CHCOHS501A Manage workplace OHS management ... - vetres

CHCOHS501A
Manage workplace OHS
management systems
Version 1
SAMPLE
Learner Resource
Training and Education Support
Industry Skills Unit
Meadowbank
Product Code: 2474

CHCOHS501A Manage workplace OHS management systems V1
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Acknowledgments
TAFE NSW - Community Services, Health, Tourism and Recreation Curriculum Centre
would like to acknowledge the support and assistance of the following people in the
production of this resource package:
Writer:
Carolyn Scott
Part time teacher
TAFE NSW
Reviewer:
Maree Aldwinckle
Teacher, Children‟s Services
TAFE NSW
Editors:
Sue Shrubb
Fiona M Wynn
Consultant, Child and Family Services Teacher, Children‟s Services
TAFE NSW
TAFE NSW
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Program Manager:
Foonghar Chong
Program Manager
Child and Family Services
Enquiries
Enquiries about this and other publications can be made to:
TAFE NSW - Community Services, Health, Tourism and Recreation Curriculum Centre
Locked Bag No. 6
MEADOWBANK NSW 2114
Tel: 02-9942 3200 Fax: 02-9942 3257
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workplace OHS v1.doc
© The State of New South Wales, Department of Education and Training, TAFE NSW,
Community Services, Health, Tourism and Recreation Curriculum Centre, 2007.
Centre, TAFE NSW.
Copyright of this material is reserved to Community Services, Health, Tourism and Recreation
Curriculum Centre, TAFE NSW. Reproduction or transmittal in whole or in part, other than for the
purposes of private study or research, and subject to the provisions of the Copyright Act, is prohibited
without the written authority of Community Services, Health, Tourism and Recreation Curriculum
ISBN 978-0-7348-2600-8

CHCOHS501A Manage workplace OHS management systems V1
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TABLE OF CONTENTS
INTRODUCTION ............................................................................................................... 1
GENERAL ............................................................................................................................ 1
UNIT OVERVIEW ................................................................................................................. 2
UNIT ELEMENTS AND PERFORMANCE CRITERIA .................................................................. 5
RESOURCES ....................................................................................................................... 7
Essential resources ........................................................................................................ 7
Other resources ............................................................................................................. 8
Journals ......................................................................................................................... 9
Videos .......................................................................................................................... 10
Organisations and web sites ........................................................................................ 10
Legislation ................................................................................................................... 12
Using the Internet ........................................................................................................ 12
ASSESSMENT ................................................................................................................... 13
ASSESSMENT EVENTS AND TASKS ..................................................................................... 14
Off-the-job assessment ................................................................................................. 15
On-the-job assessment ................................................................................................. 15
UNIT ORGANISATION .................................................................................................. 19
TOPIC 1 – PARTICIPATIVE ARRANGEMENTS FOR THE MANAGEMENT OF
OHS ..................................................................................................................................... 21
Duty of care ................................................................................................................. 24
Consultation ................................................................................................................ 25
Effective consultation .................................................................................................. 26
Potential problems ....................................................................................................... 29
What is discussed? ....................................................................................................... 30
OHS inspections .......................................................................................................... 31
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TOPIC 2 – PROCEDURES FOR HAZARD IDENTIFICATION AND RISK
MANAGEMENT ............................................................................................................... 33
Hazard control measures ............................................................................................ 35
Dealing with identified hazards ................................................................................... 37
Encouraging staff to comply ........................................................................................ 40
Types of hazards .......................................................................................................... 41
First Aid requirements ................................................................................................. 43
Policy development ...................................................................................................... 44
Serious incidents in the workplace .............................................................................. 45
Meeting legal requirements ......................................................................................... 47
ANSWERS TO ACTIVITIES – TOPIC 2 .................................................................................. 48

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CHCOHS501A Manage workplace OHS management systems V1
TOPIC 3 – OHS INDUCTION AND TRAINING PROGRAMS ................................. 49
Identifying training needs ............................................................................................ 50
Effective OHS induction and training ......................................................................... 53
Maintaining training ................................................................................................... 54
Training documentation .............................................................................................. 55
TOPIC 4 – MAINTAINING OHS RECORDS............................................................... 59
Essential OHS records ................................................................................................ 60
Hazard recording ........................................................................................................ 61
Incidents and accidents recording .............................................................................. 63
The Workers Compensation Commission ................................................................... 66
Making a claim ............................................................................................................ 67
Rehabilitation information .......................................................................................... 68
Documentation relating to minors and dependants .................................................... 71
GLOSSARY ....................................................................................................................... 73
OTHER REFERENCES................................................................................................... 77
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CHCOHS501A Manage workplace OHS management systems V1 21
TOPIC 1 – PARTICIPATIVE ARRANGEMENTS FOR THE
MANAGEMENT OF OHS
Recommended time – 7 hours
At the end of this topic you should be able to:
understand and interpret OHS legislation, codes of practice, policies
and procedures relevant to your workplace
describe the requirements of employers, employees and service
providers in relation to consultation
understand and promote the consultative process
demonstrate participation in workplace OHS matters
appreciate the role of commonwealth/state monitoring inspectors
develop strategies to ensure that up-to-date OHS information is
displayed and disseminated to all staff.
Elements and performance criteria
1. Establish and maintain participative arrangements for the management of OHS.
1.1 Establish and maintain appropriate participative processes with employees and their
representatives in accordance with relevant OHS legislation, regulations and
relevant industry standards consistent with enterprise procedures.
1.2 Deal with and resolve issues raised through participation and consultation promptly
and effectively in accordance with procedures for issues resolution.
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1.3 Provide information to employees about the outcomes of participation and
consultation in a manner accessible to employees.
Getting started
Before you begin make sure you have the following resources:
WorkCover NSW, 2007, The Community Services Safety Pack: A Guide to
Occupational Health and Safety. Available from:
http://www.workcover.nsw.gov.au/Publications/Industry/HealthandCommunityService
s/safety_pack.htm.
You will also need to arrange the following:
Internet access would be useful but is not essential.
Spend some time with your teacher and other learners working through activities and
reflective exercises.
Developed by Community Services, Health, Tourism and Recreation Curriculum Centre
© 2007, TAFE NSW

