Excessive stress can result in at least four serious problems for officers:Stress may result in physical illnesses, ranging from heart disease to eating disorders. Itmay also precipitate substance abuse among susceptible individuals.[18]Stress can lead to burnout among officers.[19]Stress has been implicated in excessive disability retirements.[20] Even when physicalailments are the reason for the disability, the illnesses may have been brought on bystress.Correctional officers experiencing excessive stress may damage their family relationshipsby displacing their frustration onto spouses and children, ordering family membersaround just as they issue commands to inmates (one officer locked his son out of theboy's room and searched it), and becoming distant by withholding information about theirwork that they feel family members will not understand. Shift work and overtime cancreate stress by preventing officers from attending important family functions.As discussed above, the effects of stress on correctional officers can degrade their ability toperform their responsibilities in the prison or jail in ways that compromise institutional safety,cost money, and create stress for other staff. <strong>The</strong> remainder of this report addresses theapproaches seven stress programs have implemented to prevent and treat officer stress with thegoals of enhancing the officers' lives and improving the operations of the correctional facilities inwhich they work.Notes1. Huckabee, R.G., "Stress in Corrections: An Overview of the Issues," Journal of CriminalJustice 20 (5) (1992): 479-486.2. Stephan, J.J., Census of State and Federal Correctional Facilities, 1995, Washington, D.C.:U.S. Department of Justice, Bureau of Justice Statistics, 1997, NCJ 166582.3. Ibid.4. Data provided by the American Correctional Association, June 29, 1999.5. Camp, C.G., and G.M. Camp, <strong>The</strong> Corrections Yearbook, 1997, South Salem, New York:Criminal Justice Institute, 1997.
6. Martinez, A.R., "Corrections Officer: <strong>The</strong> 'Other' Prisoner," <strong>The</strong> Keeper's Voice 18 (1)(1997): 8-11.7. Ibid. A few correctional officers suggested that correctional work has not become morestressful. Rather, they said, officers themselves have changed. According to these officers, in thepast many officers came to the job from the military and therefore had a discipline and toughnessthat enabled them to adapt better to the work requirements (see also Kauffman, K., PrisonOfficers and <strong>The</strong>ir World, Cambridge, Massachusetts: Harvard University Press, 1988). Inaddition, life in general may be more stressful. If so, officers may be less able to cope withcorrectional work because they come to work already stressed out. In this connection, someproviders observe that relationship problems are what drive many officers to seek professionalcounseling, not correctional work per se.8. Brodsky, C.M., "Work Stress in Correctional Institutions," Journal of Prison & Jail Health 2(2) (1982): 74-102.9. For example, Grossi, E.L., T.J. Keil, and G.F. Vito, "Surviving 'the Joint': Mitigating Factorsof Correctional Officer Stress," Journal of Crime and Justice 19 (2) (1996): 103-120;Woodruff, L., "Occupational Stress for Correctional Personnel: Part One," American Jails 7 (4)(1993a): 15-20; Philliber, S., "Thy Brother's Keeper: A Review of the Literature on CorrectionalOfficers," Justice Quarterly 4 (1) (1987): 9-35; Lindquist, C.A., and J.T. Whitehead, "Burnout,Job Stress and Job Satisfaction among Southern Correctional Officers-Perceptions and CausalFactors," Journal of Offender <strong>Counseling</strong>, Services and Rehabilitation 10 (4) (1986): 5-26; andCrouch, B.M., "Prison Guards on the Line," in Dilemmas of Punishment, ed. K.C. Hass and G.P.Alpert, Prospect Heights, Illinois: Waveland Press, 1986.10. Woodruff, L., "Occupational Stress for Correctional Personnel"; Gerstein, L.H., C.G. Topp,and C. Correll, "Role of the Environment and Person When Predicting Burnout AmongCorrectional Personnel," Criminal Justice and Behavior 14 (3) (1987): 352-369; and Cullen,F.T., B.G. Link, N.T. Wolfe, and J. Frank, "<strong>The</strong> Social Dimension of Correctional OfficerStress," Justice Quarterly 2 (4) (1985): 505-533.11. Cullen et al., 1985.12. Freeman, R.M., "Remembering the Camp Hill Riot," Corrections Today 59 (1) (1997): 56,58-59.
- Page 1 and 2: ISSUES AND PRACTICESAuthor: Peter F
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As with wardens, seeing is believin
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1. For further information about th
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department. However, the rules of c
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John Near, the South Carolina DOC's
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While there is no evidence that deb
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Organizational changes departments
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* Appelbaum, P.S., and T.G. Gutheil
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Telephone hotline, providing 24-hou
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Chapter 7Evaluation, Funding, and T
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the regional teams and facility adm
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A psychologist hired under the gran
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Assuming four of the five unit memb
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consultation.
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the survey that will follow." The r