Information systems and organisational issues

Organizational resistance to change• Information systems become bound up inorganizational politics because they influence access toa key resource – information• Information systems potentially change anorganization’s structure, culture, politics, and work• Most common reason for failure of large projects is dueto organizational and political resistance to changeOrganizational Resistance and the MutuallyAdjusting Relationship Between Technology and theOrganizationImplementinginformation systemshas consequences fortask arrangements,structures, and people.According to thismodel, to implementchange, all fourcomponents must bechangedsimultaneously.29 © Prentice Hall 2011 3-29FIGURE 3-930 © Prentice Hall 2011 3-30The Internet and organizations•The Internet increases the accessibility, storage, anddistribution of information and knowledge fororganizations•The Internet can greatly lower transaction andagency costs–Example: Large firm delivers internal manuals toemployees via a corporate Web site, savingmillions of dollars in distribution costsCentral organizational factors to considerwhen planning a new system• Environment• Structure– Hierarchy, specialization, routines, business processes•Culture and politics• Type of organization and style of leadership•Main interest groups affected by system; attitudes ofend users•Tasks, decisions, and business processes the systemwill assist31 © Prentice Hall 2011 3-3132 © Prentice Hall 2011 3-32