PGDB-Brochure.pdf - IFBI.com

ENGLISH LANGUAGE SKILLSEnglish language skills is one of the important skills a professional has to possess for creating an identityfor oneself in today’s work environment. The skills include ability to read, listen, comprehend, analyse andarticulate thoughts in a clear and concise manner, understandable by the target audience. This course aimsat inculcating and honing all the above skills in the learner through intensive written, audio and video basedpractical exercises. At the end of this course the student will be able to demonstrate these skills in an effectivemanner.TERM -2 – COURSESFINANCIAL PRODUCTS & SERVICESREGULATORY ENVIRONMENTEFFECTIVE BUSINESS COMMUNICATIONCUSTOMER SERVICESELLING SKILLS AND TECHNIQUESPROGRAMME TITLE ON COMPLETION OF TERM 1 & 2: DIPLOMA IN BANKINGCOURSE DESCRIPTION: Term -2FINANCIAL PRODUCTS & SERVICESThis course gives the learner an in-depth knowledge of the products offered by banks, mutual funds ,insurancecompanies, and also introduces the learner to topics on DEMAT, Capital market, Commodity market,derivatives etc. The course also equips the learner with the ability to benchmark one product against anotherso that they are in a position to compare, plan and advise their customers effectively. This course also willprovide the learner with adequate knowledge to appear for the NISM V-A Mutual Funds Distributors certificationexam.REGULATORY ENVIRONMENTThrough this course, the learner understands the need for strict regulation in the financial industry and alsounderstands the role and functions of the various regulators like RBI, IRDA, SEBI, Ombudsman, etc. The learnerwill also be taken through the implications of various tax provisions and the regulatory rules laid downby the regulators. The learner will be provided with the necessary knowledge required to comply with thevarious regulatory provisions and will also be able to appreciate the consequences of not complying with theregulatory requirements. .EFFECTIVE BUSINESS COMMUNICATIONPossessing Effective Communication skills is one of the key ingredients for success in today’s professionallife. The objective of this course is to highlight what effective communication means, important aspectsof business writing and the need for good conversation skills. The course covers components of communication,how to communicate in an assertive manner, barriers to communication, nuances of businesscommunication and how to be a good conversationalist. This is a highly interactive course which enablesstudents to shed their inhibitions. This is facilitated through a number of exercises, role-plays, activitiesand assignments, thus enabling students to become confident communicators.8