TAFE NSW Training and Education Support Industry Skills ... - vetres

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CHCYTH10A Work effectively with the families of young people V1iAcknowledgmentsTAFE NSW Training and Education Support – Industry Skills Unit, Meadowbankwould like to acknowledge the support and assistance of the following people inthe production of this resource package:Writers/CompliersBerenice MurphyTeacher –Illawarra InstituteTAFE NSWMichael RaymentTeacher – Hunter InstituteTAFE NSWProject Manager/ReviewerKarin RuleEducation Program ManagerTraining and Education SupportIndustry Skills Unit, MeadowbankTAFE NSWEnquiriesEnquiries about this and other publications can be made to:TAFE NSW Training and Education Support – Industry Skills Unit, MeadowbankLocked Bag No. 6MEADOWBANK NSW 2114SAMPLETel: 02-9942 3200 Fax: 02-9942 3257Meadowbank, TAFE NSW.T:\aaResources & Promo\Ed Delivery\Final copy resources\Community Services\from May2007\CHCYTH10A_LLP_V1© The State of New South Wales, Department of Education and Training, TAFE NSW Training andEducation Support, Industry Skills Unit, Meadowbank, 2009Copyright of this material is reserved to TAFE NSW Training and Education Support, Industry SkillsUnit, Meadowbank, TAFE NSW. Reproduction or transmittal in whole or in part, other than for thepurposes of private study or research, and subject to the provisions of the Copyright Act, is prohibitedwithout the written authority of TAFE NSW Training and Education Support, Industry Skills Unit,ISBN: 978-0-7348-9036-8
CHCYTH10A Work effectively with the families of young people V1iiiTABLE OF CONTENTSSECTION 1 INTRODUCTION ........................................................................... 11. GENERAL INTRODUCTION ................................................................................ 12. USING THIS LEARNING GUIDE ........................................................................... 13. UNIT DESCRIPTION ......................................................................................... 34. LEARNING TOPICS .......................................................................................... 35. UNIT ELEMENTS AND PERFORMANCE CRITERIA .................................................. 56. LEARNING OUTCOMES .................................................................................... 8SECTION 2 ASSESSMENT REQUIREMENTS ................................................ 9SECTION 3 RESOURCE LIST ....................................................................... 11SECTION 4 GLOSSARY ................................................................................ 17TOPIC 1. ESTABLISH RELATIONSHIP WITH FAMILY MEMBERS ............ 231.1 USING COMMUNICATION STRATEGIES TO GATHER INFORMATION .................... 241.2 PROVIDING INFORMATION THAT IS FACTUAL AND CLEAR ............................... 281.3 CHANGES TO BEHAVIOUR AND RELATIONSHIPS ............................................ 311.4 MAINTAINING CLEAR, ETHICAL AND HONEST RELATIONSHIPS ......................... 401.5 ENCOURAGING PERSONAL REFLECTION ...................................................... 471.6 IDENTIFY OBSTACLES TO PROFESSIONAL ..................................................... 51TOPIC 2. EXCHANGING INFORMATION ABOUT NEEDS AND RISKS ...... 592.1 THE SELECTION OF EFFECTIVE COMMUNICATION TECHNIQUES ...................... 592.2 MONITORING THE BEHAVIOUR AND MOOD OF CLIENTS .................................. 632.3 PROVIDING CLEAR, RELEVANT AND SUITABLE INFORMATION ......................... 672.4 ANALYSE YOUR VALUES FOR THEIR IMPACT ON SERVICE PROVISION .............. 71TOPIC 3 MUTUAL APPROACHES TO ADDRESSING ................................... 753.1 MEETING CLIENT NEEDS AND EXPECTATIONS. .............................................. 753.2 CONSISTENCY WITH POLICIES, OBJECTIVES AND SERVICE OUTCOMES ............ 793.3 NEGOTIATE GOALS AND INDICATORS OF ACHIEVEMENT. ................................ 823.4 PLAN A STRUCTURED TIMED SEQUENCE OF ACTIVITIES ................................. 873.5 CONSULTATION OF TEAM MEMBERS FOR FEEDBACK. .................................... 893.6 IDENTIFYING RESOURCES ACCORDING TO PRIORITIES AND AVAILABILITY ........ 94SAMPLETOPIC 4 RESPOND TO FAMILY CONCERNS ABOUT YOUNG PERSONS .. 974.1 USING A RANGE OF COMMUNICATION STRATEGIES ....................................... 974.2 IDENTIFY AND PRIORITISE SHORT AND LONG TERM IMPLICATIONS .................. 994.3 PROVIDE UNDERSTANDABLE INFORMATION TO FAMILY MEMBERS. ................ 1024.4 ENCOURAGE COMMITMENT, COOPERATION AND MUTUAL ACTION ................. 1054.5 CHECKING INFORMATION ABOUT FAMILY MEMBERS .................................... 1104.6 ENCOURAGE MEMBERS OF THE FAMILY TO TAKE RESPONSIBILITY ................ 1124.7 CAREFUL SELECTION OF THE LOCATION OF CLIENT MEETINGS ..................... 1144.8 MAINTAINING POSITIVE DIRECTION, COOPERATION, ACHIEVEMENTS ............. 119FEEDBACK TO LEARNING ACTIVITIES ......................................................... 123
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