PGDB-Brochure.pdf - IFBI.com

IntroducingPost Graduate Diploma in BankingNewThe Most Comprehensive, Industry Endorsed Banking ProgramOver 12,000 Placements ● Trained Over 40,000 Industry ProfessionalsIndia’s Largest BFSI Training Organisation

About Banking, Financial Services andInsurance IndustryThe India growth story is an absorbing and inspiring one. Thanks to an effective fiscal and monetarystimulus, we were able to contain the effect of the global crisis on our economy. After growing at 9percent for four years before the 2008-09 crisis, our economy averaged has bounced back with an 8%plus growth rate which is expected to continue in 2011-12 and beyond. This growth is backed by enhancedsavings which is upwards of 30%, strong domestic demand and a large young populationThe pace of development for the Indian banking industry has been tremendous over the past decade and thefuture growth in India’s banking sector will remain high, bolstered by sound economic growth prospects. TheBanking Industry is expected to grow at a healthy rate of over 20% for the next 2 to 3 years.While Retail Banking will be the key growth area for Banks, other areas like Corporate Credit, SME Banking,cross selling of other financial products and services like Insurance, Mutual Funds, fee-based sourcesof income and technological upgradation will also be key growth drivers. The stress will be on expansion ofbranches. The banking industry is expected to go through a consolidation phase besides adopting other inorganicmeans of growth which includes mergers and takeovers. With only 30-35% of the population financiallyincluded, and the Indian banking industry is unsaturated. With a CAGR of well above 20%, the market definitelyhas scope to accommodate new players.All this is good news for the youth who are looking for careers, as Banks will require huge number of peoplewith pre-trained skills not only in banking domain but more importantly in customer service skills, sellingskills, hands-on skills on banking application software and an infectious positive attitude. In short… a modernbanking professional for the modern banking sector is the need of the hour.India’s financial services sector will enjoy generally strong growth during coming years, driven by rising personalincomes, high savings rates, corporate restructuring, financial sector liberalization and the growth of amore consumer-oriented, credit-oriented culture. This should lead to increasing demand for financial products,including consumer loans (especially for cars and homes)...2

About Institute of Finance, Banking &Insurance- IFBIRecognising the growing need for educating and training new-age Banking and Finance professionals,NIIT, Asia’s No.1 in IT Education and Training and ICICI Bank, the No.1 Private Sector Bank in India cametogether in 2006 to set up Institute of Finance Banking and Insurance (IFBI). IFBI’s focus is to build apool of modern Banking, Financial Services and Insurance professionals in India, who can sustain the growingmomentum of the sector and help it achieve new levels of profitability and customer responsiveness.IFBI to its credit has trained and placed over 12,000 industry-ready professionals in the BFSI sector throughits career programs and has trained over 39,000 existing BFSI professionals since October 2006. Expertfaculty at IFBI educations centres across the country, have designed comprehensive portfolio of Careeroriented programs and other training programs for individuals and corporates. These programs not onlyimpart soft and hard skills needed by the new-age banking, financial services and insurance sectors butalso “re-skill” existing professionals through learning process.IFBI’s Program Architecture and MethodologyAll Program offerings of IFBI blend core domain knowledge and usable skill requirements with technologyfamiliarity, customer handling, sales and marketing skills, effective communication and infectious positiveattitude. Thus IFBI’s offerings are designed in the context of modern-day Banking, Financial services and Insurancesector. Domain knowledge, hands-on application-orientation, technology-familiarity and customerserviceare the defining characteristics of IFBI programs.IFBI’s program design for specific courses typically includes specially designed instructional material, casestudies, role plays, activities, assessment milestones, project work and e-learning.IFBI’s unique training methodology focuses on building skills in the learner. This Skill-centricity is achievedthrough Action Classrooms, Multi-modal learning and Industry Immersion where the teacher is more a Trainer-Facilitatorbringing out latent talent and fostering skill development.3

