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2007 Issue 3 - Raytheon

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onTechnology<br />

The Many Benefits of<br />

Collaboration and Reuse<br />

A new hire needs to convert vast<br />

amounts of data from ECR to LLA in<br />

Matlab, but she doesn’t know what ECR<br />

refers to. Is it the same as ECF? ECI?<br />

Her mentor wants to pass on his expertise<br />

before retiring, but hasn’t met others who<br />

need it presently. Where can he record his<br />

knowledge for later use?<br />

A systems engineer who has to present at a<br />

conference is unsure of security and proprietary<br />

issues and has forgotten travel rules.<br />

Where does he find this information?<br />

An engineer needs to prepare a unique proposal.<br />

Where can she find examples and<br />

guidelines? Has someone down the hall or<br />

at another <strong>Raytheon</strong> facility ever written a<br />

similar proposal?<br />

Have you ever spent hours or days unsuccessfully<br />

researching something, only to<br />

later discover that the answer was well<br />

known within <strong>Raytheon</strong>? How often have<br />

you rewritten code because you didn’t trust<br />

what was available? Have you ever run into<br />

a problem that you know must have already<br />

been solved, but you still spend precious<br />

time recreating the mousetrap?<br />

These and similar stories of wasted time<br />

and missed communication are played out<br />

daily in a large company like <strong>Raytheon</strong>.<br />

Well, just imagine the gains we could make<br />

with well-used collaboration and reuse.<br />

CART: Dedicated to Reducing Wasted Time<br />

The Collaboration and Reuse Technology<br />

Interest Group (TIG), or CART, as it’s known,<br />

is working to address these issues. The<br />

effort began last fall at an impromptu<br />

“Birds of a Feather” meeting at the<br />

Processing Systems Technology Network<br />

(PSTN) Symposium. Many employees and at<br />

least one customer representative agreed<br />

that we need more collaboration and more<br />

reuse to keep pace with competitors and<br />

increase our efficiency. Many stories were<br />

told describing experiences of wasting time<br />

repeating efforts.<br />

One concern with the development of these<br />

tools was how the government may limit<br />

them. However, Mission Systems Integration<br />

requires massive integration and reuse of<br />

components and software. The Department<br />

of Defense (DoD) intends to establish a<br />

GForge-type installation, and at the PSTN<br />

Symposium the customer strongly encouraged<br />

collaboration and reuse. CART will<br />

help <strong>Raytheon</strong> move ahead of the curve in<br />

this regard, by providing the tools, culture and<br />

understanding to help with the DoD’s goals.<br />

Since the <strong>2007</strong> PSTN Symposium, CART has<br />

searched out similar efforts around the<br />

company, partnering with these activities<br />

whenever possible. To start the process,<br />

CART has developed three tools — all of<br />

which can be accessed through SSO by anyone<br />

with ITAR approval. Export Controlled<br />

Regulated Data is permitted, but not classified<br />

information.<br />

1. <strong>Raytheon</strong> Wiki (http://openwiki.app.<br />

ray.com/Main_Page) Wikis are articles<br />

that may be edited by anyone. Using this<br />

model, Wikipedia.com has rapidly built<br />

the largest, most complete and accurate<br />

encyclopedia in the world. If you’re<br />

knowledgeable about a certain topic, you<br />

can submit articles, edit other articles, or<br />

provide comments supporting or challenging<br />

the accuracy of the information.<br />

The wiki home page has a “Related<br />

Links” section which will lead you to<br />

several more collaboration and reuse<br />

projects across the company.<br />

2. <strong>Raytheon</strong> Forum (http://openforum.<br />

app.ray.com) Forums allow you to collaborate<br />

with people across the company.<br />

It’s a place to hold discussions, find<br />

experts and exchange knowledge. New<br />

groups can be formed around specific<br />

topics of interest.<br />

3. <strong>Raytheon</strong> GForge (http://gforge.rms.<br />

ray.com) Based upon the SourceForge<br />

model familiar to many young engineers,<br />

this site allows software project management,<br />

storage of code and the search for<br />

code snippets in a variety of languages.<br />

A wiki-based software repository may<br />

soon allow for rating of scripts.<br />

YESTERDAY…TODAY…TOMORROW<br />

PROCESSING<br />

Having these tools available to every<br />

branch, department and division of<br />

<strong>Raytheon</strong> naturally creates communication<br />

across our boundaries. You can share anything<br />

from instructions for synthesizing the<br />

new Lattice soft processor to a list of the<br />

best lunch restaurants in McKinney, Texas.<br />

People at every level can contribute.<br />

Younger engineers in particular are already<br />

familiar with the many tools and habits of<br />

reuse, like Wikipedia, blogs, SourceForge<br />

and MySpace. Managers can encourage<br />

broader communication and reuse. Senior<br />

engineers could make their valuable knowledge<br />

available across the company through<br />

wikis or forums. Each person who solves a<br />

problem can record their solution as code or<br />

an article. Your contribution can help<br />

<strong>Raytheon</strong> do more — more quickly and<br />

more reliably.<br />

Collaboration and reuse tools are a great<br />

framework, but the usefulness will grow as<br />

people record what they have learned.<br />

Readers can immediately edit or filter information<br />

on the pages to make sure that they<br />

are both accurate and helpful. As a result, the<br />

quality of the knowledge and code will grow<br />

as users add their knowledge and opinions.<br />

Imagine that our young engineer finds wikis<br />

on the two coordinate systems and an article<br />

explaining the different methods for calculating<br />

latitude. She follows links to repositories<br />

of coordinate transformations, sorted<br />

by language (maybe even by program), if<br />

that information is not classified. Finally,<br />

someone on the forum gives her tips speeding<br />

up Matlab. The same research which may<br />

have taken her a week to complete, only<br />

takes a day thanks to collaboration and reuse!<br />

In turn, she can now help her mentor write<br />

wikis so that his knowledge is available to<br />

everyone in <strong>Raytheon</strong> for years to come.<br />

Our presenter reads his department’s wiki<br />

on external conferences and suggests a<br />

proposal library for his boss, where she<br />

learns of examples and tools from a similar<br />

project on the other side of the country.<br />

How can you save time today?<br />

Michael Bajema<br />

michael_l_bajema@raytheon.com<br />

RAYTHEON TECHNOLOGY TODAY <strong>2007</strong> ISSUE 3 17

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