize<br />

asset performance, minimize costs and drive<br />

stakeholder value:<br />

1. Inventory optimization: It’s never too late to save<br />

with inventory optimization. The practice is arguably<br />

one of the best investments available to any assetintensive<br />

company. Companies that don’t have an<br />

analytics-based inventory optimization process<br />

are wasting precious working capital and risking<br />

production down-time.<br />

2. New item management: Bringing new items into<br />

inventory continues to be a stumbling block for many<br />

companies. A lack of science in this process will<br />

result in excess inventory in the future.<br />

3. Manage supplier performance: If you don’t<br />

already measure your suppliers’ performance, why<br />

not? It’s easy, and measuring supplier performance<br />

helps your supply partners improve. Suppliers<br />

genuinely want to deliver the right materials to the<br />

right place at the right time. Implement supplier<br />

management and be amazed at how quickly they<br />

respond.<br />

4. Master data governance: Smart companies are<br />

finally recognizing the value of high quality data, not<br />

only as an enabler for analytics, but as a necessary<br />

foundation for efficient processes. Some are even<br />

managing their data like another asset. Getting it right<br />

is not easy, but it can be done.<br />

Plant <strong>Maintenance</strong> Benchmark Scores<br />

A = %Estimated Replacement Value; B= Planned Work;<br />

C=Preventative <strong>Maintenance</strong>; D=Captured Work;<br />

E=Inventory Turn; F= Inventory Service; G=Overtime;<br />

H=Planners; I=Support; J=Training<br />

A<br />

10<br />

I<br />

H<br />

J<br />

G<br />

MRO analytics presents golden opportunities for assetintensive<br />

companies – and the applications are rapidly<br />

advancing to offer new and exciting capabilities. What<br />

opportunities could MRO analytics help you leverage?<br />

How could analytics capabilities make you a hero to your<br />

management?<br />

www.oniqua.com<br />

8<br />

6<br />

4<br />

2<br />

0<br />

F<br />

B<br />

E<br />

C<br />

D<br />

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Selection of<br />

51<br />

AMMJ<br />

July 2013<br />

bearing<br />

type<br />

www.skf.com<br />

The choice of the appropriate type of<br />

bearing (radial, angular contact or thrust)<br />

is determined by the direction of the<br />

load which will act on the bearing, while<br />

the choice of the appropriate sliding<br />

contact surface combination is primarily<br />

determined by the way in which the load<br />

acts (constant or alternating direction).<br />

Radial load<br />

When the load is purely or predominantly<br />

radial, a radial spherical plain<br />

bearing should be selected<br />

(fig. 1). These bearings can<br />

accommodate a certain<br />

amount of axial load in<br />

addition to the radial load, . fig. 1<br />

Axial load<br />

When the load is purely<br />

or predominantly axial<br />

then the choice should<br />

be a spherical plain<br />

fig. 2<br />

thrust bearing (fig.2).<br />

These bearings can accommodate a<br />

certain proportion of radial load in addition<br />

to the axial load.<br />

Combined load<br />

When the load is made up of radial and<br />

axial components which are almost equal<br />

in magnitude, an angular contact spherical<br />

plain bearing (fig. 3) should be chosen.<br />

These bearings can only accept axial load<br />

acting in one direction and are generally<br />

adjusted against a second bearing to<br />

take any axial load acting in the opposite fig. 3<br />

direction.<br />

For combined loads where the magnitude of the<br />

axial load component is smaller than the radial<br />

load, it is possible to use a radial bearing and a<br />

separate thrust bearing. In order for this thrust<br />

bearing to be subjected to axial load only, it is<br />

necessary for it to be mounted with radial freedom<br />

in the housing. If, in such cases, tilting movements<br />

must be accommodated in addition to oscillating<br />

movements, the sphere centres of the radial and<br />

thrust bearings must coincide.<br />

Constant direction load<br />

When the load always acts in the<br />