IFBI Career ProgramsThe BFSI (Banking, Financial Services and Insurance) sector has emerged as the hottest sector in India`sgrowing economy. In view of the explosive growth in all the three verticals - Banking, Financial Servicesand Insurance, the need for the qualified and trained manpower at various levels is only multiplying.Organizations today require professionals equipped with multi -domain skills in banking and financial servicestogether with business development skills, , customer-orientation & relationship and hands-on applicationskills on technology platforms.The objective of the IFBI career programs is to build a pool of banking professionals in India, who can sustainthe growing momentum of the sector. To that end, IFBI’s academic team have designed a comprehensiveportfolio of training programs and developed relevant course content that offers domain knowledge,application orientation and preferred industry skills, as needed by new-age banking & financial servicesprofessionals.IFBI’s Flagship Post Graduate Diploma in Banking (PGDB) program is designed to build a pool of modernbanking professional, for a modern banking sector, who can sustain the growth momentum & expansion ofthe banking sector.The focus of PGDB program is to craft proficient entry-level banking professionals who are trained on bankingdomain, have knowledge of application software - Finacle and have high customer orientation skills. Thus,creating first-day-first-hour industry-ready banking Professional for the banking sector. The program is offeredwith 100% placement assistance with partner organizations which ensures a successful career start in BankingIndustry.The Banking Program aims at creating industry ready versatile professionals, who can adept to workingenvironment in the Banking Industry. Other leading Program Diploma in Banking equips a person with thenecessary knowledge, skills and attitude for business development roles in Banks, thus making the person asought after professional by the leading organisations in the Banking Industry.The approach of the all career programs at IFBI is such that it develops dynamic professionals who havecapabilities of handling multi-functional or cross functional responsibilities. In short, a modern Banking andFinancial Services professional for a modern BFSI sector!IFBI career programs are apt for college students pursuing third year of graduation. It enables students to gainthe distinct qualification while studying in a college. As per the design, students can complete substantial partof the program alongside their college education, under IFBI’s dual qualification offer.4

The IFBI Advantage• Set up by NIIT, Asia’s No.1 in IT Education and Training and ICICI Bank, the No.1 Private Sector Bank inIndia• Rated as the “Best training School” in the Banking & Financial services Domain ( Source: The Week-Nielsen Survey, May ’09)• Over 12000 students placed and over 39,000 industry professionals trained• Fast -track Career programs in Banking, Financial Services and Insurance• Domain, Technology and application competency development embedded in all programs• Experienced Industry practitioners as faculty• Unique training methodology – case studies, e-learning, simulators, role plays, activities, seminars,projects etc• On line assessments• World class courseware designed by Industry experts• 100% placement support, ,• Over 20 leading organisations recruit IFBI students5

Program Architecture For GraduatesBanking Series Curricullumprogram ArchitechturePOST GRADUATE DIPLOMA IN BANKING(PGDB)Term IIIDIPLOMA IN BANKINGTerm IICERTIFICATE IN BANKINGTerm ICompleted Graduation orPursuing final year of Graduation* Post Graduate & Diploma Titles are Awarded on Successful Completion of Graduation.6The PG Diploma / Diploma is awarded by NIIT IFBI and is not recognised by AICTE/UGC or other Government bodies

Program DescriptionTERM -1 – COURSESBFSI OVERVIEWFINANCIAL ACCOUNTING AND MATHEMATICSENGLISH LANGUAGE SKILLSPROFESSIONAL SKILLSPROGRAMME TITLE ON COMPLETION OF THIS TERM: CERTIFICATE PROGRAM IN BANKINGCOURSE DESCRIPTION: Term-1BFSI OVERVIEWIn this course, the student is familiarized with the BFSI industry (Banking, Financial Services and Insuranceindustry) in India in an interesting and informative way. The course covers an overview of the entire industryand the key players in each sector. All the key products and services offered by Banking, Financial Services andInsurance sector are covered in brief. The course further outlines the various roles that exist in the sector, andthe demands of the selection process for each role. Further this course delves deeper into Banking. It enablesthe student to understand the concept of money and banking, the role of banks, various verticals in thebanking industry, various products and services offered by them and the channels used to deliver the same.It also enables the learner to understand the functions of the RBI, impact of globalization on the bankingsector and the role of technology in the banking industry, among various other topics. The course coverage isengaging and appealing, peppered with activities and role plays.FINANCIAL ACOUNTING AND MATHEMATICSThis course equips the learner with the knowledge of financial mathematics and accounting concepts andskills that are relevant to banking professionals. The learner will be able to apply the mathematical functionslike simple and compound interest, calculation of EMI, NPV, IRR basic statistical functions etc in variousareas of banking. Further, the learner will gain knowledge areas of double entry book keeping, methods ofdepreciation, valuation of inventory, Profit & Loss accounts, Balance Sheet etc. The learner will also be ableto create basic financial statements.PROFESSIONAL SKILLSThe transition from campus to corporate can be an overwhelming experience. This course covers all thoseprofessional and behavioural skills which are important for a person making an entry into the professionalworld. The course coverage includes inputs like how to create a good first impression, professional groomingand etiquette, customer orientation, customer service on phone, business ethics and workplace etiquette. Thecourse also includes IFBI’s unique Career Builder Module that sensitizes the student on crucial behavioural traitsneeded for current day professional life like building confidence, unshackling mental barriers, demonstratingpositive attitude, taking ownership etc and gives a preview of expectations of the professional world. Thecourse is packed with self-assessment exercises and interactive sessions in our Action Classroom. The off-classexercises condition the learner for self-discipline and inculcate the habit of continuous learning.7

