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LEICESTER CITY PRIMARY CARE TRUST - NHS

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Paper Y<strong>NHS</strong> Leicester City Board Meeting24 September 2009A statement (pledge) which is intended to underline the organisation’scommitment to patient and public engagement is included in the plan and wasendorsed by the Board.SERVICE DELIVERYIT WAS RESOLVED:-- to note the work being undertaken in regard to patient & public involvement- to endorse the action plan- to consider and agree the content and publication of the document “Patientand Public Involvement Our Pledge”PS/09/88To Receive a Report on the Adult Community Nursing Services IntegrationProgramme – Update and Introduction to Phase IITeresa Smith updated the Board on the achievements of phase I of the adultcommunity nursing services integration programme and described the next stage,phase II of the project.Phase I concentrated on integrating mainstream community nursing services toprovide a more responsive provision matched to patient need across the twentyfour hour period. The background, project and outcomes were relayed to thegroup. All of the intended outputs were achieved, with the main examples being:-- Single Point of Access (SPA)- Three Localities- Extended Nursing Service- Development of a Rapid Intervention Team- Development of an Intravenous Antibiotic Service for Cellulitis- Implementation of System One- Customer Care TrainingPhase II will develop this project to integrate adult therapies (podiatry,occupational and physiotherapists) and specialist nursing (heart failure respiratorynurses and community matrons) provision within mainstream community servicesand align these with the new ways of working achieved in phase I.It is proposed that the project is developed with the same rigorous PRINCE IIapproach as Phase I; lasting 9 months. The project will incorporate and focus ongreater productivity and quality and will include an evaluation and review of thewhole combined integration programme. It will also take into account the recentlypublished DoH guidance on the community services quality framework, inparticular the individual clinical areas covered by adult services.Mrs Smith reported that there was still a lot of hard work to be done, andconfirmed that patients would see the benefits in improved continuity of care, inparticular for palliative care patients, patients with catheters and patients withblocked catheters.10

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