same direction (fig. 4) and when,<br />

under dynamic conditions, larger<br />

relative movements of the sliding<br />

contact surfaces will occur, then<br />

a maintenance-free bearing is the<br />

preferred choice. If, however, minor fig. 4<br />

alignment movements occur only<br />

infrequently (quasi-static conditions), or very heavy<br />

loads are applied and shock loads occur when the<br />

bearing makes infrequent alignment movements,<br />

then steel-on-steel bearings should be used.<br />

Alternating direction load<br />

When the load changes direction (fig. 5) steel-on-steel<br />

bearings are the more appropriate. <strong>Maintenance</strong>-free<br />

bearings have only limited suitability.<br />

Constant and alternating direction load<br />

Applications where the load acts from one direction<br />

for a period and then becomes alternating for a time fig. 5<br />

require special bearings. SKF can offer a selection<br />

of bearings for these special conditions which ranges from<br />

steel-on-steel bearings with a special groove system to special<br />

maintenance-free bearings. Advice can be obtained from the SKF<br />

application engineering service.<br />

Tilting angle<br />

The permissible angle of tilt depends on the<br />

Dimension Series, the size and the design of a<br />

bearing. Bearings which have a relatively wide<br />

inner ring sliding surface in relation to the outer<br />

ring - as, for example, bearings of series GEH -<br />

allow a larger tilting angle (fig. 6). The permissible<br />

tilting angle is given for each spherical plain<br />

bearing and rod end in the product tables.<br />

fig. 6<br />

Operating temperature<br />

The influence of the operating temperature on the bearing<br />

materials, particularly the material of the sliding layer, must be<br />

considered when selecting the type of bearing. All spherical plain<br />

bearings can be used without restriction in the temperature range<br />

–30 to +50 °C. At higher temperatures the load carrying capacity<br />

is reduced, depending on the material and sliding contact surface<br />

combination. This is taken into account by a temperature factor<br />

when calculating the basic rating service life.<br />

Additionally, it must be checked to see whether the material of the<br />

seals will limit the temperature at which the bearing can be used<br />

or, for bearings which require maintenance, whether the lubricant<br />

chosen will have sufficient lubricating properties at the operating<br />

temperature.<br />

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52<br />

AMMJ<br />

October July 20132012<br />

Equipment & Services<br />

for Plant & Buildings<br />

Azuma Launches On-Site<br />

Testing Capability<br />

Sig Azuma Design can identify areas that leak water or air<br />

Azuma Design, one of Australia’s largest NATA*<br />

accredited, independent mechanical testing businesses,<br />

has now launched a new portable on-site testing<br />

capability.<br />

An adjunct to Azuma’s testing laboratories in Sydney and<br />

Perth, the new Portable Rain and Wind Case (PRWC)<br />

equipment enables on-site testing for<br />

water penetration and wind pressure on<br />

buildings.<br />

Azuma’s PRWC can be taken to any<br />

product manufacturing facility or research<br />

and development (R&D) site, or on-site to<br />

a building where the integrity of windows<br />

and doors requires analysis.<br />

The PRWC equipment is capable of<br />

creating water penetration pressures<br />

up to 1000 Pascals and testing for wind<br />

pressure of up to 2250 Pascals.<br />

Azuma’s new portable capability enables<br />

testing according to the requirements of<br />

AS2047 Windows in Buildings standard to<br />

ensure that products pass Serviceability<br />

Deflection Test AS4420.2 and AS4420.5<br />

Water Penetration Resistance Test.<br />

During the R&D process, manufacturers can now save<br />

significant time and costs by pre-testing products at<br />

their own base, enabling design refinement before final<br />

accreditation testing at Azuma’s NATA accredited facilities<br />

in Sydney and Perth.<br />

NEWS<br />

“The PRWC offers the opportunity to test products much<br />

earlier, more conveniently and more cost effectively than<br />

