Checklist for Developing a Limited English Proficiency (LEP) Plan
Checklist for Developing a Limited English Proficiency (LEP) Plan
Checklist for Developing a Limited English Proficiency (LEP) Plan
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<strong>LEP</strong> <strong>Checklist</strong> Have employees been in<strong>for</strong>med of yourpolicies regarding <strong>LEP</strong> persons? Have employees been trained on yourpolicies and procedures regarding <strong>LEP</strong>persons? Have your subcontractors been in<strong>for</strong>medof your policies regarding <strong>LEP</strong> persons? Have your subcontractors been in<strong>for</strong>medof their obligation to provide languageassistance to <strong>LEP</strong> individuals? Do your subcontractors have writtenpolicies on the provision of interpreterand translator services? Is there a tool being used to collect dataon participant satisfaction withinterpreter/translation services? Have there been any complaints filedbecause of language access problems?In addition to the preceding elements,ensure your plan is an effective plan byincluding: Clear goals; Management accountability; and Opportunities <strong>for</strong> community input andplanning throughout the whole process.Also ensure that: Complaint procedures are in place; and An EO monitoring tool has beendeveloped.7-2-03 Page 15
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