2013 FSEMC Program - Aviation Committees - AEEC - AMC

PRODUCT SUPPORTReference 13-105/FSG-193 – Page 15ItemNo.Subsystem NameComponentPart No.(Sim Mfr &Vendor)Sim Mfr/ VendorNameYear ofMfrAircraftTypeFromUser27 Reliability Al All 2008 B747-400 NCAThe reliability of the serviceable part is sometimes very low. In the case of PC work station (P/N 39939001) it tookabout 18 months to fix the problem. And for this period this work station was transported 4 times to and from CAE.The failure was found very quickly at the each receiving test. We strongly request that CAE should check theOEM units in detail before shipping. Otherwise, we consume unnecessary transport costs.In another case, when we use repaired EMA, we found that the oil in actuator was very dirty, so we had to replacethe oil before starting the training use.Did CAE send us this actuator as serviceable unit?CAE comments, please.Value of Resolution: Reduce Workload (Maintenance or Operation)ItemNo.Subsystem NameComponentPart No.(Sim Mfr &Vendor)Sim Mfr/ VendorNameYear ofMfrAircraftTypeFromUser28 IDS JCC 13” High SpeedX Window Terminal277177-07-2-330 CAE 1996 CRJ-200 LFTJCC – JapanComputerCorporation2002In our CRJ simulators there are movable 13” touch-screen LCD units installed. This third IOS improves theoperation in the cockpit.The CAE replacement is a 17” touch screen LCD, but the size of this display is too large.We are looking for a replacement on the commercial market or for repair facility for this unit.If someone has the same problem and has found a solution for a replacement, please let us know.Other user, CAE, and JCC comments, please.Value of Resolution: Resolve Obsolescence Problems