ReferencesOrganizational ProductivityP.1BackP.2BackJenkins, P. L., Phillips, T. J., Mulberg, E.J., & Hui, S.P. (1992a).Activity patterns of Cali<strong>for</strong>nians: Use of and proximity to indoorpollutant sources. Atmospheric Environment, 26A(12), 2141-2148.International Facility Management Association (IFMA). (2002).Project management benchmarks (Research Report #23). Houston:International Facility Management Association. Website:http://www.ifma.orgBailey, D. E. & Kurland, N. B. (2002). A review of telework research:Findings, new directions, and lessons <strong>for</strong> the study of modern work.Journal of Organizational Behaviour, 23, 511-532.Brill, M., Weidemann, S., & the BOSTI Associates. (2001). Disprovingwidespread myths about workplace <strong>design</strong>. Jasper, IN: KimballInternational.International Facility Management Association (IFMA). (2002).Project management benchmarks (Research Report #23). Houston:International Facility Management Association. Website:http://www.ifma.orgVan der Spiegel, J. (1995). New in<strong>for</strong>mation technologies and changesin work. In A. Howard (Ed.). The changing nature of work (pp.97-111). San Francisco, CA: Jossey Bass.76P.3BackP.4Brill, M., Weidemann, S., & the BOSTI Associates. (2001) Disprovingwidespread myths about workplace <strong>design</strong>. Jasper, IN: KimballInternational.Abbasi, S. M., & Hollman, K. W. (2000). Turnover: The real bottomline. Public Personnel Management, 29(3), 333-342.Carlopio, J. R. (1996). Construct validity of a physical workenvironment satisfaction questionnaire. Journal of OccupationalHealth Psychology, 1(3), 330-344.Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit–level relationship between employee satisfaction, employeeengagement, and business outcomes: A meta-analysis. Journal ofApplied Psychology, 8(2), 268-279.Koys, D. J. (2001). The effects of employee satisfaction, <strong>organizational</strong>
Backcitizenship behavior, and turnover on <strong>organizational</strong> effectiveness:A unit-level, longitudinal study. Personnel Psychology, 54(1), 101-114.Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impactof job satisfaction on turnover intent: A test of a structuralmeasurement model using a national sample of workers. SocialScience Journal, 38(2), 233-250.Podsakoff, P. M., Mackenzie, S .B., Paine, J. B., & Bacharach, D. G.(2000). Organizational citiczenship behaviours: A critical reviewof the theoretical and empirical literature and suggestions <strong>for</strong> futureresearch. Journal of Management, 26, 513-563.Sturges, J., & Guest, D. (2001). Don’t leave me this way! A qualitativestudy of influences on the organisational commitment and turnoverintentions of graduates early in their career. British Journal ofGuidance and Counselling, 29(4), 447-462.P.5BackBrouwer, W. B. F., van Exel, N. J. A., Koopmanschap, M. A., & Rutten,F. F. H. (2002). Productivity costs be<strong>for</strong>e and after absence fromwork: As important as common? Health Policy, 61, 173-187.Bolin, A. & Linette, H. (2001). Predictors of employee deviance: Therelationship between bad attitudes and bad behaviour. Journal ofBusiness and Psychology, 15(3), 405-418.Cotton, P., & Hart, P. M. (2003). Occupational wellbeing andper<strong>for</strong>mance: A review of organisational health research. AustralianPsychologist, 38(2), 118-127.Hardy, G. E., Woods, D., & Wall, T. D. (2003). The impact ofpsychological distress on absence from work. Journal of AppliedPsychology, 88(2), 306-314.Statistics Canada. (2002). Work absence rates, 1991-2001. Ottawa,ON: Statistics Canada.P.6Bass, B. M. & Avolio, B. J. (1994). Improving <strong>organizational</strong>effectiveness through trans<strong>for</strong>mational leadership. Thousand Oaks,CA: Sage Publications.de Jonge, J. Dormann, C., Janssen, P. P. M., Dollard, M. F., Kandeweerd,J. A., & Nijhuis, F. J. N. (2001). Testing reciprocal relationshipsbetween job characteristics and psychological well-being: A crosslaggedstructural equation model. Journal of Occupational andOrganizational Psychology, 74, 29-46.Pousette, A. & Jan Johanssen, H. (2002). Job characteristics aspredictors of ill-health and sickness absenteeism in different77
- Page 2 and 3:
Workstation DesignforOrganizational
- Page 4:
AcknowledgementsWe would like to th
- Page 11 and 12:
Organizational Productivityand Offi
- Page 13 and 14:
Quantifying Productivity: Overall,
- Page 15:
Workers’ health and well-being ca
- Page 19 and 20:
Acoustics in the OfficeThe Office A
- Page 21 and 22:
Organizational Productivitythrough
- Page 23 and 24:
Typing Speed (words/min)Research:No
- Page 27 and 28:
The layout of luminaires in relatio
- Page 29 and 30:
Office Climate: Ventilationand Temp
- Page 31 and 32: Creating the Indoor EnvironmentThe
- Page 33 and 34: Indoor and outdoor contaminants sou
- Page 35 and 36: Building maintenance officials esta
- Page 37 and 38: Cleaning: The office space should b
- Page 39 and 40: ACCEPTABLE OPERATIVE TEMPERATURESCo
- Page 41 and 42: An alternative air delivery method
- Page 43 and 44: Quality Lighting DesignDimensions o
- Page 45 and 46: determine the target lightingcondit
- Page 47 and 48: Organizations like the Illuminating
- Page 49 and 50: Self-Reported ProductivitySelf-repo
- Page 51 and 52: Electric LightingThe ideal lighting
- Page 53 and 54: Task Lighting: Task lighting provid
- Page 55 and 56: While daylight is desirable, direct
- Page 57 and 58: Research:The Benefit of ControlsPer
- Page 59 and 60: The WorkstationThe Function of the
- Page 61 and 62: Novel forms of working, suchas team
- Page 63 and 64: Workstation BoundariesComplaints ab
- Page 65 and 66: These two workstations are very exp
- Page 67 and 68: These workstations have been set at
- Page 69 and 70: Personal ControlProviding control o
- Page 71 and 72: their input. Several consultation t
- Page 73 and 74: Flexible Working Hours: Flexible wo
- Page 75 and 76: COPE-ODE SoftwareNo matter the type
- Page 77 and 78: Complete Summary ofRecommendationsT
- Page 79 and 80: Furnishings and Equipment:-Based on
- Page 81: Personal Controls:-Personal control
- Page 85 and 86: AcousticsA.1BackA.2BackA.3BackA.4Ba
- Page 87 and 88: BackON: National Research Council C
- Page 89 and 90: BackI.5Backrelationship between mic
- Page 91 and 92: BackResearch in Construction. Avail
- Page 93 and 94: BackI.16BackCouncil Canada, Institu
- Page 95 and 96: LightingL.1BackL.2BackL.3BackIllumi
- Page 97 and 98: BackEklund, N. H., Boyce, P. R., &
- Page 99 and 100: BackSlater, A. I., & Boyce, P. R. (
- Page 101 and 102: BackL.18BackReinhart, C. F. (2002).
- Page 103 and 104: Workstation DesignW.1BackVeitch, J.
- Page 105 and 106: satisfaction (Research Report, IRC-
- Page 107 and 108: W.16BackW.17BackW.18BackW.19BackW.2
- Page 109 and 110: W.24BackInternational Facility Mana
- Page 111: End