22 CHCOHS501A Manage workplace OHS management systems V1
As a worker and potential manager in the community services and health sectors, you will
be required to have a comprehensive understanding of the OHS regulations, your
employer‟s responsibilities and your own responsibilities in a workplace environment. In
this section you will learn about the state‟s legislation and related policies, and its
application to your workplace. You will be required to participate in the implementation
of legislation and policy as it relates to the development and maintenance of a safe and
healthy workplace. It is suggested that you access websites to gather current data on OHS
Act and Regulation and resources, e.g. Publications and test cases.
Occupational Health and Safety (OHS) is fundamental to the effective and efficient
functioning of all workplaces. It is to the benefit of all in the workplace that OHS
processes are not only adhered to, but also supported and endorsed by the entire work
team. For this to happen, both employers and employees must be part of the process of
creating, sustaining and developing the OHS process.
OHS is more than the application of legal policies and procedures, as set out by the
Occupational Health and Safety Act, 2000 and the WorkCover Occupational Health and
Safety Regulation 2001 (the two main legislative documents that underpin all workplace
OHS issues). OHS must also be promoted as important and beneficial to all workers,
whether permanent, casual or visitors.
Activity 1.1
Access and read section 2.1 „OHS responsibilities‟ in The Community Services Safety
Pack.
1. Summarise and list employer OHS responsibilities according to the OHS Act and
Regulations.
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Developed by Community Services, Health, Tourism and Recreation Curriculum Centre
© 2007, TAFE NSW

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2. Summarise and list manager, coordinator and supervisor responsibilities, according to
the OHS Act and Regulations.
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3. Summarise and list employee OHS responsibilities according to the OHS Act and
Regulations.
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Managers, coordinators and supervisors usually have the day-to-day responsibility of
overseeing service provision. Although it is an employer‟s responsibility to ensure that
managers, coordinators and supervisors are adequately trained, managers themselves have
the responsibility to ensure that premises, equipment and substances under their control,
are safe and without risks to health - they are accountable for implementing the practical,
ongoing procedures and measures relating to OHS.
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Throughout this unit of competency much of what is presented and discussed, as „employer
responsibilities‟ are in practice the shared responsibility of employers, managers,
coordinators or directors. Anyone in a management position in community services needs
to have a thorough understanding of these responsibilities.
Developed by Community Services, Health, Tourism and Recreation Curriculum Centre
© 2007, TAFE NSW

24 CHCOHS501A Manage workplace OHS management systems V1
Duty of care
Under the Occupational Health and Safety Act, the employer must accept a duty of care (or
responsibility) for the health and safety of all people in the workplace. Employers and
managers must take care of the health and safety requirements of:
all employees
colleagues
clients (this includes children)
volunteers
contractors
suppliers
visitors
children being cared for while their carers or parents are attending the workplace as
clients or workers.
According to WorkCover (2007), these groups should be given reasonable information and
instruction regarding:
safe use of the site and equipment
emergency procedures
activities of clients
other OHS issues to which they have exposure.
Therefore, employers and managers must ensure that the principles of duty of care are
incorporated into all management strategies, policies and procedures.
As a worker you must also exercise a duty of care to those in your workplace environment.
You are required ensure the health and safety of all colleagues, clients and visitors to your
service at all times. These duty of care requirements include the following legislation and
Acts:
Disability Services Standards (NSW Disability Services Act, 1993)
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Home and Community Care Standards (Commonwealth Home and Community Care
Act, 1985)
NSW Supported Assisted Accommodation (NSW SAAP Standards 1998).
Further information on duty of care is found later in this guide. As you can see there are a
great number of legislative duties and requirements to be met when creating individual
workplace procedures and policies. The employer is legally bound to follow all of the
above-mentioned requirements, and tailor them to the specific workplace. They also have
an obligation to consult or confer with employees, both formally and informally, regarding
all OHS decisions.
Developed by Community Services, Health, Tourism and Recreation Curriculum Centre
© 2007, TAFE NSW