SuperTICK User Guide v1.0 - Australian Taxation Office

UNCLASSIFIEDSUPERTICK USER GUIDETABLE OF CONTENTSPURPOSE ................................................................................................................................ 4BACKGROUND ........................................................................................................................ 4Reason for the introduction of SuperTICK ............................................................................ 4Mandatory use of SuperTICK - effective 1 July 2013 ............................................................ 4Benefits of using the SuperTICK service ............................................................................... 4Single and bulk channels ...................................................................................................... 5Future updates to SuperTICK ............................................................................................... 5SERVICE OVERVIEW .............................................................................................................. 5USING SUPERTICK ................................................................................................................. 7Single Service Channel ....................................................................................................... 8Bulk Service Channel .......................................................................................................... 8Information requirements to use the service ......................................................................... 9Service Response ...............................................................................................................11Matched.........................................................................................................................11Matched + corrected TFN ..............................................................................................11Unmatched ....................................................................................................................12Further information provided as part of the bulk service response file ............................12HOW TO MANAGE RESPONSES ...........................................................................................13Validating member information associated with a rollover request .......................................13Validating initial registration information associated with first employer contribution ............13SERVICE TERMS AND CONDITIONS ....................................................................................13ATTACHMENT A: DATA SPECIFICATION ..............................................................................15ATTACHMENT B: LINKS TO FURTHER INFORMATION ........................................................18ATTACHMENT C: TEST ENVIRONMENT ...............................................................................19ATTACHMENT D: GLOSSARY ................................................................................................20ATTACHMENT E: SECURITY GUIDELINES ...........................................................................21Security credentials .............................................................................................................21Looking after your security credential ..................................................................................21Security credential expiry .....................................................................................................21AUSkey holders ................................................................................................................21Your role in securing your information ...............................................................................22What to do if someone obtains your password or your computer is stolen ........................22UNCLASSIFIED PAGE 3 OF 22