before,” Mike Alchin, Director of Design explains.<br />

“Resistance to water under pressure is one of the most<br />

challenging things to test from an R&D point of view.<br />

“With the PRWC we are able to go to any R&D or<br />

manufacturing facility in Australia and test the products<br />

right there on site, without the need for customers to come<br />

to our facilities in the initial phase of product development.”<br />

For analysis of the performance of installed product,<br />

Azuma can and has tested for wind pressure<br />

and water penetration under pressure at<br />

major building sites in capital cities, as well as<br />

privately owned homes all around Australia.<br />

The PRWC can identify areas that leak water<br />

or air by creating a pressure chamber and<br />

measuring any leakage, to identify where<br />

improvement of a product or rectification of a<br />

building is necessary.<br />

“Most wind and water testing applications are<br />

fixed. From a rectification point of view, it is<br />

virtually impossible to bring a problem to any<br />

testing facility, this is why we come out to the<br />

site in question,” Mr Alchin explains.<br />

“Whether it’s a high rise or single house,<br />

windows, doors or walls, we are able to test<br />

to find the source of where water or air leaks<br />

occur on any building.”<br />

Depending on the geographical location and structural<br />

requirements of a specific building, the PRWC can be<br />

used to test to any standard required.<br />

*NATA is the world recognised testing accreditation authority in Australia<br />

www.azumadesign.com.au<br />

WANTED your news on plant engineering, general<br />

plant equipment, tools, energy, HVAC, plant services,<br />

bearings, compressed air systems, lighting, training,<br />

environment, etc..<br />

Send to: editor@theammj.com<br />

Compressed air audit business expansion<br />

The Energy Efficiency Services (EES) division of Compressed<br />

Air and Power Solutions (CAPS) Australia has expanded its<br />

range of services and increase the number of staff available<br />

to carry out the numerous compressed air energy audits it<br />

conducts each year.<br />

Investing more than $150K in its growth, EES has pursued an<br />

aggressive expansion strategy to fit the needs of compressed<br />

air users that are looking for an independent approach to<br />

analysis of their energy use. “With compressed air being<br />

responsible for 10 to 15 percent of industrial electricity use<br />

Australia-wide, an air audit can reveal surprising opportunities<br />

to reduce energy consumption and overall business costs,”<br />

said Quentin St Baker, National Manager, Energy Efficiency<br />

Services.<br />

Sustainability continues to be a major goal of business across<br />

most industry sectors. A key factor in this is the minimisation of<br />

energy consumption and waste of resources. EES quickly acted<br />

upon this industry brief and devised a solution that could benefit<br />

many organisations. The company devised a custom-designed<br />

software suite and comprehensive air audit hardware package,<br />

which was teamed with extensive training, and development of<br />

engineers and technicians nationwide to undertake audits. To<br />

assist in driving implementable recommendations, additional<br />

industry-leading experts were also employed to conduct the air<br />

audits, provide analysis and provide independent reports.<br />

According to St. Baker, there are still opportunities for<br />

companies to streamline processes to reduce energy<br />

consumption and costs resulting in the growth of energy<br />

efficiency services and air audits.<br />

While compressed air is an important and major part of most<br />

manufacturing and industrial processes, many systems operate<br />

inefficiently with old technology or ineffective controls. Large<br />

volumes of air are wasted through leaks, inappropriate usage<br />

and other artificial demands such as over-pressurisation.<br />

Audits regularly show that less than half of the compressed air<br />

produced is used for actual productive activities.<br />

www.capsaust.com.au/<br />

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Equipment & Services for Plant & Buildings <strong>News</strong><br />

