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noteworthyPhilip Eppard | Dreamstime.comSam’s Club, Sears, Targetand Wal-Mart, are among250 certified retailersapproved to participate inthe coupon program.“While RTO dealersmay not be besiegedwith customers wantingconverter boxes, it wouldbe great to have the abilityto offer the boxes tothose who do need themat virtually no cost,” saysMacAlpine.To learn more about theTV converter box couponprogram, visit www.dtv2009.com or call888/DTV-2009.RTO industryfriend andmentor Moondies at 62Craig Moon, 62, asales representative whohad worked for Sears,Whirlpool and Bosch-Siemens, died on January7. “Craig’s name wassynonymous with RTO,”says APRO PresidentLarry Carrico. “He will bemissed by all rental dealers.”Moon was diagnosedwith esophageal cancerjust a few months ago.“Craigwas a bigsupporterof APROand therent-toownindustry,” saysAPRO Executive DirectorBill Keese. “His exuberancefor life was alwayspresent in his winningsmile and wonderfulpersonality. He will bemissed, but his memorywill live on in the mindsof all his many friends.I will always rememberCraig for his genuinedemeanor, his integrityTexas’ 2008 tax plan may causesmall RTO dealers financial hardshipThe Texas Legislature broadened its scope of what type of businesses would besubject to its new “margin tax” (formerly known as the franchise tax) in 2008,which may cause smaller rent-to-own dealers financial hardship, says Aaron’sowner Robert Briley of Abilene, Texas.In early 2007, the Texas Legislature increased thestate’s “franchise” tax in order to procure lower propertytaxes for homeowners. In addition to broadening the scopeof the businesses that are to be taxed next year, the legislaturealso changed its calculations on how it would tax thesebusinesses, says Briley. “We’re predicting that our taxesare going to go from $2,000 to $40,000,” he says. “The tax used to be based on yourretained earnings, but now it is calculated on your revenues.”“One thing that it could do is cause smaller dealers who are not highly profitable tosell out by making it a little less profitable to stay in business,” Briley says. Briley andthe Texas Association of Rental Agencies have been working with Texas legislators on adepreciation exception to the tax.Read more about the tax and how it is calculated at www.dallasnews.com/sharedcontent/dws/bus/stories/121307dnbusfranchise.2ae529c.html.and his friendship.”Moon was very activein APRO and theindustry, having servedon the APRO VendorAdvisory Committee forseveral years as well asserving as a member ofTRIB Group’s ApplianceCommittee.Brian Rosen, formernational director of RTOSolutions, says, “CraigMoon was one of the firstfriends that I made in thisindustry. He was a kind,intelligent and caringperson who I looked up to.Craig once told me thatif I work hard enough, Icould be like him. I tookthis as a compliment. Hewill be missed.”Calling Craig a truefriend and mentor tomany, John Blair of CMJewelry had this to sayabout Moon: “Craig wasalways friendly and justmade you feel you werealways his friend. I hadthe honor to play a fewrounds of golf, enjoy afew dinners and lunchesduring the years I servedwith Craig on the APROVendor Advisory Committee.He just madeeveryone feel comfortablewhen around him. Wewill all miss him and prayfor his family.”Al Benson of CentralFile also found Moon tobe a great friend. “Youcould sit and talk toCraig for hours,” saysBenson. “He could tellgreat stories, make youlaugh or offer advice ifyou sought it. He trulyenjoyed life and was just8 PROGRESSIVE RENTALS
CALENDAR OF EVENTSfun to be around.” MikeBertolani of SED Internationalalso consideredCraig a good friend,saying, “Craig’s smile,humor and laughter willtruly be missed by allwho knew him.”Moon was known tochallenge people as well.Eli Kosanovich of Whirlpoolsays: “Craig was themost challenging andconfrontational employeeyou’d love to manage! Hewas feisty and contrarian,but usually right. Craigwas always a great teacherfor all of our newerhires. I was fortunate toget a second chance towork with Craig whenhe worked for Sears andenjoyed the renewedpartnership all the more.He will be missed forsure by all of his coworkersat Whirlpool andespecially by me.”Moon also had anuncanny ability to put togetheroutstanding eventsand was very generouswith his time and resources,says Dave Bradlaw ofSears Commercial. “I willnever forget an opportunityI had to spend sometime with Craig,” saysBradlaw. “During one ofour many conversations,I mentioned to