ENGLISH LANGUAGE SKILLSEnglish language skills is one of the important skills a professional has to possess for creating an identityfor oneself in today’s work environment. The skills include ability to read, listen, comprehend, analyse andarticulate thoughts in a clear and concise manner, understandable by the target audience. This course aimsat inculcating and honing all the above skills in the learner through intensive written, audio and video basedpractical exercises. At the end of this course the student will be able to demonstrate these skills in an effectivemanner.TERM -2 – COURSESFINANCIAL PRODUCTS & SERVICESREGULATORY ENVIRONMENTEFFECTIVE BUSINESS COMMUNICATIONCUSTOMER SERVICESELLING SKILLS AND TECHNIQUESPROGRAMME TITLE ON COMPLETION OF TERM 1 & 2: DIPLOMA IN BANKINGCOURSE DESCRIPTION: Term -2FINANCIAL PRODUCTS & SERVICESThis course gives the learner an in-depth knowledge of the products offered by banks, mutual funds ,insurancecompanies, and also introduces the learner to topics on DEMAT, Capital market, Commodity market,derivatives etc. The course also equips the learner with the ability to benchmark one product against anotherso that they are in a position to compare, plan and advise their customers effectively. This course also willprovide the learner with adequate knowledge to appear for the NISM V-A Mutual Funds Distributors certificationexam.REGULATORY ENVIRONMENTThrough this course, the learner understands the need for strict regulation in the financial industry and alsounderstands the role and functions of the various regulators like RBI, IRDA, SEBI, Ombudsman, etc. The learnerwill also be taken through the implications of various tax provisions and the regulatory rules laid downby the regulators. The learner will be provided with the necessary knowledge required to comply with thevarious regulatory provisions and will also be able to appreciate the consequences of not complying with theregulatory requirements. .EFFECTIVE BUSINESS COMMUNICATIONPossessing Effective Communication skills is one of the key ingredients for success in today’s professionallife. The objective of this course is to highlight what effective communication means, important aspectsof business writing and the need for good conversation skills. The course covers components of communication,how to communicate in an assertive manner, barriers to communication, nuances of businesscommunication and how to be a good conversationalist. This is a highly interactive course which enablesstudents to shed their inhibitions. This is facilitated through a number of exercises, role-plays, activitiesand assignments, thus enabling students to become confident communicators.8