53<br />

AMMJ<br />

October July 20132012<br />

FLIR thermal imaging cameras help<br />

optimize energy-efficiency in<br />

low-cost housing solution<br />

The building sector offers the largest single potential for improving<br />

energy efficiency. Infrared thermography is the easiest and<br />

quickest method to detect energy waste, moisture and electrical<br />

issues in buildings. An infrared camera shows exactly where the<br />

problems are and helps focus the inspectors’ attention allowing<br />

him or her to properly diagnose areas with energy loss.<br />

Worldwide over 1.1 billion people are living in inadequate housing<br />

conditions. The United Nations Centre for Human Settlements<br />

(UNCHS) estimates that 21 million new housing units are required<br />

each year to accommodate the growth in households. One<br />

organization that is dedicated to solving this issue is Habitat for<br />

Humanity; their goal is to build simple, decent and affordable<br />

homes across the globe. ArcelorMittal set out to help Habitat for<br />

Humanity achieve that goal by developing a steel based housing<br />

solution for families in need.<br />

The houses needed to be simple, safe, decent, and above all: well<br />

insulated. That is where FLIR thermal imaging plays an important<br />

role. Research and development professionals at ArcelorMittal<br />

Liège Research used FLIR thermal imaging cameras to optimize<br />

the design of this housing solution.<br />

The roof remains cold, even though one of the apartments<br />

is heated (ΔT = 13°C). The ridge-tile appears at the same<br />

temperature than the roof, which is a sign of well insulated roof.<br />

Three months of development resulted in a prototype called<br />

‘Good House’. The house uses a light steel frame structure, a<br />

pre-painted steel roof tile system, a steel rainwater extraction<br />

system, and a steel cladding made of pre-painted roll-formed<br />

parts. The houses are designed to be environmentally<br />

friendly as the steel frame results in a more durable<br />

structure that will last longer than other similarly priced<br />

models, they can also be easily deconstructed and<br />

once disassembled, almost all of the materials can be<br />

recycled indefinitely.<br />

Energy-efficient for environmental and economic<br />

reasons thorough thermographic inspection<br />

ArcelorMittal also wanted the model to be energyefficient<br />

for environmental and economic reasons, but<br />

also to provide comfort. The prototype therefore had to<br />

be inspected thoroughly. “Here at the Research Center<br />

in Liège we use thermal imaging cameras for building<br />

insulation tests, but also for shear tests in laboratory<br />

conditions,” stated Francis Lamberg, thermography<br />

expert at ArcelorMittal Liège Research<br />

Lamberg uses his FLIR thermal imaging camera<br />

regularly. “It really is a great tool for energy audits. It is<br />

light, compact and easy to use and it provides exactly<br />

the thermal data you need for this type of inspection.”<br />

FLIR offers industry leading image quality<br />

and special features<br />

FLIR’s i3, i5, i7 are the smallest, lightest and most<br />

affordable thermal imaging camera on the market. They<br />

are incredibly easy to use. It really is a matter of “pointshoot-detect”<br />

to obtain high-quality thermal images that will<br />

immediately give you the thermal information you need.<br />

FLIR’s E30bx, E40bx, E50bx and E60bx cameras were<br />

developed for building and HVAC inspections and set<br />

a new standard in excellence and value. Packed with<br />

features such as Bluetooth and a touchscreen, you can<br />

connect to smartphones or tablets via Wi-Fi, for processing<br />

and sharing results as well as for remote control.<br />

FLIR’s T400bx-Series and T600bx-Series have the<br />

features of the E-Series and then some. The camera<br />

series is designed for the expert requiring high<br />

performance and the latest technology available and<br />

feature ergonomics and flexibility with very high to<br />

extremely high image quality. The series also includes<br />

GPS, a compass, Instant Report, Multi Spectral Dynamic<br />

Imaging (MSX)*and Image Sketch*.<br />

Insulation flaws<br />

The thermal data collected proved that the prototype<br />

had some initial insulation design flaws both in the<br />

window frames and in the indoor partition walls. “We<br />

found several thermal bridges during the inspection.<br />

A thermal bridge is an area with less insulation. Heat<br />

follows the path of the least resistance. Often heat<br />

will ‘short circuit’ through an element that has much<br />

higher conductivity than the surrounding material.<br />

This is called a thermal bridge.” Luckily both of the<br />

insulation problems were easily solved. “A new<br />

version was made with these changes implemented,<br />

and repeated thermal imaging inspections proved that<br />

the new prototype showed no thermal bridges.”<br />

This thermal image shows that the bearing profiles in<br />

the indoor partition wall contribute to thermal bridges<br />

between the apartments. The new prototype therefore<br />

had improved indoor partition wall insulation.<br />

These thermal images show heat leakages from the<br />

vented hood & from the lintels of the windows and doors<br />

in both the heated and in the non-heated apartments.<br />

Room and door insulation was consequently improved.<br />

info@flir.com.au www.flir.com<br />

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Equipment & Services for Plant & Buildings <strong>News</strong><br />

