Syllabus - Folsom Lake College - Los Rios Community College District

Ghamami Education Syllabus 2013SyllabusFolsom Lake CollegeMGMT 233 – Purchasing Organization ManagementLos Rios Community College DistrictInstruct Omid Ghamamior:Phone: 1-888-826-4889 (Personal business line)Class iTV Format:Format: • FLC Main Campus Aspen Hall #109 (FL1-109)• FLC El Dorado Center #C215• FLC Rancho Cordova Center #14RequiredText:Purchasing Advantage – Running a World Class PurchasingOrganizationOffice Virtual office hours – contact me via email or phone, email preferredHours:E-Mail: Ghamamo@flc.losrios.eduTerm: Spring 2013VM/Avail At the above listed number.ableCourse DescriptionThe Management 233 course is the cornerstone of a joint effort between you as aparticipant and Folsom Lake College - Los Rios Community College District to providenecessary tools and preparation to work and function within today’s workplace. Thiscourse is focused on the management of a global or regional purchasing operation withina corporation. Concepts covered include organizational structure, hiring, success metrics,tactical and strategic purchasing focus areas, community and environmental obligations,purchasing code of ethics, purchasing policies and procedures, and eCommerce tools andapplications.Student Learning Objectives (SLOs)Upon completion of this course, the student will be able to:• summarize the purpose and role of the purchasing organization and its obligationto the company.• explain the importance of purchasing success metrics and their role in assessingeffective operations.• express how purchasing policies and procedures are used to manage risk andimprove results.• articulate the role and importance of green purchasing initiatives1

Ghamami Education Syllabus 2013To achieve these objectives and to maximize your learning process, you will haveexpected behaviors in support of these objectives:• Preparation - thoughtful completion of reading and written assignments beforecoming to class. The scope and intensity of the subject matter will require students tostudy independently outside of class time, both reading and reflecting on the material.• Participation - being prepared and willing to share ideas, respond to thoughts ofpeers and instructor and discuss ideas with colleagues.• Seeking connections between ideas and concepts encountered throughout thecourse in order to build a deep, complex understanding of diversity in the workplace.NonePre and Co-requisitesCourse RequirementsAttendance:This course will require a great deal of time for reading andpersonal reflection. All of us will benefit from each other’sperspectives, honesty, compassion, and commitment to each other.My goal is to provide you with a classroom environment that isnurturing and safe to enable us to access ideas and issues you maynot have previously considered or been aware of. Therefore, yourattendance and active participation are vital to achieving the goalsof this course.This course is being delivered via iTV format. For moreinformation regarding Folsom Lake College’s iTV program, pleasevisit the following URL:http://www.flc.losrios.edu/student-services/itvStudents may attend class in any of the class locations noted aboveat the Folsom main campus, El Dorado center, and RanchoCordova center locations. Students in all three rooms areencouraged and expected to actively participate. When speaking inclass, the student’s microphone button should be manuallyactivated/depressed by that student for the duration of theircommentary, such that students at all other locations andmodalities may hear that student’s commentary.2

Ghamami Education Syllabus 2013A live streaming option is available but not encouraged by theinstructor. Should you wish to participate via this option, you mustfollow the following procedure:1) Advise the instructor via email at least 4 hours before each andevery such class indicating intent to participate via TV.2) Dial into the telephone bridge (LIVE) for that course session asshown below (note that this phone and passcode informationmay not be shared outside of this classroom and may not beverbalized during iTV class sessions):Telephone: 1-888-450-4821 (Toll-Free)Pass Code: 230697Mute On/Off: *6 (Pressing *6 toggles mute on and off)3) Watch and follow the class LIVE while it is being streamed inthe internet:iTV Live Streaming:http://www.flc.losrios.edu/student-services/itv/livestream4) Stay engaged and participate in the class, but be on mutethroughout unless speaking.5) Send the instructor a 1 page set of typed email notes from thatclass session within 12 hours of class, indicatingcomprehension of what was discussed. Failure to do so willresult in attendance/participation score reduction.Students who wish to access iTV media archives for this coursemay do so at the website below, using the username and passwordsnoted. Usernames and passwords may not be shared outside of thisclassroom and may not be verbalized during iTV sessions.Students viewing media archives will not receive credittowards their attendance/participation scores in the class.Streaming Media Archive Website: http://media.flc.losrios.edu/iTV Media Archives (password protected)Username: flcitvPassword: iTVsp2013Students needing iTV technical support may use the followingcommunication options:3

