National Guidelines for Improvement of Quality and Safety of ...
National Guidelines for Improvement of Quality and Safety of ...
National Guidelines for Improvement of Quality and Safety of ...
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I. Internal <strong>and</strong> External Customer Environment (5S)WardsOPD/ClinicsLaboratoryEntrance, reception& passagewaysOfficeStoresRecord RoomOutsideOthersArea <strong>of</strong> Concern St<strong>and</strong>ards Measurable Elements3.2 Cleaning <strong>of</strong>machines,equipment,tools <strong>and</strong>furniture3.3 Cleaningpractice3.2.1 The cleanliness <strong>of</strong>buildings, machines,equipment, tools <strong>and</strong>furniture maintained3.3.1 An organised cleaningsystem in place3.3.2 Cleaning tools <strong>and</strong>detergents properlystored- The high level <strong>of</strong> cleanliness is maintained with novisible dirt:‣ Buildings‣ Ambulances‣ Other hospital vehicles‣ Medical equipment‣ Furniture (tables, desks, chairs, etc.)- The following tools <strong>and</strong> documents aredisplayed/available:‣ Cleaning responsibility chart‣ Cleaning schedules‣ Cleaning guidelines- The above tools <strong>and</strong> documents are updated monthly.- Proper storage facilities <strong>for</strong> cleaning tools <strong>and</strong>detergents are available.- Appropriate <strong>and</strong> necessary chemicals are used <strong>for</strong>management <strong>of</strong> body fluid spills.- Cleaning tools <strong>for</strong> outside areas/toilets <strong>and</strong> inside areasare separated.X X X XX X X X X X X XX X X X X X X X4 Seiketsu (St<strong>and</strong>ardization)Generating mechanisms to maintain the three Ss (Seiri, Seiton <strong>and</strong> Seiso) by developing procedures, schedules <strong>and</strong> tools <strong>for</strong> continuous assessment <strong>and</strong>regular audit.4.1 St<strong>and</strong>ardizedvisuals4.1.1 Sign boards <strong>and</strong>directional boardsst<strong>and</strong>ardised- All sign boards <strong>and</strong> directional boards are st<strong>and</strong>ardisedwith proper alignment <strong>and</strong> consistent fonts, <strong>and</strong> bycolour codes.X X X X X X11
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