CUSTOMER SERVICEThis course covers skills that form part of the core competencies that an employee is expected to have inorder to add value to the organisation. Since customer orientation is a key differentiator in the financialservices industry, the interactive sessions prepare participants for a customer driven mindset and practices.In this module, through activities and role plays, the participants learn how to interact with customers duringthe acquisition phase and how to service customers, retain customer and create customer delight. Themodule covers the art of saying “No” tactfully, assertiveness and handling irate customers. This module alsoreinforces skills like customer service recovery.SELLING SKILLS AND TECHNIQUESThis course gives the learner the skill needed to build businesses in banking operations like customer acquisition,building, nurturing and retaining relationships for mutual benefit by enhancing customer delight. In theprocess, it acquaints learner with the nuances of selling, develops selling skills, cultivates the ability to interactprofessionally with customers, and enhances the capability to influence their decisions. It covers all criticalselling skills like Listening, Building rapport, Presentation, Probing, Objection handling and Closing.TERM -3 – COURSESINDIAN FINANCIAL SYSTEMRETAIL BANKINGAPPLICATION SOFTWARE IN BANKING OPERATIONSCAREER BUILDERPROJECTPROGRAMME TITLE ON COMPLETION OF TERM 1, 2 & 3POST GRADUATE DIPLOMA IN BANKINGCOURSE DESCRIPTION: Term-3INDIAN FINANCIAL SYSTEMThis is a “must know” course for every student going through a program in banking and financial services. Thelearner is taken through the role of the financial system in the growth of the economy, the various financialmarkets, the players, the products, etc. The student gets to know the features of the business cycles and theimpact of the fiscal and monetary policies on the economy. The course equips the learner with the ability tounderstand the various policy changes and their impact on the BFSI industry in which s/he operates.RETAIL BANKINGThis course takes the participant through different aspects of retail market place interaction with the customerin a banking context. It gives the student a detailed insight on the on the core aspects of retail bankinglike knowledge of different types of customers, day-to-day activities including various deposits, payments,remittances, collection and clearance services, cash management services, documentary bill collection, interbanksettlements for customers with multiple accounts and services with banks etc.This course will enable the learner to appreciate benefits, types, and various schemes offered by MutualFunds (MFs) distributed through bank branches. As banks provide specific services related to equity marketsthe learner in this course will also understand the process of dematerialisation of shares and transacting9

DeMat through e-instructions. As the NSDL Depository Operations certification is a needed by Bankers, thecourse provides the learner with the necessary knowledge to acquire the specified industry certification.The learner will understand the various other services provided by the banks like collection of utility bills,collection of taxes for both central and state governments and provision of security and safe deposits, travelcards and traveler’s cheques etc. Banks are now thriving on retail credit. This course covers the various creditproducts offered by the banks to the retail customers, account acquisition and account management and theprocess of disbursing loans.APPLICATION SOFTWARE IN BANKING OPERATIONSCore Banking Solutions (CBS) refers to the application software package which enables banks to consolidatetheir technology platforms across functions and geographies leveraging cost and at the same time acquiringflexibility and scalability to adapt to a fast changing and competitive environment. Many leading softwareservices-organisations have developed CBS software, the leading being FINACLE by Infosys Technologies. IFBIhas a tie-up with Infosys Technologies and is the first and leading Education and Training partner for FINACLE inIndia. Under this arrangement IFBI has set up a virtual bank and students going though this course get a handonexperience on the various applications of FINACLE Core Banking Solutions Software, thus fulfilling one ofthe key defining characteristics of IFBI Programs – Technology orientation. The computer room exercises arescheduled to coincide with the coverage of the relevant topics in the classroom and this hands-on-experiencehelps the student understand the topics better.CAREER BUILDERCareer Builder has been specially designed and developed keeping in view the need for the student to have along term view as far as career is concerned. Besides grooming the student on the first steps for getting the firstjob, this course sensitizes the student on the need for a career vision and setting goals for near and mediumterms. Further, it reinforces the fact that learning is a lifelong activity for making the career journey successful.IFBI Academic NormsEvaluation and CertificationBoth the classroom teaching and the internship (if applicable) phases of the program are evaluated. Tests,quizzes, assignments, and project-work form the evaluation instruments during the classroom phase, whileduring the internship; the candidates are evaluated based on the performance at work and on their professionalpersonality.The transcript finally received by the student reflects scores obtained in all the courses (this will include theinternship component as well, if applicable). To qualify for the award of the Program title, candidates shouldhave scored a minimum of 50% marks each in classroom phase and internship phase, if applicable. Tests duringthe classroom phase are administered through Online Learning and Training System. Ample opportunitiesare given to the students to improve their performance in the tests.The students can log on to www.ifbi.com/student to access all details pertaining to their academic associationwith IFBI.10

Placement FacilityThe career programs are backed by placement support/facility on successful completion of the program subjectto meeting the academic and placement norms as define by IFBI. Log on to www.ifbi.com/student formore details.Program ScheduleClass work sessions at IFBI education centre will be in 2 parts – one part along with College studies and onepart post completion of 3rd year college exams.During class work session along with college, the PGDBO / career programs would consist of 6-8 hours ofclassroom contact per week. After completion of the college studies, the programs will be 4-5 hours per day.The exact program schedule will be intimated by the respective IFBI centre.Admission ProcessThe admission to IFBI program is granted based on the performance in personal interview and the IFBI BankingAptitude Test or IFBI Common Entrance Test.11

