CULTURAL COMPETENCERespectingCommunityInclusivenessAdjusting BehaviorWorking CrossculturallyValuing DiversityDemonstrates an interest in acquiringknowledge about the cultures of thecommunity served by the school.Novice Proficient MasterDemonstrates knowledge of and respect forthe diverse cultures of the community servedby the school.Demonstrates personal respect for thecommunity served and the cultures ofstudents.Is open <strong>to</strong> feedback about how his/herbehavior aligns with cultural norms.Understands that individuals with diversebackgrounds have varying expectations, normsand use different communication styles.Values diversity and communicates theimportance of developing a work environmentthat supports all cultures.Creates an inclusive environment that respectsthe culture and community of the studentsbeing served and models respect for allcultures.Adjusts behavior according <strong>to</strong> cultural normsand cues. (For example, he/she adjustsbehavior comfortably and effectively whentransitioning from meetings in family homes <strong>to</strong>funder meetings, from community meetings <strong>to</strong>board meetings.) While adjusting behavior,remains authentic and believable.Communicates and works effectively withthose from diverse backgrounds.Creates and sustains an environment in whichpeople from diverse backgrounds andperspectives can succeed. Defines success forstudents and teachers in terms not limited byculture.Consistently uses knowledge of the diversecultures represented at the school <strong>to</strong> shapeschool policy, create school events, and involveparents and other community members withthe school. Holds teachers, staff and studentsaccountable for respecting all cultures.Creates awareness of cultural issuesthroughout the school community by holdingstudents, staff and teachers accountable forconsidering cultural issues and concerns thatmay impact school‐wide events or programs.Teaches <strong>Leadership</strong> Team members, students,staff and teachers about cultural norms andcues. Considers cultural issues whenresponding <strong>to</strong> volatile situations withcommunity members, parents, students andstaff, and teachers. Coaches <strong>Leadership</strong> Teammembers <strong>to</strong> do the same.Expertly adjusts communication methods andstyles <strong>to</strong> fit cultural norms of the audience.Actively educates staff and teachers about how<strong>to</strong> work effectively across cultures.Actively works with staff and teachers <strong>to</strong> showthem effective strategies for working withstudents from a wide range of cultures.Prioritizes recruitment and development ofemployees who represent diverse culturalbackgrounds.PRINCIPALS 13
DIRECTION SETTINGVision, Mission,Values and GoalsInspiring OthersModelingBuilding CultureNew OpportunitiesManaging ChangeNovice Proficient MasterEffectively establishes, articulates, and alignsschool goals <strong>to</strong> fit KIPP’s/ the region’s broadermission, vision, values and goals. Ensures alldecisions support the vision mission, values,and goals.Understands and communicates KIPP’s vision,mission, values and goals.In one‐on‐one meetings, effectivelycommunicates KIPP’s vision, mission, andvalues and relates them clearly <strong>to</strong> school goals.Models organizational values and strongcharacter most of the time but may slip in<strong>to</strong>counter‐cultural behaviors when under stressor other pressures.Makes school resources (e.g. time on theschool calendar, communication systems,physical space) available <strong>to</strong> support rituals andevents that reinforce school values.Supports requests for resources whenopportunities present themselves that mayprovide strategic benefits (e.g. allows teachers<strong>to</strong> apply for grants they are interested in).Passionately communicates the need <strong>to</strong>change <strong>to</strong> others.Inspires the staff, teachers, parents, andstudents <strong>to</strong>ward KIPP’s vision, mission, valuesand school goals.Models organizational values and strongcharacter at all times.Sponsors and/or creates programs, rituals, andvisual artifacts that represent the valuesthroughout the organization.Anticipates and seizes new opportunities thatare aligned with strategic goals.Effectively manages change by setting newdirection, seeking <strong>to</strong> understand the effects ofchange on the school community as a whole aswell as effects on individual groups (includingparents, students, staff and teachers). Guidesothers through change by addressing theirneeds, offering specific miles<strong>to</strong>nes for change,and proactively working <strong>to</strong> minimize resistance<strong>to</strong> that change.Works collaboratively with the leadershipteam, all staff and teachers <strong>to</strong> ensure that theschool’s mission‐aligned goals are updated,implemented, and accurately communicated <strong>to</strong>parents, students, and external groups on anon‐going basis.Gains commitment of school members(including parents, students, teachers and the<strong>Leadership</strong> Team), the community and outsidefunders <strong>to</strong> support KIPP’s vision, mission,values and school goals. Coaches theleadership team and staff <strong>to</strong> inspire others <strong>to</strong>support the vision, mission and values of theschool.Holds staff, teachers and students accountablefor behaving in ways that align with schoolvalues. Helps others see the links betweentheir behavior and the school’s values via“teachable moments” when they support orcontradict these values.Holds staff and teachers accountable forritualizing school values by embedding theseevents and programs within individual goalsand rewarding them for implementing theserituals. Ensures that school culture isembedded in all school discussions.Systematically reviews potential opportunitiesand then assigns staff <strong>to</strong> pursue eachInvolves parents, teachers, staff and studentsas appropriate when implementing change.Empowers these key stakeholders teammembers <strong>to</strong> make decisions <strong>to</strong> improveoutcomes during organizational change.Obtains stakeholder support and buy‐in forchange.PRINCIPALS 14