Annual Report - Ambulance Service of NSW

IndexAdvanced Care 4Advancing Skills 24Aeromedical and Retrieval Services 10, 20Air Ambulance Emergency MedicalServices 7,20,22,27Ambulance Band 58Ambulance Education Centre 20Ambulance Executive 12-13Ambulance Stations 52Ambulance Stations (maps) 52-53Assets 55Audit Committee 60Awards 63-68Capital Works 55Cardiac Care 3,4,25,61Ceremonial Guard 58Chaplaincy 58Chief Executive Report 11Clinical Courses 62Clinical Development 20Clinical Governance Committee 60Clinical Governance 24Clinical Information Systems 24,27Clinical Performance 7,20Clinical Professional Development 20Clinical Skills 6Clinical Report 24-26Code of Conduct 18Community 2,5,61Community Education Programs 5Complaints 18Computer Aided Dispatch (CAD) 3,27Consultants engaged 54ContactsInside back coverContentsInside front coverCorporate Governance 16-18Corporate Governance Committee 16,17Corporate Planning 21Corporate Services 21Corporate Values 1Council Membership 16Course Information 62Customer Service Standards 1Customers and Stakeholders 1Digital Dashboard 7Disability Action Plan 29Divisional Boundaries (NSW map) 52Divisional Realignment 23Donations and Bequests 58Education 6,20,24Electronic Booking System 3,27Emergency Activity 3,8Equity and Diversity 28Ethnic Affairs Priority Statement 29Executive Services 21Finance and Data Services 21Finance Committee 60Financial Performance 31-51Financial Statements 32-51Financial Summary 54Fixed Wing Aircraft Activity 10Fleet 27Freedom of Information 59Goals 2Helicopter Activity 10Highlights 3-7Honorary Ambulance Officers 58Honours and Merit Awards 63-71Information Technology 21Infrastructure and Asset Management 21Learning and Development 28Letter to the Minister Contents pageMajor Assets 55Management Report 28-29Map of Ambulance Stations statewide 52Map of Sydney Ambulance Stations 53Matrix 7Medical Advisory Committee 24Medical Advice 20,24Medical Priority Dispatch Systems 25Medical Retrieval Unit 22,27Mental Health 20,25Mission 1Mobile Education Unit 5National Patient Satisfaction Survey 58Non-Emergency Activity 9NSW Health Counter Disaster Unit 21,30Occupational Health and Safety 6Operational Division 20Operational Report 22-23Organisational Structure 19-21Overseas Visits 57Partnerships 2,4Patient Safety 20Patient Satisfaction Survey 58Peer Support Officers 58Performance 2,3,7Performance Agreement 14-15Performance Indicators 15Planning 60Privacy Information for Patients 60Professional Standards andConduct 18, 21Promotional Material 5Public Affairs 21Publications 55Research 25,26Response times 9Rural Data Radio Service 3,27Rural Plan 5,24Services 2,3Senior Executive Positions 12-13Special Operations Unit 20,30Special Purpose Entity Accounts 49Staff 2,6Staff Development 6,62Stakeholders 1Statement of Affairs 59Statutory and Other Information 52-68Sustainable Access Project 22Sydney Division (Map) 53Sydney Operations Centre 22,27TABLETS Project 7Technical Report 27Total Activity 8Trauma 25Volunteers 4,22,23,58Vision 1Workers’ Compensation Claims 57Workforce 21Workforce Statistics 56,57Working in Partnership withthe Community 61WRAPP Waste Reduction Report 57Year in Review 8-1072 Annual Report 2006/07 Ambulance Service of New South Wales