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Retaining The Best Talent - AILA webCLE

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Shiny Happy People:<br />

Attracting and <strong>Retaining</strong> the <strong>Best</strong><br />

<strong>Talent</strong> for Your Law Firm<br />

Kirby G. Joseph (DL), Conference<br />

Program Chair, Aurora, CO<br />

Susan M. MacLean, Chicago, IL<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

Attracting the <strong>Best</strong> <strong>Talent</strong><br />

•Creative Compensation<br />

•Employee Benefits<br />

•Employee Handbooks<br />

•Policies and Procedures Handbooks<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

Attracting the <strong>Best</strong> <strong>Talent</strong><br />

•Creative Compensation<br />

•Base Salary and Possible Bonus<br />

•Collections and Commissions Based Salary<br />

•Staff vs. Attorney Compensation<br />

•Hours<br />

•Flexibility in Schedule<br />

•Flexibility in Billable Hours<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association


Attracting the <strong>Best</strong> <strong>Talent</strong><br />

•Employee Benefits<br />

•Vacation/Sick/PTO/Professional Leave<br />

•Simple IRA/401 K<br />

•Flex Spending Accounts<br />

•Health Insurance<br />

•Dental Insurance<br />

•Disability Insurance: Long Term/Short Term<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

Employee Handbooks &<br />

Policies and Procedures Handbooks<br />

• Do You Need <strong>The</strong>m?<br />

• What Should <strong>The</strong>y Contain?<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

Training, Evaluating and Developing<br />

New Hires<br />

•Establish Goals<br />

•Tools—Create Training Manual<br />

•Substantive vs. Administrative<br />

•Methods<br />

•One-on-One vs. Classroom<br />

•Hands On—On the Job<br />

•Templates/Prototypes & SOP’s<br />

•Use of Technology<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association


Training, Evaluating and Developing<br />

Existing Staff<br />

•Create Processes and Procedures<br />

•Create Schedule/Structure for Ongoing Training<br />

•In Reaction to Government Changes<br />

•Proactive Substantive Discussion<br />

•Regular Staff Meetings<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

<strong>Retaining</strong> the <strong>Best</strong> <strong>Talent</strong><br />

•Morale and Motivation<br />

•Diversity of Responsibilities<br />

•What Type of Work Do You Assign?<br />

•What Are Staff Responsible For?<br />

•Productivity<br />

•How Are the Staff Organized?<br />

•Reducing Distractions<br />

•Incentives Based on Productivity<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association<br />

<strong>Retaining</strong> the <strong>Best</strong> <strong>Talent</strong><br />

•Defining and Reinforcing Firm Culture<br />

•Team Building and Firm Retreats<br />

•Employee Perks and Rewards<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association


Questions & Answers<br />

Solo & Small Practice: Business School For the Immigration Lawyer<br />

© 2011 American Immigration Lawyers Association

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