Ghamami Education Syllabus 2013Phone: 916-608-6516Email: flc-itv@flc.losrios.eduAssignments:If you miss a class on the day that you are scheduled to submithomework, reading log or participate in an exercise (absent acompelling and fully documented reason presented prior to theclass), you forfeit your opportunity to complete that assignment.With instructor approval in advance of the absence (leave amessage on my voicemail or send me an e-mail if an emergencyarises shortly before class), arrangements for late assignmentsubmissions may be accepted with a late penalty.No faxes, e-copies or other forms of transmittal will be acceptablefor submission of assignments (unless directed by the instructor).Absenteeism:Professionalism:Not to miss more than one class. Instructor reserves the right todrop or lower the grade of students who do not attend class.Keep the noise level down, all cellular phones turned off (includesno texting). Laptops are allowed, but are to be used exclusively forpurposes directly related to this class; accordingly, instructorreserves the right to request a copy of your class notes, to be sentimmediately following class.Respect the environment where others are eager to learn. This alsoincludes:a) If you are going to be late, notify me in advance.b) If your commute is longer, leave earlier.c) If your do not know, ask questions.d) Your work is in your preparation!Students should behave and communicate as if they are in aprofessional business environment. This means using professionaland respectful communication at all times. Additionally, IM lingoand text message shorthand for instance are not to be used in anyaspect of this course. This also includes professionalism during inclassdiscussions, in assignments that are turned in, inpresentations to the class, and in communications with theinstructor. All communications with the instructor should includea salutation and should be written as a business communication inthe workplace would be.Instructor4

Ghamami Education Syllabus 2013Judgment:The instructor reserves the right to make case by case judgmentcalls in any aspect of this syllabus where the instructor deemsindividual circumstances compelling.Course Rigor & Writing RequirementsParticipation and utilization of proper grammar in communication are fundamental toyour success in this class, please take the time to schedule your time appropriately, and toparticipate when applicable and deliver your best work in completing tasks andassignments. All work that is turned in during the course of the semester should be spellchecked and reviewed for accuracy and should also be your work unless it is a groupproject.Credit & Degree ApplicabilityWork completed in this course may count toward a Certificate of Recognition inPurchasing at Folsom Lake College. This workforce training certificate may qualify aselective credit for students transferring into the California State University system but isprimarily focused on providing skills for students seeking employment within the region.Course Sequence and SchedulesWeek of Activity Applicable DeckJan 21 st Class introduction, syllabus review, & expectations None(Week 1)Jan 28 th What is Purchasing, how purchasing works, keyCh. I(Week 2) purchasing partners, goal of purchasing function,Feb 4 th(Week 3)Necessary skill setsFeb 11 th(Week 4)Reading Assignment (Analysis of requiredpurchasing skills):http://www.ifpsm.org/sites/default/files/1-purchasing-skills.pdfPurchasing Policies & Code of Conduct/EthicsHomework: Based on teachings in chapter III, writea 1 page paper making a position on the relativestrength of the following company’s CorporatePurchasing Code of Ethics.http://www.hopkinsmedicine.org/purchasing/policies/ethics.htmlCh. II &AdditionalReadingAssignmentCh. III &AdditionalReadingAssignmentDue in D2L Dropbox by midnight on 2/15/13.Feb 18 th Purchasing Department Structure: Decentralized, Ch. IV &5

Ghamami Education Syllabus 2013(Week 5)Feb 25 th(Week 6)Mar 4 th(Week 7)Mar 11 th(Week 8)Mar 18 th(Week 9)Centralized, and Center-Led Procurement Models;Develop group project teams and review specialproject expectationsReading Assignment (Center Led PurchasingAnalysis):http://www.scribd.com/doc/53500362/BWP-AR-Center-Led-Procurement-1Exam #1 – Thursday 2/21 @ 6PM – Monday2/25 @ 6PM (Covers all materials from weeks 1 -5)Purchasing Controls & Risk modelsReading Assignment:http://www.fogcityjournal.com/wordpress/3439/corporation-pleads-guilty-in-procurement-scam-todefraud-city/Homework: Write a 1 page paper summarizing thetypes of risks that were manifesting in the exampleabove and propose a set of controls that would bestmitigate these risks. Also note what types ofcontrols these are (automated, preventative, manual,detective).Due in D2L Dropbox by midnight on 3/1/13.Purchasing metrics and success criteriaReading Assignment (Example of PurchasingScorecard):http://www.co.rockland.ny.us/departments/purch/purch20/include/docs/BalancedScorecard.pdfNOTE: This class session MAY be rescheduled toanother date/time.Expenditure planning, forecasts, and risks;Commodity Purchasing Expenditure Plans (CPEPs)and sourcing strategiesReading Assignment (Commodity SourcingStrategies):http://www.ncmahq.org/files/articles/jcm05_pp7-AdditionalReadingAssignmentCh. V &AdditionalReadingAssignmentCh. VI &AdditionalReadingAssignmentCh. VIISee ReadingAssignment6