54<br />

AMMJ<br />

October July 20132012<br />

ABB launches first low-voltage<br />

breaker for energy management<br />

and smart grid communications<br />

Innovation can save energy equivalent to the<br />

electric consumption of 1.4 million European<br />

households and help to prevent blackouts<br />

ABB has launched Emax 2, the first lowvoltage<br />

circuit breaker with integrated energy<br />

management functions. Replacing existing<br />

traditional breakers with the Emax 2 breaker<br />

has the potential to achieve annual savings of<br />

5.8 million megawatt-hours (MWh). This is the<br />

equivalent electric consumption of 1.4 million<br />

EU households per year.<br />

These energy savings would reduce emissions<br />

by 4 million tons of CO2, or the emissions of<br />

over 1 million cars, per year. For an individual<br />

building installation, a peak power reduction<br />

of up to 15 percent can be achieved by using<br />

Emax 2 in place of traditional breakers.<br />

Breakers like the Emax 2 are used where<br />

protection and control of large amounts of<br />

energy are used in a low-voltage environment<br />

like industrial and commercial buildings, data<br />

centers or ships.<br />

Replacing an existing breaker with the new<br />

Emax 2 is technically simple. Due to energy<br />

savings, the Emax 2 breaker will typically pay<br />

for itself within a year.<br />

The breaker contains a protection trip relay<br />

with an integrated power controller that<br />

measures and evaluates energy consumption,<br />

then manages the loads to maintain or reduce<br />

the peak power usage as determined by the<br />

user. This will also help prevent blackouts<br />

since the root cause is often peak demand<br />

exceeding supply.<br />

To manage energy, the electricity supply to<br />

non-essential equipment is switched off and<br />

back on again as soon as acceptable power levels<br />

are reached. Intelligent decision making is achieved<br />

by a built in controller and software that uses complex<br />

algorithms to decide when it is appropriate to switch<br />

the power while maintaining the overall functionality or<br />

productivity of the connected equipment.<br />

The breaker also has a<br />

communication module<br />

that allows it to share<br />

vital consumption and<br />

system reliability data<br />

directly with smart grid<br />

and other protocols.<br />

“Breakers provide<br />

one of the largest<br />

untapped opportunities<br />

in the electric system to<br />

achieve energy savings.<br />

Breakers have been<br />

used to increase safety<br />

and protect electric<br />

circuits, but now for the<br />

first time we use them<br />

to save energy too,”<br />

said Tarak Mehta, Head<br />

of ABB’s Low Voltage<br />

products division.<br />

“Because breakers<br />

are all around us, the<br />

total energy savings potential is massive. It’s a great<br />

example of how we can use smart technology to reduce<br />

energy wastage. This is good news for the environment<br />

and for our customers who can achieve significant cost<br />

savings by switching to our new device,” added Tarak.<br />

The development of the new Emax 2 breaker took<br />

several years and was led by ABB’s development<br />

center in Bergamo, Italy.<br />

www.abb.com<br />

New Australian Standards For Underground Utilities<br />

Standards Australia has today launched a new Australian Standard<br />

which will – for the first time – outline a consistent approach towards<br />

the classification of information relating to subsurface utilities.<br />

At present the existence and location of subsurface utilities can be<br />

difficult to establish and verify, which is the problem this standard<br />

seeks to address.<br />

AS 5488-2013 Classification of Subsurface Utility Information is<br />

intended to improve public safety, reduce costly property damage,<br />

and provide more accurate information on the location and type of<br />

subsurface utilities than in the past.<br />

Chief Executive Officer of Standards Australia, Colin Blair, said<br />

Australian utility owners, operators and locators have welcomed the<br />

Australian Standard which sets a new benchmark for subsurface utility<br />

information management.<br />

“The primary objective of this Australian Standard is to provide utility<br />

owners, operators and locators with a framework for the consistent<br />

classification of information concerning subsurface utilities,” Blair said.<br />

“The standard also provides guidance on how subsurface utility<br />

information may be obtained, and how that information should be<br />

conveyed to users,” Mr Blair said.<br />

Mr Blair said knowledge of the precise details of subsurface<br />

utilities can protect the asset lifecycle and reduce interference to<br />

infrastructure.<br />

AS 5488-2013 Subsurface Utility Information was prepared by the<br />

Standards Australia Committee IT-036, Subsurface Utility Engineering.<br />

• Heads of Workplace Safety Authorities<br />

• Institute of Public Works Engineering Australia<br />

• National Broadband Network<br />

• National Utility Locating Contractors Association<br />

• NSW Streets Opening Conference<br />

• Surveying and Spatial Sciences Institute<br />

• Telstra Corporation<br />

• University of New South Wales<br />

• Water Services Association of Australia<br />

• WorkCover New South Wales<br />

Australian Standards are available through<br />

SAI Global www.saiglobal.com/shop<br />

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Equipment & Services for Plant & Buildings <strong>News</strong><br />