About IFBI Common Entrance Test (ICET)The graduate candidate has to appear for IFBI Common Entrance Test (ICET). The duration of ICET would beup to 55 minutes. The candidates should do some preparation so that they get familiar with the pattern of thequestion paper. Application Form of the candidates who fail to be present at the stipulated time & venue forthe ICET willbe nullified and the candidate will have to apply fresh. Since the ICET is an on-line test, candidatesare advised to practice their keyboard skills and become familiar with on line tests by taking an online practicetest at IFBI’s website- www.ifbi.comProgram NamePost Graduate Diploma in Banking (PGDB)EligibilityFor Graduates*>= 50% marks in graduation (regular mode)>= 50% marks in XII Std>= 50% marks in X StdBorn on after..........................* Graduates with work experience 0 to 2 years can also apply.\Application ProcessAll candidates seeking admissions for IFBI Programs need to apply in the prescribed Application Form (attachedat the end of this booklet). It can be obtained from any IFBI center or can be downloaded from www. ifbi.com.Candidates can fill up Application Form collected from the center or downloaded from IFBI website or also canapply online by going to www.ifbi.com.The candidate should carry the following photocopies at the time of application and the original document atthe time of Interview;a. Photocopies of Class X, XII , first year, second year & Final year mark Sheetsb. Proof of Date of Birth (copy of class X certificate / PAN card / Passport / Voter id. / Driving License)c. Work experience papers (If applicable).d. Application fees of Rs. 500.00 (Rupees Five hundred only) in Cash or through Credit /Debit card, ChequeorDemand Draft. The Cheque / DD should be in favor of “NIIT Institute of Finance, Banking and InsuranceTraining Ltd” payable at the preferred city location as chosen in IFBI application form.RESULT DECLARATIONThe results will be declared post completion of test and/or personal interview.12

ADMISSION & REGISTRATIONCandidates who have been shortlisted for IFBI career program and issued a program offer need to submitthe admission / registration fees with the next 3 working days. In the event of any delay, the program offermay be withdrawn and it may be offered to a waitlisted candidate. Selected candidates should confirm theiracceptance by paying non-refundable Admission Fee as applicable. The fee can be paid in cash or through,Credit /Debit card, Cheque or Demand Draft.IMPORTANT DOCCUMENTSPlease Don’t forget to bring to following photocopies at the time of application and the original doccumentat the time of Interview:time of Interview:1. (i) For Graduate: Photocopies of Class X, XII&Graduation Mark Sheet, Graduation Degree Certificate,PG mark sheet&PG Certificate (If applicable)(ii) For college student - Photocopies of X, XII,1 /2 year marksheet2. Proof of Date of Birth (copy of classXcertificate / PAN card / Passport /Voter id. / Driving License)3. Work experience papers (If applicable).4. Application fees of Rs. 500.00 (Rupees Five hundred only ) through Cash, Credit /Debit card,Chequeor Demand Draft. Cheque /DDshould be in favour of “NIIT Institute of Finance, Banking and InsuranceTraining Ltd” payable at the preferred city location as chosen in IFBI application form.THINGS TO REMEMBER:-• Please refer to the Sample test attached in the application form before appearing for the main test.• On submission of Application Form along with the relevant documents, a log in id will be assigned tothe candidate.• This login id would be the registration number generated while submitting the form.• Candidate can login to IFBI student zone on www.ifbi.com and practice sample test, talk to alumni, putqueries to existing students, see results, etc.• Select programs are offered at select centers.Candidates are recommended to take the online test on www.ifbi.com so that they get familiar withkeyboard&mouse and online testing procedures.13

