Senior Citizens Guide 23-07-09.pmd - Helpage India Programme

32(iii) Headquarters of CGHS in the cities other than Delhi. A duplicate card can beissued after realising penalty of Rs. 5/- for 1st instance. 2nd instance Rs. 7/-, 3rdand subsequent instance Rs. 10/- . In case of individual Plastic Cards in Delhi –the procedure is same but, the penalty is Rs.50/-Dependence CertificateEvery Card Holder must certify that the parents /Dependents whose names havebeen included in the token card, normally reside with him. Such a certificate mustbe furnished at the time of issue of Token Card and renewed every January.Otherwise the parents shall be treated as non entitled persons. The certificatemust also state that the income from all sources does not exceed Rs. 3500 + DAp.m.CGHS HELPLINE IS NOW OPERATONAL on all working days from 9.30 am to5.30 pm Tel. 011-66667777 E-mail: helpline-cghs@nic.inBeneficiaries can contact the Helpline for (a) Any information about CGHS includingMedical Reimbursement Claims (b) Any Grievance or Complaint(ii) E.S.I.Employees’ State Insurance Act, 1948 envisaged an integrated need basedsocial insurance scheme that would protect the interest of workers in contingenciessuch as sickness, maternity, temporary or permanent physical disablement anddeath due to employment injury resulting in loss of wages or earning capacity.The Act also guarantees reasonably good medical care to workers and theirimmediate dependants. The Act is now applicable to non-seasonal power usingfactories employing 10 or more persons and non-power using factories employing20 or more persons. The Scheme has been extended to shops, hotels, restaurants,cinemas including preview theatre, road motor transport undertakings andnewspaper establishment employing 20 or more persons. The existing wage-limitfor coverage under the Act, is Rs.10,000/- per month (with effect from 1.10.2006).The scheme is applicable in all states except: Nagaland, Manipur, Tripura, Sikkim,Arunachal Pradesh and Mizoram. It is also applicable in UTs: Delhi, Chandigarhand Puducherry.It provides 6 social security benefits: medical, sickness, maternity, temporarydisablement, permanent disablement, dependent benefit and Funeral Expenses.An interesting feature of the ESI Scheme is that the contributions are related tothe paying capacity as a fixed percentage of the workers wages, whereas, theyare provided social security benefits according to individual needs withoutdistinction.Cash Benefits are disbursed by the Corporation through its Local Offices LOs/Mini Local Offices (MLOs)/Sub Local Offices SLOs)/pay offices, subject to certaincontributory conditions.