Student Handbook - NW Services

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NWS STUDENT HANDBOOKLOCAL COORDINATORSNWS Local Coordinators serve many functions. They are responsible fordeveloping and publicizing the program in their local community, matching studentswith qualified host families, organizing get-togethers for students/host families,maintaining contact with the local high school, and for giving valuable support andcounsel to students and host families. LCs stay in frequent contact with theirNWS program manager in order to ensure the smooth operation of the programexperience.Your Local Coordinator is your most important contact with NWS. He/she isavailable to assist you throughout the coming year to answer your questions or tosecure information necessary to answer your questions. Do not hesitate to contactyour LC whenever you feel you need some assistance in any way. Your LC should bethe first person you call within NWS!YOUR LOCAL COORDINATORName:Address:__________________________________________________________________________________________________________________Phone: _________________ Fax: ______________Email:______________________________________For additional assistance, or in the absence of your Local Coordinator, please donot hesitate to call your program manager or 866-846-3977 for help from theNWS Program Supervisor. A staff member is available 24 hours a day to help youin case of an emergency at 800-366-6616.YOUR PROGRAM MANAGERName:Address:__________________________________________________________________________________________________________________Phone:Email:___________________ Fax: ____________________________________________________Revised December 20092
NWS STUDENT HANDBOOKWHO’S WHO AT NORTHWEST SERVICES?LOCAL COORDINATOR (LC) You should be in contact with your LC at least once a month, if he/she doesn‟tcall you then you should call him/her Your LC screens and orients host families Your LC works with high schools to enroll international students Your LC is available to you to discuss serious problems or just to talkCALL YOUR LC ABOUT: School problems Host family problems Homesickness Travel Culture Shock Illness InsuranceWHEN YOU CALL YOUR LC:DO: Give him/her time to respond Keep in mind that he/she will want to investigate the problem and hear allsides Tell him/her the whole story Be honest Appreciate your LC‟s help; he/she works with you because he/she enjoysworking with international studentsDO NOT: Wait for your LC to call you Gossip with others about your situationIf at any time your Local Coordinator is not available or you thinkthat he/she is not helping you then call the manager of the program orthe central office.Revised December 20093
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Student Handbook - NW Services

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