55<br />

AMMJ<br />

October July 20132012<br />

Castolin Eutectic matches today’s<br />

hardest drilling challenges<br />

Castolin Eutectic, world leaders in wear and fusion<br />

technologies, has released a new range of OTW<br />

hardbanding products to increase drilling production and<br />

improve efficiencies especially in oil & gas drilling.<br />

The OTW range includes:<br />

10SS – the new standard for Sour Gas, casing friendly wire<br />

that’s easy to weld<br />

16XS – the casing friendly leader in ‘all-purpose’ noncracking<br />

design wires ideal in advanced drilling operations<br />

12Ti – best in its class with tough all-round hardness, where<br />

combined open and case hole wear performance counts<br />

13CF – outstanding casing wear resistance against current<br />

industry standards with exceptional tool performance<br />

During development of the OTW range, Castolin Eutectic<br />

constructed its own, unique hardbanding C-Wear testing<br />

machines. As a result of this extensive testing procedure<br />

and high quality manufacturing processes, all Castolin<br />

Eutectic OTW products have NS1 certification – mandatory<br />

for the oil and gas industry.<br />

OTW-12Ti is a proprietary, gas shielded, flux cored alloy<br />

wire specifically developed for hardbanding of drilling pipe<br />

tool-joints. The high quality protective alloy weld deposit is<br />

designed to give a non-cracking, smooth surface with low<br />

friction properties.<br />

About hardbanding<br />

Hardbanding is the wearfacing welding process used to<br />

protect drilling assets while minimising wear on casing<br />

and drilling tool joints, in order to reduce operating costs.<br />

New hardbanding technology was requested by industry<br />

to cope with increasing well depths & high cost of failure.<br />

Directional drilling and extended-reach drilling (ERD)<br />

have exerted unprecedented torque and drag force on<br />

the drill pipe – Castolin<br />

Eutectic’s hardbanding<br />

technology and expertise<br />

has enabled the drilling<br />

industry to exceed all<br />

previous stress limit<br />

levels on both the casing<br />

and drilling string.<br />

rcroft@smenco.com.au<br />

www.eutectic.com.au<br />

www.smenco.com.au<br />

Airtelligence provis 2.0: New BOGE master<br />

control for combined compressor systems<br />

Innovative control technology helps save energy<br />

Airtelligence provis 2.0 is a demand-based master<br />

control for up to 16 compressors, including peripheral<br />

devices, using intelligent algorithms. The web server<br />

gives the user round-the-clock access to all the relevant<br />

data, wherever the user may be.<br />

Even if every single compressor in a station works<br />

to maximum efficiency, there may still be room<br />

for improvement if compressors operate as an<br />

interconnected group.<br />

With its innovative airtelligence provis 2.0, BOGE is<br />

introducing a new generation of master controls that<br />

is distinguished by significant energy saving potential<br />

anduseful extra features, and which can be operated<br />

intuitively and easily, while adapting flexibly to the<br />

intended use. For all those compressed air users<br />

who have not been using a master control up to now,<br />

or have been using older, less sophisticated, models,<br />

we would recommend that you consider upgrading your<br />

systems to the latest control technology. After all, the<br />

use of master controls – together with recovering waste<br />

compressor heat for<br />

uses such as heating<br />

or temperaturecontrolled<br />

processes<br />

- is one of the single<br />

measures that<br />

achieve the greatest<br />

and most sustainable<br />

boost in efficiency.<br />

From the operator’s<br />

point of view, this<br />

means that these<br />

measures pay for themselves within a foreseeable period<br />

of time - this even applies, and is particularly the case,<br />

where existing compressed air stations are updated with<br />

the latest superordinate control technology.<br />

www.boge.net.au<br />

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56<br />

AMMJ<br />

October July 20132012<br />

Equipment & Services for Plant & Buildings <strong>News</strong><br />

Bentley Systems Proudly Supports ‘Water<br />

For People’ with Major Donation to Help<br />

Improve Water Systems in Emerging Economies<br />

Bentley Systems, Incorporated, the leading company<br />

dedicated to providing comprehensive software<br />