him thatas a baseball fan, I hadseen many teams play inmany stadiums across thecountry. However, I hadnever been to WrigleyField to see the Cubs play.On my next visit to Chicago,Craig arranged forus to go to a Cubs game.As was his style, we metRTO dealers take note:37 state legislatures convenedin JanuaryForty-five state legislatures will convene in 2008 withconsumer protection legislation being one of the mostpopular legislative bills to be introduced. Thirtysevenof these convening legislatures began in January 2008.Already, more than 300 consumer protection bills have beenprefiled throughout America, even though most state legislativesessions did not begin until mid-January.APRO monitors all state and federal rent-to-own legislation,but encourages dealers to continue to develop relationshipswith their local and federal elected officials to educate them onthe rent-to-own business and the success of 46 state rent-toownlaws. The periodic introduction of state statutes to amendthese rent-to-own laws serves as a reminder to APRO leadersthe importance of educating the public, media and legislativeofficials on the success of the rent-to-own business and itsrespective state laws.before the game wherehe gave me a tour of theWrigley neighborhood, aswell as arranging outstandingbox seats a fewrows behind home plate.Craig relished his abilityto bring memorable experiencesto others. I don’tremember a time that Ienjoyed a game as muchas that one. The memorieshe created for others willlive on as his gift.”Craig is survived by hiswife, Lynne, his brother,Cecil, nephew MartinMoon, niece JenniferKoch, 17 grand nieces andnephews and three greatgrand nieces and nephews.Cards and acknowledgmentsmay be sent toMrs. Lynne Moon, 6618Pinehurst Court, Lisle,Illinois 60532.Lane Erickson | Dreamstime.comFebruary 200820–24Tupelo Furniture Mart’s WinterFurniture Market, Tupelo, Mississippi.For more information, call662/844-1473 or visitwww.tupelomarket.com.March 20082–5RentDirect NationwideMember2Member Summit andPrimeTime! Vendor Show, WyndhamAnatole, Dallas, Texas.For moreinformation, contact JamesMacAlpine, 336/714-8802,www.gorentdirect.com12–13Florida Rental Dealers AssociationLegislative Conference, Tallahassee,Florida. For more information, contactSharon Tomaszewski, 813/241-0607,www.frda-rto.com.15–19TRIB Group/AVB BrandsourceConvention and Buying Show,The Summit, Dallas, Texas. Formore information, contact JenniferMaloney, 714/502-9620,www.tribgroup.com.25–27Aaron’s Sales & Lease OwnershipManager’s Meeting, Gaylord PalmsHotel, Orlando, Florida.For more information, contactKim Hegerberg by e-mail atKim.Hegerberg@aaronrents.com.March 30–April 2North American Retail DealersAssociation 2008 Service and RetailConvention, Las Vegas, Nevada.For more information, contact NatalieNapolitano, 847/375-4831,www.narda.com.April 20087–13High Point Furniture Market Spring2008, High Point, North Carolina. Formore information, call 336/869-1000or visit www.ihfc.com.May 20087–9High Touch Users’ Conference,Wichita, Kansas. For moreinformation, contact Brenda Flax,800/326-6059, www.hightouchinc.com.June 200816–18Missouri Rental Dealers AssociationHeartland of America Trade Showand Seminar, Lodge of Four Seasons,Lake Ozark, Missouri. For moreinformation, contact Ken Steiner,573/442-2963,www.missourirentaldealers.org.For a complete list of allrent-to-own industry events,visit RTOHQ’s calendar atwww.rtohq.org.OCTOBER-NOVEMBER February-March 2008 2007 9
Page 1 and 2: The value of loyalty + Rent-to-own
Page 3 and 4: Grow......And Still KeepYour Indepe
Page 5 and 6: ProgressiveRentalsFebruary-March 20
Page 7 and 8: Associate Member since 1984
Page 9: Compiled byMurlin Evans,Richard May
Page 13 and 14: Chris Bolin of BolinRental Purchase
Page 15 and 16: own image. Studies showthat 42 perc
Page 17 and 18: industry to new levels.”Headquart
Page 19 and 20: Florida, earlier this year.Lingerfe
Page 21 and 22: When credit gets tight, it gets tig
Page 23 and 24: HiringNavigatinga changinglegal lan
Page 25 and 26: says Tapia-Ruano. “Many attorneys
Page 27 and 28: RightEverything you need forSuccess
Page 29: Associate Member since 1997
Page 33 and 34: Looking for loyaltyin all the right
Page 35 and 36: About value creation. The Loyalty E
Page 38 and 39: But there is a trend infiltrating t
Page 41 and 42: Distributor of Choice.800-444-8962
Page 43 and 44: in APRO publications (+), APRO Buyi
Page 45 and 46: NO.81CONFESSIONS FROMTHE KITCHEN“

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