Ghamami Education Syllabus 2013Mar 25 th(Week 10)April 1 st(Week 11)April 8 th(Week 12)April 15 th(Week 13)April 22 nd(Week 14)20.pdfSpring Recess: March 25 th - March31 stSocially Responsible Purchasing: Community,Diversity, Environment, Ethics, FinancialResponsibility, Human Rights, & SafetyReading Assignment (Institute for SupplyManagement (ISM) Principles of Sustainabilityand Social Responsibility):http://www.ism.ws/files/SR/PSSRwGuideBook.pdfExam #2 – April 4 th @ 6PM – April 8 th @ 6PM(Covers all materials from weeks 6 - 11)Marketing Purchasing Value AddReading Assignment (Purchasing Case Studies -ex’s of purchasing value add):http://www.finance.wa.gov.au/cms/uploadedFiles/_Procurement/News/case_study_book.pdf?n=4582NOTE: This class session MAY be rescheduled toanother date/time.Managing Internal Customer Base & CustomerSatisfaction MeasurementReading Assignment (example of purchasingcustomer survey analysis):http://www.bu.edu/sourcing/files/2013/01/Executive-Summary.pdfERP/ePurchasing/Reverse Auctions/ProcurementCardsReading Assignment #1 (Analysis - eProcurementTrials and Triumphs – read ch. 1 only):http://www.enporion.com/media/whitepapers/eprocurement_trials_and_triumphs.pdfReading Assignment #2 (Reverse AuctionsBenefits & Challenges):http://www.csupom.org/domains/csuom/publications/2008/08-17.pdfReading Assignment #3 (Operating aN/ASee ReadingAssignmentSee ReadingAssignmentSee ReadingAssignmentSee ReadingAssignments7

Ghamami Education Syllabus 2013Procurement Card Program)http://logistics.about.com/od/tacticalsupplychain/a/PCards.htmApril 29 th(Week 15)May 6 th(Week 16)May 13 th(Week 17)May 20 th(Week 18)Reading Assignment #4 (What is an ERP?):http://www.nmatec.com/workwise/whatSpecial Topic: How to Make Business PresentationsWork on Special Project – In Class ExerciseSpecial Project PresentationsFinal exam online (Covers all materials fromweeks 12 – 15) AND SLO Online Survey (BonusPoints – 100% Response Rate Requested)Friday May 17 th @ 6PM - Tuesday May 21 st @9:50PMN/AN/AN/AKey College DatesLast Day to Drop ClassLast Day toLast Day to DropLast Day toto Qualify for a RefundDrop ClassClass WithoutPetition forfor Enrollment andwith a "W"Notation on RecordPass/No PassTuition FeeGradeFeb 1 st Feb 3 rd Apr 21 st Feb 22 ndGrading Procedures & ExpectationsYou are graded in the following manner in this course:Attendance & Participation: 10%Exam #1: 20%Exam #2: 20%Exam #3: 20%Homework (2 at 5% each): 10%Final Project: 20%Total 100%Bonus SLO Survey Completion: 5%A grade will be assigned by the instructor to students based on the level of their activeparticipation and attendance. Active participation is defined as participation that has8