solutions for sustaining infrastructure, has contributed<br />

$100,000 to Water For People in support of the<br />

organization’s work improving water systems in<br />

emerging economies around the world. Bentley has<br />

also donated a selection of eight software products<br />

from its portfolio, including MicroStation, WaterGEMS,<br />

SewerGEMS, FlowMaster, and Bentley Map. The<br />

software will be used by Water For People team<br />

members to design, engineer, and construct water<br />

systems, as well as to map the functionality of water<br />

points in every district.<br />

Water For People teaches local communities in Africa,<br />

Central and South America, and India how to build,<br />

manage, and maintain water and sanitation systems,<br />

and to build capacity that ensures the systems can be<br />

operated and maintained at levels appropriate for each<br />

community. Bentley is a global sponsor of Water For<br />

People, with many of its colleagues – including Bentley<br />

COO Malcolm Walter, who serves on the organization’s<br />

board – volunteering their time to the organization.<br />

Ned Breslin, executive director, Water For People,<br />

said, “I want to thank Bentley not only for its generous<br />

contributions, but also for its long-standing corporate<br />

commitment to sustaining crucial infrastructure,<br />

including water systems, around the globe. With the<br />

continued support of corporate partners like Bentley, we<br />

may one day see an end to water poverty everywhere.”<br />

Added Malcolm Walter, “Very recently, on a trip to<br />

Bolivia, I was able to see firsthand the difference this<br />

wonderful organization is making in people’s lives. I<br />

saw the happiness in the faces of villagers who now<br />

have running water at their doorstep instead of 3 to 5<br />

kilometers away – something that we in the developed<br />

world take for granted.”<br />

www.waterforpeople.org www.bentley.com<br />

Engineers Without Borders CEO, Lizzie<br />

Brown, named one of Australia’s 100<br />

Most Influential Engineers<br />

Engineers Without Borders Australia’s CEO, Lizzie Brown,<br />

has been named one of Australia’s 100 Most Influential<br />

Engineers of 2013.<br />

The list, compiled by Engineers Australia annually, looks<br />

at the ability of those nominated to participate in and lead<br />

business, innovation and change. Brown was recognised as<br />

an influential engineer in the Community category.<br />

Since 2010 Brown has been CEO of EWB, a not-for-profit<br />

organisation with 10 years experience creating systemic<br />

change through humanitarian engineering. In the last 12<br />

months alone EWB has contributed towards building the<br />

technical and engineering capacity of over 40 community<br />

organisations across seven countries in areas such<br />

as water supply and sanitation, renewable energy and<br />

engineering education.<br />

Brown now leads a movement of 15,000 people and<br />

engineering companies working together to improve<br />

the quality of life in developing communities through<br />

humanitarian engineering.<br />

“It is an honour it is to be recognised on the list and have<br />

the work EWB is doing nationally and internationally<br />

acknowledge by Engineers Australia. It is great to see<br />

that Engineers Australia has included Community as a<br />

category for the first time this year,” said Brown.<br />

Brown joined EWB as a volunteer in Brisbane in<br />

2004, assisting with the foundation of the South East<br />

Queensland Chapter. She took on the role of Director<br />

of Education in 2006 before becoming the Operations<br />

Director in 2009. She relocated to Melbourne to take on<br />

the role of CEO in May 2010. www.ewb.org.au<br />

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Research Papers and<br />

Detailed Technical<br />

Reports<br />

A Practical Guide To Shaft Alignment<br />

www.theammj.com/264pdf/alignment.pdf<br />

This 63 page handbook from Pruftechnik Ltd<br />

provides basic information and guidelines for the<br />

implementation of good shaft alignment for standard rotating<br />

Download<br />

63 Pages<br />

PDF Size 3.3MB<br />

machine systems. Laser alignment is an essential component of a viable<br />

maintenance strategy for rotating machines. In isolation each strategy can<br />

help to reduce unexpected failures but taken together they form the hub of a<br />

proactive maintenance strategy that will not only identify incipoient problems<br />

