LEGAL SERVICES COMMISSIONER ANNUAL REPORT 2012

Figure 33 Areas of law featured in new complaintsThe following table shows the areas of law that featured in new complaints. As with previous years, the areas of law thataffect individuals in their private capacity continued to attract the highest number of complaints: namely, family law andprobate and estate. Conveyancing also remains a high volume area.Area of Law 2009-10 2010-11 2011-12Family/Defacto 512 (23%) 443 (22%) 497 (25%)Probate & Estate 214 (10%) 201 (10%) 214 (11%)Conveyancing 197 (9%) 240 (12%) 174 (9%)Commercial 217 (10%) 171 (9%) 167 (8%)Criminal 115 (5%) 138 (7%) 118 (6%)Debt Collection 85 (4%) 74 (4%) 70 (4%)Personal Injury 76 (4%) 63 (3%) 67 (3%)Workers Compensation 87 (4%) 69 (3%) 64 (3%)Wills 59 (3%) 57 (3%) 64 (3%)Industrial Relations 39 (2%) 47 (2%) 56 (3%)Building 50 (2%) 48 (2%) 49 (2%)Motor Vehicle Repairs/Claims 18 (1%) 35 (2%) 35 (2%)Leasing 45 (2%) 46 (2%) 32 (2%)Crimes Compensation 22 (1%) 10 (1%) 29 (1%)Mortgages 36 (2%) 33 (2%) 27 (1%)Company 22 (1%) 34 (2%) 22 (1%)Planning 12 (1%) 12 (1%) 19 (1%)Immigration 17 (1%) 10 (1%) 14 (1%)Breach of Legal Profession Act/Regulations 26 (1%) 27 (1%) 10 (1%)Equal Opportunity 11 (1%) 9 (1%) 10 (1%)Body Corporate/Strata Title 0 (0%) 0 (0%) 9 (1%)Defamation 5 (1%) 20 (1%) 9 (1%)Insolvency 6 (1%) 13 (1%) 9 (1%)Taxation 9 (1%) 4 (1%) 8 (1%)Guardianship / Administration 33 (2%) 21 (1%) 7 (1%)Civil Liberties 11 (1%) 4 (1%) 6 (1%)Freedom of Information 0 (1%) 0 (0%) 6 (1%)Intellectual Property 7 (1%) 7 (1%) 6 (1%)Personal Injury – Motor Vehicle Accident 14 (1%) 9 (1%) 6 (1%)Environmental 0 (0%) 1 (1%) 2 (1%)Trade Practices 5 (1%) 2 (1%) 2 (1%)Banking 7 (1%) 6 (1%) 1 (1%)Other / Unsure 254 (12%) 130 (7%) 173 (9%)Total 2,211 1,984 1,98284 Legal Services COMMISSIONER Annual Report 2012