Ghamami Education Syllabus 2013depth of thought and analysis, is frequent and provokes thought and discourse. Whilethis is an expectation for students in this course, active participation cannot make up formissed classes. Students missing class will have their attendance grade impacted. Allstudents must have a clear and representative picture of themselves in their D2L accountto best enable the instructor to assign participation grades. Failure to do so may result ina lesser grade in this category.All exams will be multiple-choice and will be administered through D2L. The timeallocation once you actually start the quiz is generally 90 – 120 seconds per question.These time allocations may be changed by the instructor as the semester progresses. It isyour responsibility to plan for these exams, take them, and to finish them on time.Students experiencing D2L problems or requiring D2L assistance should contact theDO Help Desk (not the instructor for this course) at 916-568-3012 during normalbusiness hours. A number of self-help documents and tutorials can also be foundhere: http://d2lresources.losrios.edu/A group project and presentation is required in this course, as noted above. Students willbe organized into groups and will make a team presentation. The subject of thepresentation will be an analysis of a yet unexploited opportunity for a mid to large sizedcompany or firm to improve their organizational purchasing structure, strategy, orprocess. The specific example being analyzed should be that of a real firm, and therecommended actions should be the ideas of the individuals in the student group projectand not something that the firm is already undertaking, analyzing, discussing, orimplementing. The impact of pursuing this purchasing organization transformationopportunity for the firm should be meaningful to that firm in terms of either optimizingthe level of business risk in the organization, improving purchasing efficiency, increasingpurchasing productivity, improving effectiveness and results of purchasing expenditurestrategy plans, improving policies and procedures to improve organizational results,improving success metrics to improve organizational results, or any other major initiativethat directly aligns with the concepts taught in this course AND presents a positive andmeasurable business impact to the organization. All groups are required to seekinstructor approval of their proposed focus area(s) for their group project presentation.The group project presentation should be about 30 minutes in length including questionsand answers, and must be done in Microsoft PowerPoint. The instructor should receive acopy of the presentation in email by not less than four hours before class starts on the dayof the presentation. The instructor should also receive a hard copy of the presentation atthe beginning of said class.The group project presentation should cover the following flow:I. Background: what firm is being analyzed, what product or service theydeliver, and how this firm was identified for the group project presentation9

Ghamami Education Syllabus 2013II.III.IV.Business opportunity or problem: what purchasing organization managementfocus area has been identified for this analysis, why it was identified, and whyfinding resolution to this problem will be meaningful to the organizationPurchasing Organization Opportunity: Specific details regarding purchasingorganization opportunity findings, what problems are resolved by pursuingthem, what objectives will be achieved by pursuing them, and how the resultwill have a meaningful and positive impact on overall purchasing operations.Implementation Success: Requirements for implementation, barriers toimplementation and how they will be addressed, how the implementation willbe systemic, and key success metricsAll students in each group project team will receive the same final grade from theinstructor for the group project presentation, with one exception as noted below. Shouldone or more team members not provide equal or sufficient contribution by project end,those students may receive a lower project grade, at the instructor’s sole discretion. Ifthere are one or more students in the team that are not participating or are not engaging ina productive fashion, it is up to the team to first resolve these issues before bringing themto the instructor for intervention, as problem resolution skills are an important workplaceskill that need to be developed and refined, and this is also an opportunity to utilizenegotiation skills in a team setting. The instructor should only be involved when theproblems are beyond the team’s ability to resolve.Additional group project expectations and detail will be discussed in week 5 of class, andstudents should seek specific clarifications at that time. Instructor guidance in that sessionaugments the guidance provided in this syllabus and becomes a part of the total set ofexpectations for this project, for which students will be held accountable in total. Thegroup project and presentation will be graded on clarity, depth of thought and research,creativity and innovation of solution, viability and impact of total cost opportunities,presentation skills, and the overall ability for the presenters to influence the instructorrelative to this total cost opportunity.There will also be an online survey that is distributed to students that measures theStudent Learning Objectives (SLOs) for this course and the extent to which they wereachieved. 5% extra credit will be given to students who fill this out in its entirety andsubmit during the timeframes outlined in the course sequence and schedule above.Final course grade will be determined using a curve grading method.Required TextsPurchasing Advantage – Running a World Class Purchasing OrganizationGhamami, 201110

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Ghamami Education Syllabus 2013Testing Rules & Independent WorkIt is a violation of college policy to plagiarize, to recycle work, or to cheat or attempt tocheat on exams or in group work. You must not:Take others’ thoughts or words without appropriate acknowledgment;Submit work that has been written or revised in part or in whole by another person;Submit work that you have submitted for another class, orCheat or attempt to cheat on a quiz or exam."It is essential... that every student understand the standards of academic honestyand how to avoid dishonesty by proper acknowledgment of intellectualindebtedness". Drawing on the ideas of others as you develop your own is anessential and exciting component of intellectual work. Whenever you use otherwriters’ ideas, however, you must acknowledge your sources. Doing so allows youto distinguish between your ideas and those of others; it directs your readers torelevant sources; and it allows you to give credit where credit is due.Penalties for Academic Dishonesty:Any assignment which shows significant evidence of plagiarism will receive nocredit.Work which has been copied from another student will result in both studentsreceiving no credit for that assignment.Repeated instances of academic dishonesty will result in a failing grade for the classand will be reported to the college for appropriate disciplinary action.Instructor’s NotesI look forward to your participation in this class and feel free to contact me with anyquestions you may have. Thank you for choosing this course.12