Chapter 1: Setting the Context 17<strong>of</strong> the business. Often, the stakeholders involvedearly on in a st<strong>and</strong>ards development process havea continuing role in the implementation <strong>of</strong> thesystem over time.Stakeholders have legitimate <strong>and</strong> important rolesto play in st<strong>and</strong>ards development, interpretations<strong>of</strong> the st<strong>and</strong>ard, <strong>and</strong> governance <strong>of</strong> these processes;<strong>and</strong> on the certification side, stakeholdersshould have input into certification assessments<strong>and</strong> comment on <strong>and</strong> react to certification decisions,where they are an interested party. However,when it comes to business decisions around pricingpolicies, how <strong>and</strong> where to exp<strong>and</strong> the system,the relative emphasis on different strategies, <strong>and</strong>so forth, the multi-stakeholder model has createdchallenges for some st<strong>and</strong>ards systems interms <strong>of</strong> responsive <strong>and</strong> timely decision making(personal communication, FSC).Financing ChallengesFinancing is probably the most significant internalchallenge to the viability <strong>of</strong> st<strong>and</strong>ards systems <strong>and</strong>their ability to bring about sustainability impacts(personal communication, ISEAL members). <strong>The</strong>legitimacy <strong>of</strong> the private governance role played byst<strong>and</strong>ards systems comes into question if they donot have successful business models underpinningtheir operations. Investors—whether donorsor companies seeking certified products—mustask themselves whether their investment in ast<strong>and</strong>ards system is secure.In 2010, the ISEAL Alliance conducted a firstphasestudy <strong>of</strong> the business models <strong>of</strong> st<strong>and</strong>ardssystems, in an effort to provide the underst<strong>and</strong>ingneeded to improve these models. <strong>The</strong> studyincluded interviews with st<strong>and</strong>ards system leaders<strong>and</strong> their key stakeholders. Among the challengesidentified in the study was the need to prioritizecustomer segments <strong>and</strong> to clearly define the“value proposition” <strong>of</strong> the st<strong>and</strong>ards system ormarket label. 23 According to dem<strong>and</strong>-side actors,23 In this context, the value proposition is the commonunderst<strong>and</strong>ing <strong>of</strong> why a company might want to take partin a certification system or why a foundation might wantto support that system—i.e., the value that would begained from doing so.such as retailers <strong>and</strong> consumers, major factorsthat would create value include:▪ credibility, i.e., reduction in reputationalrisk (in the value <strong>of</strong> the label or the name<strong>of</strong> the organization); 24▪ a sufficient <strong>and</strong> reliable supply fromcompeting sources;▪ clear messages with regard to thesustainability mission;▪ cost-effectiveness; <strong>and</strong>▪ good marketing opportunities towardend consumers (ISEAL Alliance, 2010c).St<strong>and</strong>ards systems must learn how to set theirpricing structures to reflect these value propositions,if they are to ensure the uptake <strong>of</strong> the system<strong>and</strong> its financial viability over time. A recurringchallenge is how to adjust pricing at differentstages in a system’s development to better reflectthe market growth <strong>of</strong> the system <strong>and</strong> cover theoperating costs. As a st<strong>and</strong>ards system grows <strong>and</strong>the security <strong>of</strong> investing in the system increases,so does the value proposition <strong>and</strong>, therefore, thefees that can be charged. However, adjusting feelevels is complex <strong>and</strong> has negative repercussionsfor existing clients. More research is needed onhow <strong>and</strong> when to increase fee levels along withincreases in the value propositions.With this information as context, the next chapteridentifies <strong>and</strong> discusses the major types <strong>of</strong> actorsinvolved in st<strong>and</strong>ards <strong>and</strong> certification systems.24 It is important to note that perceived credibility mayrelate to financing. That is, a system funded solely by theprivate sector may be perceived as less credible (or morebeholden to corporate interests) than one funded by amix <strong>of</strong> corporate, nonpr<strong>of</strong>it <strong>and</strong>/or foundation sources.Multi-stakeholder governance may help to amelioratethese concerns.<strong>Toward</strong> Sustainability: <strong>The</strong> Roles <strong>and</strong> Limitations <strong>of</strong> Certification
Chapter2Why <strong>and</strong> How Actors Engagein St<strong>and</strong>ards <strong>and</strong> CertificationIt is sometimes assumed that st<strong>and</strong>ards <strong>and</strong> certification systems are increasinglypopular largely because companies have discovered that certified goods can comm<strong>and</strong>a price premium in the marketplace. However, consumers’ willingness to pay pricepremiums is in fact only one reason among many why businesses might choose toengage in certification—<strong>and</strong> it may be a weak or even nonexistent factor in some cases.As noted in Appendix E for instance, only about 10percent <strong>of</strong> fish certified by the Marine StewardshipCouncil are labeled as such—which means thatconsumers <strong>of</strong>ten do not know that they are buyingcertified fish, <strong>and</strong> thus that some factor other thanconsumer willingness to pay must be driving businesses’participation in that certification system.During the Assessment process, SteeringCommittee members explored the drivers thatmotivate certain types <strong>of</strong> organizations to engagein st<strong>and</strong>ards <strong>and</strong> certification systems—specifically,drivers for large br<strong>and</strong>s <strong>and</strong> retailers, aswell as for civil society (nongovernmental organizations(NGOs) <strong>and</strong> foundations, primarily),<strong>and</strong> governments. 1 Committee members alsodiscussed the diverse roles these actors may playin such systems. Exploring the roles <strong>and</strong> drivers<strong>of</strong> these types <strong>of</strong> actors was useful in helping togain a better underst<strong>and</strong>ing <strong>of</strong> the impacts thatst<strong>and</strong>ards <strong>and</strong> certification systems have had <strong>and</strong>could have in the future, <strong>and</strong> in setting the stagefor the development <strong>of</strong> recommendations.In this chapter, the first section discusses theroles <strong>and</strong> motivations <strong>of</strong> nonpr<strong>of</strong>it organizationsthat have advocated for <strong>and</strong> been involved inst<strong>and</strong>ards <strong>and</strong> certification systems, as well asthe private foundations that have funded suchsystems. <strong>The</strong> second section focuses on key waysin which governments have played an importantrole in certification. And the third section looks atthe roles <strong>and</strong> drivers for large br<strong>and</strong>s <strong>and</strong> retailersto engage in certification systems—i.e., thosecompanies that are using st<strong>and</strong>ards <strong>and</strong> certificationsystems as a way to promote environmentally<strong>and</strong> socially responsible behaviors within theirsupply chains.In identifying drivers in this chapter, the SteeringCommittee does not mean to imply a direct causalconnection between a driver <strong>and</strong> the resultingbehavior <strong>of</strong> firms <strong>and</strong> other stakeholders. <strong>The</strong>literature supporting the Committee’s conclusionsmostly describes historical associations,correlations, <strong>and</strong> anecdotal cases.1 Several important types <strong>of</strong> actors were not addressed inany detail, due primarily to the need to have a manageablescope for the Assessment. Those not analyzed in depthinclude small producers, indigenous groups, traders, ratingsagencies, <strong>and</strong> national organizations for st<strong>and</strong>ardization,among others.<strong>Toward</strong> Sustainability: <strong>The</strong> Roles <strong>and</strong> Limitations <strong>of</strong> Certification 18