10.07.2015 Views

Golf-Food & Beverage-Guest Service Agent - Running Y Ranch

Golf-Food & Beverage-Guest Service Agent - Running Y Ranch

Golf-Food & Beverage-Guest Service Agent - Running Y Ranch

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Job Description:<strong>Golf</strong>-<strong>Food</strong> & <strong>Beverage</strong>-<strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong>License/Qualifications: <strong>Food</strong> Handlers Card OLCC CertificationFLSA InformationManagement Activities NoneDiscretion / Independent JudgmentThis position does represent the company in handling complaints, arbitrating disputes orresolving grievances, as a F&B <strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong> you will be expected to work withguests and visitors to ensure satisfaction. A F&B <strong>Guest</strong> <strong>Service</strong> <strong>Agent</strong> will have to takeinitiative and get creative in resolving guest challenges and involve a supervisor onlywhen previous methods have been unsuccessful.ADA InformationPhysical Requirements Ability to speak and hear Close and distance vision Identify and distinguish colors Frequent walking with some standing at times Will walk for long periods of time, possibly extended distances Frequently lifts/carries up to 25 lbs Occasionally lifts/carries up to 50 lbs Continual use of manual dexterity and gross motor skills with frequent use of bimanualdexterity and fine motor skills Able to reach hands and arms in any direction and kneel and stoop repeatedlyWorking Conditions May be indoor or outdoor setting depending on outlet Varied weather conditions are expected Varying schedule to include evenings, holidays and extended hours as businessdictates2

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