<strong>DKSH</strong> worldwideOur network of unique scope anddepth<strong>DKSH</strong>’s presence stretches across the globe.The Group operates in 35 countries througha comprehensive network of 630 businesslocations in Asia Pacific and 20 businesslocations in Europe and the Americas.• More than 24,000 specialists whoknow how to grow businesses andhave built a network of personalrelationships and individual localknowledge• 650 business locations in 35 countries• With our unique capillary distributionsystem, we serve more than 500,000customers and 5,500 clients everyday• With our state-of-the-art infrastructureand 180 distribution centerswe are able to provide tailor-madesolutions• Leading-edge IT platform processing1 million transactions each monthEurope and the AmericasDenmark PolandFranceSpainGermany SwitzerlandGreat Britain BrazilItalyUSANorway ChileAsia PacificAustraliaBruneiCambodiaChinaGuamHong KongIndiaIndonesia<strong>Japan</strong>KoreaLaosMalaysiaMacaoMyanmarNew ZealandPhilippinesSaipanSingaporeSri LankaTaiwanThailandVietnamMarket Expansion ServicesAs the No.1 in Market Expansion Serviceswith a focus on Asia, <strong>DKSH</strong> helps othercompanies and brands to grow theirbusiness in new or existing markets. Weoffer our business partners tailor-madesolutions along the entire value chain tosupport them in successfully achievingtheir objectives.Facts and figures• Headquartered in Zurich.• Publicly listed on the SIX Swiss Exchangesince March 2012• Reliable outsourcing partner supportingcompanies in growing their business innew or existing markets• Integrated services portfolio along theentire value chain, from sourcing, marketentry consultancy, marketing andsales, distribution and logistics to aftersalessupport• Comprehensive, well-established networkthroughout Asia, and key marketsin Europe, and the Americas• Four specialized Business Units: ConsumerGoods, Healthcare, PerformanceMaterials, and TechnologyKey performance indicators in CHF millions2010* 2011Net Sales 7,293 7,340EBIT 195 238Profit After Tax(continuing operations)*Excluding Real Estate (disposed in 2010)121 152Megatrend Asia and outsourcing<strong>DKSH</strong> has been at home in the rapidlygrowing Asian markets for close to 150years, making it ideally positioned to benefitfrom the dynamic economic growth inthis region:• Geographic focus is on the Asia Pacificregion, which generated 96% of ourGroup Net Sales• Growth in GDP, disposable incomeand purchasing power, local consumerspending and industrial production inAsia continue to surpass those of theWestern world. Asia’s emerging economiesare becoming the drivers of globaleconomic growth• Rising purchasing power and changinglifestyles of the emergent middle classare leading to increased consumer demandand the need for Western capitalgoods and componentsThe Matterhorn in Zermatt, Switzerland• Asian markets are evolving from beingthe “extended workbench” of the Westto becoming promising domestic markets,representing attractive expansiontargets for Western companies• Companies that have earmarked Asiaas their growth target are increasinglyusing services provided by specialistoutsourcing partners to achieve marketexpansion. This allows them to avoidfixed overheads and risks while focusingon their core competencies• Strong increases in consumer demandthroughout Asia are driving growth ininner-Asian business. Stagnating Westernconsumer markets are causing Asia’sexport economy to transfer its focus intoits own regional markets26 27
Locations<strong>DKSH</strong> <strong>Japan</strong> K.K. head office<strong>DKSH</strong> Mita Building, 3-4-19,Mita, Minato-ku, Tokyo 108-8360Luxury & LifestylePhone +81 3 5441 4515Fax +81 3 5441 4522Performance MaterialsPhone +81 3 5730 7544Fax +81 3 5441 4536TechnologyPhone +81 3 5730 7600Fax +81 3 5730 7607Finance & AccountingPhone +81 3 5730 7311Fax +81 3 5730 7333Business Process Management & ITPhone +81 3 5730 7681Fax +81 3 5730 7692Human ResourcesPhone +81 3 5441 4505Fax +81 3 5441 4599Osaka branchOsaka Toyota Building, 4-3-11, MinamiSenba, Chuo-ku, Osaka 542-0081Performance MaterialsPhone +81 6 6282 0086Fax +81 6 6282 1718TechnologyPhone +81 6 6271 2431Fax +81 6 6245 7105Kobe officeMaya Pier, Nada-ku, Kobe 657-0854TechnologyPhone +81 78 871 7481Fax +81 78 871 7488<strong>DKSH</strong> Service Center-Isogo6-1, Shin Isogo-cho, Isogo-ku,Yokohama 235-0017Performance MaterialsPhone +81 45 754 9070Fax +81 45 758 7565<strong>DKSH</strong> Distribution Center-Fukuroi2819, Yamashina, Fukuroi-shi,Shizuoka 437-0066Performance MaterialsPhone +81 538 43 8811Fax +81 538 43 8813Technical Service CenterTokyo Ryutsu Center, BE4-1, 6-1-1, Heiwajima,Ota-ku, Tokyo 143-0006TechnologyPhone +81 3 3767 4510Fax +81 3 3767 456928
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