Iceland's new FEC

www.parkworld-online.comPark NewsParkBloggin’by Dennis SpeigelFeel the intensity and thriveOur industry has always been identified with certain intensities, but inrecent years additional factors have had a real impact on parkattendance. First, I believe we are weather intensive.While we always have to deal with various weather patterns, we haveseen in recent years how extreme wetness and extreme heat can affectattendance patterns to detrimental impact. In the US, we have seenproblematic patterns of rain hit in the spring, causing parks to open to ata slow pace. Many times this can be made up for in the regular season.However, if a park gets hit with follow up heatwaves, it is more difficult.This weather pattern happened to many North American parks during the2009 season, which was already being affected by the economicdownturn. For the most part, operators “plan for the worst and hope forthe best” when it comes to weather. A park needs to factor in thehistorical patterns and hope that there is not some cataclysmic orextraordinary pattern during the season.Reaching a park is fuel intensive for our guests. The price of gasolinehas had an enormous impact on attendance at both destination resortand regional theme parks in recent years. As an industry, we are affectedby both car and plane travel. When prices go up, attendance slows.People remain immobile and wait for prices to drop before they begantheir normal visitation patterns.Thirdly, I believe our industry is labour intensive. Typically, staffaccount for approximately 50% of a park’s operating budget. They areour single biggest expense – and are not getting any cheaper.In the USA, the current minimum wage is $7.25 per hour. When it wasincreased to this level in 2009 from the previous $6.55 per hour, one ofour largest operators reported an annual staff bill of over $5 million inone season. While the seasonal theme park industry in North Americahas a special dispensation for minimum wage, competition from otheremployers means parks are often forced to pay minimum wage andabove. Therefore, we continue to be – due to the large workforceassociated with park operation – a hugely labour intensive business. I seeno signs of this changing.Our industry is also capital intensive. Amusement parks thrive onrepeat business – both within a season and from season to season. Inthis mature industry, most markets have been penetrated as deeply aspossible. It is fair to say that a park’s effort is tomaintain current market penetration while, throughthe process of capital expansion, increase attendance throughreasonable cost effective product additions.Reasonable is the key word here. Today a major attraction such as alarge steel coaster can cost between $15 and$30 million. How do you continue to committhe proper amount of capital expenditurewhile growing the business? First, you mustprotect your market. If you are a teen-drivenpark, you must continue to provide productwhich will bring them back again and again.You must also present product to appealother demographics that will help you grow.No matter which group a park chooses totarget, investments are expensive. When achain like Six Flags or Cedar Fair spreads itsannual capital expenditures across all of itsparks, the “burn factor” happens quiterapidly. Yet without these annual or semiannualinvestments, attendance begins tostall and, ultimately, decline.Finally, and regrettably, we have alsobecome discount intensive. Many parkshave become reliant on intense discountingMajor steel coasters arecapital intensiveto stem declines in attendance. The old adage, “I will accept the dilutionif it is offset by volume” has not held up. Large discounts have erodedprofitability. A new formula for controlling and replacing discounts shouldbe a priority for our industry. At ITPS, we believe that “yieldmanagement” or “dynamic pricing” offers a viable tool towardscontrolling discounting in future. You can read my thoughts on thissubject at bit.ly/A2vAqP.As we as strive to grow and become more profitable as an industry,we must be alert to these intense, somewhat volatile, factors. Theorganisations that manage these intensities will be those that thrive infuture.Dennis Speigel is president of International Theme Park Services (ITPS)FEBRUARY 20127