ICET Sample PaperSAMPLE QUESTIONSThe following sentence is an incomplete sentence. Beneath each sentence, you will see four words orphrases marked (A), (B), (C), (D). Choose the one word or phrase that best completes the sentence.Questions 1: Global warming is becoming a constant ____________________ :Options:a. worriness for environmentalists in all the worlds. b. worrying cause for all.c. worrier for all environment. d. cause of worry for all.Directions for Question 2: The following sentence has four underlined words or phrases. The four parts aremarked (A), (B), (C), (D). Identify the one underlined word or phrase that must be changed in order for thesentence to be correctQuestion 2: The government in its hurry to privatize rail-based container operations, having forgotten tolay down FDI normOptions:a. in its b. hurry to c. having d. lay downDirection for Question 3: The given pair of words contains a specific relationship to each other. Select thebest pair, which expresses the same relationship as the one givenQuestion 3: WORDS : PHRASE ::Options:a. sentence : paragraph b. paragraph : phrasec. chapter : paragraph d. pearl : necklaceDirections for Question 4: Choose the word which is opposite in meaning to the word given.Question 4: DOCILEOptions:a. painful b. hesitant c. obdurate d. silentDirections for Question 5: Choose the word which is opposite in meaning to the word given.Question 5: Buddhism was introduced to Japan from India via China and Korea around the middle of thesixth century. After gaining imperial patronage, Buddhism was propagated by the authorities throughout thecountry. In the early ninth century, Buddhism in Japan entered a new era in which it catered mainly to thecourt nobility. In the Kamakura period (1192-1338), an age of great political unrest and social confusion, thereemerged many new sects of Buddhism offering hope of salvation to warriors and peasants alike. Buddhismnot only flourished as a religion but also did much to enrich the country’s arts and learning.14

Options:a. Buddhism was adopted by the court nobility at the urging of the emperorb. The introduction of Buddhism to Japan led to great political unrest and social confusionc. Buddhism replaced the Shinto religion which had previously been followed in Japand. Japanese arts and culture were greatly enriched by the introduction of BuddhismQuestion 6: Ajay, Bony and Chetan are three persons who go to buy six items — P, Q, R, S, T and U. Each oneof them buys only two items in such a way that if Ajay buys R, then Bony buys neither P nor S. If Bonybuys Q, then Chetan buys neither U nor T.Question 6: If Bony buys Q and S, then Ajay must buyOptions:a. P and R b. T and U c. P and T d. R and UQuestion 7: Ten candidates appear for an interview and six of them are selected. There are two M.A.’s twoMBA’s, two MCA’s and four B.Tech’s among the candidates. If at least one MBA. candidate is selected, thenexactly two B.Tech candidates must be selected and vice versa. Of the six selected candidates, exactly onemust be an M.A. candidate. If exactly three B.Tech’s are selected, then one each of the other candidatesmust be selected.Question 7: Which of the following statements is definitely True if two B.Tech candidates are selected?Options:a. Two MCA’s and two M.A’s are selected b. only two MBA’s and only one MCA. are selectedc. one MBA. and two M.A.’s are selected d. none of theseQuestion 8: Festive eating can ruin your healthy diet. Be selective in your food and choose salads ratherthan sweets and starchy foods. Try and limit your drinks to water-based sherbets rather than fizzy softdrinks. Hence it can be concluded thatOptions:a. Soft drinks increase the appetite so they make a person healthy.b. Festive should not be avoided as festivals take place once a year.c. Festive food is more delicious than diet food so more delicious.d. Fizzy soft drinks and festive food ruin a healthy diet so should be avoided.Question 9: (5x + 33y – 2z)/2 = 4x-y. The value of y expressed in terms of the other quantities isOptions:a. (3x + 2z)/35 b. (3x - 2z)/30 c. (5x + 4z)/25 d. (3x + 2z)/30Question 10: Shyam walks along the sides of a rectangular park of dimensions 40 m and 30 m, to reach fromone corner to another. Ram walks along the diagnal to do the same. Find the ratio of the distance coveredby Shyam and Ram.Options:a. 7 : 5 b. 4 : 7c. 3: 2 d. 8 : 915

Question 11: Which Box will come next?Option:Question 12 : ABCDAFGHARSTAUVQuestion: In the above series of Alphabets how many times “A” is repeatedOptions:a. 1 b. 2c. 3 d. 4Question 13: Identify the option identical to the given sequenceQuestion : JWHWRFOptions:a. JWHRHF b. JWHRWFc. JWHWRF d. JFWHRWQuestion 14: 56932099Options:a. 56932099 b. 56923099c. 56930299 d. 5639209916

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For further details, log on to www.ifbi.comCall (Toll free) 1800 266 8000 or SMS IFBI to 56161 or Email: ifbi@niit.com