but allows extending machine operating life considerably.<br />

www.pruftechnik.com<br />

Each issue of the AMMJ includes a section dedicated<br />

to research and new technology in the fields of asset<br />

management, maintenance, maintenance engineering,<br />

reliability, condition monitoring, plant engineering, general plant<br />

equipment, tools, energy, HVAC, plant services, bearings,<br />

compressed air systems, lighting, training, environment, etc..<br />

The publication of technical reports, thesis and project reports<br />

in the fields of maintenance and reliability has in the past been<br />

very much neglected.<br />

The AMMJ can now provide an outlet for your work in these<br />

fields. Each selected Paper or Report will be published in full<br />

(as received) in the form of a Downloadable PDF.<br />

The AMMJ does not ask for exclusivity and you are free to<br />

publish your papers in other publications as well as the AMMJ.<br />

To Submit your Research Paper or Technical Report to the AMMJ email<br />

as a PDF to: editor@theammj.com<br />

<strong>Maintenance</strong> Labour Hours Analysis:<br />

A Research Case Study Of<br />

Schedule Compliance<br />

www.theammj.com/264pdf/compliance.pdf<br />

Fortunatus Udegbue fxudegbu@gmail.com<br />

The objective of this paper is to draw our attention to the importance of<br />

maintenance labor hour analysis and the usage of one of the associated<br />

metrics “<strong>Maintenance</strong> schedule compliance”. This becomes very important to<br />

ensure that we measure what we need to improve our business and have a<br />

sound basis to bench mark this metric.<br />

Asset Identification, Tracking,<br />

Monitoring and Management<br />

www.theammj.com/264pdf/asset.pdf<br />

Companies, institutions and government departments are<br />

Download<br />

6 Pages<br />

PDF Size 114KB<br />

Download<br />

8 Pages<br />

PDF Size 700KB<br />

starting to realise the benefits of managing their assets using dedicated Asset<br />

Management software. In the past, organisations have not been keeping<br />

proper records of their assets, or have only managed them with modest<br />

levels of information that was manually recorded or on basic computer<br />

systems. www.asp.com.au<br />

57<br />

AMMJ<br />

July 2013<br />

The AMMJ publishes these papers as received and does not accept<br />

any liabilities in regards to the contents of the above papers.<br />

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58<br />

AMMJ<br />

October July 20132012<br />

AMMJ<br />

General Information<br />

Material Submitted:<br />

The Publishers accept no responsibility for statements<br />

made or opinions expressed in articles, features,<br />

submitted advertising and any other editorial<br />

contributions.<br />

It is the responsibility of those submitting items for<br />

publication to ensure that all material is clear of any<br />

copyright issues that may affect its publication in the<br />

AMMJ.<br />

Unlike some publications the AMMJ does not<br />

restrict you from publishing your material in other<br />

publicationsafter it has been published in the AMMJ.<br />

Copyright:<br />

This publication is copyright. No part of it may be<br />

reproduced, stored in a retrieval system or transmitted<br />

in any form by any means, including electronic,<br />

mechanical, photocopying, recording or otherwise,<br />

without the prior written permission of the publisher or<br />

within the conditions applicable to a subscription.<br />

ISSN 1835-7903 (Online)<br />

Articles and <strong>News</strong> From Around The<br />

World of <strong>Maintenance</strong>, <strong>Reliability</strong>, Asset<br />

Management, Plant Engineering, MRO and<br />

Stores. Readers from Over 130 Countries.<br />

A NEW Section Will Be<br />

Added To The AMMJ<br />

Starting in the September Issue:<br />

Stores, Purchasing,<br />

Parts & Materials<br />

Send your Articles and <strong>News</strong> for<br />

This New Section to Phillip Slater:<br />

pslater@InitiateAction.com<br />

Published by<br />

Engineering Information Transfer Pty Ltd<br />

Publication Dates:<br />

Bi-Monthly - Published in the<br />

1st week of each bimonthly period.<br />

Next Issue - September 2013<br />

Publishers<br />

Engineering Information Transfer Pty Ltd<br />

For General Enquiries Contact:<br />

mail@theammj.com<br />

Visit our web site: www.theammj.com<br />

Len Bradshaw<br />

Chief Editor<br />

editor@theammj.com<br />

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Editor<br />

MRO & Spare Parts Management<br />

pslater@InitiateAction.com<br />

We Want Your<br />

Articles, <strong>News</strong> &<br />

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From a half page news<br />

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